Managing Your Managed Service Provider

Many institutions utilize a Managed Service Provider these days to manage IT infrastructure, often providing more expertise while saving some cost. But when it comes to protecting your data, the term “cybersecurity” can mean different things to different organizations. The goals of Information Technology (convenience and availability) far different than the goals of Information Security (protection and loss prevention).

How can you make sure your Managed Service Provider is truly benefitting you and helping you protect your institution and your customers’ data?

What You Will Learn

  • Information Technology vs. Information Security
  • Types of Managed Services Providers
  • Traditional Vendor Management of MSPs
  • Modern Vendor Management of MSPs
  • Characteristics of a good MSP partnership
  • Questions to ask before you hire an MSP

Who Should Attend?

Information Security Officer, IT Manager, Network Administrators, Risk Officer, Chief Information Officer, Forensics Analysis, Security Analyst, and management team members involved in cybersecurity and incident response processes.