The Fair Debt Collection Practices Act (FDCPA) was enacted in 1977 to curb abusive debt collection practices. While communication methods have significantly evolved in the last 40 years (e.g., e-mail and text messaging), the FDCPA has not – until now.
In late 2020, the Consumer Financial Protection Bureau (CFPB) issued two final rules making significant updates to Regulation F which implements the FDCPA. These changes are effective on November 30, 2021.
Join Regulatory Compliance Counsel Michael Christians for this informative 90-minute webinar which explores the requirements of the FDCPA.
The "An FDCPA for the 21st Century" has been approved for 2 CRCM credits. This statement is not an endorsement of this program or its sponsor. Credits are redeemable for Live attendance only. To receive a certificate, email firstname.lastname@example.org. Certification holders must report these credits at https://aba.csod.com.
- The FDCPA's scope and coverage
- Guidelines for communicating with borrowers and third-parties
- How to avoid false and/or misleading representations in the debt collection process
- Debt collection activities that may be considered unfair and/or abusive
- Other miscellaneous provisions of the FDCPA
Who Should Attend?
Lenders, servicing personnel, debt collectors and compliance professionals would all benefit from the information covered during this webinar.
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