All Recorded Events for BankWebinars

Do’s and Don’ts on Signatures Cards

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, August 17th, 2017.

These 10 fundamental rules will keep your officers and your account representatives from creating liability and future losses on the deposit side of your organization.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

Applicants and Applications

Presented by Photo of David Dickinson David Dickinson
This event was recorded on Thursday, August 17th, 2017.

Join us for this two-hour Applicants and Applications compliance webinar.

Related Topics: Lending

Same Day ACH: Round Two

Presented by Photo of Kate Cole Kate Cole
This event was recorded on Wednesday, August 16th, 2017.

Join us to discuss how this round two will affect your financial institution.

Related Topics: Compliance, Auditing, Risk Management/Legal, Executive/Director

Cybersecurity Assessment Tool 1.1

Presented by Photo of Jon Waldman Jon Waldman
This event was recorded on Wednesday, August 16th, 2017.

Our goal is to help attendees see the value in the assessment tool, the changes introduced in version 1.1, and building a program based on the results.

Related Topics: Risk Management/Legal

Regulation O - Lending to Insiders

Presented by Photo of Kelly M. Owsley & Jack Holzknecht Kelly M. Owsley & Jack Holzknecht
This event was recorded on Tuesday, August 15th, 2017.

This program provides the information needed by the lending, compliance and audit staff to assure ongoing compliance with the regulation.

Related Topics: Compliance, Lending

New Business Accounts: The Interview, CIP, New CDD Rules and Authority

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, August 15th, 2017.

This program will focus on building the process from different types of entities to different types of risk.

Related Topics: BSA, Deposit Accounts

CRE Appraisals: Two-Part Series

Presented by Photo of Richard Hamm Richard Hamm
This event was recorded on Monday, August 14th, 2017.

This is the two-part webinar to be held on August 14th and August 21st, 2017.

Related Topics: Lending

CRE Appraisals: Regulations and the Review Process

Presented by Photo of Richard Hamm Richard Hamm
This event was recorded on Monday, August 14th, 2017.

This session will cover the key issues from the 2010 Interagency Appraisal and Evaluation Guidelines and tips for integrating them into your existing policies.

Related Topics: Lending

Introduction to ACH - Part 2

Presented by Photo of Kate Cole Kate Cole
This event was recorded on Friday, August 11th, 2017.

This section will help you understand the responsibilities of being an ODFI.

Related Topics: Risk Management/Legal

The Professional Credit Analyst - Part 2

Presented by Photo of Richard Hamm Richard Hamm
This event was recorded on Thursday, August 10th, 2017.

This two-part program is intended for credit analysts, portfolio managers and other bankers learning and growing into a professional banking career.

Related Topics: Lending

Annual Deposit Regulation Training for the Branch

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, August 10th, 2017.

This regulatory review completes your financial institution's annual training requirements.

Related Topics: Compliance, Deposit Accounts

Excel Explained: Budget Spreadsheets

Presented by Photo of David Ringstrom David Ringstrom
This event was recorded on Wednesday, August 9th, 2017.

Participants will learn how to create resilient and dynamic budget spreadsheets in this valuable webinar.

Related Topics: Computer Skills

Advanced Cash Flow Analysis

Presented by Photo of David Osburn David Osburn
This event was recorded on Tuesday, August 8th, 2017.

This webinar will explore multiple models of both business and personal(business... More →

Related Topics: Lending

Home Equity Lines of Credit

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Tuesday, August 8th, 2017.

Get a great overview of all aspects of Home Equity Lines of Credit (HELOC).

Related Topics: Lending

Introduction to ACH - Part 1

Presented by Photo of Kate Cole Kate Cole
This event was recorded on Friday, August 4th, 2017.

The ACH Basics and Overview is designed as an introduction to ACH processing.

Related Topics: Risk Management/Legal

Introduction to ACH - 3 Part Series

Presented by Photo of Kate Cole Kate Cole
This event was recorded on Friday, August 4th, 2017.

The ACH Basics and Overview is designed as an introduction to ACH processing. You will gain a broad understanding of the Automated Clearing House (ACH) Network and the processes the network follows... More →

Related Topics: Risk Management/Legal

Residential Construction Lending

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Thursday, August 3rd, 2017.

Many problems can occur during construction that can leave lenders highly exposed unless they are unwritten properly.

Related Topics: Lending

Phishing Trip

Presented by Photo of Chad Knutson Chad Knutson
This event was recorded on Thursday, August 3rd, 2017.

This discussion will review strong risk management processes and identify critical elements for building layered information security controls into your security program.

Related Topics: Technology/Security, Risk Management/Legal, Risk Management

Reg E Compliance - Five Best Practices for Handling Disputes

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Wednesday, August 2nd, 2017.

Will your financial institution experience more debit card fraud investigation in 2017? Learn steps for handling disputes, plus time frames for resolving unauthorized transaction claims.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

Regulation By Enforcement

Presented by Photo of Kelly M. Owsley & Jack Holzknecht Kelly M. Owsley & Jack Holzknecht
This event was recorded on Wednesday, August 2nd, 2017.

This program reviews many of the recent consent orders dealing with compliance-related matters.

Related Topics: Compliance

2017 Texas Legislative Session - Protection of Vulnerable Adults from Financial Exploitation (HB 3921)

Presented by Photo of Laura Wilson Laura Wilson
This event was recorded on Wednesday, August 2nd, 2017.

This webinar is designed to assist bank management in the development of the required internal program and train staff to recognize signs of financial exploitation of vulnerable adults.

Related Topics: Risk Management/Legal

The Directors Education Series: Community Reinvestment Act: Achieving a Solid Rating

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Tuesday, August 1st, 2017.

 This program will address the rolls of the ERM and Audit committees and also the risks of combining them.

Related Topics: Executive/Director

Increasing Fee Income without Raising Fees

Presented by Photo of David Carlson David Carlson
This event was recorded on Friday, July 28th, 2017.

Walk away with strategies to enhance your fee revenue and keep your most profitable customers longer.

Related Topics: Executive/Director

The Professional Credit Analyst - Part 1

Presented by Photo of Richard Hamm Richard Hamm
This event was recorded on Thursday, July 27th, 2017.

This two-part program is intended for credit analysts, portfolio managers and other bankers learning and growing into a professional banking career.

Related Topics: Lending

The Professional Credit Analyst - Two-Part Series

Presented by Photo of Richard Hamm Richard Hamm
This event was recorded on Thursday, July 27th, 2017.

This two-part program is intended for credit analysts, portfolio managers and other bankers learning and growing into a professional banking career.

Related Topics: Lending

Compliance Perspectives: A Monthly Update

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, July 27th, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Audit Report Writing

Presented by Photo of Philip  Vassallo Philip Vassallo
This event was recorded on Thursday, July 27th, 2017.

You'll receive excellent resources that you can continually turn to during intense, complex audit engagements.

Related Topics: Auditing, Management/Employee Development

Advanced Commercial Loan Documentation

Presented by Photo of Robin Russell Robin Russell
This event was recorded on Wednesday, July 26th, 2017.

Everything a commercial loan officer should know about the core commercial loan documentation package.

Related Topics: Risk Management/Legal, Lending

Lending to Municipalities

Presented by Photo of Robin Russell Robin Russell
This event was recorded on Wednesday, July 26th, 2017.

We will discuss credit services for municipalities and other local government organizations.

Related Topics: Lending

2017 Texas Legislative Session - Durable Power of Attorney Act (HB 1974)

Presented by Photo of Laura Wilson Laura Wilson
This event was recorded on Wednesday, July 26th, 2017.

This webinar reviews the new sections of the law and provides an overview of the Durable Power of Attorney Act in its entirety.

Related Topics: Risk Management/Legal

The New SSAE 16 (SSAE 18) - Discover the Impact to Third Party Management

Presented by Photo of Jon Waldman Jon Waldman
This event was recorded on Tuesday, July 25th, 2017.

Join us in this discussion to review new requirements of the SSAE18 and its impact on Third Party management.

Related Topics: Risk Management/Legal

TRID Checkup: Recent Final Clarifications and Areas of Concern and Uncertainty

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Tuesday, July 25th, 2017.

This webinar is intended to review and discuss many of the major issues lenders are facing with TRID (TILA-RESPA Integrated Disclosure).

Related Topics: Compliance, Lending, TRID

Current Expected Credit Losses (CECL): How to Calculate and Maintain a Proper Allowance

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Monday, July 24th, 2017.

This program is designed to review the elements and thought process in establishing and maintaining an adequate ALLL level under the new regulatory guidance referred to as CECL.

Related Topics: Lending, Risk Management/Legal

ACH Origination

Presented by Photo of Kate Cole Kate Cole
This event was recorded on Friday, July 21st, 2017.

What are your responsibilities and warranties?

Related Topics: Risk Management/Legal

Alert! Regulation CC Final Amendments Affecting Check Clearing

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, July 20th, 2017.

In the final rule, the Board has modified the current check collection and return requirements to reflect the virtually all electronic check collection and return environment and to encourage all d... More →

Related Topics: Compliance

ATM Cashout Scam

Presented by Photo of Chad Knutson Chad Knutson
This event was recorded on Thursday, July 20th, 2017.

Learn how to properly integrate ATM security into your risk assessment program.

Related Topics: Risk Management/Legal, Risk Management, Technology/Security

SSN, EINs, and ITINs: Understanding our Job as a Withholding Agent

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, July 19th, 2017.

In this program we will review taxpayer identification numbers and W-9 and W-8BEN requirements.

Related Topics: Deposit Accounts, Reporting

Introduction to Compliance Risk Assessments

Presented by Photo of Don Blaine Don Blaine
This event was recorded on Wednesday, July 19th, 2017.

You will be provided the knowledge to conduct a risk assessment for all key compliance areas at your bank following this program.

Related Topics: Compliance, Risk Management/Legal

2017 Texas Legislative Session Deposit Account Changes - 3 Part Series

Presented by Photo of Laura Wilson Laura Wilson
This event was recorded on Wednesday, July 19th, 2017.

This is a series to be held on July 19, 26, and August 2. The prices include all sessions. Each session can also be attended individually.

Related Topics: Risk Management/Legal

2017 Texas Legislative Session - Uniform Account Form (SB 714)

Presented by Photo of Laura Wilson Laura Wilson
This event was recorded on Wednesday, July 19th, 2017.

This webinar will ensure your efforts are targeted and necessary for your bank.

Related Topics: Risk Management/Legal

Best-Ever Compliance Checklists for Consumer Loans

Presented by Photo of Anne Lolley Anne Lolley
This event was recorded on Tuesday, July 18th, 2017.

Colorful easy-to-use checklists lead lenders and processors through the various compliance requirements. Financial institutions that use the lists will virtually eliminate compliance errors

Related Topics: Compliance, Lending

Flood Insurance for Cancelled Communities

Presented by Photo of Kelly M. Owsley & Jack Holzknecht Kelly M. Owsley & Jack Holzknecht
This event was recorded on Tuesday, July 18th, 2017.

This webinar explains the requirements of communities to take adequate floodplain management measures and how a community falls into a suspended status.

Related Topics: Compliance, Lending

OFAC: Risk Assessments, Policy and Procedures

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Monday, July 17th, 2017.

This program will look at a comprehensive approach to OFAC.

Related Topics: Compliance, BSA, Deposit Accounts

Vital Check and Deposit Issues - A Deeper Dive

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Friday, July 14th, 2017.

In this webinar, we will continue to delve into common questions and answers that your frontline has about checks and deposits.

Related Topics: Deposit Accounts, Management/Employee Development

Corporate Account Takeover - Latest Cases

Presented by Photo of Chad Knutson Chad Knutson
This event was recorded on Thursday, July 13th, 2017.

We will review CATO cases, important considerations, and the outcome for the financial institution.

Related Topics: Risk Management/Legal

Small Creditor Revisions, ATR & QM Requirements

Presented by Photo of Jerod Moyer Jerod Moyer
This event was recorded on Thursday, July 13th, 2017.

Learn about the Small Creditor criteria and how they affect your Ability to Repay (ATR), Qualified Mortgage (QM) and Higher-Priced Mortgage Loan (HPML) requirements.

Related Topics: Compliance, Lending

Opening Minor Accounts

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, July 12th, 2017.

Learn how to answer your adult accountholders' questions on how to set up accounts for grandchildren, for college, and other reasons to set up minor accounts.

Related Topics: Risk Management/Legal, Deposit Accounts

Annual Compliance Training for Commercial Lenders

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Wednesday, July 12th, 2017.

Attend this webinar to understand the application process and applicable regulations.

Related Topics: Compliance, Lending

New 2018 Residential Loan Application

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Tuesday, July 11th, 2017.

This webinar will review the new forms, its changes, and the way it impacts underwriting.

Related Topics: Lending

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Tuesday, July 11th, 2017.

Learn how to deal effectively with these documents and the parties who serve them upon you.

Related Topics: Risk Management/Legal

Loan Structure, Documentation and Compliance

Presented by Photo of David Osburn David Osburn
This event was recorded on Monday, July 10th, 2017.

Attend this proactive seminar and receive a thorough overview of commercial lending requirements from a loan structure, documentation, and compliance perspective.

Related Topics: Lending

The Directors Education Series: The Risks of Combining ERM and Audit Committees

Presented by Photo of Jerry Miller Jerry Miller
This event was recorded on Monday, July 3rd, 2017.

 This program will address the rolls of the ERM and Audit committees and also the risks of combining them.

Related Topics: Executive/Director

Auditing Your Bank Secrecy Act Program

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, June 29th, 2017.

This program is a must to stay current on BSA issues.

Related Topics: BSA

Accounting Essentials for Banks

Presented by Photo of Eileen Iles Eileen Iles
This event was recorded on Thursday, June 29th, 2017.

Understanding how Banks account for financial transactions, compile basic financial statements and communicate their financial information.

Related Topics: Reporting

Handling Accounts, Checks and IRS Reporting at Death

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, June 28th, 2017.

Learn about checks, IRAs, deposit ownership, trusts, UTMA, affidavits of heirship and other complex issues that can occur when a customer dies.

Related Topics: Risk Management/Legal, Deposit Accounts

Commercial Real Estate Lending: Property Types, Lease Structures and Other Non-Financial Risks

Presented by Photo of Richard Hamm Richard Hamm
This event was recorded on Tuesday, June 27th, 2017.

Learn to assess the important qualitative or non-financial factors that influence CRE performance over time.

Related Topics: Lending

HMDA Data Collection & Reporting Requirements for 2018

Presented by Photo of David Dickinson David Dickinson
This event was recorded on Tuesday, June 27th, 2017.

We'll cover the upcoming HMDA changes and deliver plain English interpretations and guidance.

Related Topics: Compliance, Lending

Excel Explained: Pivot Tables Part 2

Presented by Photo of David Ringstrom David Ringstrom
This event was recorded on Monday, June 26th, 2017.

Learn how to push the boundaries of pivot tables.

Related Topics: Computer Skills

FinTech Trends

Presented by Photo of Chad Knutson Chad Knutson
This event was recorded on Friday, June 23rd, 2017.

We will explore current and emerging threats that target mobile devices and FinTech solutions.

Related Topics: Auditing/Reporting, Risk Management, Technology/Security

Compliance Perspectives: A Monthly Update

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, June 22nd, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Legal Issues of Checks

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, June 22nd, 2017.

Learn about many legal aspects of checks, and the compliance issues of Reg CC and BSA. This webinar will serve as the annual training requirement for both these regulations.

Related Topics: Risk Management/Legal, Management/Employee Development, Deposit Accounts

Critical E-Sign Implementation Issues for Lending

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Wednesday, June 21st, 2017.

What steps must be followed to be in compliance with E-Sign?

Related Topics: Compliance, Lending, Risk Management/Legal

Regulations X and Z - 2017 Revised Servicing Rules

Presented by Photo of Kelly M. Owsley & Jack Holzknecht Kelly M. Owsley & Jack Holzknecht
This event was recorded on Wednesday, June 21st, 2017.

This program reviews many of the recent consent orders dealing with compliance-related matters.

Related Topics: Compliance, Lending

W-9, W-8BEN and W-8BEN-E New Updated Forms and Info

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, June 20th, 2017.

During this program we will do a line-by-line review of the new forms and the subsequent tax reporting to the IRS.

Related Topics: Deposit Accounts, Reporting

Marketing & Advertising Compliance

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Tuesday, June 20th, 2017.

As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.

Related Topics: Compliance, Risk Management/Legal

Excel Explained: Pivot Tables Part 1

Presented by Photo of David Ringstrom David Ringstrom
This event was recorded on Monday, June 19th, 2017.

Learn the basics of using Excel pivot tables.

Related Topics: Computer Skills

Excel Explained: Pivot Tables - Two-Part Series

Presented by Photo of David Ringstrom David Ringstrom
This event was recorded on Monday, June 19th, 2017.

Practitioners will benefit from learning how to use Excel pivot tables to create accurate reports and manipulate data.

Related Topics: Computer Skills

ACH Compliance - ACH Risk Management & Compliance Series Part 2

Presented by Photo of Kate Cole Kate Cole
This event was recorded on Friday, June 16th, 2017.

We will help you understand the compliance requirements associated with processing ACH entries on a day-to-day basis.

Related Topics: Compliance, Risk Management/Legal

Managing Your ACH Risk - ACH Risk Management & Compliance Series Part 1

Presented by Photo of Kate Cole Kate Cole
This event was recorded on Wednesday, June 14th, 2017.

This webinar is designed to help you understand the risks associated with the ACH and how to help mitigate those risks.

Related Topics: Compliance, Risk Management/Legal

ACH Risk Management & Compliance - Two Part Series

Presented by Photo of Kate Cole Kate Cole
This event was recorded on Wednesday, June 14th, 2017.

This webinar series is designed to help you understand the risks associated with the ACH and how to help mitigate those risks.

Related Topics: Compliance, Risk Management/Legal

Protecting Your Salaried-Exempt Status

Presented by Photo of Bob Gregg Bob Gregg
This event was recorded on Wednesday, June 14th, 2017.

Learn how to avoid mistakes and land mines under the Department of Labor FLSA rule.

Related Topics: Human Resources

Call Center Representative Training

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Tuesday, June 13th, 2017.

This webinar will focus on the customer service aspects of Call Centers.

Related Topics: Sales, Management/Employee Development

Introduction to Consumer Lending

Presented by Photo of David Osburn David Osburn
This event was recorded on Monday, June 12th, 2017.

Learn a “five-step” analysis plan that will clarify and “unify” this often confusing financial subject.

Related Topics: Lending

Writing New Accounts Procedures with New CDD

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, June 8th, 2017.

We will take the core document from deposit accounts documentation and set up a working document so that you can tailor your procedures into the framework we will provide.

Related Topics: Risk Management/Legal, Deposit Accounts

Basics of Real Estate Loan Documentation

Presented by Photo of Robin Russell Robin Russell
This event was recorded on Wednesday, June 7th, 2017.

Receive an overview of real estate loan documentation requirements, regulatory compliance issues, loan administration issues and best practices.

Related Topics: Compliance, Lending

Prepaid Accounts - The New Rule

Presented by Photo of Don Blaine Don Blaine
This event was recorded on Wednesday, June 7th, 2017.

This two-hour webinar will address all requirements of the new rule which primarily becomes effective on October 1, 2017.

Related Topics: Compliance, Deposit Accounts

Three Key Risk Assessments in Your ERM Program - ERM, IT, and Internal Controls

Presented by Photo of Marci Malzahn Marci Malzahn
This event was recorded on Tuesday, June 6th, 2017.

This webinar will take you through a step-by-step process to develop three key Risk Assessments you must have as critical components of your ERM Program.

Related Topics: Risk Management/Legal

Notary Public

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Tuesday, June 6th, 2017.

Notaries and others will learn best practices for dealing with issues unique to the financial industry.

Related Topics: Risk Management/Legal

Writing an Effective Credit Memorandum

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Monday, June 5th, 2017.

Learn skills required to write an effective credit memorandum.

Related Topics: Lending

Bank Call Report Preparation for Beginners - Part 5

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Friday, June 2nd, 2017.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

The Directors Education Series: Audit Committee Structure and FDICIA Requirements for Committee Makeup

Presented by Photo of Jerry Miller Jerry Miller
This event was recorded on Thursday, June 1st, 2017.

In this concise overview of the requirements, insights are shared not only on the basic requirements, but also specific questions to consider when assessing independence of a director to potentiall... More →

Related Topics: Executive/Director

Compliance Perspectives: A Monthly Update

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Tuesday, May 30th, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Bank Call Report Preparation for Beginners - Part 4

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Friday, May 26th, 2017.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Regulatory Pressure on Third Party Management

Presented by Photo of Chad Knutson Chad Knutson
This event was recorded on Thursday, May 25th, 2017.

We will explore best practices for Vendor Management, Third Party Risk Management, and Customer Risk Management.

Related Topics: Risk Management/Legal

Military Lending Act Essentials

Presented by Photo of Kelly M. Owsley & Jack Holzknecht Kelly M. Owsley & Jack Holzknecht
This event was recorded on Wednesday, May 24th, 2017.

This webinar reviews the requirements and covers common violations and provides solutions.

Related Topics: Compliance, Lending

Records Management and Retention

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Tuesday, May 23rd, 2017.

Records management is the point of convergence of these resources, which is why effective and reliable records management must be part of your Compliance Program.

Related Topics: Compliance, Risk Management/Legal

Regulation DD (Truth in Savings): Common Errors

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, May 23rd, 2017.

A comprehensive review of Truth In Savings and all the errors that can cause a financial institution to have a UDAAP issue or issues.

Related Topics: Risk Management/Legal, Deposit Accounts

For Salespeople: Learn How Top Producing Bankers Prospect for Business

Presented by Photo of Jack Kasel Jack Kasel
This event was recorded on Monday, May 22nd, 2017.

Become more effective at the early steps in the sales process so you can shorten the sales cycle, eliminate stalls and "think it overs" at the closing table, and close more business.

Related Topics: Sales

Bank Call Report Preparation for Beginners - Part 3

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Friday, May 19th, 2017.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Commercial Real Estate Lending: Cash Flow Analysis & Cap Rates

Presented by Photo of Richard Hamm Richard Hamm
This event was recorded on Thursday, May 18th, 2017.

Learn to assess the important qualitative or non-financial factors that influence CRE performance over time.

Related Topics: Lending

Commercial Real Estate Lending Series

Presented by Photo of Richard Hamm Richard Hamm
This event was recorded on Thursday, May 18th, 2017.

Learn to assess the important qualitative or non-financial factors that influence CRE performance over time.

Related Topics: Lending

Escrow Account Compliance

Presented by Photo of David Dickinson David Dickinson
This event was recorded on Thursday, May 18th, 2017.

This webinar will cover the latest requirements, guidance, best practices and compliance hot spots.

Related Topics: Compliance, Lending

Basic Underwriting

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Wednesday, May 17th, 2017.

This class will give an excellent overview of the components of risk an underwriter considers in reviewing a loan.

Related Topics: Lending

Living Trust Documents

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Tuesday, May 16th, 2017.

This two-hour presentation will provide financial institution personnel with best practices to use in dealing with these complex legal documents.

Related Topics: Risk Management/Legal, Risk Management

Problem Loan Workout in Today's Market

Presented by Photo of David Osburn David Osburn
This event was recorded on Monday, May 15th, 2017.

Learn a “five-step” analysis plan that will clarify and “unify” this often confusing financial subject.

Related Topics: Lending, Risk Management/Legal

Bank Call Report Preparation for Beginners - Part 2

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Friday, May 12th, 2017.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Controlling the Risks of Power of Attorney Documents

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Thursday, May 11th, 2017.

This two-hour presentation will provide financial institution personnel with best practices to use when dealing with these complex legal documents.

Related Topics: Risk Management/Legal, Risk Management

Providing Accurate and Timely Adverse Action Notices

Presented by Photo of Kelly M. Owsley & Jack Holzknecht Kelly M. Owsley & Jack Holzknecht
This event was recorded on Wednesday, May 10th, 2017.

This webinar reviews the requirements and covers common violations and provides solutions.

Related Topics: Compliance, Lending

Call Reports: RC-C Loan Coding and Related RC-R Reporting

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Wednesday, May 10th, 2017.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Reporting

Fair Lending Hot Topics in 2017 - What's On the Horizon?

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Tuesday, May 9th, 2017.

How will your regulator evaluate Fair Lending compliance in the next exam?

Related Topics: Compliance, Lending

Customer Identification Programs and Customer Due Diligence: 2017 Update

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, May 9th, 2017.

This program will look line-by-line at the regulations and point out avenues of change to explore in 2017.

Related Topics: Compliance, BSA

Officer Calling: Prospecting, Preparing & Presentation

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Monday, May 8th, 2017.

Learn practical ideas for enhancing your calling process by focusing on every aspect from preparing for the call to handling objections, to closing the sale and retaining your customer.

Related Topics: Sales

Federal Compliance School OnDemand with Live Streaming

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Monday, May 8th, 2017.

Attend this Federal Compliance School via Live Streaming Video!

Related Topics: Compliance

Bank Call Report Preparation for Beginners - Five Part Series

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Friday, May 5th, 2017.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Bank Call Report Preparation for Beginners - Part 1

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Friday, May 5th, 2017.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Coaching Tellers to Excellence

Presented by Photo of Honey Shelton Honey Shelton
This event was recorded on Thursday, May 4th, 2017.

You will see how you can put coaching techniques into your leadership skills and get positive and meaningful results.

Related Topics: Management/Employee Development

Top 10 Missing FFIEC Cybersecurity Assessment Controls

Presented by Photo of Chad Knutson Chad Knutson
This event was recorded on Thursday, May 4th, 2017.

We will discuss the expectations within the FFIEC Retail Payments Booklet.

Related Topics: Risk Management/Legal

Understanding Commercial Loan Documents

Presented by Photo of Robin Russell Robin Russell
This event was recorded on Wednesday, May 3rd, 2017.

The instructor will lead participants through all sections of the various required loan documents.

Related Topics: Lending

Consumer Compliance Rating System Program - 2017 Update

Presented by Photo of Don Blaine Don Blaine
This event was recorded on Wednesday, May 3rd, 2017.

We will address all three main categories - "Board and Management Oversight", "Compliance Program" and "Violations of Law and Consumer Harm" - along with each of those categories 19 subcomponents.<... More →

Related Topics: Compliance

Lending 101

Presented by Photo of Anne Lolley Anne Lolley
This event was recorded on Tuesday, May 2nd, 2017.

In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.

Related Topics: Lending

Opening Accounts for Nonprofits & Charities

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, May 2nd, 2017.

Learn how to set-up these different nonprofit organizations, associations and corporations.

Related Topics: Risk Management/Legal, Deposit Accounts

The Directors Education Series: Board Committee Composition

Presented by Photo of Jerry Miller Jerry Miller
This event was recorded on Monday, May 1st, 2017.

This program is a focused overview of the importance of board committees, their structure and purpose, and the membership composition.

Related Topics: Executive/Director

Credit Card Compliance: Important Issues

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, April 27th, 2017.

This webinar will cover the in-depth credit rules in Reg Z, as well as other requirements.

Related Topics: Compliance

ACH Exception Processing

Presented by Photo of Kate Cole Kate Cole
This event was recorded on Thursday, April 27th, 2017.

There is an exception to many rules, including ACH.

Related Topics: Compliance, Risk Management/Legal

Opening New Accounts III - Trust, Fiduciary and Minor Accounts

Presented by Photo of Susan Fonteno Susan Fonteno
This event was recorded on Wednesday, April 26th, 2017.

We'll discuss the responsibilities of collecting correct documentation, titling the account correctly, choosing the correct ownership and allowing proper access to the account.

Related Topics: Risk Management/Legal, Deposit Accounts

CRA - Review and Update

Presented by Photo of Kelly M. Owsley & Jack Holzknecht Kelly M. Owsley & Jack Holzknecht
This event was recorded on Wednesday, April 26th, 2017.

This program contains core knowledge needed by all lenders to implement the new CRA rules.

Related Topics: Compliance, Lending

CDD and the 5th Pillar

Presented by Photo of Don Blaine Don Blaine
This event was recorded on Tuesday, April 25th, 2017.

This two-hour program identifies which guidance has now become a regulatory requirement and needs to be addressed immediately.

Related Topics: Compliance, BSA, Deposit Accounts

Deposit Analysis for Today's Environment

Presented by Photo of Dave Koch Dave Koch
This event was recorded on Tuesday, April 25th, 2017.

In this session, we will examine how a bank might review its depositor composition.

Related Topics: Deposit Accounts, Executive/Director

Commercial & Business Lending Basics for Support Personnel

Presented by Photo of Richard Hamm Richard Hamm
This event was recorded on Monday, April 24th, 2017.

This webinar is designed to take the "mystery" out of the commercial lending process and the confusing terminology often used by lenders.

Related Topics: Lending

Advanced Lending Techniques Through Loan Hedging

Presented by Photo of Ed Kofman Ed Kofman
This event was recorded on Friday, April 21st, 2017.

In an unprecedented interest rate environment, we will share strategies that allow lenders to address essential questions.

Related Topics: Lending

Compliance Perspectives: A Monthly Update

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, April 20th, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

FFIEC Mobile Services Guidance Review

Presented by Photo of Chad Knutson Chad Knutson
This event was recorded on Thursday, April 20th, 2017.

We will discuss the expectations within the FFIEC Retail Payments Booklet.

Related Topics: Risk Management/Legal

Robbery Prevention & Response

Presented by Photo of Carol Dodgen Carol Dodgen
This event was recorded on Wednesday, April 19th, 2017.

In this session, we will discuss methods of robbery prevention, including policies and physical security, as well as robbery response.

Related Topics: Risk Management/Legal

Analyzing Tax Returns for Mortgage Decisions

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Wednesday, April 19th, 2017.

This webinar is designed to give mortgage lenders a better grasp of tax returns and their importance in making quality loan decisions.

Related Topics: Lending

Dealing with Appraisals: Regulations and Requirements

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Tuesday, April 18th, 2017.

Learn in-depth details of the appraisal and valuation process, from both the lender and appraiser side of the game.

Related Topics: Compliance, Lending

Opening New Accounts II - Business Accounts

Presented by Photo of Suzie Jones Suzie Jones
This event was recorded on Tuesday, April 18th, 2017.

We'll investigate the types of business entities available in most states and clarify who has authority to open the account and ultimately sign the resolutions.

Related Topics: Risk Management/Legal, Deposit Accounts

Basic Bankruptcy for Bankers

Presented by Photo of Robin Russell Robin Russell
This event was recorded on Thursday, April 13th, 2017.

This webinar will introduce you to the world of bankruptcy.

Related Topics: Lending, Risk Management/Legal

Boosting Morale, Service & Cross-Selling

Presented by Photo of Honey Shelton Honey Shelton
This event was recorded on Wednesday, April 12th, 2017.

Learn how to boost morale among the troops so they can boost service delivery and cross-selling!

Related Topics: Human Resources

Safe Deposit Box “Danger Zones”

Presented by Photo of David P. McGuinn David P. McGuinn
This event was recorded on Wednesday, April 12th, 2017.

Get a realistic and well-organized method of reviewing and auditing your procedures before a catastrophe occurs.

Related Topics: Compliance, Risk Management/Legal, Safe Deposit

Opening New Accounts - Three-Part Series

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Tuesday, April 11th, 2017.

This is a three-part webinar series on Opening New Accounts.

Related Topics: Deposit Accounts

Opening New Accounts I - Legal Ownership of Consumer Accounts

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Tuesday, April 11th, 2017.

When we look at a legal document, 4 points must be clear: Learn what they are and why.

Related Topics: Risk Management/Legal, Deposit Accounts

Regulation CC - Check Holds

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, April 11th, 2017.

Key questions will be addressed in this informative and easy to follow program for the frontline.

Related Topics: Compliance

Excel Explained: Minimize Spreadsheet Errors

Presented by Photo of David Ringstrom David Ringstrom
This event was recorded on Monday, April 10th, 2017.

Learn a variety of tricks and techniques you can use to improve the integrity of your Excel spreadsheets.

Related Topics: Computer Skills

Key Ratio Analysis: Calculating and Interpreting the Numbers Correctly!

Presented by Photo of David Osburn David Osburn
This event was recorded on Friday, April 7th, 2017.

Learn a “five-step” analysis plan that will clarify and “unify” this often confusing financial subject.

Related Topics: Lending

Loan Participations: What You Should Know

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Thursday, April 6th, 2017.

Learn the basic requirements for successful loan participations or syndications.

Related Topics: Lending

Flood Insurance Compliance

Presented by Photo of Jerod Moyer Jerod Moyer
This event was recorded on Thursday, April 6th, 2017.

Join us for a webinar covering the flood insurance compliance HOT SPOTS.

Related Topics: Compliance, Risk Management/Legal, Lending

BSA Series: 10 Examination Hot Spots

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, April 5th, 2017.

We will look at the top exam issues for 2017 and focus on avoiding the mishaps of poor planning on your examination.

Related Topics: Compliance, BSA

Reg E Compliance - Five Best Practices for Handling Disputes

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Wednesday, April 5th, 2017.

Will your financial institution experience more debit card fraud investigation in 2017? Learn steps for handling disputes, plus time frames for resolving unauthorized transaction claims.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

Letters of Credit

Presented by Photo of Robin Russell Robin Russell
This event was recorded on Tuesday, April 4th, 2017.

Whether your bank issues letters of credit, accepts letters of credit or takes liens on letter of credit rights, this program is for you.

Related Topics: Risk Management/Legal, Lending

Limited Liability Companies: Do's and Don'ts

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, April 4th, 2017.

Learn how to open, document, change signers, and handle the paperwork on these interesting accounts.

Related Topics: Deposit Accounts

TRID Checkup: Areas of Concern and Uncertainty

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Monday, April 3rd, 2017.

This webinar is intended to review and discuss many of the major issues lenders are facing with TRID.

Related Topics: Compliance, Lending, TRID

The Directors Education Series: Cybersecurity Impacts on Strategic Planning

Presented by Photo of Chad Knutson Chad Knutson
This event was recorded on Monday, April 3rd, 2017.

This session will review technology trends and emerging FinTech, the shift in cybercrime, and discuss the associated risks which must be considered to successfully extract strategic value for the i... More →

Related Topics: Compliance, Risk Management/Legal, Executive/Director

Compliance Perspectives: A Monthly Update

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, March 30th, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Ability-to-Repay/Qualified Mortgage Review and Update

Presented by Photo of Kelly M. Owsley & Jack Holzknecht Kelly M. Owsley & Jack Holzknecht
This event was recorded on Wednesday, March 29th, 2017.

Are the current options used by your institution to determine if the mortgage is qualified still available?

Related Topics: Compliance, Risk Management/Legal, Lending

Improving Employee Performance in Everyday Work Situations & Reviews

Presented by Photo of Ross Blake Ross Blake
This event was recorded on Tuesday, March 28th, 2017.

Learn how to give employees feedback to gain their cooperation to improve performance.

Related Topics: Human Resources, Management/Employee Development

BSA Model Validation - Are You Talking to Me?

Presented by Photo of Don Blaine Don Blaine
This event was recorded on Monday, March 27th, 2017.

Key bank personnel can learn to oversee the validation process and ensure your bank meets regulatory and audit expectations.

Related Topics: Compliance, Risk Management/Legal, BSA

Addressing Threats of Violence

Presented by Photo of Bob Gregg Bob Gregg
This event was recorded on Friday, March 24th, 2017.

Learn about legal and practical issues related to workplace violence, including the ADA Direct Threat standards. We'll also address policies and best practices.

Related Topics: Risk Management/Legal, Human Resources

Training the Trainer

Presented by Photo of Honey Shelton Honey Shelton
This event was recorded on Thursday, March 23rd, 2017.

If you are responsible for training others, this is for you!

Related Topics: Human Resources, Management/Employee Development

2018 HMDA Bank and Reportable Transaction Coverage Requirements

Presented by Photo of David Dickinson David Dickinson
This event was recorded on Thursday, March 23rd, 2017.

We'll cover the upcoming HMDA changes and deliver plain English interpretations and guidance.

Related Topics: Compliance, Lending

Loan Documentation: Top 10 Mistakes and How to Avoid Them

Presented by Photo of Robin Russell Robin Russell
This event was recorded on Wednesday, March 22nd, 2017.

Learn the "right thing to do" and avoid frequent exceptions and mistakes.

Related Topics: Lending

Call Report - Lending Schedules for Banks

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Wednesday, March 22nd, 2017.

Learn the classification priority for reporting loan information correctly.

Related Topics: Reporting

Analyzing Appraisals for Mortgage Decisions

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Tuesday, March 21st, 2017.

This webinar will give you an understanding of reviewing appraisals.

Related Topics: Lending

Cybercrime and the Dark Web

Presented by Photo of Chad Knutson & Buzz Hillestad Chad Knutson & Buzz Hillestad
This event was recorded on Friday, March 17th, 2017.

Understanding how the internet is leveraged for crime gives us a better understanding how to protect our institutions.

Related Topics: Risk Management/Legal, Computer Skills

What to Do When a Customer Dies

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Thursday, March 16th, 2017.

We'll walk you through the complicated process of dealing with a customer's death - both on the deposit side and the loan side.

Related Topics: Risk Management/Legal

Residential Construction Lending

Presented by Photo of Richard Hamm Richard Hamm
This event was recorded on Wednesday, March 15th, 2017.

Receive an overview of the major issues involved in consumer or residential construction lending.

Related Topics: Lending

Critical Issues on Certificates of Deposit (CDs)

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, March 14th, 2017.

Let's look at our CD rules, procedures and ownership issues that may need to be revamped for 2017.

Related Topics: Deposit Accounts

Advanced Tax Return Analysis for the Banker

Presented by Photo of David Osburn David Osburn
This event was recorded on Monday, March 13th, 2017.

Learn advanced tax return concepts and related analyses to help you work more effectively with your bank's business customers.

Related Topics: Lending

BSA Emerging Issues 2017

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Friday, March 10th, 2017.

Everything you need to know to succeed this year at the BSA desk.

Related Topics: BSA

Regulation E Final Changes on Prepaid Cards

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, March 9th, 2017.

The new rule applies specific federal consumer protections to broad swaths of the prepaid market for the first time.

Related Topics: Compliance, Risk Management/Legal

Legal Liabilities when Check Fraud Occurs

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Thursday, March 9th, 2017.

Learn best practices for spotting and stopping fraud losses.

Related Topics: Risk Management/Legal, Management/Employee Development, Deposit Accounts

Best-Ever Compliance Checklists for Commercial Loans

Presented by Photo of Anne Lolley Anne Lolley
This event was recorded on Wednesday, March 8th, 2017.

This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.

Related Topics: Compliance, Lending

Vital Check and Deposit Issues

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, March 8th, 2017.

You will receive the 10 Simple Rules to Handle Checks that can save you worry, litigation and money.

Related Topics: Deposit Accounts, Management/Employee Development

Compliance 101: Rules for Consumer & Mortgage Lenders

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Tuesday, March 7th, 2017.

Learn “what’s old, what’s new, and what’s to come”.

Related Topics: Compliance, Lending

Health Savings Accounts

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Tuesday, March 7th, 2017.

How do we strike that perfect balance between customer responsibility and custodial responsibility on Health Savings Accounts?

Related Topics: Risk Management/Legal, Deposit Accounts

Commercial Construction Lending

Presented by Photo of Richard Hamm Richard Hamm
This event was recorded on Monday, March 6th, 2017.

Receive an overview of the key steps involved in effectively administering commercial construction loans.

Related Topics: Lending

Uniform Commercial Code Rules: How to Comply to Attach and Perfect Secured Transactions

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Friday, March 3rd, 2017.

Learn how to document, close and record secured transactions covered by the Uniform Commercial Code.

Related Topics: Compliance, Lending

Achieving Unclaimed Property Compliance Best Practices for the Banking Industry

Presented by Photo of Barbara Rice & Laurie Andrews Barbara Rice & Laurie Andrews
This event was recorded on Thursday, March 2nd, 2017.

Get an overview of the law and basic tips to better manage and control this important compliance responsibility.

Related Topics: Compliance

FCRA Review and Update

Presented by Photo of Kelly M. Owsley & Jack Holzknecht Kelly M. Owsley & Jack Holzknecht
This event was recorded on Thursday, March 2nd, 2017.

If any member of your staff is not familiar with the provisions listed below they need this program.

Related Topics: Compliance, Risk Management/Legal, Lending

The Directors Education Series: CFPB Compliance

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Wednesday, March 1st, 2017.

This discussion addresses some key points when it comes to the CFPB and their processes, so you can be best prepared.

Related Topics: Compliance, Risk Management/Legal, Executive/Director

Basic Personal and Business Tax Return Analysis

Presented by Photo of David Osburn David Osburn
This event was recorded on Monday, February 27th, 2017.

Attend this proactive seminar to gain an understanding of the often complex and confusing topic of TAXES!

Related Topics: Lending

Overdraft Protection Programs

Presented by Photo of Don Blaine Don Blaine
This event was recorded on Monday, February 27th, 2017.

Learn about regulatory expectations for Overdraft Protection Programs.

Related Topics: Compliance, Risk Management/Legal

Servicemember Issues: The Military Lending Act & SCRA

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Friday, February 24th, 2017.

The Servicemembers Civil Relief Act (SCRA) is the most well-known. But there are other considerations, such as fair lending and even UDAAP.

Related Topics: Compliance, Lending

Ransomware and Cyber Extortion

Presented by Photo of Chad Knutson Chad Knutson
This event was recorded on Friday, February 24th, 2017.

Ransomware and Cyber Extortion cases are on the rise, with over a billion dollars in losses. With this training, we will give teach institution a useful set of skills.

Related Topics: Risk Management/Legal

Signature Card Danger Zones

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, February 23rd, 2017.

This is a "must attend" webinar to learn about risks, liability and losses that can occur due to signature card contracts and, most importantly, how to avoid these issues!

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

Compliance Perspectives: A Monthly Update

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, February 23rd, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Business Account Mapping: New CDD Rules in a Multi-Tiered Business Environment

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, February 23rd, 2017.

Learn how to open multi-tiered business accounts.

Related Topics: BSA

New BSA Officer Training

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, February 22nd, 2017.

We will help you set up a framework to begin your new job and organize the sections of the BSA exam manual and law so you will know how to begin.

Related Topics: BSA

Accounts Receivable and Inventory Financing

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Tuesday, February 21st, 2017.

This course will cover Accounts Receivable and Inventory Financing risks, and present how a bank can prudently manage these risks.

Related Topics: Lending

Excel Explained: Dealing with Duplicate Data

Presented by Photo of David Ringstrom David Ringstrom
This event was recorded on Thursday, February 16th, 2017.

Learn to manage duplicate data - and much more!

Related Topics: Computer Skills

Call Report for Banks - Recent Changes, Highlights, and Pitfalls

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Thursday, February 16th, 2017.

We'll review clarifications on the risk reporting of loan categories, deferred tax assets, equity securities, unused commitments, and interest rate locks.

Related Topics: Compliance, Risk Management/Legal

Real Estate Law for Bankers

Presented by Photo of Douglas Waldorf Douglas Waldorf
This event was recorded on Wednesday, February 15th, 2017.

Learn basic real property law concepts encountered frequently by bankers.

Related Topics: Lending, Risk Management/Legal

Federal Benefit Payments Garnishment Requirements

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Wednesday, February 15th, 2017.

The final rule not only supersedes state laws pertaining to how financial institutions process garnishments, but will also apply to state tax levies and warrants.

Related Topics: Compliance, Risk Management/Legal

Smart Social Media

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Tuesday, February 14th, 2017.

One simple post can destroy years of building trust and goodwill!

Related Topics: Human Resources, Risk Management/Legal

It’s Time for a TRID Check Up

Presented by Photo of Jerod Moyer Jerod Moyer
This event was recorded on Tuesday, February 14th, 2017.

This comprehensive two-hour TRID check-up webinar will translate, in plain English, requirements, interpretations, latest guidance and best practices.

Related Topics: Compliance, Lending, TRID

For Sales Managers: How to Hire Better Bankers Who Can Sell

Presented by Photo of Alex Cole Alex Cole
This event was recorded on Monday, February 13th, 2017.

A big problem many financial institutions face is finding bankers who are also successful sales people. This webinar will help.

Related Topics: Sales

Fair Lending Review and Update

Presented by Photo of Kelly M. Owsley & Jack Holzknecht Kelly M. Owsley & Jack Holzknecht
This event was recorded on Friday, February 10th, 2017.

Learn steps your institution can take to avoid Fair Lending problems.

Related Topics: Compliance, Lending

Compliance Rules for Commercial Loans Secured by Real Estate

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Thursday, February 9th, 2017.

Attend this webinar to understand the application process and applicable regulations.

Related Topics: Compliance, Lending

What is Covered by D&O Insurance - What is Not?

Presented by Photo of Mike Hogan Mike Hogan
This event was recorded on Thursday, February 9th, 2017.

This session not only addresses the coverage provided by these unique insurance policies, but it also covers the enhancements that some insurers are willing to provide.

Related Topics: Risk Management/Legal, Executive/Director

Using Personal Tax Returns for Global Cashflow: What's Cashflow and What Isn't

Presented by Photo of Vin DiCara Vin DiCara
This event was recorded on Wednesday, February 8th, 2017.

Learn what forms and schedules in personal tax returns you should pay attention to and what you should ignore.

Related Topics: Lending

FFIEC Information Security Handbook Review

Presented by Photo of Jon Waldman Jon Waldman
This event was recorded on Wednesday, February 8th, 2017.

The FFIEC has completely re-written and significantly changed the Information Security Handbook.

Related Topics: Risk Management/Legal

Trump Administration - New Employment Compliance Priorities for 2017

Presented by Photo of Steven Greene Steven Greene
This event was recorded on Tuesday, February 7th, 2017.

Learn about employment compliance priorities for community banks for 2017.

Related Topics: Compliance, Human Resources

Successful Workout Strategies for Problem Loans

Presented by Photo of Linda Larger Linda Larger
This event was recorded on Tuesday, February 7th, 2017.

This seminar is designed to provide the participant with a disciplined strategy for approaching the loan when it reaches the workout situation.

Related Topics: Lending

Open-Ended Lines of Credit - Compliance Issues

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Monday, February 6th, 2017.

This webinar will focus on the personal/overdraft lines and HELOC requirements.

Related Topics: Compliance, Lending

Basic Cash Flow Analysis

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Friday, February 3rd, 2017.

Learn how to calculate cash flow using the Universal Cash Flow Analysis method (UCA).

Related Topics: Sales, Lending

Onboarding Your New Hire

Presented by Photo of Honey Shelton Honey Shelton
This event was recorded on Thursday, February 2nd, 2017.

Learn how to excel at new employee onboarding.

Related Topics: Risk Management/Legal, Human Resources

Escrow Rules - 2017 Review and Update

Presented by Photo of Kelly M. Owsley & Jack Holzknecht Kelly M. Owsley & Jack Holzknecht
This event was recorded on Thursday, February 2nd, 2017.

This webinar covers all of the escrow rules, including the long standing and the recently revised requirements of the flood regulations, Regulation X and Regulation Z.

Related Topics: Compliance, Lending

The Directors Education Series: Cybercrime in Banking

Presented by Photo of Chad Knutson Chad Knutson
This event was recorded on Wednesday, February 1st, 2017.

This session will explore different types of cybercrimes such as Ransomware, Corporate Account Takeover, and Wire/ACH Fraud.

Related Topics: Compliance, Risk Management/Legal, Executive/Director

Flood Insurance Review and Update

Presented by Photo of Kelly M. Owsley & Jack Holzknecht Kelly M. Owsley & Jack Holzknecht
This event was recorded on Monday, January 30th, 2017.

This webinar explains the new Flood Insurance laws and final regulations.

Related Topics: Compliance, Lending

ACH Rules Update

Presented by Photo of Kate Cole Kate Cole
This event was recorded on Friday, January 27th, 2017.

Make sure you are compliant and take advantage of the opportunities within ACH.

Related Topics: Compliance

Advertising Compliance

Presented by Photo of David Dickinson David Dickinson
This event was recorded on Thursday, January 26th, 2017.

Learn how to comply with advertising requirements in various regulations.

Related Topics: Compliance

Compliance Perspectives: A Monthly Update

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, January 26th, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Loan Underwriting Mistakes

Presented by Photo of Linda Larger Linda Larger
This event was recorded on Thursday, January 26th, 2017.

This seminar focuses on common underwriting mistakes that can ultimately lead to problem loans and loan losses.

Related Topics: Lending

Creating the Right Enterprise Risk Management (ERM) Program for YOUR Community Bank

Presented by Photo of Marci Malzahn Marci Malzahn
This event was recorded on Wednesday, January 25th, 2017.

Learn the fundamental pieces of the ERM puzzle, how they relate to each other, and how to integrate your ERM program into your bank’s Strategic Plan.

Related Topics: Compliance

Your Renter Dies. Who Can Access the Safe Deposit Box Now?

Presented by Photo of David P. McGuinn David P. McGuinn
This event was recorded on Wednesday, January 25th, 2017.

When your safe deposit box renter dies, who can access the box now? Get this 2017 compliance update.

Related Topics: Risk Management/Legal, Safe Deposit

BSA / AML and OFAC - Continuing Developments

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Tuesday, January 24th, 2017.

We'll talk about where the risk areas are in these rules, and where examiners are criticizing institutions.

Related Topics: Compliance, BSA

Right of Setoff

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Tuesday, January 24th, 2017.

The risks of using the "Right of Setoff" process incorrectly can be costly to your financial institution. Learn how to use this process correctly.

Related Topics: Compliance, Risk Management/Legal

The Beginning Security Officer

Presented by Photo of Barry Thompson Barry Thompson
This event was recorded on Friday, January 20th, 2017.

We will review the best practices for the financial institutions security officer as well as those things the security officer should never implement.

Related Topics: Risk Management/Legal

Implementing the New Beneficial Ownership Rules

Presented by Photo of Don Blaine Don Blaine
This event was recorded on Thursday, January 19th, 2017.

Learn the details necessary to begin to prepare for this significant change.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

Will Your Front Line Cost You Millions?

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, January 19th, 2017.

T... More →

Related Topics: Risk Management/Legal, Management/Employee Development

Online Deposit Account Opening

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, January 18th, 2017.

How to comply with all the new account opening procedures using the online mechanism, and meet examiner expectations and scrutiny.

Related Topics: Compliance, Risk Management/Legal

20 Legal Account Ownerships, Titles, Sample Signature Cards and Legal Documentation

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, January 18th, 2017.

This program is an A-Z on account ownership and documentation. It is a must for anyone who opens or manages new accounts.

Related Topics: Compliance, Risk Management/Legal

The New HMDA Rule: Implementation Challenges

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Tuesday, January 17th, 2017.

The CFPB finally issued its new HMDA rules. The new rule takes effect in phases. There's much to be done, and now is the time to start, both in compliance and technology.

Related Topics: Compliance, Lending

Handling Loan Applications – What can go wrong?

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Thursday, January 12th, 2017.

Join this fast-paced webinar to understand the application process with step-by-step instructions and examples. 

Related Topics: Compliance, Lending

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Thursday, January 12th, 2017.

Learn how to deal effectively with these documents and the parties who serve them upon you.

Related Topics: Risk Management/Legal

CRA Nuts & Bolts - Five Steps to Pass the Exam

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Wednesday, January 11th, 2017.

Learn five steps to pass the exam - and much more.

Related Topics: Compliance

Opening Accounts for Nonresident Aliens

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, January 11th, 2017.

Learn the impact of FATCA, new forms and 1042S reporting to the IRS, and acceptable forms of identification and Bank Secrecy Act issues in Customer Identification Programs and due diligence.

Related Topics: Compliance

Best-Ever Compliance Checklists for Consumer Loans

Presented by Photo of Anne Lolley Anne Lolley
This event was recorded on Tuesday, January 10th, 2017.

Colorful easy-to-use checklists lead lenders and processors through the various compliance requirements. Financial institutions that use the lists will virtually eliminate compliance errors

Related Topics: Compliance, Lending

IRA Update and Review

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Tuesday, January 10th, 2017.

We'll update you on any of the latest legislation, pending legislation and cost of living adjustments available for 2017.

Related Topics: IRAs

Scrubbing and Submitting 2016 HMDA Data

Presented by Photo of Kelly M. Owsley & Jack Holzknecht Kelly M. Owsley & Jack Holzknecht
This event was recorded on Monday, January 9th, 2017.

This webinar focuses on the existing requirements of HMDA and Regulation C.

Related Topics: Compliance, Lending

Basic Business Entities & Other Commercial Borrowers

Presented by Photo of Robin Russell Robin Russell
This event was recorded on Monday, January 9th, 2017.

This webinar presents a survey of requirements, characteristics, advantages, disadvantages plus creation and documentation issues for the most frequently used types of business entities.

Related Topics: Lending

Plan to Fail Well - Incident Response

Presented by Photo of Chad Knutson Chad Knutson
This event was recorded on Friday, January 6th, 2017.

In this session, core steps required for most incidents will be highlighted and specialized components for DDOS, malware, CATO, and unauthorized access incident types will be explained.

Related Topics: Risk Management/Legal

Lending To Local Government Units

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Thursday, January 5th, 2017.

Learn the major credit factors to examine to predict the repayment capability of a municipality or other governmental unit.

Related Topics: Lending, Compliance

Getting Ready for CECL

Presented by Photo of Brett Schwantes Brett Schwantes
This event was recorded on Thursday, January 5th, 2017.

This webinar will help management of financial institutions start to figure out what their institution should be doing now to be ready for Current Expected Credit Loss when it becomes effective.More →

Related Topics: Compliance, Lending

Negotiation Skill Building to Improve the Bank's Business Development Efforts

Presented by Photo of David Osburn David Osburn
This event was recorded on Wednesday, January 4th, 2017.

This webinar will emphasize negotiation skill building, effective communications, telephone techniques, and the negotiation process.

Related Topics: Management/Employee Development

The Directors Education Series: Cybersecurity Regulatory Update

Presented by Photo of Chad Knutson Chad Knutson
This event was recorded on Monday, January 2nd, 2017.

This session will discuss recent regulatory guidance and how regulatory examination programs have been updated.

Related Topics: Compliance, Risk Management/Legal, Executive/Director

Notary Public

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Wednesday, December 21st, 2016.

Notaries and others will learn best practices for dealing with issues unique to the financial industry.

Related Topics: Risk Management/Legal

Regulation E Error Resolutions and Disputes

Presented by Photo of David Dickinson David Dickinson
This event was recorded on Tuesday, December 20th, 2016.

This two-hour webinar will dissect the Regulation E and VISA and MasterCard error resolution requirements.

Related Topics: Compliance, Risk Management/Legal

Accounting Principles for Lenders

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Tuesday, December 20th, 2016.

Learn how the Balance Sheet, Income Statement, Reconciliation of Net Worth, and Cash Flow Statement are developed and connected.

Related Topics: Lending

IRS Information Reporting: Rules and Forms

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Monday, December 19th, 2016.

Learn about the many forms financial institutions must report, with an emphasis on when and exactly what to report.

Related Topics: Compliance, Risk Management/Legal, Reporting

BSA Year End Round Up

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Friday, December 16th, 2016.

Get a recap of 2016's emerging issues for BSA and a look toward 2017 issues.

Related Topics: Compliance, Risk Management/Legal, BSA

Officer Calling: Prospecting, Preparing & Presentation

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Thursday, December 15th, 2016.

Learn practical ideas for enhancing your calling process by focusing on every aspect from preparing for the call to handling objections, to closing the sale and retaining your customer.

Related Topics: Sales

Compliance Perspectives: A Monthly Update

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, December 15th, 2016.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Opening Deposit Accounts for Minors

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, December 15th, 2016.

Learn how to answer your adult accountholders' questions on how to set up accounts for grandchildren, for college, and other reasons to set up minor accounts.

Related Topics: Sales, Risk Management/Legal

E-Sign Compliance and the Account Life Cycle

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Wednesday, December 14th, 2016.

What steps must be followed to be in compliance with E-Sign?

Related Topics: Risk Management/Legal, Compliance

Core Management Skills

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Tuesday, December 13th, 2016.

Get an excellent overview of key skills all good managers need to function at their best.

Related Topics: Human Resources

IRA Audit and Compliance

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Friday, December 9th, 2016.

If you don't want to write checks to the IRS for filing errors, this webinar is a “must attend”!

Related Topics: Compliance, IRAs

Lending Compliance: 2016 Year-End Wrap Up

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Thursday, December 8th, 2016.

Attend this session and learn what’s new, what’s old, and what’s next?

Related Topics: Compliance, Lending

Business Accounts: Advanced Issues

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, December 8th, 2016.

Understanding authority on the different types of business accounts may keep you from making mistakes that can be costly to your organization.

Related Topics: Risk Management/Legal

7 Habits of Highly Successful Supervisors

Presented by Photo of Honey Shelton Honey Shelton
This event was recorded on Wednesday, December 7th, 2016.

If you need others to take direction from you in order to succeed, you will find this program of tremendous value!

Related Topics: Human Resources

Excel Explained: Introduction to Spreadsheets

Presented by Photo of David Ringstrom David Ringstrom
This event was recorded on Wednesday, December 7th, 2016.

This presentation is designed for those who haven’t worked with Excel spreadsheets before or who haven’t used them in a few years.

Related Topics: Computer Skills

Understanding Commercial Loan Documentation

Presented by Photo of Douglas Waldorf Douglas Waldorf
This event was recorded on Tuesday, December 6th, 2016.

Learn about documents in a commercial loan transaction and their legal impact on your bank, borrowers and the guarantors.

Related Topics: Lending

Ten Simple Rules for Tellers to Save You Thousands

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, December 6th, 2016.

Learn 10 simple rules for tellers that can save you thousands of dollars!

Related Topics: Sales, Risk Management/Legal, Management/Employee Development

IRAs: Way Beyond the Basics - Beneficiaries and Distributions

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Thursday, December 1st, 2016.

If you're searching for a webinar that will help you achieve that higher "comfort level" on these complicated topics, this seminar is "must-attend".

Related Topics: IRAs

The Directors Education Series: Fair and Responsible Banking

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, December 1st, 2016.

This program will discuss the board’s responsibility in the area of Fair and Responsible B... More →

Related Topics: Compliance, Lending, Executive/Director

Signature Cards and Account Agreements: Understanding Account Titling, Ownership and Access

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, November 29th, 2016.

This program is an A-Z on account ownership and documentation. It is a must for anyone who opens or manages new accounts.

Related Topics: Compliance, Risk Management/Legal

Teller Compliance Issues: CTRs, Reg CC and Checks

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, November 29th, 2016.

UCC 3 & 4, Regulation CC and CTRs are the big three compliance areas for tellers which require training.

Related Topics: Compliance, Management/Employee Development

Opening High Risk Customer Accounts: More is Better

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, November 17th, 2016.

The BSA exam identifies many services and customers as high risk for money laundering.

Related Topics: Compliance, Risk Management/Legal

Compliance Perspectives: A Monthly Update

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, November 17th, 2016.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Structure Your Sales & Service Culture Right

Presented by Photo of Honey Shelton Honey Shelton
This event was recorded on Thursday, November 17th, 2016.

Cross-selling is important to your growth. And, it is important you get it right.

Related Topics: Sales, Management/Employee Development

Lending 101

Presented by Photo of Anne Lolley Anne Lolley
This event was recorded on Wednesday, November 16th, 2016.

In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.

Related Topics: Compliance, Lending

Dealing with Appraisals: Regulations and Requirements

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Wednesday, November 16th, 2016.

Learn in-depth details of the appraisal and valuation process, from both the lender and appraiser side of the game.

Related Topics: Compliance, Lending

Employment Records and How to Keep Them

Presented by Photo of Bob Gregg Bob Gregg
This event was recorded on Tuesday, November 15th, 2016.

This program provides information on what records you should keep, for how long, the issues of record creation, storage, and the DON'Ts which create major liabilities.

Related Topics: Human Resources

Ratio Analysis to Determine Financial Strength

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Tuesday, November 15th, 2016.

Learn the five vital signs of any organization and the ratios required to identify them.

Related Topics: Lending

The Major Performance Factors for Success in Banking

Presented by Photo of Jack Kasel Jack Kasel
This event was recorded on Monday, November 14th, 2016.

This webinar will help you by focusing on how the major performance factors may be affecting your selling success.

Related Topics: Sales

Top 50 Most Important SD Procedures - 2016 Update

Presented by Photo of David P. McGuinn David P. McGuinn
This event was recorded on Thursday, November 10th, 2016.

Learn updated procedures to minimize your institution's risk with safe deposit operations. 

Related Topics: Risk Management/Legal

Writing an Effective Credit Memorandum

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Thursday, November 10th, 2016.

Learn skills required to write an effective credit memorandum.

Related Topics: Lending

Understanding and Managing the CFPB Complaint Process

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Wednesday, November 9th, 2016.

Learn how the CFPB complaint process has changed regulatory expectations, and what your bank or credit union should be doing to proactively manage complaints.

Related Topics: Risk Management/Legal

What to Do When a Customer Dies

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Wednesday, November 9th, 2016.

We'll walk you through the complicated process of dealing with a customer's death - both on the deposit side and the loan side.

Related Topics: Risk Management/Legal

Federal Compliance School OnDemand with Live Streaming

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Monday, November 7th, 2016.

Attend this Federal Compliance School via Live Streaming Video!

Related Topics: Compliance

BSA Emerging Issues

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Friday, November 4th, 2016.

This program is a must to stay current on BSA issues.

Related Topics: Compliance, Risk Management/Legal, BSA

Robbery Procedures, Counterfeit and Fraudulent Items

Presented by Photo of Christy Crawford Christy Crawford
This event was recorded on Thursday, November 3rd, 2016.

Learn robbery prevention methods and what to do before, during and after a robbery.

Related Topics: Risk Management/Legal, Management/Employee Development

Scripting the New Account Interview for Compliance

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, November 3rd, 2016.

During this program we will develop scripts with different options for both personal and business accounts.

Related Topics: Compliance, Risk Management/Legal

W-9, W-8BEN and W-8BEN-E

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, November 2nd, 2016.

Learn how to get the forms right at new accounts so the IRS reporting is correct and in compliance.

Related Topics: Compliance, Risk Management/Legal

It’s Time for a TRID Check Up

Presented by Photo of Jerod Moyer Jerod Moyer
This event was recorded on Wednesday, November 2nd, 2016.

This webinar will translate in plain English the requirements, interpretations, latest guidance and best practices.

Related Topics: Compliance, Lending, TRID

The Directors Education Series: Regulation O Review

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Tuesday, November 1st, 2016.

This session highlights the requirements of Regulation O and explains key definitions for credit extensions and other restrictions.

Related Topics: Compliance, Risk Management/Legal, Executive/Director

Compliance Perspectives: A Monthly Update

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Monday, October 31st, 2016.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Marketing & Advertising Compliance, including UDAAP Expectations

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Friday, October 28th, 2016.

As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.

Related Topics: Compliance

Managing in the Middle

Presented by Photo of Honey Shelton Honey Shelton
This event was recorded on Thursday, October 27th, 2016.

This practical, real-world webinar will help middle managers navigate their way through the maze that comes with the job.

Related Topics: Human Resources

IRAs: Beyond the Basics - Rollovers and Transfers

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Thursday, October 27th, 2016.

Learn about important recent changes to the world of IRA Rollovers.

Related Topics: IRAs

TRID for Construction Loans

Presented by Photo of Kelly M. Owsley & Jack Holzknecht Kelly M. Owsley & Jack Holzknecht
This event was recorded on Friday, October 21st, 2016.

This webinar is designed to fill the void created by the lack of regulatory guidance for construction loans.

Related Topics: Compliance, Lending, TRID

IRA Series - 4 Part Webinar

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Thursday, October 20th, 2016.

Everything you need to know about IRAs in a four part webinar series.

Related Topics: IRAs

IRAs: The Basics - Plan Types and Forms

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Thursday, October 20th, 2016.

If you want to "jump start" your IRA knowledge base, this two-hour webinar is a good place to begin.

Related Topics: IRAs

Opening Trust Accounts: 10 Hot Spots

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, October 20th, 2016.

Learn how to stay clear of the 10 hot spots when opening and managing trust accounts in your branches.

Related Topics: Risk Management/Legal

FDIC Rolls Out New IT Examination Work Program

Presented by Photo of Susan Orr Susan Orr
This event was recorded on Wednesday, October 19th, 2016.

Not only is the FDIC changing things up, but word on the street is the Federal Reserve and Conference of State Banking Supervisors (CSBS) will follow suit.

Related Topics: Risk Management/Legal

Opening Fiduciary Accounts: Trusts, POAs, Estates, Guardianships and More

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, October 18th, 2016.

We'll walk through POAs, custodians, representative payees, court ordered accounts, trustees and bankruptcy, plus look at paperwork and duties of each person to understand your responsibilities.More →

Related Topics: Risk Management/Legal

Uniform Commercial Code Rules: How to Comply to Attach and Perfect Secured Transactions

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Tuesday, October 18th, 2016.

Learn how to document, close and record secured transactions covered by the Uniform Commercial Code.

Related Topics: Compliance, Lending

Writing New Accounts Procedures

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, October 13th, 2016.

We will take the core document from deposit accounts documentation and set up a working document so that you can tailor your procedures into the framework we will provide.

Related Topics: Risk Management/Legal

Dealing with Casual Days, Dress Codes and Work Appearance

Presented by Photo of Bob Gregg Bob Gregg
This event was recorded on Thursday, October 13th, 2016.

This program will cover the practical and legal issues and the current trends in workplace appearance, and what you should and shouldn't do about it.

Related Topics: Human Resources

Writing Business Account Procedures—New CDD Rules Impact

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, October 12th, 2016.

Learn from A to Z the best practices for opening business accounts, documenting the authority and changing signers in the new regulatory environment.

Related Topics: Risk Management/Legal

Adverse Action Notices

Presented by Photo of David Dickinson David Dickinson
This event was recorded on Wednesday, October 12th, 2016.

This webinar will address the Adverse Action Notice compliance requirements and best practices under the Equal Credit Opportunity Act (ECOA) and Fair Credit Reporting Act (FCRA).

Related Topics: Compliance, Lending

Fair Credit Reporting Act Compliance – Ten Critical Issues

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Thursday, October 6th, 2016.

Join us for a discussion of 10 issues that should be addressed in an effective FCRA compliance program.

Related Topics: Compliance, Sales, Lending

Developments in Federal Wage and Hour Law

Presented by Photo of Geoff Lacy Geoff Lacy
This event was recorded on Wednesday, October 5th, 2016.

The revised rules make significant changes in the level of required compensation in order for an otherwise exempt employee to remain exempt from overtime eligibility.

Related Topics: Human Resources

Excel Explained: Managing Large Spreadsheets

Presented by Photo of David Ringstrom David Ringstrom
This event was recorded on Wednesday, October 5th, 2016.

Excel expert David Ringstrom, CPA, demonstrates a number of ways you can manage large spreadsheets with aplomb.

Related Topics: Computer Skills

Lead The Way At Your Branch

Presented by Photo of Honey Shelton Honey Shelton
This event was recorded on Tuesday, October 4th, 2016.

A positive, real-world approach for delivering extraordinary results as you lead your branch!

Related Topics: Human Resources

Analyzing Tax Returns for Mortgage Decisions

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Tuesday, October 4th, 2016.

This webinar is designed to give mortgage lenders a better grasp of tax returns and their importance in making quality loan decisions.

Related Topics: Lending

The Directors Education Series: BSA/AML Developments and Expectations

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Monday, October 3rd, 2016.

This program will outline where the banking industry stands in regards to compliance of BSA and AML and where it is going.

Related Topics: Compliance, Executive/Director, BSA

Mortgage Servicing Compliance Including Newly Released CFPB Rules

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Friday, September 30th, 2016.

We'll focus on these critical areas as well as the new rules, and provide practical advice on how to meet both regulatory and borrower expectations.

Related Topics: Compliance, Lending

Legal Liabilities when Check Fraud Occurs

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Thursday, September 29th, 2016.

Learn best practices for spotting and stopping fraud losses.

Related Topics: Risk Management/Legal

Residential Construction Lending

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Tuesday, September 27th, 2016.

Many problems can occur during construction that can leave lenders highly exposed unless they are unwritten properly.

Related Topics: Lending

Get Global: Understanding Global Cash Flow Analysis

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Tuesday, September 27th, 2016.

Learn to calculate cash flow using the Uniform Cash Flow Analysis (UCA) method, as well as receive guidance in calculating Global Cash Flow Analysis.

Related Topics: Lending

Call Reports: RC-C Loan Coding and Related RC-R Reporting

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Friday, September 23rd, 2016.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Compliance, Risk Management/Legal

Compliance Perspectives: A Monthly Update

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, September 22nd, 2016.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

BSA Series: Completing CTR & SAR Reports Line by Line

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, September 22nd, 2016.

The two sections of this webinar provide a line-by-line look at the forms and your requirements to file. Time lines, identification, RSSDs, and exemptions will all be covered.

Related Topics: Compliance, Risk Management/Legal, BSA

Living Trust Documents

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Wednesday, September 21st, 2016.

This two-hour presentation will provide financial institution personnel with best practices to use in dealing with these complex legal documents.

Related Topics: Risk Management/Legal

Regulation B - Joint Intent

Presented by Photo of David Dickinson David Dickinson
This event was recorded on Tuesday, September 20th, 2016.

Join this Regulation B - Joint Intent compliance webinar to learn the who, what, when, where and how’s of documenting an applicant’s intent to be a joint applicant.

Related Topics: Compliance, Lending

7 Habits of Highly Successful Bankers

Presented by Photo of Jack Kasel Jack Kasel
This event was recorded on Monday, September 19th, 2016.

This powerful webinar will share the proven best practices of top producers so you can teach and coach your team to help them become more effective and reach their sales goals.

Related Topics: Sales

Developing a Star New Accounts Representative - Personal and Technical Skills

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, September 15th, 2016.

This webinar focuses on the compliance and technical skills your new accounts rep needs to be successful at his or her job.

Related Topics: Compliance, Risk Management/Legal

Controlling the Risks of Power of Attorney Documents

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Thursday, September 15th, 2016.

This two-hour presentation will provide financial institution personnel with best practices to use when dealing with these complex legal documents.

Related Topics: Risk Management/Legal

Best-Ever Compliance Checklists for Commercial Loans

Presented by Photo of Anne Lolley Anne Lolley
This event was recorded on Wednesday, September 14th, 2016.

This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.

Related Topics: Compliance, Lending

BSA Red Flags for Money Laundering: Frontline Annual Training

Presented by Photo of Christy Crawford Christy Crawford
This event was recorded on Wednesday, September 14th, 2016.

This program will answer commonly asked frontline questions, and it will go over the red flags for money laundering for deposits and loans.

Related Topics: Risk Management/Legal, Management/Employee Development, BSA

Analyzing Appraisals for Mortgage Decisions

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Tuesday, September 13th, 2016.

This webinar will give you an understanding of reviewing appraisals.

Related Topics: Lending

Creating and Protecting Your Salaried-Exempt Status (Avoiding Inadvertent Mistakes and Land Mines)

Presented by Photo of Bob Gregg Bob Gregg
This event was recorded on Tuesday, September 13th, 2016.

Learn how to avoid mistakes and land mines under the new Department of Labor FLSA rule.

Related Topics: Human Resources

Opening Deposit Accounts for LLCs: Documentation and Procedures

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, September 8th, 2016.

Learn how to open, document, change signers, and handle the paperwork on these interesting accounts.

Related Topics: Risk Management/Legal

Sixty (60) Critical Steps for Handling Delinquent and Abandoned Safe Deposit Boxes

Presented by Photo of David P. McGuinn David P. McGuinn
This event was recorded on Thursday, September 8th, 2016.

Get answers and establish internal procedures to comply with proper safe deposit requirements.

Related Topics: Risk Management/Legal, Safe Deposit

Electronic Transactions, Overdraft Fees and the Electronic Funds Transfer Act

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Wednesday, September 7th, 2016.

Make sure to attend this important webinar to learn more about the Electronic Funds Transfer Act and Regulation E.

Related Topics: Compliance, Risk Management/Legal

The Directors Education Series: Navigating the Regulatory Environment

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Thursday, September 1st, 2016.

This session highlights regulatory expectations for the Board of Directors and offers "take away" lessons from recent enforcement actions by the prudential bank regulators.

Related Topics: Compliance, Executive/Director

Applicants and Applications

Presented by Photo of David Dickinson David Dickinson
This event was recorded on Tuesday, August 30th, 2016.

Join us for this two-hour Applicants and Applications compliance webinar.

Related Topics: Compliance, Lending

Call Report for Banks - Recent Changes, Highlights, and Pitfalls

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Tuesday, August 30th, 2016.

We'll review the approved changes, along with updates on some of the RC-R risk-based capital items, plus any other proposed changes.

Related Topics: Compliance, Risk Management/Legal

Bank Call Report Preparation for Beginners - Part 5

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Monday, August 29th, 2016.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Sales, Lending

Regulation DD - 10 Examination Hot Spots

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, August 25th, 2016.

A comprehensive review of Truth In Savings and all the errors that can cause a financial institution to have a UDAAP issue or issues.

Related Topics: Risk Management/Legal

Compliance Perspectives: A Monthly Update

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, August 25th, 2016.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Pain Relief for Managers - Managing Multiple Generations Successfully

Presented by Photo of Janice Branch Janice Branch
This event was recorded on Wednesday, August 24th, 2016.

Learn to understand and manage the age diversity of your work teams.

Related Topics: Human Resources

Health Savings Accounts: "Perfect World" vs. "Real World" Solutions

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Wednesday, August 24th, 2016.

How do we strike that perfect balance between customer responsibility and custodial responsibility on Health Savings Accounts?

Related Topics: Risk Management/Legal

Servicemember Issues: The Military Lending Act, SCRA, and How to be Ready

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Tuesday, August 23rd, 2016.

The Servicemembers Civil Relief Act (SCRA) is the most well-known. But there are other considerations, such as fair lending and even UDAAP.

Related Topics: Compliance, Lending

Bank Call Report Preparation for Beginners - Part 4

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Monday, August 22nd, 2016.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Sales, Lending

Closing Deposit Accounts: 10 Critical Issues

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, August 18th, 2016.

Everything you need to know about closing deposit accounts.

Related Topics: Risk Management/Legal

HMDA: New 2017 and 2018 Requirements

Presented by Photo of David Dickinson David Dickinson
This event was recorded on Thursday, August 18th, 2016.

We'll cover the upcoming HMDA changes with plain English interpretations, guidance and opinion related to many key issues.

Related Topics: Compliance, Lending

TRID - The When and Why of Revised Disclosures

Presented by Photo of Kelly M. Owsley & Jack Holzknecht Kelly M. Owsley & Jack Holzknecht
This event was recorded on Wednesday, August 17th, 2016.

Receive a thorough review of the timing, content, and cure requirements for revised disclosures. TRID veterans and TRID rookies will benefit from this review.

Related Topics: Compliance, Lending, TRID

Basic Cash Flow Analysis

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Tuesday, August 16th, 2016.

Learn how to calculate cash flow using the Universal Cash Flow Analysis method (UCA).

Related Topics: Sales, Lending

Bank Call Report Preparation for Beginners - Part 3

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Monday, August 15th, 2016.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Sales, Lending

Vital Issues on Personal Accounts: 25 Customer Questions and the Answers

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, August 9th, 2016.

Everything you need to know about personal accounts.

Related Topics: Compliance, Risk Management/Legal

Bank Call Report Preparation for Beginners - Part 2

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Monday, August 8th, 2016.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Sales, Lending

12 Tricks that Make Training Stick

Presented by Photo of Honey Shelton Honey Shelton
This event was recorded on Thursday, August 4th, 2016.

If you're responsible for helping others learn, this webinar is for you. Discover tips and techniques aimed at making training fun.

Related Topics: Human Resources

Overdraft Privilege - 10 Hot Spots

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, August 4th, 2016.

This program focuses on the key regulations and guidance that impact your program.

Related Topics: Risk Management/Legal

BSA for Lenders

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Wednesday, August 3rd, 2016.

Help your lenders and loan staff understand their responsibilities by hearing “real life” examples of situations that could trigger filing of a SAR (Suspicious Activity Report).

Related Topics: Compliance, Lending, BSA

Excel Explained: Filtering and Formatting Data

Presented by Photo of David Ringstrom David Ringstrom
This event was recorded on Wednesday, August 3rd, 2016.

In this helpful session, Excel expert David Ringstrom, CPA, shares various ways you can streamline filtering tasks.

Related Topics: Computer Skills

UCC 3 and 4: Endorsements and Other Legal Check Issues

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, August 2nd, 2016.

Learn about many legal aspects of checks, and the compliance issues of Reg CC and BSA. This webinar will serve as the annual training requirement for both these regulations.

Related Topics: Compliance, Risk Management/Legal, Management/Employee Development

Bank Call Report Preparation for Beginners - Five Part Series

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Monday, August 1st, 2016.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Sales, Lending

Bank Call Report Preparation for Beginners - Part 1

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Monday, August 1st, 2016.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Sales, Lending

The Directors Education Series: The Art of Onboarding Leaders

Presented by Photo of John Zorbini John Zorbini
This event was recorded on Monday, August 1st, 2016.

This session provides an overview of how to successfully bring new leaders into the organization to help improve ramp-up time, productivity, morale, and retention.

Related Topics: Human Resources, Risk Management/Legal, Executive/Director

Compliance Perspectives: A Monthly Update

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, July 28th, 2016.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Flood Insurance: Compliance Issues and Enforcement Topics that Continue to Plague Lenders

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Wednesday, July 27th, 2016.

We'll concentrate on some of the more vexing issues in flood compliance by explaining best practices in keeping your portfolio covered.

Related Topics: Compliance, Lending

Audit Report Writing

Presented by Photo of Philip  Vassallo Philip Vassallo
This event was recorded on Wednesday, July 27th, 2016.

You'll receive excellent resources that you can continually turn to during intense, complex audit engagements.

Related Topics: Compliance, Risk Management/Legal

NEW! Small Creditor Revisions, ATR & QM Requirements

Presented by Photo of Jerod Moyer Jerod Moyer
This event was recorded on Tuesday, July 26th, 2016.

Learn about the NEW Small Creditor criteria and how they affect your Ability to Repay (ATR), Qualified Mortgage (QM) and HigherPriced Mortgage Loan (HPML) requirements.

Related Topics: Compliance, Lending, Risk Management/Legal

Alert! Implementing New Customer Due Diligence Rules - Consumers

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, July 26th, 2016.

It’s time to implement new CDD rules for both consumers and legal entities. Learn the three elements that apply to consumer accounts. You'll receive scripts, monitoring tips and much more.

Related Topics: Risk Management/Legal

Using Credit Risk Ratings to Determine Asset Quality (Asset Quality Ratings)

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Thursday, July 21st, 2016.

Learn how to establish or improve the risk rating system in your financial institution.

Related Topics: Lending

Entering the World of Consumer Lending - Part 3

Presented by Photo of John Baptista, Jr. John Baptista, Jr.
This event was recorded on Thursday, July 21st, 2016.

This webinar takes participants from the philosophy of consumer lending, all the way through how to make a solid loan decision that benefits both the customer and the bank.  

Related Topics: Lending

Best-Ever Compliance Checklists for Consumer Loans

Presented by Photo of Anne Lolley Anne Lolley
This event was recorded on Wednesday, July 20th, 2016.

Colorful easy-to-use checklists lead lenders and processors through the various compliance requirements. Financial institutions that use the lists will virtually eliminate compliance errors

Related Topics: Compliance, Lending

Creating a Customer Service Experience that will Sell!

Presented by Photo of Honey Shelton Honey Shelton
This event was recorded on Wednesday, July 20th, 2016.

This dynamic program will help raise the bar for engaging and training new employees.

Related Topics: Human Resources

Regulations D, E, CC and DD: Annual Training for the Front Line

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, July 19th, 2016.

Is your front line a compliance asset or liability? Let’s make them a compliance asset.

Related Topics: Compliance, Risk Management/Legal

Financial Forecasting to Determine Repayment Capability on Long Term Loans

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Tuesday, July 19th, 2016.

Learn skills to develop Financial Forecasts and Cash Budgets.

Related Topics: Lending

Entering the World of Consumer Lending - Part 2

Presented by Photo of John Baptista, Jr. John Baptista, Jr.
This event was recorded on Thursday, July 14th, 2016.

This webinar takes participants from the philosophy of consumer lending, all the way through how to make a solid loan decision that benefits both the customer and the bank.  

Related Topics: Lending

Developing a Star Teller

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, July 13th, 2016.

This webinar focuses on the compliance and technical skills your teller needs to be successful at his or her job.

Related Topics: Management/Employee Development

Email Security - Oops, You Clicked; Now What?

Presented by Photo of Kevin Streff Kevin Streff
This event was recorded on Wednesday, July 13th, 2016.

This session will address both preventive methods against social engineering and response techniques to reduce overall risk to your institution.

Related Topics: Risk Management/Legal

Call Center Representative Training

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Tuesday, July 12th, 2016.

This webinar will focus on the customer service aspects of Call Centers.

Related Topics: Sales

Alert! Implementing New Customer Due Diligence Rules - Two-Part Series

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, July 12th, 2016.

Final rules were issued by FinCEN on May 11th. This two-part webinar covers the nuts and bolts of the new regulation.

Related Topics: Risk Management/Legal

Alert! Implementing New Customer Due Diligence Rules - Legal Entity Customers

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, July 12th, 2016.

Final rules were issued by FinCEN on May 11th. This webinar covers the nuts and bolts of the new regulation and what it will mean to legal entity customers.

Related Topics: Risk Management/Legal

Entering the World of Consumer Lending - Part 1

Presented by Photo of John Baptista, Jr. John Baptista, Jr.
This event was recorded on Thursday, July 7th, 2016.

This webinar takes participants from the philosophy of consumer lending, all the way through how to make a solid loan decision that benefits both the customer and the bank.

Related Topics: Sales, Lending

Entering the World of Consumer Lending - 3 Part Series

Presented by Photo of John Baptista, Jr. John Baptista, Jr.
This event was recorded on Thursday, July 7th, 2016.

This three part webinar takes participants from the philosophy of consumer lending, all the way through how to make a solid loan decision that benefits both the customer and the bank.  

Related Topics: Lending

Federal Benefit Payments Garnishment Requirements

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Wednesday, July 6th, 2016.

The final rule not only supersedes state laws pertaining to how financial institutions process garnishments, but will also apply to state tax levies and warrants.

Related Topics: Compliance, Risk Management/Legal

The Directors Education Series: Purpose, Function and Operations of Banks

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Friday, July 1st, 2016.

The presentation covers the overall goal of banks and key management positions required in banks of various sizes. I... More →

Related Topics: Lending, Risk Management/Legal, Executive/Director

Compliance Perspectives: A Monthly Update

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, June 30th, 2016.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Handling Social Security Representative Payee Accounts

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, June 28th, 2016.

Learn about this important topic in detail to help prevent your institution from making costly errors in the account opening process.

Related Topics: Risk Management/Legal, Management/Employee Development

HMDA: A Summary of the New Final Rules

Presented by Photo of David Dickinson David Dickinson
This event was recorded on Tuesday, June 28th, 2016.

This webinar will focus on the current requirement, plus give you an overview of coverage requirements effective 1/1/2017 and 1/1/2018.

Related Topics: Compliance, Lending

Lending To Local Government Units

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Thursday, June 23rd, 2016.

Learn the major credit factors to examine to predict the repayment capability of a municipality or other governmental unit.

Related Topics: Risk Management/Legal, Lending

Cyber Security and FFIEC Regulatory Expectations

Presented by Photo of Susan Orr Susan Orr
This event was recorded on Wednesday, June 22nd, 2016.

Learn how to effectively enhance your institution-wide Information Security Program to address cyber security preparedness

Related Topics: Risk Management/Legal

TRID Checkup: 6 Months In Areas of Concern and Uncertainty

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Tuesday, June 21st, 2016.

This webinar is intended to review and discuss many of the major issues lenders are facing with TRID.

Related Topics: Compliance, Lending, TRID

Checks and Deposits: Vital Issues

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, June 21st, 2016.

Learn 10 Simple Rules to Handle Checks that can save you worry, litigation and money.

Related Topics: Risk Management/Legal, Management/Employee Development

SSNs, EINs, and ITINs: Understanding Your Job as a Withholding Agent

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, June 16th, 2016.

This webinar will assist new accounts representatives in opening accounts and documenting the tax status.

Related Topics: Compliance, Risk Management/Legal

Seven Habits of Effective Credit Administration in Commercial Banks

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Thursday, June 16th, 2016.

This course will address the factors you need to know to make a positive difference in the credit administration at your bank.

Related Topics: Lending

How to Analyze the Purchase of an Existing Business

Presented by Photo of Vin DiCara Vin DiCara
This event was recorded on Tuesday, June 14th, 2016.

Lenders will gain a greater understanding and comfort level with the methodologies to use for analyzing these types of borrowing requests.

Related Topics: Lending

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Thursday, June 9th, 2016.

Learn how to deal effectively with these documents and the parties who serve them upon you.

Related Topics: Risk Management/Legal

Regulation CC - Check Holds

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, June 8th, 2016.

Key questions will be addressed in this informative and easy to follow program for the frontline. You'll need a copy of your hold form and Regulation CC disclosure for this program.

Related Topics: Compliance

Excel Explained: Pivot Tables

Presented by Photo of David Ringstrom David Ringstrom
This event was recorded on Wednesday, June 8th, 2016.

Learn the basics of Excel pivot tables to easily create reports from complex data. Leave with detailed handouts for reference.

Related Topics: Computer Skills

BSA Series: 10 Examination Hot Spots

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, June 7th, 2016.

This will be a comprehensive examination of issues in the FFIEC examination manual that may surprise you on an examination if you miss them.

Related Topics: Risk Management/Legal, BSA

Basic Underwriting

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Tuesday, June 7th, 2016.

This class will give an excellent overview of the components of risk an underwriter considers in reviewing a loan.

Related Topics: Lending

Game Plan to Pass Your Next Fair Lending Exam – Ten Steps for Success

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Thursday, June 2nd, 2016.

Get practical guidance to develop and maintain a risk-based compliance management program, and successfully manage the exam.

Related Topics: Compliance, Lending

What to Do When a Customer Dies

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Thursday, June 2nd, 2016.

We'll walk you through the complicated process of dealing with a customer's death - both on the deposit side and the loan side.

Related Topics: Risk Management/Legal

The Directors Education Series: Financial Statement Overview

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Wednesday, June 1st, 2016.

This module provides a fundamental overview of the most common accounts found on a company's financial statements.

Related Topics: Lending, Risk Management/Legal, Executive/Director

The Carrot and the Stick: Incentive and Motivation in the Workplace

Presented by Photo of Zack Merrill Zack Merrill
This event was recorded on Thursday, May 26th, 2016.

Learn how to raise the bar to help employees get up and going with new motivational ideas

Related Topics: Human Resources

Compliance Perspectives: A Monthly Update

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, May 26th, 2016.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Loan Participations: What You Should Know

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Thursday, May 26th, 2016.

Learn the basic requirements for successful loan participations or syndications.

Related Topics: Compliance, Lending

Current Expected Credit Losses (CECL): How to Calculate and Maintain a Proper Allowance

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Wednesday, May 25th, 2016.

Present and proposed changes to the "ALLL".

Related Topics: Lending, Risk Management/Legal

Marketing & Advertising Compliance, including UDAAP Expectations

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Tuesday, May 24th, 2016.

As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.

Related Topics: Compliance

Officer Calling: Prospecting, Preparing & Presentation

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Tuesday, May 24th, 2016.

Learn practical ideas for enhancing your calling process by focusing on every aspect from preparing for the call to handling objections, to closing the sale and retaining your customer.

Related Topics: Sales

BSA Series: Alert! New CIP Rules on Prepaid Cards

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Monday, May 23rd, 2016.

This program will review the new interagency guidance for financial institutions from start to finish.

Related Topics: Risk Management/Legal, Compliance, BSA

BSA for the Frontline

Presented by Photo of Christy Crawford Christy Crawford
This event was recorded on Thursday, May 12th, 2016.

We'll cover the training requirements on currency reporting, suspicious activity, new customer ID procedures, and record retrieval on wires and monetary instruments.

Related Topics: Compliance, Management/Employee Development, BSA

Excel Explained: Minimize Spreadsheet Errors

Presented by Photo of David Ringstrom David Ringstrom
This event was recorded on Thursday, May 12th, 2016.

Learn tricks and techniques to improve the integrity of your Excel spreadsheets, plus how to audit spreadsheets created by others. Leave with detailed handouts to use as reference tools.

Related Topics: Computer Skills

Lending 101

Presented by Photo of Anne Lolley Anne Lolley
This event was recorded on Wednesday, May 11th, 2016.

In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.

Related Topics: Compliance, Lending

Understanding Commercial Loan Documentation

Presented by Photo of Douglas Waldorf Douglas Waldorf
This event was recorded on Wednesday, May 11th, 2016.

Explore documents in a commercial loan transaction; learn what each document does and why it's used. Though we'll emphasize commercial loans, many concepts also apply to residential loans.

Related Topics: Lending

Are They Really a Bank Prospect?

Presented by Photo of Jack Kasel Jack Kasel
This event was recorded on Monday, May 9th, 2016.

Become more effective at the early steps in the sales process so you can shorten the sales cycle, eliminate stalls and "think it overs" at the closing table, and close more business.

Related Topics: Sales

Federal Compliance School OnDemand with Live Streaming

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Monday, May 9th, 2016.

Attend this Federal Compliance School via Live Streaming Video!

Related Topics: Compliance

All About Escrows & TRID Crossover

Presented by Photo of David Dickinson David Dickinson
This event was recorded on Thursday, May 5th, 2016.

Join Banker’s Compliance Consulting for a two-hour Escrow compliance webinar.

Related Topics: Compliance, Lending, TRID

Writing an Effective Credit Memorandum

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Thursday, May 5th, 2016.

Learn skills required to write an effective credit memorandum.

Related Topics: Lending

Coaching Excellence

Presented by Photo of Honey Shelton Honey Shelton
This event was recorded on Wednesday, May 4th, 2016.

Learn why coaching skills are relevant and essential. Leave knowing what coaching is, and when, where and how to apply it

Related Topics: Human Resources

Real Estate Law for Bankers

Presented by Photo of Douglas Waldorf Douglas Waldorf
This event was recorded on Wednesday, May 4th, 2016.

Learn basic real property law concepts encountered frequently by bankers.

Related Topics: Compliance, Lending

Call Reports: RC-C Loan Coding and Related RC-R Reporting

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Tuesday, May 3rd, 2016.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Compliance, Risk Management/Legal

The Directors Education Series: Successful Strategic Planning

Presented by Photo of John Zorbini John Zorbini
This event was recorded on Monday, May 2nd, 2016.

This session provides a more detailed look into Strategic Planning, including: what is Strategic Planning ... More →

Related Topics: Human Resources, Risk Management/Legal, Executive/Director

Opening New Accounts III - Trust, Fiduciary and Minor Accounts

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Thursday, April 28th, 2016.

We'll discuss the responsibilities of collecting correct documentation, titling the account correctly, choosing the correct ownership and allowing proper access to the account.

Related Topics: Risk Management/Legal

Compliance Perspectives: A Monthly Update

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, April 28th, 2016.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Properly Audit Your Safe Deposit Department: 30 Important Steps (2016 Update)

Presented by Photo of David P. McGuinn David P. McGuinn
This event was recorded on Thursday, April 28th, 2016.

Learn the “nuts and bolts” and important steps to follow to audit your entire safe deposit function to protect against losses.

Related Topics: Compliance, Risk Management/Legal, Safe Deposit

TRID for Construction Loans

Presented by Photo of Kelly M. Owsley & Jack Holzknecht Kelly M. Owsley & Jack Holzknecht
This event was recorded on Wednesday, April 27th, 2016.

This webinar is designed to fill the void created by the lack of regulatory guidance for construction loans.

Related Topics: Compliance, Lending, TRID

Analyzing Appraisals for Mortgage Decisions

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Tuesday, April 26th, 2016.

This webinar will give you an understanding of reviewing appraisals.

Related Topics: Lending

Reg E Compliance – Five Best Practices for Handling Disputes

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Thursday, April 21st, 2016.

Will your financial institution experience more debit card fraud investigation in 2016? Learn steps for handling disputes, plus time frames for resolving unauthorized transaction claims.

Related Topics: Risk Management/Legal

Developing and Organizing an Effective Remote Deposit Capture Program (RDC)

Presented by Photo of Susan Orr Susan Orr
This event was recorded on Wednesday, April 20th, 2016.

We'll outline the detailed information you should add to your documents and processes to support a thorough due diligence, risk assessment, and annual oversight of your customers.

Related Topics: Risk Management/Legal

Do's and Don'ts of Checks: How to Avoid Loss

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, April 20th, 2016.

Learn the safe way to handle checks, and help protect your financial institution and you from loss on these negotiable instruments.

Related Topics: Risk Management/Legal, Management/Employee Development

BSA Officer Series: Managing Your BSA Alerts

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Friday, April 15th, 2016.

Do you know what to do when you get an Alert? Learn how to detect and determine what to do and when to do it on the Red Flag to SAR process.

Related Topics: Compliance, Risk Management/Legal, BSA

Mastering the Balancing Act

Presented by Photo of Janice Branch Janice Branch
This event was recorded on Thursday, April 14th, 2016.

We'll remind your tellers of the importance of their job while reviewing steps needed to ensure balanced cash drawers.

Related Topics: Management/Employee Development

Opening New Accounts II - Business Accounts

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Thursday, April 14th, 2016.

We'll investigate the types of business entities available in most states and who that "authority" person is to open the account and sign the resolutions.

Related Topics: Risk Management/Legal

Fair Credit Reporting Act Compliance – 10 Critical Issues

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Wednesday, April 13th, 2016.

Learn 10 issues to address in an effective FCRA compliance program.

Related Topics: Compliance, Lending

Critical Issues on Certificates of Deposit (CDs)

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, April 12th, 2016.

We'll examine current CD rules, procedures and ownership issues that may need to be revamped.

Related Topics: Risk Management/Legal

Flood Insurance Compliance Hot Spots

Presented by Photo of Jerod Moyer Jerod Moyer
This event was recorded on Tuesday, April 12th, 2016.

Learn about flood insurance compliance hot spots.

Related Topics: Compliance, Lending

The Bank CEO Guide to 5 Keys to a High Performing Sales Team

Presented by Photo of Jack Kasel Jack Kasel
This event was recorded on Monday, April 11th, 2016.

The 5 Keys to a High Performing Sales Team is designed to help you understand and overcome what limits sales teams. And it starts at the top of the house, with you.

Related Topics: Sales

Advanced Topics in Commercial Lending

Presented by Photo of Douglas Waldorf Douglas Waldorf
This event was recorded on Thursday, April 7th, 2016.

Focus on advanced topics that are often issues in commercial loan transactions.

Related Topics: Lending

Using Personal Tax Returns for Global Cashflow: What's Cashflow and What Isn't

Presented by Photo of Vin DiCara Vin DiCara
This event was recorded on Wednesday, April 6th, 2016.

Learn what forms and schedules in personal tax returns you should pay attention to and what you should ignore.

Related Topics: Lending

Handling Checks after Death of the Account Holder

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, April 5th, 2016.

We'll look at the checks and all the questions you get asked every day.

Related Topics: Sales, Risk Management/Legal, Management/Employee Development

Uniform Commercial Code Rules: How to Comply to Attach and Perfect Secured Transactions

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Tuesday, April 5th, 2016.

Learn how to document, close and record secured transactions covered by the Uniform Commercial Code.

Related Topics: Compliance, Lending

The Directors Education Series: Cash Flow Analysis Part 2

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Friday, April 1st, 2016.

Cash Flow Analysis 2 dives into the calculation of Cash Flow as well as the relationship between the Income Statement and the Balance Sheet utilizing the Uniform Cash Analysis Method.

Related Topics: Compliance, Risk Management/Legal, Executive/Director

Opening New Accounts I - Legal Ownership of Consumer Accounts

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Wednesday, March 30th, 2016.

When we look at a legal document, 4 points must be clear: Learn what they are and why.

Related Topics: Risk Management/Legal

Opening New Accounts - Three-Part Series

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Wednesday, March 30th, 2016.

This is a three-part webinar series on Opening New Accounts.

Related Topics: Risk Management/Legal

Online Deposit Account Opening: CIP, CDD and Other Compliance Issues

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, March 30th, 2016.

How to comply with all the new account opening procedures using the online mechanism, and meet examiner expectations and scrutiny.

Related Topics: Compliance, Risk Management/Legal

Call Report - Lending Schedules for Banks

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Tuesday, March 29th, 2016.

Learn the classification priority for reporting loan information correctly.

Related Topics: Risk Management/Legal, Lending

Limited Liability Companies: Do's and Don'ts

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, March 29th, 2016.

Learn how to open, document, change signers, and handle the paperwork on these interesting accounts.

Related Topics: Sales, Lending

Compliance Perspectives: A Monthly Update

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, March 24th, 2016.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Living Trust Documents

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Wednesday, March 23rd, 2016.

This two-hour presentation will provide financial institution personnel with best practices to use in dealing with these complex legal documents.

Related Topics: Risk Management/Legal

The New HMDA Rule: Implementation Challenges

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Tuesday, March 22nd, 2016.

The CFPB finally issued its new HMDA rules. The new rule takes effect in phases. There's much to be done, and now is the time to start, both in compliance and technology.

Related Topics: Compliance, Lending

Bank Call Report Preparation for Beginners - Part 5 of 5

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Monday, March 21st, 2016.

This 5 part series is designed for bankers who have a year or less experience in call report preparation experience.

Related Topics: Sales, Lending

Controlling the Risks of Power of Attorney Documents

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Thursday, March 17th, 2016.

This two-hour presentation will provide financial institution personnel with best practices to use when dealing with these complex legal documents.

Related Topics: Risk Management/Legal

Best-Ever Compliance Checklists for Commercial Loans

Presented by Photo of Anne Lolley Anne Lolley
This event was recorded on Wednesday, March 16th, 2016.

This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.

Related Topics: Compliance, Lending

Bank Call Report Preparation for Beginners - Part 4 of 5

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Monday, March 14th, 2016.

This 5 part series is designed for bankers who have a year or less experience in call report preparation experience.

Related Topics: Sales, Lending

Building and Improving Your Compliance Culture

Presented by Photo of David Dickinson David Dickinson
This event was recorded on Thursday, March 10th, 2016.

Why are some banks more successful than others? It's the bank's culture that drives success.

Related Topics: Compliance, Human Resources

Notary Public

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Thursday, March 10th, 2016.

Notaries and others will learn best practices for dealing with issues unique to the financial industry.

Related Topics: Risk Management/Legal

Now You're the Supervisor

Presented by Photo of Honey Shelton Honey Shelton
This event was recorded on Wednesday, March 9th, 2016.

For new and veteran supervisors alike, learn key components for supervisory success.

Related Topics: Human Resources

Health Savings Accounts

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Tuesday, March 8th, 2016.

Whether you now offer HSAs or are thinking about offering HSAs, get the information you need to set up accounts correctly and perform proper maintenance and reporting.

Related Topics: Risk Management/Legal

Analyzing Tax Returns for Mortgage Decisions

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Tuesday, March 8th, 2016.

This webinar is designed to give mortgage lenders a better grasp of tax returns and their importance in making quality loan decisions.

Related Topics: Lending

Bank Call Report Preparation for Beginners - Part 3 of 5

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Monday, March 7th, 2016.

This 5 part series is designed for bankers who have a year or less experience in call report preparation experience.

Related Topics: Sales, Lending

BSA Series: BSA Emerging Issues for 2016

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, March 3rd, 2016.

This program is a must to stay current on BSA issues.

Related Topics: Compliance, Risk Management/Legal, BSA

The Directors Education Series: Introduction to Strategic Planning

Presented by Photo of John Zorbini John Zorbini
This event was recorded on Tuesday, March 1st, 2016.

This session introduces the topic of Strategic Planning and provides a framework to address its importance in today’s business environment. 

Related Topics: Human Resources, Risk Management/Legal, Executive/Director

For Sales Managers: How to Hire Better Bankers Who Can Sell

Presented by Photo of Jack Kasel Jack Kasel
This event was recorded on Monday, February 29th, 2016.

A big problem many financial institutions face is finding bankers who are also successful sales people. This webinar will help.

Related Topics: Sales

Bank Call Report Preparation for Beginners - Part 2 of 5

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Monday, February 29th, 2016.

This 5 part series is designed for bankers who have a year or less experience in call report preparation experience.

Related Topics: Sales, Lending

Opening Accounts for Nonresident Aliens: W-8BEN, W-8BENE, CIP and CDD

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, February 25th, 2016.

Learn the impact of FATCA, new forms and 1042S reporting to the IRS, and acceptable forms of identification and Bank Secrecy Act issues in Customer Identification Programs and due diligence.

Related Topics: Compliance

Beware! Signature Card Danger Zones

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, February 24th, 2016.

This is a “must attend” webinar to learn about risks, liability and losses that can occur due to signature card contracts and, most importantly, how to avoid these issues!

Related Topics: Compliance, Sales, Management/Employee Development

Flood Insurance: Compliance Issues and Enforcement Topics that Continue to Plague Lenders

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Tuesday, February 23rd, 2016.

We'll concentrate on some of the more vexing issues in flood compliance by explaining best practices in keeping your portfolio covered.

Related Topics: Compliance, Lending

The Banker Of The Future - Becoming A Universal Banker

Presented by Photo of John Baptista, Jr. John Baptista, Jr.
This event was recorded on Tuesday, February 23rd, 2016.

Supervisors and staff will learn the expectations of a Universal Banker, plus skills needed to be effective in this role. Leave with a plan of action and tools to become a Universal Banker.

Related Topics: Sales, Risk Management/Legal

Names and TINs: 15 Reasons They May Not Match

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Monday, February 22nd, 2016.

Learn 15 reasons your customers' names may not match and how to avoid costly penalties and lots of back of the house work.

Related Topics: Risk Management/Legal

Bank Call Report Preparation for Beginners - Five Part Webinar

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Monday, February 22nd, 2016.

This 5 part series is designed for bankers who have a year or less experience in call report preparation experience.

Related Topics: Sales, Lending

TRID Compliance Hot Spots!

Presented by Photo of Jerod Moyer Jerod Moyer
This event was recorded on Thursday, February 18th, 2016.

Learn about the latest "TRID" Loan Estimate and Closing Disclosure compliance hot spots.

Related Topics: Compliance, Lending, TRID

Onboarding Your New Hire

Presented by Photo of Zack Merrill Zack Merrill
This event was recorded on Thursday, February 18th, 2016.

This dynamic program will help raise the bar for engaging and training new employees.

Related Topics: Human Resources

Legal Liabilities when Check Fraud Occurs

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Wednesday, February 17th, 2016.

Learn best practices for spotting and stopping fraud losses.

Related Topics: Risk Management/Legal

Right of Setoff

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Wednesday, February 10th, 2016.

The risks of using the "Right of Setoff" process incorrectly can be costly to your financial institution. Learn how to use this process correctly.

Related Topics: Compliance, Risk Management/Legal

BSA Series: Customer Due Diligence Preparing for the Change

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Friday, February 5th, 2016.

Get a complete update on Customer Due Diligence (CDD).

Related Topics: Compliance, Risk Management/Legal, BSA

Call Report for Banks - Recent Changes, Highlights, and Pitfalls

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Wednesday, February 3rd, 2016.

Experienced Call Report preparers, reviewers and auditors will learn proposed changes, updates on some RC-R risk-based capital items, and other changes from revisions in accounting standards

Related Topics: Risk Management/Legal

Excel Explained: Internal Control

Presented by Photo of David Ringstrom David Ringstrom
This event was recorded on Wednesday, February 3rd, 2016.

Learn how to implement internal control features in Excel spreadsheets.

Related Topics: Computer Skills

Writing High-Impact Executive Summaries

Presented by Photo of Philip  Vassallo Philip Vassallo
This event was recorded on Tuesday, February 2nd, 2016.

Learn how to create and critique memorable, results-driven executive summaries.

Related Topics: Sales, Human Resources

The Directors Education Series: BSA Basics - CIP and CDD Rules

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Monday, February 1st, 2016.

Often called the fifth pillar of BSA, Customer Identification Programs and Customer Due Diligence ar... More →

Related Topics: Risk Management/Legal, Executive/Director

Deliver Training that Sticks

Presented by Photo of Honey Shelton Honey Shelton
This event was recorded on Thursday, January 28th, 2016.

If you're responsible for training others, then this workshop is for you. Let an InterAction Training professional show you how to develop and deliver training that sticks.

Related Topics: Human Resources

20 Legal Account Ownerships, Titles, Sample Signature Cards and Legal Documentation

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, January 28th, 2016.

This program is an A-Z on account ownership and documentation. It is a must for anyone who opens or manages new accounts.

Related Topics: Compliance, Risk Management/Legal

Best-Ever Compliance Checklists for Consumer Loans

Presented by Photo of Anne Lolley Anne Lolley
This event was recorded on Wednesday, January 27th, 2016.

This webinar will introduce bankers to a set of colorful checklists for consumer loans.

Related Topics: Compliance, Lending

Home Equity Lines of Credit

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Wednesday, January 27th, 2016.

Get a great overview of all aspects of Home Equity Lines of Credit (HELOC).

Related Topics: Lending

Improving Employee Performance in Everyday Work Situations & Reviews

Presented by Photo of Ross Blake Ross Blake
This event was recorded on Tuesday, January 26th, 2016.

Learn how to give employees feedback to gain their cooperation to improve performance.

Related Topics: Human Resources

Advertising Compliance

Presented by Photo of David Dickinson David Dickinson
This event was recorded on Tuesday, January 26th, 2016.

Learn how to comply with advertising requirements in various regulations.

Related Topics: Compliance

Basic Cash Flow Analysis

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Thursday, January 21st, 2016.

Learn how to calculate cash flow using the Universal Cash Flow Analysis method (UCA).

Related Topics: Sales, Lending

Safe Deposit Box Access When Your Renter Dies

Presented by Photo of David P. McGuinn David P. McGuinn
This event was recorded on Thursday, January 21st, 2016.

When your safe deposit box renter dies, who can access the box now? Get this 2016 compliance update.

Related Topics: Risk Management/Legal, Compliance, Safe Deposit

Addressing Threats of Violence (Prevention, Action & Cautions)

Presented by Photo of Bob Gregg Bob Gregg
This event was recorded on Wednesday, January 20th, 2016.

Learn about legal and practical issues related to workplace violence, including the ADA Direct Threat standards. We'll also address policies and best practices.

Related Topics: Human Resources, Risk Management/Legal

Business Resolutions and Authorizations: How to Use Them to Protect Your Financial Institution

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Wednesday, January 20th, 2016.

Learn more about the ins and outs of resolutions and authorizations.

Related Topics: Risk Management/Legal

New Release: FFIEC IT Management Handbook

Presented by Photo of Susan Orr Susan Orr
This event was recorded on Friday, January 15th, 2016.

In Nov. 2015 the FFIEC released a new IT Management Handbook outlining principles for IT governance and explaining how IT risk management relates to enterprise-wide risk management and governance.

Related Topics: Compliance, Risk Management/Legal

BSA / AML and OFAC - New Attention to Program Elements

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, January 14th, 2016.

We'll talk about where the risk areas are in these rules, and where examiners are criticizing institutions.

Related Topics: Compliance, BSA

Currency Transaction Reporting: Line by Line

Presented by Photo of Christy Crawford Christy Crawford
This event was recorded on Thursday, January 14th, 2016.

Get familiar with the NEWEST version of the Currency Transaction Report (CTR), which is very different in style and approach than its predecessors.

Related Topics: Risk Management/Legal, Management/Employee Development

Understanding CCC Loans for Ag Lenders

Presented by Photo of Paul Gorman Paul Gorman
This event was recorded on Wednesday, January 13th, 2016.

Now that crop prices are much lower, farmers are again storing more grain and relying on CCC loans to provide temporary funds until they sell grain months later.

Related Topics: Lending

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Wednesday, January 13th, 2016.

Learn how to deal effectively with these documents and the parties who serve them upon you.

Related Topics: Risk Management/Legal

IRA Update and Review

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Tuesday, January 12th, 2016.

Learn about the latest legislation, pending legislation, and cost of living adjustments available for 2016.

Related Topics: IRAs

Writing Effective Email

Presented by Photo of Philip  Vassallo Philip Vassallo
This event was recorded on Tuesday, January 12th, 2016.

Learn how to write and respond to emails efficiently and accurately, get remedies for problematic messages, and leave with guidelines for managing emails.

Related Topics: Risk Management/Legal, Human Resources

Lending To Local Government Units

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Thursday, January 7th, 2016.

Learn the major credit factors to examine to predict the repayment capability of a municipality or other governmental unit.

Related Topics: Risk Management/Legal, Lending

The Directors Education Series: Profitability Management ‐ Strategies for Reducing Costs

Presented by Photo of Tim Reimink Tim Reimink
This event was recorded on Friday, January 1st, 2016.

This session covers actions you can take to analyze your costs, as well as improve efficiency and save money.

Related Topics: Risk Management/Legal, Executive/Director

BSA Emerging Issues and Year End Round Up

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Friday, December 18th, 2015.

Get a recap of 2015's emerging issues for BSA and a look toward 2016 issues.

Related Topics: Compliance, Risk Management/Legal

IRS Information Reporting: What You Need to Know About the Rules and Forms

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, December 17th, 2015.

Learn about the many forms financial institutions must report, with an emphasis on when and exactly what to report.

Related Topics: Compliance, Risk Management/Legal

HMDA: Preparing for 2016 & the New Final Rule

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Wednesday, December 16th, 2015.

What do you need to know now? Learn HMDA reporting requirements so your financial institution begins 2016 with appropriate procedures and controls.

Related Topics: Compliance, Lending

Developments in Federal Wage and Hour Law

Presented by Photo of Geoff Lacy Geoff Lacy
This event was recorded on Wednesday, December 16th, 2015.

During this program we will discuss: proposed DOL regulations, exemptions from overtime, recent court decisions applying these rules and more!

Related Topics: Human Resources

The Loan Review Process: Important Steps

Presented by Photo of Vin DiCara Vin DiCara
This event was recorded on Wednesday, December 16th, 2015.

Learn ways that a proper and thorough loan monitoring and review process can help prevent loans from becoming unnecessary impediments to your lending institution.

Related Topics: Lending

Opening Fiduciary Accounts

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, December 15th, 2015.

We'll walk through POAs, custodians, representative payees, court ordered accounts, trustees and bankruptcy, plus look at paperwork and duties of each person to understand your responsibilities.More →

Related Topics: Risk Management/Legal

Using Personal Tax Returns for Global Cashflow: What's Cashflow and What Isn't

Presented by Photo of Vin DiCara Vin DiCara
This event was recorded on Tuesday, December 15th, 2015.

Learn what forms and schedules in personal tax returns you should pay attention to and what you should ignore.

Related Topics: Lending

BSA Red Flags for Money Laundering: Frontline Annual Training

Presented by Photo of Christy Crawford Christy Crawford
This event was recorded on Thursday, December 10th, 2015.

Get answers to more than 25 commonly asked frontline questions, plus review red flags for money laundering deposits and loans.

Related Topics: Risk Management/Legal, Management/Employee Development

Accounting Principles for Lenders

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Thursday, December 10th, 2015.

Learn about the flow of accounting from identifying economic events and how they're reported in financial statements.

Related Topics: Lending

UCC 3 and 4 Issues for Tellers

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, December 9th, 2015.

Learn about many legal aspects of checks, and the compliance issues of Reg CC and BSA. This webinar will serve as the annual training requirement for both these regulations.

Related Topics: Compliance, Risk Management/Legal, Management/Employee Development

Understanding Commercial Loan Documentation

Presented by Photo of Douglas Waldorf Douglas Waldorf
This event was recorded on Wednesday, December 9th, 2015.

Explore documents in a commercial loan transaction; learn what each document does and why it's used. Though we'll emphasize commercial loans, many concepts also apply to residential loans.

Related Topics: Lending

New Business Account Interview

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, December 8th, 2015.

Learn the compliance tasks, worksheets and requirements that must be met when you open an account.

Related Topics: Computer Skills, Compliance, Management/Employee Development

Dealing with Appraisals: Regulations and Requirements

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, December 3rd, 2015.

Learn in-depth details of the appraisal and valuation process, from both the lender and appraiser side of the game.

Related Topics: Lending, Compliance

Notary Public

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Thursday, December 3rd, 2015.

Notaries and others will learn best practices for dealing with issues unique to the financial industry.

Related Topics: Risk Management/Legal

Reg E - How Expensive Is A Compliance Mistake?

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Wednesday, December 2nd, 2015.

The webinar will focus on several simple steps to handle Electronic Funds Transfer Act (Reg E) customer disputes and inquiries.

Related Topics: Risk Management/Legal

Excel Explained: Introduction to Spreadsheets

Presented by Photo of David Ringstrom David Ringstrom
This event was recorded on Wednesday, December 2nd, 2015.

Microsoft Excel beginners can get up to speed, and experienced users will learn some new tricks.

Related Topics: Computer Skills

The Directors Education Series: Compensation - The Total Rewards Approach

Presented by Photo of Tim Daum Tim Daum
This event was recorded on Tuesday, December 1st, 2015.

This month’s module covers The Total Rewards Approach to compensation. This holistic approach creates a... More →

Related Topics: Compliance, Risk Management/Legal, Human Resources, Executive/Director

What to Do When a Customer Dies

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Thursday, November 19th, 2015.

We'll walk you through the complicated process of dealing with a customer's death - both on the deposit side and the loan side.

Related Topics: Risk Management/Legal

Officer Calling: Prospecting, Preparing & Presentation

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Wednesday, November 18th, 2015.

Learn practical ideas for enhancing your calling process by focusing on every aspect from preparing for the call to handling objections, to closing the sale and retaining your customer.

Related Topics: Sales

Critical Issues on Certificates of Deposit (CDs)

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, November 17th, 2015.

This webinar will examine current CD rules, procedures and ownership issues that may need to be revamped.

Related Topics: Risk Management/Legal

Mortgage Loan Originator Required Training

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Tuesday, November 17th, 2015.

Learn how to prove compliance with the Regulation Z training requirement in 2015. 

Related Topics: Risk Management/Legal, Lending

Branch Transformation Series - Part 3

Presented by Photo of David Peterson David Peterson
This event was recorded on Monday, November 16th, 2015.

Learn how to integrate your transformed branch with your virtual branch.

Related Topics: Sales

How to Sell in Any Banking Market

Presented by Photo of Jack Kasel Jack Kasel
This event was recorded on Monday, November 16th, 2015.

Gain a strong, healthy perspective and provide a process for selling - regardless of the market.

Related Topics: Sales

Core Management Skills

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Thursday, November 12th, 2015.

Get an excellent overview of key skills all good managers need to function at their best.

Related Topics: Human Resources

Navigating the Top 50 Most Important Safe Deposit Operating Procedures - 2015 Update

Presented by Photo of David P. McGuinn David P. McGuinn
This event was recorded on Thursday, November 12th, 2015.

Learn updated procedures to minimize your institution's risk with safe deposit operations. 

Related Topics: Risk Management/Legal, Safe Deposit

FFIEC Guidance on Employees' Use of Social Media

Presented by Photo of Susan Orr Susan Orr
This event was recorded on Thursday, November 12th, 2015.

The FFIEC released guidance on social media risk management that was intended in part to help financial institutions successfully manage the potential risks with social media. Become familiar with ... More →

Related Topics: Compliance, Risk Management/Legal

Ratio Analysis to Determine Financial Strength

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Tuesday, November 10th, 2015.

Learn the five vital signs of any organization and the ratios required to identify them.

Related Topics: Lending

IRA Audit and Compliance

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Tuesday, November 10th, 2015.

If you don't want to write checks to the IRS for filing errors, this webinar is a “must attend”!

Related Topics: Compliance, IRAs

Branch Transformation Series - Part 2

Presented by Photo of David Peterson David Peterson
This event was recorded on Monday, November 9th, 2015.

Learn how to transform your branches into strategic engagement centers.

Related Topics: Sales

Analyzing Tax Returns for Mortgage Decisions

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Thursday, November 5th, 2015.

This webinar is designed to give mortgage lenders a better grasp of tax returns and their importance in making quality loan decisions.

Related Topics: Lending

How to Analyze the Purchase of an Existing Business

Presented by Photo of Vin DiCara Vin DiCara
This event was recorded on Thursday, November 5th, 2015.

Lenders will gain a greater understanding and comfort level with the methodologies to use for analyzing these types of borrowing requests.

Related Topics: Lending

Lending 101

Presented by Photo of Anne Lolley Anne Lolley
This event was recorded on Wednesday, November 4th, 2015.

Learn the nuts and bolts of the federal lending requirements.

Related Topics: Lending

Robbery Procedures, Counterfeit and Fraudulent Items

Presented by Photo of Christy Crawford Christy Crawford
This event was recorded on Wednesday, November 4th, 2015.

Learn robbery prevention methods and what to do before, during and after a robbery.

Related Topics: Risk Management/Legal, Management/Employee Development

The Directors Education Series: Risk Management - Things to be Concerned about with Today’s Regulations

Presented by Photo of Jennifer Burke Jennifer Burke
This event was recorded on Tuesday, November 3rd, 2015.

Risks in financial institutions continue to increase in both volume and magnitude. This presentation will address the top risks in financial services in 2015 as identified by the regulators and Chi... More →

Related Topics: Risk Management/Legal, Executive/Director

Branch Transformation Series - Part 1

Presented by Photo of David Peterson David Peterson
This event was recorded on Monday, November 2nd, 2015.

Learn how to rejuvenate your branch traffic.

Related Topics: Sales

Branch Transformation Series - 3 Part Webinar

Presented by Photo of David Peterson David Peterson
This event was recorded on Monday, November 2nd, 2015.

Learn how to rejuvenate your branch traffic.

Related Topics: Sales

Federal Compliance School OnDemand with Live Streaming

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Monday, November 2nd, 2015.

Attend this Federal Compliance School via Live Streaming Video!

Related Topics: Compliance

IRAs: Way Beyond the Basics - Beneficiaries and Distributions

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Thursday, October 29th, 2015.

If you're searching for a webinar that will help you achieve that higher "comfort level" on these complicated topics, this seminar is "must-attend".

Related Topics: IRAs

Mortgage Servicing Compliance: Meeting Extensive New Regulatory Expectations

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Wednesday, October 28th, 2015.

We'll focus on critical areas, as well as provide practical advice on how to meet both regulatory and borrower expectations.

Related Topics: Compliance, Lending

25 Lessons Learned from Nationwide Safe Deposit Box Litigation

Presented by Photo of David P. McGuinn David P. McGuinn
This event was recorded on Tuesday, October 27th, 2015.

Safe Deposit Box Liability Presentation - 2015 Update


Related Topics: Risk Management/Legal, Management/Employee Development, Safe Deposit

IRAs: Beyond the Basics

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Thursday, October 22nd, 2015.

Learn about important recent changes to the world of IRA Rollovers.

Related Topics: IRAs

Commercial Loan Applications - What Can Go Wrong?

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Wednesday, October 21st, 2015.

Learn what specific information will help you handle business applications correctly.

Related Topics: Compliance, Lending

Ten Simple Rules for Tellers to Save You Thousands

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, October 20th, 2015.

Learn 10 simple rules for tellers that can save you thousands of dollars!

Related Topics: Sales, Risk Management/Legal, Management/Employee Development

7 Habits of Highly Effective Banking Sales Teams

Presented by Photo of Jack Kasel Jack Kasel
This event was recorded on Monday, October 19th, 2015.

This powerful webinar will teach specific and proven best practices that your team can implement immediately.

Related Topics: Sales

IRAs: The Basics

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Friday, October 16th, 2015.

If you want to "jump start" your IRA knowledge base, this two-hour webinar is a good place to begin.

Related Topics: IRAs

IRA Series - 4 Part Webinar

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Friday, October 16th, 2015.

Everything you need to know about IRAs in a four part webinar series.

Related Topics: IRAs

Opening Minor Accounts: Legal Ownership, Debit Cards and Access

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, October 14th, 2015.

Learn how to answer your adult accountholders' questions on how to set up accounts for grandchildren, for college, and other reasons to set up minor accounts.

Related Topics: Sales, Risk Management/Legal

BSA for the Frontline

Presented by Photo of Christy Crawford Christy Crawford
This event was recorded on Wednesday, October 7th, 2015.

We'll cover the training requirements on currency reporting, suspicious activity, new customer ID procedures, and record retrieval on wires and monetary instruments.

Related Topics: Compliance, Management/Employee Development

Bitcoin for Bankers

Presented by Photo of David Ringstrom David Ringstrom
This event was recorded on Wednesday, October 7th, 2015.

Learn about Bitcoin and other virtual currencies - including jargon, risks & rewards, and related potential innovations.

Related Topics: Risk Management/Legal

Writing an Effective Credit Memorandum

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Tuesday, October 6th, 2015.

Learn skills required to write an effective credit memorandum.

Related Topics: Lending

UCC: What You Need to Know About the Amendments

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Tuesday, October 6th, 2015.

Gain understanding of how to document, close and record secured transactions covered by Revised Article 9 of the UCC.

Related Topics: Sales, Risk Management/Legal, Lending

Do's and Don'ts for Working with Caregivers and Fiduciaries

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Friday, October 2nd, 2015.

We'll review the general "Do's and Don'ts" for working with powers of attorney, guardianships, trustees, and designated payees for government benefits.

Related Topics: Compliance, Sales

The Directors Education Series: BSA Basics: Suspicious Activity Reports

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, October 1st, 2015.

The Suspicious Activity Reporting program is designed to help Board members see how a red flag can become a SAR. Your Board will understand the confidential nature of the SAR and how your team work... More →

Related Topics: Risk Management/Legal, Executive/Director

Common Mistakes with LLCs

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, September 29th, 2015.

Learn how to open, document, change signers, and handle the paperwork on these interesting accounts.

Related Topics: Sales, Lending

Call Report for Banks - Recent Changes, Highlights, and Pitfalls

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Tuesday, September 29th, 2015.

The Call Report - Recent Changes and Highlights seminar is designed for experienced preparers and reviewers.

Related Topics: Risk Management/Legal

Marketing and Advertising Compliance - The First UDAAP Hotspot

Presented by Photo of Carl Pry Carl Pry
This event was recorded on Thursday, September 24th, 2015.

As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.

Related Topics: Compliance

E-Sign Compliance and the Account Life Cycle

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Wednesday, September 23rd, 2015.

What steps should you follow to be in compliance with E-Sign?

Related Topics: Compliance, Risk Management/Legal, Lending

Get Global: Understanding Global Cash Flow Analysis

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Tuesday, September 22nd, 2015.

Learn to calculate cash flow using the Uniform Cash Flow Analysis (UCA) method, as well as receive guidance in calculating Global Cash Flow Analysis.

Related Topics: Lending

Health Savings Accounts

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Friday, September 18th, 2015.

This two-hour webinar provides the information you need to make sure you set up these accounts correctly and perform proper maintenance and reporting.

Related Topics: Risk Management/Legal

Living Trust Documents

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Thursday, September 17th, 2015.

This two-hour presentation is designed to provide financial institution personnel with the best practices that can be used in dealing with these complex legal documents.

Related Topics: Risk Management/Legal

Do's and Don'ts of Checks: How to Avoid Loss

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, September 15th, 2015.

Learn the safe way to handle checks, and help protect your financial institution and you from loss on these negotiable instruments.

Related Topics: Risk Management/Legal, Management/Employee Development

For Salespeople: Avoid the Big Mistakes and Get Commitment

Presented by Photo of Jack Kasel Jack Kasel
This event was recorded on Monday, September 14th, 2015.

This webinar will help you fix this problem once and for all.

Related Topics: Sales, Management/Employee Development

BSA Series: Completing CTR & SAR Reports Line by Line

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Friday, September 11th, 2015.

The two sections of this webinar provide a line-by-line look at the forms and your requirements to file. Time lines, identification, RSSDs, and exemptions will all be covered.

Related Topics: Compliance, Risk Management/Legal

Opening Deposit Accounts Online: CIP, CDD, W-9, Signature Cards and More Regulatory Issues

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, September 10th, 2015.

How to comply with all the new account opening procedures using the online mechanism, and meet examiner expectations and scrutiny.

Related Topics: Compliance, Risk Management/Legal

How Loans Get Repaid: Cashflow, Collateral, and Personal Guarantees

Presented by Photo of Vin DiCara Vin DiCara
This event was recorded on Wednesday, September 9th, 2015.

This program will explore three means of getting repaid, and identify challenges lenders face in each scenario.

Related Topics: Lending

Sixty (60) Critical Steps for Handling Delinquent Boxes

Presented by Photo of David P. McGuinn David P. McGuinn
This event was recorded on Wednesday, September 9th, 2015.

Get answers and establish internal procedures to comply with proper safe deposit requirements.

Related Topics: Compliance, Risk Management/Legal

Call Reports: RC-C Loan Coding and Related RC-R Reporting

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Thursday, September 3rd, 2015.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Compliance, Risk Management/Legal

The Directors Education Series: ALLL - What to Look for in the ALLL Analysis

Presented by Photo of Dave Adams Dave Adams
This event was recorded on Tuesday, September 1st, 2015.

This presentation discusses the regulatory background behind the allowance process, an overview of existing allowance methodologies, what we see in the marketplace, what the future holds relative t... More →

Related Topics: Compliance, Risk Management/Legal, Executive/Director

The Directors Education Series: Credit Risk Management - Understanding the Risk in Loan Portfolios

Presented by Photo of Giulio Camerini Giulio Camerini
This event was recorded on Monday, August 3rd, 2015.

Within this presentation we will discuss managing credit risk, discuss some of the constant risks present for a lending institutions portfolios, and finally discuss the current environment and what... More →

Related Topics: Lending, Risk Management/Legal, Executive/Director

BSA Series: Money Laundering the New Way - Virtual Currency, Prepaids, Marijuana

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Friday, July 24th, 2015.

This program focuses on the new types of financial crimes and how to detect them.

Related Topics: Risk Management/Legal

Audit Report Writing

Presented by Photo of Philip  Vassallo Philip Vassallo
This event was recorded on Wednesday, July 22nd, 2015.

You will leave this webinar with excellent resources that you can continually turn to during intense, complex audit engagements.

Related Topics: Compliance, Risk Management/Legal

Outsourced Third Party Risk Management - Vendor Management

Presented by Photo of Susan Orr Susan Orr
This event was recorded on Wednesday, July 15th, 2015.

What you need to know for an effective outsourced third party risk management program (Vendor Management).

Related Topics: Risk Management/Legal

Using Business Tax Returns to Analyze Lending Requests

Presented by Photo of Vin DiCara Vin DiCara
This event was recorded on Wednesday, July 8th, 2015.

This webinar will educate course attendees in the ways in which business tax returns are both similar to and differ from conventional financial statements.

Related Topics: Sales, Risk Management/Legal, Lending

Call Center Representative Training

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Tuesday, July 7th, 2015.

This webinar is designed to focus on the customer service aspects of Call Centers.

Related Topics: Sales

Regulation CC - Checks and Holds

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, July 7th, 2015.

Review the upcoming proposed changes for Regulation CC and how they will affect both the front and back of the financial institution.

Related Topics: Compliance

The Directors Education Series: BSA Series: The Four Pillars of a BSA/AML Program

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, July 1st, 2015.

This program will cover the four pillars of BSA.

Related Topics: Compliance, Risk Management/Legal, Human Resources, Executive/Director

Cyber Security and FFIEC Expectations

Presented by Photo of Susan Orr Susan Orr
This event was recorded on Tuesday, June 23rd, 2015.

How to effectively enhance your Information Security Program to address Cyber Security Preparedness.

Related Topics: Risk Management/Legal

Advanced Business Account Issues: Multi-tiered Businesses, Agents, Escrows and More

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, June 3rd, 2015.

We will develop a system of thought and procedure to assist you in tackling complicated companies and keep you in compliance with your back of the house operations.

Related Topics: Risk Management/Legal

The Directors Education Series: Digital Signatures

Presented by Photo of Neal Doshi Neal Doshi
This event was recorded on Monday, June 1st, 2015.

This program will give a basic overview of a Digital Signature solution and introduce how the process works.

Related Topics: Risk Management/Legal, Executive/Director

RC-C Loan Codes for the Call Report

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Thursday, May 14th, 2015.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Risk Management/Legal, Lending

BSA Series: Part II - Growing Your CDD Questionnaire for Business Accounts

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Friday, May 8th, 2015.

You will learn how to build a fluid script that makes sense for your business customer and how to find the level of risk your institution can tolerate.

Related Topics: Compliance, Risk Management/Legal

The Directors Education Series: Email Encryption Simplified

Presented by Photo of Joel Abramson Joel Abramson
This event was recorded on Friday, May 1st, 2015.

We live in a digital world where every financial institution is vulnerable and a target for cyber criminals because of our reliance on technology. Do you have a strategy in place to mitigate t... More →

Related Topics: Risk Management/Legal, Executive/Director

Home Equity Lines of Credit

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Tuesday, April 28th, 2015.

This class will give a great overview of all the aspects of a HELOC.

Related Topics: Lending

The Directors Education Series: Cyber Security & Data Breaches

Presented by Photo of Joel Abramson Joel Abramson
This event was recorded on Wednesday, April 1st, 2015.

We live in a digital world where every financial institution is vulnerable and a target for cyber criminals because of our reliance on technology. Do you have a strategy in place to mitigate t... More →

Related Topics: Risk Management/Legal, Executive/Director

Is Your Environmental Risk Management Program Working for You?

Presented by Photo of Joseph Berlin Joseph Berlin
This event was recorded on Tuesday, March 24th, 2015.

Learn how to ensure your ERM is helping you identify the right ERM tools to manage and mitigate risk.

Related Topics: Risk Management/Legal

Five Habits of Highly Effective Supervisors

Presented by Photo of Janice Branch Janice Branch
This event was recorded on Tuesday, March 24th, 2015.

Spend some time learning not only what it takes, but take away tips to arm you with the habits that will make you effective.

Related Topics: Human Resources

Fair Lending and the CFPB in Underwriting, Servicing & Collections

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Wednesday, March 18th, 2015.

Do you know what changes the CFPB has brought to Fair Lending?

Related Topics: Compliance, Lending

Notary Public

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Thursday, March 12th, 2015.

This two hour webinar is designed to provide notaries with the best practices for dealing with issues that are unique to the financial industry.

Related Topics: Risk Management/Legal

Completing The SAR: Line By Line

Presented by Photo of Peter Orosz Peter Orosz
This event was recorded on Wednesday, March 4th, 2015.

Electronic filing of suspicious activity first came into being in March of 2012, and is here to stay.

Related Topics: Risk Management/Legal, Management/Employee Development

Fair Lending and Reg B for the Frontline

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Tuesday, February 24th, 2015.

Satisfy the annual fair lending training requirement that has become a regulatory expectation.

Related Topics: Compliance, Lending

Call Report for Banks: Basel III & Other Recent Changes

Presented by Photo of Ann Thomas Ann Thomas
This event was recorded on Tuesday, February 3rd, 2015.

The Call Report-Recent Changes and Highlights seminar is designed for experienced preparers and reviewers.

Related Topics: Risk Management/Legal

Handling Loan Applications - Required Training for Loan Originators

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Wednesday, January 21st, 2015.

Join this fast-paced webinar to understand the application process with step by step instructions and actual examples. 

Related Topics: Compliance, Lending

The Directors Education Series: Fair Lending Part Two

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Monday, December 1st, 2014.

This two-part series will address key issues since Fair Lending violations can impede growth plans, impact profitability, and potentially damage the bank's reputation.

Related Topics: Executive/Director

Mortgage Foreclosure and Loan Collection

Presented by Photo of Douglas Waldorf Douglas Waldorf
This event was recorded on Thursday, November 6th, 2014.

This webinar will assist banking professionals in understanding the civil litigation process as it relates to mortgage foreclosures.

Related Topics: Lending

Flood Insurance - Fact or Fiction? What do you need to know?

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Wednesday, November 5th, 2014.

Attend this session to help train your staff to understand the rules of coverage, the root causes for common violations, and much more.

Related Topics: Compliance, Lending

The 8 Keys to Teller Excellence

Presented by Photo of Janice Branch Janice Branch
This event was recorded on Tuesday, October 28th, 2014.

This webinar is designed to develop alert, capable tellers who can minimize losses, follow explicit instructions and provide quality customer service.

Related Topics: Management/Employee Development

Commercial Construction Lending

Presented by Photo of Dana Sumner Dana Sumner
This event was recorded on Tuesday, September 23rd, 2014.

The goal of the program is to provide an overview to the risks, nuances and underwriting needed in the Construction lending arena.

Related Topics: Lending

Power of Attorney & Living Trust Documents

Presented by Photo of Terri D. Thomas Terri D. Thomas
This event was recorded on Thursday, September 11th, 2014.

This two hour presentation is designed to provide financial institution personnel with the best practices that can be used in dealing with these complex legal documents.

Related Topics: Risk Management/Legal

Customer Complaints & the CFPB

Presented by Photo of Greg Souther Greg Souther
This event was recorded on Wednesday, September 10th, 2014.

This webinar will help you create a process to improve customer service and to reduce future risk.

Related Topics: Sales

Bank Secrecy Act (BSA) Training for the Board of Directors

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Thursday, August 21st, 2014.

This webinar the topics that should be covered in BSA training sessions for the Board of Directors.

Related Topics: Compliance, Risk Management/Legal

Introduction to Commercial Loan Documentation

Presented by Photo of Dana Sumner Dana Sumner
This event was recorded on Tuesday, August 12th, 2014.

This program provides a broad overview to the documentation process.

Related Topics: Lending

New Non-Resident Alien Rules: BSA, W-8BEN and Interest Reporting

Presented by Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, August 7th, 2014.

You will learn when to distinguish between resident aliens and nonresident aliens.

Related Topics: Compliance, Risk Management/Legal

The Directors Education Series: Repaying Loans

Presented by Photo of Vin DiCara Vin DiCara
This event was recorded on Friday, August 1st, 2014.

This program will explore these three means of getting repaid and identify the challenges that lenders face in each scenario.

Related Topics: Lending, Risk Management/Legal, Executive/Director

Vendor Management Best Practices-How to Address the New Challenges & Increased Regulatory Scrutiny

Presented by Photo of Tom  Hinkel Tom Hinkel
This event was recorded on Thursday, June 26th, 2014.

How do the new expectations differ from current practices, and what steps do financial institutions need to take now?

Related Topics: Risk Management/Legal

Customer Service Under the CFPB

Presented by Photo of Greg Souther Greg Souther
This event was recorded on Wednesday, May 14th, 2014.

We will explore what is good customer service in the age of the CFPB.

Related Topics: Sales

Introduction to Residential Mortgage Underwriting

Presented by Photo of J.T. Turner J.T. Turner
This event was recorded on Tuesday, May 13th, 2014.

In the current business climate, sound underwriting practices are critical, and this class is an excellent overview to the underwriting step.

Related Topics: Risk Management/Legal, Lending

Opening New Accounts II - Business Accounts

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Wednesday, April 23rd, 2014.

In this two hour Webinar, we will investigate the types of business entities available in most states and who that "authority" person is to open the account and sign the resolutions.

Related Topics: Risk Management/Legal

Safe Deposit Box Employee Compliance Certification Program

Presented by Photo of David P. McGuinn David P. McGuinn
This event was recorded on Thursday, March 6th, 2014.

This 4-part webinar is designed to provide your staff with overall knowledge of how to establish correct day-to-day operating procedures and comply with safe deposit box regulations.

Related Topics: Risk Management/Legal, Safe Deposit

UDAAP: What Your Frontline Needs to Know & Do

Presented by Photo of Crawford Shelton Crawford Shelton
This event was recorded on Wednesday, January 22nd, 2014.

This webinar speaks the language of the frontline and teaches them the what, when, how and why tied to being in compliance with this area of focus tied to UDAAP legislation.

Related Topics: Sales, Lending, Management/Employee Development

Robbery Training and Other Teller Security Issues

Presented by Photo of Christy Crawford Christy Crawford
This event was recorded on Tuesday, November 5th, 2013.

Learn robbery prevention methods and what to do before, during and after a robbery.

Related Topics: Risk Management/Legal, Management/Employee Development

Reporting Your Credit Data, E-OSCAR, METRO2 & FACTA & CFPB Compliance

Presented by Photo of Greg Souther Greg Souther
This event was recorded on Wednesday, October 9th, 2013.

We will review Federal requirements of the NEW E-OSCAR, and using  METRO-2 format when reporting.

Related Topics: Sales, Lending, Risk Management/Legal

UDAAP and Vendor Management - How to Protect Your Reputation and Bottom Line

Presented by Photo of Susan Costonis Susan Costonis
This event was recorded on Tuesday, September 10th, 2013.

What steps should your financial institution take to avoid some of the recent enforcement actions and violations cited for UDAAP, BSA, Reg E and various compliance regulations.

Related Topics: Risk Management/Legal

Safe Deposit Boxes - The Do's and Don'ts

Presented by Photo of David P. McGuinn David P. McGuinn
This event was recorded on Thursday, July 18th, 2013.

Establish Correct Day to Day Procedures & Reduce Your Liability - 2013 Update

Related Topics: Risk Management/Legal, Risk Management/Legal

The Top 20 Things that Irritate Your Regulator Relative to Your BSA / AML Program

Presented by Photo of Sal Fragapane Sal Fragapane
This event was recorded on Thursday, March 28th, 2013.

Ever wonder what are the sore spots and sensitive items that irritate your regulator relative to BSA / AML compliance?

Related Topics: Risk Management/Legal

Healthcare Payments and the ACH and Other Important 2013 Rule Changes to Know

Presented by Photo of Laurie  Appelbaum Laurie Appelbaum
This event was recorded on Monday, March 4th, 2013.

Each year there are changes to the ACH Rules and you must be incorporate these changes into your daily operations in order to help ensure compliance.

Related Topics: Risk Management/Legal

Consumer and Business Account Ownership

Presented by Photo of Patrice Konarik Patrice Konarik
This event was recorded on Tuesday, October 2nd, 2012.

In this detailed two-hour webinar you will learn the difference between the account ownership choices.

Related Topics: Risk Management/Legal

Managing a Multi-Generational Workforce

Presented by Photo of Jim DeMaio Jim DeMaio
This event was recorded on Friday, August 24th, 2012.

This webinar will provide information that assists managers in coaching and communicating with each of the generations in order to maximize productivity.

Related Topics: Human Resources

Lending to Non-Profit Organizations

Presented by Photo of Jeffery Johnson Jeffery Johnson
This event was recorded on Thursday, February 2nd, 2012.

This course is designed to introduce participants to the various types of NPOs and present appropriate methods of analyzing and lending to these types of entities.

Related Topics: Lending

Frontline Fundamentals

Presented by Photo of Janice Branch Janice Branch
This event was recorded on Wednesday, January 11th, 2012.

This webinar will heighten awareness, teach techniques and provide information concerning selling, service delivery and compliance follow-through.

Related Topics: Management/Employee Development

Notary Public: Specific to New York State

Presented by Photo of Richard Symansky Richard Symansky
This event was recorded on Wednesday, June 1st, 2011.

In clear simple laymen’s language the authority, duties and responsibilities associated with the title of Notary Public in New York will be explained.

Related Topics: Compliance, Risk Management/Legal

Frontline Fundamentals

Presented by Photo of Honey Shelton Honey Shelton
This event was recorded on Tuesday, May 20th, 2008.

This webinar will heighten awareness, teach techniques and provide information concerning selling, service delivery and compliance follow-through.

Related Topics: Sales, Risk Management/Legal, Sales, Compliance

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Total Training Solutions
Waunakee, Wisconsin 53597
phone: 800.831.0678
fax: 800.831.3776
email: info@ttstrain.com

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