The financial services industry has been in a state of transition and change for a number of years. With the emergence of technical innovation, new competitors can now reach across markets within the U.S. as well as globally. With these new service providers as well as low interest rates and highly competitive market places, this presentation provides an overview of ten focus areas/events.
- Conduct and ethics
- Customer experience
- Cybersecurity and the cloud
- Faster payments process
- Digital transformation
- Includes Audio, Video and Powerpoint.
- PDF Handouts
- Discussion Questions
- 20-25 minutes in length (Perfect to show at your monthly board meeting!)
Who Should Attend?This program is recommended for your Executive staff including every member on your Board of Directors.
“We are loving the program for our Directors. Training has now become a more regular event and the format and timing of the training is just right for the BOD. They have found the information very helpful in understanding their roles as directors.” — Maureen Daehn, CFO, Maple Bank
“After 42 years in Banking and now a Director, the series enables me to continue my knowledge in this ever changing industry! You're never too old to learn, and being a Director it's our responsibility to continue to learn for the good of our organizations.” — Gerald Schmidt, Board Member, Stephenson National Bank and Trust
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