The front line is our eyes and ears on the ground. The front line is tellers, new accounts, lenders, branch managers and everyone who interacts with a customer. The job of the front line is to identify red flags, file CTRs, complete CIP, keep records on wires and monetary instruments. This is a look at all the key components of BSA from the frontline point of view including Customer Due Diligence (CDD) rules and their impact on our policy and procedures. We will include training on elder fraud, human trafficking, smuggling and check fraud.
The "Annual BSA Training for the Frontline" webinar has been approved for 2 CAMs credits. Credits are redeemable for Live attendance only. Accreditation is valid for one year from the date of the event. To receive a certificate, email info@ttsTrain.com.
What You Will Learn
- Red Flags for money laundering
- Customer Identification Program
- Currency Transaction Reporting
- Recordkeeping-wires and monetary instruments
- CDD rules—Four elements
- How to avoid “felony moments” in conversations with customers
- Culture of compliance
- Crimes against the customer—elder fraud, cyber crimes, human trafficking and check fraud.
- Learn the five pillars of BSA
- And much much more
Who Should Attend?
Tellers, New Accounts, Lenders, Branch Managers, receptionists, call centers and anyone who talks to or helps a customer.
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