The Fair Debt Collection Practices Act (FDCPA) is a consumer protection statute enacted in 1977 to make it illegal for a debt collector to use unfair, deceptive and/or abusive tactics while attempting to collect a debt. While the FDCPA generally does not apply to a financial institution attempting to collect its own debts, adherence to its requirements is considered a best practice.
Join Regulatory Compliance Counsel Michael Christians for this informative 90-minute session on the FDCPA, then and now.
- The scope and coverage of the act
- Guidelines for communicating with the debtor
- Guidelines for communicating with third parties
- Avoiding false and/or misleading representations in debt collection
- Debt collection activities considered to be unfair and/or abusive
- Proposed changes to the FDCPA
Who Should Attend?
Any person actively involved in the collection of debts owed to a financial institution would benefit from the information covered during this session.
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