The Directors Education Series: UDAP/UDAAP 2021 – 2022

This Directors Education Series webinar discusses UDAP/UDAAP recent developments, UDAP/UDAAP regulatory oversight, and best practices to ensure there is no UDAP/UDAAP violations in your institution.

  • FTC’s “4 Ps of Deception”
  • CFPB Design Principles
  • UDAP/UDAAP Red Flags
  • UDAP/UDAAP in Practice

Training Features:

  • Includes Audio, Video and Powerpoint.
  • PDF Handouts
  • Discussion Questions
  • 20-25 minutes in length (Perfect to show at your monthly board meeting!)
This program is a breakout session from the Directors Education Series, which is a subscription based Library containing over 50 trainings specifically for your Board of Directors. For more information on the Directors Education Series click on or go to You can email questions to or talk with a representative by calling 1-800-831-0678.

Who Should Attend?

This program is recommended for your Executive staff including every member on your Board of Directors.

We are loving the program for our Directors. Training has now become a more regular event and the format and timing of the training is just right for the BOD. They have found the information very helpful in understanding their roles as directors.” — Maureen Daehn, CFO, Maple Bank

After 42 years in Banking and now a Director, the series enables me to continue my knowledge in this ever changing industry! You're never too old to learn, and being a Director it's our responsibility to continue to learn for the good of our organizations.” — Gerald Schmidt, Board Member, Stephenson National Bank and Trust