The Directors Education Series: Consumer Compliance Rating System and a Winning Culture of Compliance

A winning culture of compliance is not just the job of your Compliance Department. Rather, it is important that everyone throughout your organization knows that they have daily compliance responsibilities, and it starts with you at the top. Regulators and Examiners are looking to the Board of Directors to set the tone for the rest of their organization, so that every employee can confidently follow the rules of our highly regulated industry. Your Financial Institutions provide so much to the communities you serve, and if compliance is not managed correctly, then you risk harm to your consumers and could potentially face devastating penalties. In this session, the components of the Consumer Compliance Rating System (CCRS) will be discussed as well as how these principals will help you lead your organization into a winning culture of compliance.

Other Topics Include:

  • The Importance of Responsible Business Conduct
  • Creating a Competitive Advantage with a Holistic Compliance Approach
  • Determining your Institution’s Risk Tolerance
  • Financial Institutions Reform, Recovery and Enforcement Act (FIRREA) Penalties
  • Principles of the Consumer Compliance Rating System (CCRS) and its Components
  • Board Oversight and Change Management

Subscribe to The Directors Education Series and provide your leaders with the guidance and tools needed to navigate the complexities of today's banking environment.

training features:

  • Includes Audio, Video and Powerpoint.
  • PDF Handouts
  • Discussion Questions
  • 20-25 minutes in length (Perfect to show at your monthly board meeting!)
This program is a breakout session from the Directors Education Series, which is a subscription based Library containing over 50 trainings specifically for your Board of Directors. For more information on the Directors Education Series click on or go to You can email questions to or talk with a representative by calling 1-800-831-0678.

Who Should Attend?

This program is recommended for your Executive staff including every member on your Board of Directors.

We are loving the program for our Directors. Training has now become a more regular event and the format and timing of the training is just right for the BOD. They have found the information very helpful in understanding their roles as directors.” — Maureen Daehn, CFO, Maple Bank

After 42 years in Banking and now a Director, the series enables me to continue my knowledge in this ever changing industry! You're never too old to learn, and being a Director it's our responsibility to continue to learn for the good of our organizations.” — Gerald Schmidt, Board Member, Stephenson National Bank and Trust