All Recorded Events for BankWebinars

Driving Results with Your Bank's Data

Presented by David Carlson
This event was recorded on Thursday, August 22nd, 2019.

During this session, we will explore specific and actionable strategies to use internal data to grow core customers, increase core deposits, and deepen customer relationships.

Related Topics: Executive

SSAE18, SOC 1, SOC 2 - What Do I Need?

Presented by Jon Waldman
This event was recorded on Wednesday, August 21st, 2019.

We will explore the different types of SOC reports provided by vendors and highlight the best items that should be requested from vendors.

Related Topics: Risk Management/Legal

The ACH Audit & Risk Assessment: What You Need to Know

Presented by Kate Cole
This event was recorded on Wednesday, August 21st, 2019.

Join us to learn the difference between an ACH assessment and an audit, what you're looking for when completing both and how to avoid common mistakes and violations.

Related Topics: Auditing, Risk Management/Legal

Endorsements - Consumers, Businesses and Fiduciaries

Presented by Deborah Crawford
This event was recorded on Tuesday, August 20th, 2019.

This program will look at who has the right to endorse the back of the check and where is proper endorsement placement.

Related Topics: Compliance, Lending

Strategic Directions for Banking Commercial, Small Business and Consumer Customers

Presented by Timothy Reimink & Bob Reggiannini
This event was recorded on Tuesday, August 20th, 2019.

During this presentation, Crowe experts will review the forces affecting banks and alternative strategic approaches for responding to these forces.

Related Topics: Executive, Lending

Marketing & Advertising Compliance

Presented by Carl Pry
This event was recorded on Monday, August 19th, 2019.

As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.

Related Topics: Compliance, Risk Management/Legal

How to Analyze the Purchase of an Existing Business

Presented by Vin DiCara
This event was recorded on Monday, August 19th, 2019.

Lenders will gain a greater understanding and comfort level with the methodologies to use for analyzing these types of borrowing requests.

Related Topics: Lending

Headache Remedies for Supervisors

Presented by Honey Shelton
This event was recorded on Friday, August 16th, 2019.

Learn how to encourage Personal Accountability with your staff by addressing chronic behaviors that work against the culture and work environment you want to have in place.

Related Topics: Human Resources, Management/Employee Development

Vendor Management - How Model Risk Fits In

Presented by Marci Malzahn
This event was recorded on Thursday, August 15th, 2019.

You will walk away with a clearer understanding of where Vendor Management and Model Risk Management fit it within your ERM program.

Related Topics: Risk Management/Legal, Executive

Compliance Management

Presented by David Dickinson
This event was recorded on Thursday, August 15th, 2019.

Join us for a two-hour webinar on Compliance Management. All banks should have an effective Compliance Management System.

Related Topics: Compliance, Risk Management/Legal

Providing Accurate and Timely Adverse Action Notices

Presented by Jack Holzknecht
This event was recorded on Wednesday, August 14th, 2019.

This webinar covers the proper and timely handling of denial notices in accordance with ECOA/Regulation B and FCRA.

Related Topics: Compliance, Lending

Do’s and Don’ts on Power of Attorney Documents

Presented by Deborah Crawford
This event was recorded on Tuesday, August 13th, 2019.

This program will look at power of attorney “dos and don’ts” and how to prevent your institution from making costly mistakes in handling these high-risk documents.

Related Topics: Compliance, Deposit Accounts

Call Report - Lending Schedules for Banks

Presented by Ann Thomas
This event was recorded on Tuesday, August 13th, 2019.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Reporting

Strategic Loan Pricing

Presented by Richard Hamm
This event was recorded on Monday, August 12th, 2019.

With intense competition to capture loans, now more than ever it is important to have a strategic approach to loan pricing.

Related Topics: Lending

ACH Exception Processing

Presented by Kate Cole
This event was recorded on Friday, August 9th, 2019.

There is an exception to many rules, including ACH.

Related Topics: Compliance, Risk Management/Legal

Deposit Compliance Issues

Presented by Deborah Crawford
This event was recorded on Thursday, August 8th, 2019.

During this program we will cover some of the major issues that affect the compliance of your financial institution from these regulations.

Related Topics: Compliance, Deposit Accounts

TILA/RESPA Mortgage Servicing Rules

Presented by Michael Christians
This event was recorded on Thursday, August 8th, 2019.

This webinar discusses your bank’s servicing responsibilities under both Regulation Z and Regulation X.

Related Topics: Lending, Risk Management/Legal

Do's and Don’ts on Formal and Informal Trust Accounts

Presented by Deborah Crawford
This event was recorded on Wednesday, August 7th, 2019.

This webinar will cover standard trust-opening procedures and many “do's and don’ts” that arise as trusts and account holder situations change.

Related Topics: Compliance, BSA

Creating Effective Anti-Harassment Policies and Process

Presented by Bob Gregg
This event was recorded on Wednesday, August 7th, 2019.

This presentation covers the necessary ingredients of an effective harassment policy.

Related Topics: Human Resources, Risk Management/Legal

Excel Explained: Budget Spreadsheets

Presented by David Ringstrom
This event was recorded on Tuesday, August 6th, 2019.

Participants will learn how to create resilient and dynamic budget spreadsheets in this valuable webinar.

Related Topics: Computer Skills

Director Compensation and Compensation Committee Best Practices

Presented by Mike Blanchard & Matt Brei
This event was recorded on Tuesday, August 6th, 2019.

In this webinar, we will discuss director compensation trends including a general breakdown of the various components included in the total director compensation package.

Related Topics: Human Resources

Assessing Your Bank’s Call Center to Take it to the Next Level

Presented by Brian Walker
This event was recorded on Monday, August 5th, 2019.

This webinar will provide tools to baseline and evaluate the effectiveness of your call center.

Related Topics: Human Resources, Management/Employee Development

Unclaimed Property Compliance for Financial Institutions

Presented by Maggie Young, Michael Unger, and Zach Robbins
This event was recorded on Friday, August 2nd, 2019.

This webinar will focus on the complex state unclaimed property reporting requirements and the unique challenges facing financial institutions.

Related Topics: Compliance, Risk Management/Legal

Excel Explained: Intermediate Pivot Tables

Presented by David Ringstrom
This event was recorded on Thursday, August 1st, 2019.

After participating in David’s presentation, you’ll be equipped to create self-updating titles for charts and pivot charts, expand and collapse pivot table elements, drill down into numbers with a ... More →

Related Topics: Computer Skills

Accounts Receivable and Inventory Financing

Presented by Jeffery Johnson
This event was recorded on Thursday, August 1st, 2019.

This course will cover Accounts Receivable and Inventory Financing risks, and present how a bank can prudently manage these risks.

Related Topics: Lending

The Directors Education Series: UDAAP

Presented by Deborah Crawford
This event was recorded on Thursday, August 1st, 2019.

During this program we will review the history of UDAAP, examples of the violation of things that are fair, the four P's of deception and the newer terminology of "abusive".

Related Topics: Executive

SAR Decision Making

Presented by Deborah Crawford
This event was recorded on Wednesday, July 31st, 2019.

This program includes a review of the SAR and its data fields.

Related Topics: Compliance, BSA

Untangling the Web of Fee Disclosures

Presented by Jack Holzknecht
This event was recorded on Wednesday, July 31st, 2019.

This webinar will help you untangle the intricacies of numerous fee disclosure requirements.

Related Topics: Compliance, Lending

Writing High-Impact Executive Summaries

Presented by Philip Vassallo
This event was recorded on Tuesday, July 30th, 2019.

Learn how to create and critique memorable, results-driven executive summaries.

Related Topics: Sales, Human Resources

Business Development for All Responsible Parties

Presented by Honey Shelton
This event was recorded on Tuesday, July 30th, 2019.

This online seminar teaches those charged with business development responsibilities the primary skills, thought processes and behaviors necessary to expand relationships.

Related Topics: Human Resources, Management/Employee Development

CRE Appraisals: Regulations and the Review Process

Presented by Richard Hamm
This event was recorded on Monday, July 29th, 2019.

This session will cover the key issues from the December 2010 Interagency Appraisal and Evaluation Guidelines, the October 2018 Frequently Asked Questions on the Appraisal Regulations and the Inter... More →

Related Topics: Lending

Analyzing the Balance Sheet and Income Statement

Presented by Tom Carlin
This event was recorded on Friday, July 26th, 2019.

The principal goal of this course is to enable you to analyze the balance sheet and income statement.

Related Topics: Risk Management/Legal, Lending

Online Deposit Account Opening

Presented by Deborah Crawford
This event was recorded on Thursday, July 25th, 2019.

How to comply with all the new account opening procedures using the online mechanism, and meet examiner expectations and scrutiny.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

Fair Lending

Presented by Jerod Moyer
This event was recorded on Thursday, July 25th, 2019.

Join us for a two-hour webinar dissecting the compliance requirements related to Fair Lending.

Related Topics: Compliance, Lending, Risk Management/Legal

How to Plan and Manage a Smooth Integration

Presented by Mark Shaw and Maddie Stupinski
This event was recorded on Wednesday, July 24th, 2019.

During this presentation, we will describe techniques and approaches for managing an effective integration.

Related Topics: Risk Management/Legal, Executive

10 Overdraft Privilege Hotspots Including Regulations, Lawsuits & Guidance

Presented by Deborah Crawford
This event was recorded on Tuesday, July 23rd, 2019.

We will take a look at litigation, federal laws, state law issues and other ODP “hotspots” in this regulatory environment.

Related Topics: Compliance

CRA Nuts & Bolts - Five Steps to Pass the Exam

Presented by Susan Costonis
This event was recorded on Tuesday, July 23rd, 2019.

We will review the steps required to establish your case and demonstrate why your CRA program qualifies for a "Satisfactory" or possibly "Outstanding" rating.

Related Topics: Compliance

UCC Rules: How to Comply to Attach and Perfect Secured Transactions

Presented by Jeffery Johnson
This event was recorded on Monday, July 22nd, 2019.

Learn how to document, close and record secured transactions covered by the Uniform Commercial Code.

Related Topics: Compliance, Lending

Closing Accounts

Presented by Deborah Crawford
This event was recorded on Friday, July 19th, 2019.

This program will focus on the personal account issues of closing accounts and taking off signers in this complex world.

Related Topics: Risk Management/Legal, Deposit Accounts

Limited Liability Companies: Do's and Don'ts

Presented by Deborah Crawford
This event was recorded on Thursday, July 18th, 2019.

Learn how to open, document, change signers, and handle the paperwork on these interesting accounts.

Related Topics: Deposit Accounts

State of HMDA in 2019

Presented by Carl Pry
This event was recorded on Thursday, July 18th, 2019.

We’ll discuss the current state of HMDA and get your questions answered.

Related Topics: Compliance, Lending

Introduction to Commercial Lending

Presented by David Osburn
This event was recorded on Wednesday, July 17th, 2019.

This webinar covers the basics of Commercial Lending and is a must for all new commercial lenders and/or those individuals who want to explore this vital discipline!

Related Topics: Lending

New BSA Officer Training

Presented by Deborah Crawford
This event was recorded on Tuesday, July 16th, 2019.

We will help you set up a framework to begin your new job and organize the sections of the BSA exam manual and law so you will know how to begin.

Related Topics: BSA

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.

Presented by Terri D. Thomas
This event was recorded on Tuesday, July 16th, 2019.

Learn how to deal effectively with these documents and the parties who serve them upon you.

Related Topics: Risk Management/Legal

ATM Jackpotting and Unlimited Operations

Presented by Jon Waldman
This event was recorded on Monday, July 15th, 2019.

This session is intended to ensure that ATM security has moved up on your radar and been properly integrated into your risk assessment program.

Related Topics: Risk Management/Legal

UDAAP: An Acronym You NEED To Know!

Presented by Michael Christians
This event was recorded on Friday, July 12th, 2019.

We’ll take a look at guidance issued by the CFPB that discusses UDAAP risk related to credit card promotional offers and debt collection practices.

Related Topics: Risk Management/Legal, Lending

Flood Insurance: Compliance Issues

Presented by Carl Pry
This event was recorded on Thursday, July 11th, 2019.

We'll concentrate on some of the more vexing current issues in flood compliance by talking through sample scenarios and explaining best practices in keeping your portfolio covered.

Related Topics: Compliance, Lending

Lending to Local Government Units

Presented by Jeffery Johnson
This event was recorded on Thursday, July 11th, 2019.

Learn the major credit factors to examine to predict the repayment capability of a municipality or other governmental unit.

Related Topics: Compliance, Lending

Best-Ever Compliance Checklists for Consumer Loans

Presented by Anne Lolley
This event was recorded on Wednesday, July 10th, 2019.

Colorful easy-to-use checklists lead lenders and processors through the various compliance requirements.

Related Topics: Compliance, Lending

Executive Total Compensation – Strategies to Motivate and Incent

Presented by Mike Blanchard & Matt Brei
This event was recorded on Wednesday, July 10th, 2019.

This will focus on the primary elements of the executive total compensation package and how these elements can be utilized to motivate and incentivize members of the senior leadership team to effec... More →

Related Topics: Human Resources

CRE Appraisals: Appraisal Components, Approaches to Value and Cap Rates

Presented by Richard Hamm
This event was recorded on Tuesday, July 9th, 2019.

Fundamental principles and features and CRE appraisals are covered.

Related Topics: Lending

Dealing with Dysfunctional Teams

Presented by Janice Branch
This event was recorded on Tuesday, July 9th, 2019.

Join one of the industry’s top trainers and learn how to excel at building teams that take your company where it wants to go.

Related Topics: Human Resources, Management/Employee Development

6 Steps of an IT Audit Program

Presented by Chad Knutson
This event was recorded on Monday, July 8th, 2019.

This session will examine in more detail how the IT Audit Program integrates with the Information Security Program.

Related Topics: Risk Management/Legal

The Directors Education Series: Cybersecurity in Mergers and Acquisitions

Presented by Chad Knutson
This event was recorded on Tuesday, July 2nd, 2019.

This session will review the cybersecurity risks that financial institutions face when merging or acquiring another organization.

Related Topics: Executive

Troubled Debt Restructuring

Presented by Jeffery Johnson
This event was recorded on Monday, July 1st, 2019.

Attending this webinar will enable you to recognize a true TDR so that regulator reporting is accurate and to know how to manage them from an lending and accounting perspective.

Related Topics: Lending, Management/Employee Development

Role of the Information Security Officer

Presented by Susan Orr
This event was recorded on Friday, June 28th, 2019.

When it comes to information and cyber security the responsibility falls at several levels including the Board of Directors and Senior Management.

Related Topics: Risk Management/Legal

Human Trafficking and Human Smuggling

Presented by Deborah Crawford
This event was recorded on Thursday, June 27th, 2019.

Learn what the differences in these two crimes are and how we can detect these criminals in the banking system.

Related Topics: Lending, Risk Management/Legal

Records Management and Retention

Presented by Carl Pry
This event was recorded on Thursday, June 27th, 2019.

Records management is the point of convergence of these resources, which is why effective and reliable records management must be part of your Compliance Program.

Related Topics: Compliance, Risk Management/Legal

Do’s and Don’ts on Checks

Presented by Deborah Crawford
This event was recorded on Wednesday, June 26th, 2019.

Learn the safe way to handle checks and be sure that you and your financial institution can be protected from loss on the negotiable instruments.

Related Topics: Compliance, Lending

Common Pitfalls of ARM Disclosures

Presented by Jack Holzknecht
This event was recorded on Wednesday, June 26th, 2019.

This two-hour program explains how to avoid problems when developing, maintaining and auditing ARM disclosures.

Related Topics: Compliance, Lending

Signature Card Danger Zones

Presented by Deborah Crawford
This event was recorded on Tuesday, June 25th, 2019.

This is a "must attend" webinar to learn about risks, liability and losses that can occur due to signature card contracts and, most importantly, how to avoid these issues!

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

15 Reasons Training Doesn’t Stick

Presented by Honey Shelton
This event was recorded on Tuesday, June 25th, 2019.

Join one of the country’s premier train the trainer instructors on how to get the most return on your training investment by staying in the right lane when you want to turnaround or prevent perform... More →

Related Topics: Human Resources, Management/Employee Development

Business, Industry and Management Risk Assessment

Presented by Tom Carlin
This event was recorded on Monday, June 24th, 2019.

This course is designed to help participants integrate the analysis of risks associated with the industry, business and management of the company into the overall credit underwriting process.

Related Topics: Risk Management/Legal, Management/Employee Development

Residential Construction Lending

Presented by Jeffery Johnson
This event was recorded on Friday, June 21st, 2019.

Many problems can occur during construction that can leave lenders highly exposed unless they are underwritten properly.

Related Topics: Lending

Three Key Risk Assessments in Your ERM Program: ERM, IT, and Internal Controls

Presented by Marci Malzahn
This event was recorded on Thursday, June 20th, 2019.

You will walk away with practical tools and examples you can implement in your organization immediately.

Related Topics: Risk Management/Legal, Executive

HMDA Advanced Lessons

Presented by David Dickinson
This event was recorded on Thursday, June 20th, 2019.

David will provide understanding into the data fields that are giving banks the most headaches and help navigate a path to a higher level of HMDA understanding.

Related Topics: Compliance, Lending

Environmental Risk Assessment in Commercial Real Estate Lending

Presented by Robin Russell
This event was recorded on Wednesday, June 19th, 2019.

This webinar will cover the environmental aspects of the OCC’s risk management guidelines for commercial real estate lending as well as their practical implications for your bank.

Related Topics: Risk Management/Legal

BSA: Professional Money Laundering Businesses

Presented by Deborah Crawford
This event was recorded on Wednesday, June 19th, 2019.

During this program, we will look at the professionals who help the criminal enterprise.

Related Topics: Compliance, Risk Management/Legal, BSA

Quarterly Compliance Briefing: Summer 2019

Presented by Carl Pry
This event was recorded on Tuesday, June 18th, 2019.

A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Improving Employee Performance in Everyday Work Situations & Reviews

Presented by Ross Blake
This event was recorded on Tuesday, June 18th, 2019.

Learn how to give employees feedback to gain their cooperation to improve performance.

Related Topics: Human Resources, Management/Employee Development

Evaluating Financial Projections

Presented by Vin DiCara
This event was recorded on Monday, June 17th, 2019.

Developing financial projections are an excellent exercise for a business to pursue since this requires a business owner to think about the future and to develop a plan for achieving its future goa... More →

Related Topics: Lending

Indirect Lending

Presented by Bruce Hull
This event was recorded on Thursday, June 13th, 2019.

Do you have controls in place to adequately monitor your indirect loan program?

Related Topics: Lending

Being Strategic with Base Compensation for Non-Executive Positions

Presented by Mike Blanchard & Matt Brei
This event was recorded on Thursday, June 13th, 2019.

Our focus in this session is helping HR professionals sort through some of the compensation related challenges they may encounter outside of the executive level.

Related Topics: Human Resources

Loan Structure, Documentation and Compliance

Presented by David Osburn
This event was recorded on Wednesday, June 12th, 2019.

Attend this proactive webinar and receive a thorough overview of commercial lending requirements from a “loan” structure, documentation, and compliance perspective.

Related Topics: Lending

What Banks are Doing to Streamline Commercial Lending

Presented by Timothy Reimink and Nicholas Moore
This event was recorded on Wednesday, June 12th, 2019.

This presentation will describe what Crowe sees banks doing to streamline commercial lending.

Related Topics: Lending

Upside Down Thinking on Efficiency - Do You Have Your Priorities Backwards?

Presented by David Carlson
This event was recorded on Tuesday, June 11th, 2019.

Once a financial institution can no longer materially improve its efficiency ratio by further reducing costs, what’s next?

Related Topics: Executive

Notary Public

Presented by Terri D. Thomas
This event was recorded on Tuesday, June 11th, 2019.

Notaries and others will learn best practices for dealing with issues unique to the financial industry.

Related Topics: Risk Management/Legal

CRE Lending: Property Types, Lease Structures and Other Non-Financial Risks

Presented by Richard Hamm
This event was recorded on Monday, June 10th, 2019.

Learn to assess the important qualitative or non-financial factors that influence CRE performance over time.

Related Topics: Lending

Preventing Violence in the Workplace

Presented by Bob Gregg
This event was recorded on Friday, June 7th, 2019.

Learn about legal and practical issues related to workplace violence, including the ADA Direct Threat standards. We'll also address policies and best practices.

Related Topics: Human Resources, Risk Management/Legal

Bank Call Report Preparation for Beginners - Part 5

Presented by Ann Thomas
This event was recorded on Thursday, June 6th, 2019.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Secrets to Being a Great Call Center Agent

Presented by Janice Branch
This event was recorded on Thursday, June 6th, 2019.

Call Centers create a competitive advantage for organizations that learn to create them well and train their agents to know what to say, what not to say, and how to sell while maximizing productivi... More →

Related Topics: Management/Employee Development

Excel Explained: Pivot Tables 101

Presented by David Ringstrom
This event was recorded on Wednesday, June 5th, 2019.

Excel expert David H. Ringstrom, CPA, focuses on the basics of using Excel pivot tables in this comprehensive presentation.

Related Topics: Computer Skills

ACH Origination for Lenders and Cash Management

Presented by Kate Cole
This event was recorded on Wednesday, June 5th, 2019.

In this session we will explain why you need to be compliant with the ACH Rules and the ramifications if you are not.

Related Topics: Risk Management/Legal

The Power of Storytelling

Presented by Philip Vassallo
This event was recorded on Tuesday, June 4th, 2019.

This webinar offers you practical insights into the time-honored tradition of storytelling.

Related Topics: Management/Employee Development

25 Baseline Controls Banks Struggle to Implement

Presented by Jon Waldman
This event was recorded on Tuesday, June 4th, 2019.

We have identified the top 25 most common baseline controls not implemented by financial institutions.

Related Topics: Risk Management/Legal

Key Ratios

Presented by Vin DiCara
This event was recorded on Monday, June 3rd, 2019.

This program will examine commonly used ratios to determine what they mean and what they tell us about a business.

Related Topics: Lending

The Directors Education Series: BSA Update

Presented by Deborah Crawford
This event was recorded on Monday, June 3rd, 2019.

During this webinar we will update your director's BSA information for 2019.

Related Topics: Executive

FDIC INTREx Work Program

Presented by Susan Orr
This event was recorded on Friday, May 31st, 2019.

First the Regulators rolled out the Cyber Assessment Tool (CAT), then one year later the FDIC released its new Information Technology Risk Examination Program - or InTREx for short.

Related Topics: Risk Management/Legal

CECL Methodology: The New Accounting Standard

Presented by Jeffery Johnson
This event was recorded on Thursday, May 30th, 2019.

This program is designed to review the elements and thought process in establishing and maintaining an adequate ALLL level under the new regulatory guidance referred to as CECL.

Related Topics: Lending, Risk Management/Legal

Bank Call Report Preparation for Beginners - Part 4

Presented by Ann Thomas
This event was recorded on Thursday, May 30th, 2019.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Audit Report Writing

Presented by Philip Vassallo
This event was recorded on Wednesday, May 29th, 2019.

You'll receive excellent resources that you can continually turn to during intense, complex audit engagements.

Related Topics: Auditing, Management/Employee Development

Living Trust Documents

Presented by Terri D. Thomas
This event was recorded on Wednesday, May 29th, 2019.

This two-hour presentation will provide financial institution personnel with best practices to use in dealing with these complex legal documents.

Related Topics: Risk Management/Legal

For Bank Managers: Hire Your Next Banking Sales Superstar

Presented by Alex Cole
This event was recorded on Tuesday, May 28th, 2019.

This webinar will provide you with a proven process for searching, interviewing, hiring and on-boarding bankers who will be successful salespeople.

Related Topics: Sales, Management/Employee Development

You're the New Supervisor! Fasten Your Seat Belt!

Presented by Honey Shelton
This event was recorded on Tuesday, May 28th, 2019.

This program will ramp up leadership skills and address critical supervisory issues necessary to become an extraordinary supervisor.

Related Topics: Human Resources, Management/Employee Development

CRE Lending: Cash Flow Analysis & Cap Rates

Presented by Richard Hamm
This event was recorded on Thursday, May 23rd, 2019.

This program covers the key variables and concepts for determining CRE cash flow and transaction-level stress-testing.

Related Topics: Lending

Bank Call Report Preparation for Beginners - Part 3

Presented by Ann Thomas
This event was recorded on Thursday, May 23rd, 2019.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

High Touch Coaching in a High-Tech World

Presented by Mark Trinkle
This event was recorded on Wednesday, May 22nd, 2019.

This workshop will provide a framework to help sales managers deliver high touch coaching to grow relationships and revenue in this high-tech world.

Related Topics: Sales, Management/Employee Development

Third Party and Fourth Party Management

Presented by Jon Waldman
This event was recorded on Wednesday, May 22nd, 2019.

We will explore best practices for Vendor Management, Third Party Risk Management, Fourth Party Management and Customer Risk Management.

Related Topics: Risk Management/Legal

Developing a Strong Enterprise-Wide Risk Assessment for Your ERM Program

Presented by Marci Malzahn
This event was recorded on Tuesday, May 21st, 2019.

This webinar will take you through a step-by-step process to develop Risk Assessments to address key areas of your institution.

Related Topics: Risk Management/Legal, Executive

BSA/AML for Lenders

Presented by Carl Pry
This event was recorded on Tuesday, May 21st, 2019.

This two-hour program will assist your bank in determining whether your BSA Compliance Program adequately includes controls, such as training, policies and procedures, monitoring, etc for loan prod... More →

Related Topics: Lending, BSA

Call Center Representative Training

Presented by J.T. Turner
This event was recorded on Monday, May 20th, 2019.

This webinar will focus on the customer service aspects of Call Centers.

Related Topics: Sales, Management/Employee Development

Call Reports: RC-C Loan Coding and Related RC-R Reporting

Presented by Ann Thomas
This event was recorded on Friday, May 17th, 2019.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Lending, Reporting

Elder Financial Exploitation

Presented by Deborah Crawford
This event was recorded on Thursday, May 16th, 2019.

During this program, we will look at the problem of elder abuse and see what our role can be in protecting our elderly.

Related Topics: Lending, Risk Management/Legal

Bank Call Report Preparation for Beginners - Part 2

Presented by Ann Thomas
This event was recorded on Thursday, May 16th, 2019.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Opening Accounts for Marijuana Related Businesses

Presented by Deborah Crawford
This event was recorded on Wednesday, May 15th, 2019.

Thirty-three states now have marijuana statutes of some sort. Are you going to bank this industry?

Related Topics: Compliance, Lending

Customer Service vs. Customer Experience

Presented by Janice Branch
This event was recorded on Tuesday, May 14th, 2019.

Financial institutions looking for ways to increase the relationship with the customer know that the success of the relationship is in the hands of the people who wait on and assist customers every... More →

Related Topics: Management/Employee Development

Handling Loan Applications – What can go wrong?

Presented by Susan Costonis
This event was recorded on Tuesday, May 14th, 2019.

Join this fast-paced webinar to understand the application process with step-by-step instructions and actual examples that explain the requirements of several confusing regulations in terms that ar... More →

Related Topics: Compliance, Lending

OFAC: Can We Comply?

Presented by Deborah Crawford
This event was recorded on Tuesday, May 14th, 2019.

In today’s shifting political landscape, the questions is can we comply?

Related Topics: Compliance

Advanced Commercial Loan Documentation

Presented by Robin Russell
This event was recorded on Monday, May 13th, 2019.

Everything a commercial loan officer should know about the core commercial loan documentation package.

Related Topics: Lending, Risk Management/Legal

Introduction to ACH: The Basics

Presented by Kate Cole
This event was recorded on Friday, May 10th, 2019.

The ACH Basics and Overview is designed as an introduction to ACH processing.

Related Topics: Risk Management/Legal

BSA: CIP and CDD

Presented by Deborah Crawford
This event was recorded on Thursday, May 9th, 2019.

This program will evaluate CDD and EDD regulation, exam guidance and provide thoughts on how to proceed with a program that is sales friendly to the account holder.

Related Topics: Risk Management/Legal, BSA

Bank Call Report Preparation for Beginners - Part 1

Presented by Ann Thomas
This event was recorded on Thursday, May 9th, 2019.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Bank Call Report Preparation for Beginners - Five Part Series

Presented by Ann Thomas
This event was recorded on Thursday, May 9th, 2019.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Lending 101

Presented by Anne Lolley
This event was recorded on Wednesday, May 8th, 2019.

In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.

Related Topics: Lending

Lessons Learned - Recent Lending Compliance Enforcement Actions

Presented by Jack Holzknecht
This event was recorded on Wednesday, May 8th, 2019.

This two-hour webinar is designed to make attendees aware of recent enforcement actions, the actions required in response to the action and the penalties or costs imposed with the hope that armed w... More →

Related Topics: Compliance, Lending

New Federal Overtime Regulations – What You Need to Know

Presented by Steven Greene
This event was recorded on Tuesday, May 7th, 2019.

This presentation specifically addresses how the proposed regulations impact the banking industry, what preparation steps would be advisable, updated enforcement guidance from the Wage & Hour Divis... More →

Related Topics: Compliance, Human Resources

Equipment Lease Financing

Presented by Robin Russell
This event was recorded on Tuesday, May 7th, 2019.

This webinar focuses on the many aspects of equipment lease financing, from structure and documentation to monitoring and administration.

Related Topics: Lending

Introduction to Consumer Lending

Presented by David Osburn
This event was recorded on Monday, May 6th, 2019.

The webinar will cover the basics of consumer lending including the consumer loan function, marketing consumer loans, and making consumer lending decisions.

Related Topics: Lending

Loan Participations: What You Should Know

Presented by Jeffery Johnson
This event was recorded on Friday, May 3rd, 2019.

Learn the basic requirements for successful loan participations or syndications.

Related Topics: Lending

20 Legal Account Ownerships, Titles, Sample Signature Cards and Legal Documentation

Presented by Deborah Crawford
This event was recorded on Thursday, May 2nd, 2019.

This program is an A-Z on account ownership and documentation.

Related Topics: Compliance, Risk Management/Legal, BSA

FFIEC Mobile Services Guidance Review

Presented by Jon Waldman
This event was recorded on Thursday, May 2nd, 2019.

We will discuss the expectations within the FFIEC Retail Payments Booklet.

Related Topics: Risk Management/Legal

Mortgage Origination Compliance: Part 2

Presented by Carl Pry
This event was recorded on Wednesday, May 1st, 2019.

In Part 2 of this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.

Related Topics: Compliance, Lending

Controlling the Risks of Power of Attorney Documents

Presented by Terri D. Thomas
This event was recorded on Wednesday, May 1st, 2019.

This two-hour presentation will provide financial institution personnel with best practices to use when dealing with these complex legal documents.

Related Topics: Risk Management/Legal

The Directors Education Series: Cybersecurity in Banking - 2019

Presented by Chad Knutson
This event was recorded on Wednesday, May 1st, 2019.

This program will review top cybersecurity threats facing financial institutions today and what to be aware of with each. As well as new legal precedents that are being set, increasing liability fo... More →

Related Topics: Executive

Coaching Tellers to Excellence

Presented by Janice Branch
This event was recorded on Tuesday, April 30th, 2019.

This program will help you see how you can put coaching techniques into your leadership skills and get positive and meaningful results.

Related Topics: Management/Employee Development

Red Flags for Money Laundering for the Front Line

Presented by Deborah Crawford
This event was recorded on Tuesday, April 30th, 2019.

This program will answer commonly asked frontline questions and it will go over the red flags for money laundering for deposits and loans.

Related Topics: Compliance, BSA

Five Ways to Jump-Start Your Core Deposit Growth in 2019

Presented by Brett Walburn
This event was recorded on Monday, April 29th, 2019.

In this highly-competitive, rising-rate environment, demand for core funding is high, and many community institutions are scrambling to keep pace.

Related Topics: Executive

Federal Compliance School OnDemand with Live Streaming

Presented by Carl Pry
This event was recorded on Monday, April 29th, 2019.

Attend this Federal Compliance School via Live Streaming Video!

Related Topics: Compliance

Understanding Commercial Loan Documents

Presented by Robin Russell
This event was recorded on Friday, April 26th, 2019.

The instructor will lead participants through all sections of the various required loan documents.

Related Topics: Lending

10 BSA Exam Hot Spots

Presented by Deborah Crawford
This event was recorded on Thursday, April 25th, 2019.

We will look at the top exam issues for 2019 and focus on avoiding the mishaps of poor planning on your examination.

Related Topics: Compliance, BSA

Mortgage Origination Compliance: Part 1

Presented by Carl Pry
This event was recorded on Thursday, April 25th, 2019.

In Part 1 of this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.

Related Topics: Compliance, Lending

Mortgage Origination Compliance: A 2-Part Series

Presented by Carl Pry
This event was recorded on Thursday, April 25th, 2019.

In this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.

Related Topics: Compliance, Lending

Creating the Right ERM Program for YOUR Community Bank

Presented by Marci Malzahn
This event was recorded on Wednesday, April 24th, 2019.

You will learn how to put your program together using all the parts you already have in your bank.

Related Topics: Risk Management/Legal, Executive

Developing and Organizing an Effective Remote Deposit Capture Program (RDC)

Presented by Susan Orr
This event was recorded on Wednesday, April 24th, 2019.

We'll outline the detailed information you should add to your documents and processes to support a thorough due diligence, risk assessment, and annual oversight of your customers.

Related Topics: Risk Management/Legal

Opening Fiduciary Accounts

Presented by Deborah Crawford
This event was recorded on Tuesday, April 23rd, 2019.

We will cover the documents needed, the signature set up and managing fiduciary money.

Related Topics: Compliance, Lending

Safe Deposit Vault Security & Disaster Recovery Essentials

Presented by David P. McGuinn
This event was recorded on Tuesday, April 23rd, 2019.

Whether you have 50 boxes or 5,000, this presentation provides a realistic and well-organized method of reviewing and auditing your procedures before a catastrophe occurs.

Related Topics: Risk Management/Legal, Safe Deposit

Basics of Banking: An Overview

Presented by David Osburn
This event was recorded on Monday, April 22nd, 2019.

This webinar will provide an “introduction” to the banking industry and touch on most all aspects of banking.

Related Topics: Lending

Loan Structuring Basics

Presented by Tom Carlin
This event was recorded on Friday, April 19th, 2019.

The principal goal of this course is to enable you to appropriately structure credit exposures, matching loan type, terms and conditions to the borrower’s identified primary and secondary loan repa... More →

Related Topics: Lending

Escrow Accounts Compliance

Presented by David Dickinson
This event was recorded on Thursday, April 18th, 2019.

Join us for a two-hour webinar on Escrow Accounts to get a clear understanding of how to set up and maintain compliant escrow accounts.

Related Topics: Compliance, Lending

Regulation O - Lending to Insiders

Presented by Jack Holzknecht
This event was recorded on Wednesday, April 17th, 2019.

This program provides the information needed by the lending, compliance and audit staff to assure ongoing compliance with the regulation.

Related Topics: Compliance, Lending

Flood Insurance Compliance

Presented by Jerod Moyer
This event was recorded on Tuesday, April 16th, 2019.

Join us for a webinar covering the flood insurance compliance HOT SPOTS.

Related Topics: Compliance, Lending, Risk Management/Legal

Commercial & Business Lending Basics for Support Personnel

Presented by Richard Hamm
This event was recorded on Monday, April 15th, 2019.

This webinar is designed to take the "mystery" out of the commercial lending process and the confusing terminology often used by lenders.

Related Topics: Lending

Excel Explained: Creating Interactive Spreadsheets

Presented by David Ringstrom
This event was recorded on Friday, April 12th, 2019.

When you attend this live presentation, you’ll learn how to implement multiple techniques to create spreadsheets that are interactive, accurate, and user friendly.

Related Topics: Computer Skills

Dealing with Casual Days, Dress Codes and Work Appearance

Presented by Bob Gregg
This event was recorded on Thursday, April 11th, 2019.

This program will cover the practical and legal issues and the current trends in workplace appearance, and what you should and shouldn't do about it.

Related Topics: Human Resources

Reg E Compliance - Five Best Practices for Handling Disputes

Presented by Susan Costonis
This event was recorded on Thursday, April 11th, 2019.

We will review the steps required to handle disputes and inquiries and the time frames for resolving a claim for an unauthorized transaction.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

UCC 3 & 4 and Other Legal Check Issues

Presented by Deborah Crawford
This event was recorded on Wednesday, April 10th, 2019.

This program will look at who has the right to endorse the back of a check, and where is proper endorsement placement.

Related Topics: Lending, BSA

Marketing & Advertising Compliance

Presented by Carl Pry
This event was recorded on Wednesday, April 10th, 2019.

As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.

Related Topics: Compliance, Risk Management/Legal

Business Writing for Financial Professionals

Presented by Philip Vassallo
This event was recorded on Tuesday, April 9th, 2019.

This webinar provides a systematic, top-down approach to business-writing situations that includes the key principles of focused, thorough, organized, and articulate financial documents.

Related Topics: Risk Management/Legal, Management/Employee Development

What's Hot in Mortgage Compliance Now?

Presented by Carl Pry
This event was recorded on Tuesday, April 9th, 2019.

This new webinar series includes three separate webinars presented by industry experts sharing current mortgage trends, best practices and providing real-world e... More →

Related Topics: Lending

The NEW Private Flood Insurance Rules

Presented by Jerod Moyer
This event was recorded on Tuesday, April 9th, 2019.

All you need to know in one hour. Mandatory compliance by July 1, 2019. New rules issued on January 25, 2019!

Related Topics: Compliance, Lending, Risk Management/Legal

Lending to Municipalities

Presented by Robin Russell
This event was recorded on Monday, April 8th, 2019.

We will discuss credit services for municipalities and other local government organizations.

Related Topics: Lending

IRA Death Payments to Beneficiaries

Presented by Patrice Konarik
This event was recorded on Friday, April 5th, 2019.

In this two hour webinar, we will focus on the answers to these questions in a nice, detailed format with examples and handouts to help facilitate your beneficiary payouts when an IRA owner dies.More →

Related Topics: IRAs

Mapping Multi-Tiered Business Accounts with New CDD

Presented by Deborah Crawford
This event was recorded on Thursday, April 4th, 2019.

This program will focus on different structures and common errors.

Related Topics: Lending, BSA

Successful Workout Strategies for Problem Loans

Presented by Linda Larger
This event was recorded on Thursday, April 4th, 2019.

This webinar is designed to provide the participant with a disciplined strategy for approaching the loan when it reaches the workout situation.

Related Topics: Lending

Lie Detection

Presented by J.T. Turner
This event was recorded on Wednesday, April 3rd, 2019.

In this webinar, Lie Detection expert J.T. Turner will guide you through various skills you can use to detect when you are being lied to and give you suggestions for finding the truth.

Related Topics: Human Resources, Risk Management/Legal

Robbery Prevention & Response

Presented by Carol Dodgen
This event was recorded on Wednesday, April 3rd, 2019.

In this session, find out what makes a robber choose his target, and learn ways to safeguard you and your institution against these criminals.

Related Topics: Risk Management/Legal

Workplace Violence Planning & Active Shooter Preparedness

Presented by Randall Phillips
This event was recorded on Tuesday, April 2nd, 2019.

We’ll discuss the importance of creating a culture of awareness and reporting. You’ll learn how to develop an Emergency Action Plan and why it’s so important.

Related Topics: Risk Management/Legal, Management/Employee Development

Core Management Skills

Presented by J.T. Turner
This event was recorded on Tuesday, April 2nd, 2019.

Get an excellent overview of key skills all good managers need to function at their best.

Related Topics: Human Resources

Basic Cash Flow Analysis

Presented by Jeffery Johnson
This event was recorded on Monday, April 1st, 2019.

Learn how to calculate cash flow using the Universal Cash Flow Analysis method (UCA).

Related Topics: Lending

The Directors Education Series: Asset Liability Management: Advanced Practical Applications

Presented by Photo of Marc Gall Marc Gall
This event was recorded on Monday, April 1st, 2019.

The banking landscaping is changing and so should your institution's strategy. This program will address critical balance sheet management questions to ponder as a board and discuss with your manag... More →

Related Topics: Executive

Ratio Analysis to Determine Financial Strength

Presented by Jeffery Johnson
This event was recorded on Friday, March 29th, 2019.

Learn the five vital signs of any organization and the ratios required to identify them.

Related Topics: Lending

Foreign Remittances

Presented by Deborah Crawford
This event was recorded on Thursday, March 28th, 2019.

This webinar will cover the requirements for providers under Regulation E.

Related Topics: Compliance, Deposit Accounts

Best-Ever Compliance Checklists for Commercial Loans

Presented by Anne Lolley
This event was recorded on Wednesday, March 27th, 2019.

This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.

Related Topics: Compliance, Lending

Open-Ended Lines of Credit - Compliance Issues

Presented by Carl Pry
This event was recorded on Wednesday, March 27th, 2019.

This webinar will focus on the personal/overdraft lines and HELOC requirements.

Related Topics: Compliance, Lending

Opening Accounts for Nonresident Aliens

Presented by Deborah Crawford
This event was recorded on Wednesday, March 27th, 2019.

It has always been challenging to open accounts for nonresident aliens and to identify the person we are doing business with.

Related Topics: Compliance, Deposit Accounts

Writing Teller Training and Procedures

Presented by Deborah Crawford
This event was recorded on Tuesday, March 26th, 2019.

Join us for an overview on writing teller training and procedures. They go hand in hand with success at the frontline.

Related Topics: Human Resources, Management/Employee Development

The Four Cs of Exceptional Supervision

Presented by Honey Shelton
This event was recorded on Tuesday, March 26th, 2019.

This program will ramp up your leadership skills and address critical supervisory issues necessary to becoming an excellent manager.

Related Topics: Human Resources, Management/Employee Development

Residential Construction Lending

Presented by Richard Hamm
This event was recorded on Monday, March 25th, 2019.

Receive an overview of the major issues involved in consumer or residential construction lending.

Related Topics: Lending

Call Report - Lending Schedules for Banks

Presented by Ann Thomas
This event was recorded on Friday, March 22nd, 2019.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Reporting

Managing a Successful Call Center

Presented by Janice Branch
This event was recorded on Thursday, March 21st, 2019.

This webinar is intended to assist Call Center Managers in ensuring they have well-trained agents in the Call Center who execute their responsibilities and duties effectively.

Related Topics: Management/Employee Development

Legal Liabilities when Check Fraud Occurs

Presented by Terri D. Thomas
This event was recorded on Thursday, March 21st, 2019.

Learn best practices for spotting and stopping fraud losses.

Related Topics: Risk Management/Legal, Deposit Accounts

For Banking RMs: How Top Producing Bankers Prospect for Business

Presented by Alex Cole
This event was recorded on Wednesday, March 20th, 2019.

Become more effective at the early steps in the sales process so you can shorten the sales cycle, eliminate stalls and "think it overs" at the closing table, and close more business.

Related Topics: Sales

Auditing HMDA

Presented by David Dickinson
This event was recorded on Wednesday, March 20th, 2019.

This webinar will help you look at your HMDA data from an auditor’s perspective.

Related Topics: Compliance, Auditing

The UCC for Lenders

Presented by Robin Russell
This event was recorded on Tuesday, March 19th, 2019.

This program is a comprehensive Uniform Commercial Code (UCC) secured lending program for persons new to banking and is also recommended as a refresher.

Related Topics: Lending

Right of Setoff

Presented by Terri D. Thomas
This event was recorded on Tuesday, March 19th, 2019.

The risks of using the "Right of Setoff" process incorrectly can be costly to your financial institution. Learn how to use this process correctly.

Related Topics: Compliance, Risk Management/Legal

Handling Deceased Deposit Accounts

Presented by Deborah Crawford
This event was recorded on Monday, March 18th, 2019.

Learn about checks, IRAs, deposit ownership, trusts, UTMA, affidavits of heirship and other complex issues that can occur when a customer dies.

Related Topics: Compliance, Lending

Protecting Your Salaried-Exempt Status

Presented by Bob Gregg
This event was recorded on Friday, March 15th, 2019.

Learn how to avoid mistakes and land mines under the Department of Labor FLSA rule.

Related Topics: Human Resources

Annual Deposit Regulation Training for the Frontline

Presented by Deborah Crawford
This event was recorded on Thursday, March 14th, 2019.

During the webinar, each regulation will spotlight the front line issues and how to handle them.

Related Topics: Compliance, Deposit Accounts

FFIEC Information Security Handbook Review

Presented by Jon Waldman
This event was recorded on Thursday, March 14th, 2019.

In September 2016, the FFIEC completely rewrote the Information Security Handbook. The Handbook represents an integration of concepts from Cybersecurity Guidance, Management Guidance, and other ele... More →

Related Topics: Risk Management/Legal

E-Sign for Lending and Critical E-Sign Implementation Issues

Presented by Susan Costonis
This event was recorded on Wednesday, March 13th, 2019.

What steps must be followed to be in compliance with E-Sign? What NEW steps should be taken to verify the customer’s identity in view of an increased risk of identity theft?

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

RESPA - Those Pesky Section 8 Violations

Presented by Jack Holzknecht
This event was recorded on Wednesday, March 13th, 2019.

This program reviews the RESPA/Regulation X rules that prohibit unearned fees and kickbacks and many of the recent consent decrees brokered by the CFPB.

Related Topics: Compliance, Lending

Very Basic Underwriting

Presented by J.T. Turner
This event was recorded on Tuesday, March 12th, 2019.

This class will give an excellent overview of the components of risk an underwriter considers in reviewing a loan.

Related Topics: Lending

Serve Well, Sell Right

Presented by Honey Shelton
This event was recorded on Tuesday, March 12th, 2019.

This webinar helps you gain insight of how you can engage your staff and elevate results at the branch.

Related Topics: Management/Employee Development, Sales

Advanced Tax Return Analysis

Presented by David Osburn
This event was recorded on Monday, March 11th, 2019.

Learn advanced tax return concepts and related analyses to help you work more effectively with your bank's business customers.

Related Topics: Lending

Quarterly Compliance Briefing: Spring 2019

Presented by Carl Pry
This event was recorded on Friday, March 8th, 2019.

A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Quarterly Compliance Briefing: 4-Part Series (2019)

Presented by Carl Pry
This event was recorded on Friday, March 8th, 2019.

A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Business Plans That Get Results

Presented by Philip Vassallo
This event was recorded on Friday, March 8th, 2019.

Business Plans That Get Results guides you through the process of composing a business plan for audiences either internal or external to your company.

Related Topics: Management/Employee Development

Consumer Real Estate Loans

Presented by Anne Lolley
This event was recorded on Thursday, March 7th, 2019.

This webinar will be particularly helpful to bankers wanting to offer consumer real estate loans for the first time.

Related Topics: Lending

Hiring, Compensating and Retaining Loan Officers without Regulatory and New Legal Risks

Presented by Ari Karen
This event was recorded on Thursday, March 7th, 2019.

This new webinar series includes three separate webinars presented by industry experts sharing current mortgage trends, best practices and providing real-world e... More →

Related Topics: Lending

Using Personal Tax Returns for Global Cashflow: What's Cashflow and What Isn't

Presented by Vin DiCara
This event was recorded on Thursday, March 7th, 2019.

Learn what forms and schedules in personal tax returns you should pay attention to and what you should ignore.

Related Topics: Lending

Commercial Construction Lending

Presented by Richard Hamm
This event was recorded on Wednesday, March 6th, 2019.

Receive an overview of the key steps involved in effectively administering commercial construction loans.

Related Topics: Lending

Cash Management: How Sales, Operations, and Technology Can Work Together to Generate More Fee Income

Presented by Marci Malzahn
This event was recorded on Tuesday, March 5th, 2019.

During this webinar, you will gain a more in-depth knowledge of Cash Management (aka Treasury Management) products and services.

ACH Origination and Same Day Entries

Presented by Kate Cole
This event was recorded on Tuesday, March 5th, 2019.

Join us and learn how to decipher the SEC codes, how the products work and what your warranties are.

Related Topics: Risk Management/Legal

CTRs: Line by Line

Presented by Deborah Crawford
This event was recorded on Monday, March 4th, 2019.

In this webinar you will learn how to avoid pitfalls and common errors.

Related Topics: Compliance, Deposit Accounts

Letters of Credit

Presented by Robin Russell
This event was recorded on Friday, March 1st, 2019.

Whether your bank issues letters of credit, accepts letters of credit or takes liens on letter of credit rights, this program is for you.

Related Topics: Lending, Risk Management/Legal

The Directors Education Series: Asset Liability Management Nuts and Bolts

Presented by Photo of Marc Gall Marc Gall
This event was recorded on Friday, March 1st, 2019.

This program will discuss the framework for sound Asset Liability Management and examine interest rate risk metrics for use in the process of enhancing the performance of your financial institution... More →

Related Topics: Executive

Alert! Prepaid Accounts Final Rule Effective April 1, 2019

Presented by Deborah Crawford
This event was recorded on Thursday, February 28th, 2019.

During this webinar, you will receive a compliance checklist and a comprehensive look at the rule. Sample policy and procedure language will also be provided.

Related Topics: Deposit Accounts

Federal Benefit Payments Garnishment Requirements

Presented by Terri D. Thomas
This event was recorded on Thursday, February 28th, 2019.

The rule not only supersedes state laws pertaining to how financial institutions process garnishments, but will also apply to state tax levies and warrants.

Related Topics: Compliance, Risk Management/Legal

W-9, W-8BEN and W-8BEN-E Forms and Info

Presented by Deborah Crawford
This event was recorded on Wednesday, February 27th, 2019.

During this program, we will do a line-by-line review of the W-9 and W-8BEN forms and the subsequent tax reporting to the IRS.

Related Topics: Deposit Accounts, Reporting

TRID for Beginners

Presented by Jerod Moyer
This event was recorded on Wednesday, February 27th, 2019.

This two-hour webinar is being developed and designed at an introductory/beginner level for applicable consumer real estate loan officers, processors, compliance and audit personnel.

Onboarding Your New Hire

Presented by Honey Shelton
This event was recorded on Tuesday, February 26th, 2019.

Learn how to excel at new employee onboarding.

Related Topics: Human Resources, Management/Employee Development

Opening Minor Accounts

Presented by Deborah Crawford
This event was recorded on Tuesday, February 26th, 2019.

Learn how to answer your adult accountholders' questions on how to set up accounts for grandchildren, for college, and other reasons to set up minor accounts.

Related Topics: Risk Management/Legal, Deposit Accounts

Excel Explained: Minimize Spreadsheet Errors

Presented by David Ringstrom
This event was recorded on Monday, February 25th, 2019.

Learn a variety of tricks and techniques you can use to improve the integrity of your Excel spreadsheets.

Related Topics: Computer Skills

Thought Leadership Webinar Series

Presented by Dale Vermillion, Ari Karen & Carl Pry
This event was recorded on Friday, February 22nd, 2019.

This new webinar series includes three separate webinars presented by industry experts sharing current mortgage trends, best practices and providing real-world examples.

Related Topics: Lending

Rate Doesn't Matter! Overcoming Rate Resistance to Increase Sales

Presented by Dale Vermillion
This event was recorded on Friday, February 22nd, 2019.

This new webinar series includes three separate webinars presented by industry experts sharing current mortgage trends, best practices and providing real-world examples.

Related Topics: Lending

Dealing with Appraisals: Regulations and Requirements

Presented by Carl Pry
This event was recorded on Friday, February 22nd, 2019.

Learn in-depth details of the appraisal and valuation process, from both the lender and appraiser side of the game.

Related Topics: Compliance, Lending

ACH Rule Changes: What's New in 2019

Presented by Kate Cole
This event was recorded on Friday, February 22nd, 2019.

Attend this webinar to make sure that you are compliant with the ACH Rules.

Related Topics: Compliance

Legal Issues of Checks

Presented by Deborah Crawford
This event was recorded on Thursday, February 21st, 2019.

Learn about many legal aspects of checks, and the compliance issues of Reg CC and BSA. This webinar will serve as the annual training requirement for both these regulations.

Related Topics: Risk Management/Legal, Deposit Accounts

BSA Emerging Issues 2019

Presented by Deborah Crawford
This event was recorded on Wednesday, February 20th, 2019.

2019 brings new and emerging BSA issues to the forefront for examinations.

Related Topics: BSA

Top 25 Safe Deposit Compliance Issues

Presented by David P. McGuinn
This event was recorded on Wednesday, February 20th, 2019.

During this webinar, you will receive current information about all of these issues and an in-depth explanation about how they impact on your financial institution and your safe deposit box renters... More →

Related Topics: Risk Management/Legal, Safe Deposit

Opening New Accounts Part III: Trust and Fiduciary

Presented by Suzie Jones
This event was recorded on Tuesday, February 19th, 2019.

This two hour webinar will delve into the responsibilities of collecting appropriate documentation, providing ownership options, titling accounts correctly, and allowing proper access to Trust, Fid... More →

Related Topics: Risk Management/Legal, Deposit Accounts

Responsibilities of the Information Security Officer

Presented by Chad Knutson
This event was recorded on Tuesday, February 19th, 2019.

We will review various regulatory guidance that outlines ISO responsibilities and reporting structures. Additionally, various educational paths that can help develop your skills in the future.

Related Topics: Risk Management/Legal

Writing Effective Business Reports

Presented by Philip Vassallo
This event was recorded on Friday, February 15th, 2019.

Writing across multiple industries and disciplines in an ever-evolving marketplace demands efficient techniques for reporting to a wide audience with contrasting concerns.

Related Topics: Management/Employee Development, Human Resources

8 Steps to Improve Cross-Selling

Presented by Janice Branch
This event was recorded on Thursday, February 14th, 2019.

This program will help you with ways to elevate cross-selling results.

Related Topics: Sales, Human Resources

Problem Loan Identification

Presented by Tom Carlin
This event was recorded on Thursday, February 14th, 2019.

This course is designed to sharpen the ability of participants to recognize potential problem loans early and identify appropriate solutions once they surface.

Related Topics: Lending

Opening New Accounts Part II: Business Accounts

Presented by Suzie Jones
This event was recorded on Wednesday, February 13th, 2019.

This two hour Webinar examines not only the documentation requirements on business entities available in most states but provides clarity on how to identify who has authority to open and transact o... More →

Related Topics: Risk Management/Legal, Deposit Accounts

Loan Documentation: Top 10 Mistakes and How to Avoid Them

Presented by Robin Russell
This event was recorded on Wednesday, February 13th, 2019.

Learn the "right thing to do" and avoid frequent exceptions and mistakes.

Related Topics: Lending

CRA Nuts & Bolts - Five Steps to Pass the Exam

Presented by Susan Costonis
This event was recorded on Tuesday, February 12th, 2019.

We will review the steps required to establish your case and demonstrate why your CRA program qualifies for a "Satisfactory" or possibly "Outstanding" rating.

Related Topics: Compliance

What to Do When a Customer Dies

Presented by Terri D. Thomas
This event was recorded on Tuesday, February 12th, 2019.

We'll walk you through the complicated process of dealing with a customer's death - both on the deposit side and the loan side.

Related Topics: Risk Management/Legal

CRE Appraisals: Regulations and the Review Process

Presented by Richard Hamm
This event was recorded on Monday, February 11th, 2019.

Related Topics: Lending

Call Report for Banks - Recent Changes, Highlights, and Pitfalls

Presented by Ann Thomas
This event was recorded on Friday, February 8th, 2019.

The webinar will cover the latest revisions, including the November and September, 2018 proposed changes to March, 2019.

Related Topics: Compliance, Risk Management/Legal, Reporting

Alert! Regulation CC Proposed Changes

Presented by Deborah Crawford
This event was recorded on Thursday, February 7th, 2019.

Learn what is involved before we move to the final version of Regulation CC.

Related Topics: Compliance, Deposit Accounts

Preparing a New Manager for Success

Presented by Honey Shelton
This event was recorded on Thursday, February 7th, 2019.

A manager onboarding program includes skills that an employee needs the minute he or she becomes a manager. This online seminar will explore what not to do as well as creative success strategies.More →

Related Topics: Human Resources, Management/Employee Development

Call Report Update Seminar & Video Webcast

Presented by Ann Thomas
This event was recorded on Thursday, February 7th, 2019.

Attend this Call Report Update Seminar via Live Streaming Video!

Related Topics: Reporting

Opening New Accounts Part I: Personal/Consumer Accounts

Presented by Suzie Jones
This event was recorded on Wednesday, February 6th, 2019.

This two-hour workshop focuses on the risks, procedures, best practices, and compliance requirements for opening Personal and Consumer Accounts.

Related Topics: Risk Management/Legal, Deposit Accounts

Opening New Accounts - 3-Part Series

Presented by Suzie Jones
This event was recorded on Wednesday, February 6th, 2019.

This is a three-part series to be held on February 6, 13, and 19th.

Related Topics: Risk Management/Legal, Deposit Accounts

Introduction to Internal Audit

Presented by Eileen Iles
This event was recorded on Wednesday, February 6th, 2019.

This program will discuss the changing role of internal audit and how internal audit may add value in today’s complex banking environment.

TRID Amendments 2019

Presented by Carl Pry
This event was recorded on Tuesday, February 5th, 2019.

This webinar is intended to review and discuss many of the major issues lenders are facing with TRID, including the recent changes, black hole, and some continued unresolved questions and how to de... More →

Related Topics: Compliance, Lending, TRID

Fair Lending - Do Your Lenders Know the Requirements?

Presented by Jack Holzknecht
This event was recorded on Tuesday, February 5th, 2019.

This information packed seminar provides a refresher on the basic concepts of fair lending.

Related Topics: Compliance, Lending

Advanced Cash Flow Analysis

Presented by David Osburn
This event was recorded on Monday, February 4th, 2019.

This webinar will explore multiple models of both business and personal(business... More →

Related Topics: Lending

Writing an Effective Credit Memorandum

Presented by Jeffery Johnson
This event was recorded on Friday, February 1st, 2019.

Learn skills required to write an effective credit memorandum.

Related Topics: Lending

The Directors Education Series: Compliance Oversight Responsibilities

Presented by Carl Pry
This event was recorded on Friday, February 1st, 2019.

This program will cover the regulatory attention given to Board oversight over institution compliance functions since the passing of the Dodd-Frank Act.

Related Topics: Executive

State of HMDA in 2019

Presented by Carl Pry
This event was recorded on Thursday, January 31st, 2019.

We’ll discuss the current state of HMDA so close to submission in this session and get some of your questions answered.

Related Topics: Compliance, Lending

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.

Presented by Terri D. Thomas
This event was recorded on Thursday, January 31st, 2019.

Learn how to deal effectively with these documents and the parties who serve them upon you.

Related Topics: Risk Management/Legal

Advertising Compliance

Presented by David Dickinson
This event was recorded on Wednesday, January 30th, 2019.

Learn how to comply with advertising requirements in various regulations.

Related Topics: Compliance

Reviewing Residential Appraisals for Mortgage Decisions

Presented by J.T. Turner
This event was recorded on Wednesday, January 30th, 2019.

This webinar will give you an understanding of reviewing appraisals.

Related Topics: Lending

Strategic Planning for Financial Institutions - It's All About Your Strategy!

Presented by Marci Malzahn
This event was recorded on Tuesday, January 29th, 2019.

Your bank is unique so your Strategic Plan should be unique as well.

Related Topics: Risk Management/Legal, Executive

When to Coach? When to Supervise?

Presented by Honey Shelton
This event was recorded on Tuesday, January 29th, 2019.

This webinar will encourage you to be prepared to be effective both as a coach and as a supervisor. How are they different? How are they alike?

Related Topics: Human Resources, Management/Employee Development

Accounting Essentials for Banks

Presented by Eileen Iles
This event was recorded on Monday, January 28th, 2019.

Understanding how Banks account for financial transactions, compile basic financial statements and communicate their financial information.

Related Topics: Reporting

Escrows

Presented by Carl Pry
This event was recorded on Friday, January 25th, 2019.

In this webinar we’ll discuss the mechanics of establishing and maintaining escrow accounts, as well as in what situations escrows must be maintained.

Related Topics: Compliance, Lending, Risk Management/Legal

ESIGN and UETA for Deposits

Presented by Deborah Crawford
This event was recorded on Thursday, January 24th, 2019.

In this program, learn the 15 hot spots that can keep you out of trouble with consumers and regulators in 2019.

Related Topics: Deposit Accounts

Is Your Organization Financially Fit?

Presented by Joe Saari
This event was recorded on Thursday, January 24th, 2019.

Learn how improving the financial know-how of your employees and customers can provide a triple benefit to your bottom-line.

Related Topics: Management/Employee Development

Basics of Real Estate Loan Documentation

Presented by Robin Russell
This event was recorded on Wednesday, January 23rd, 2019.

Receive an overview of real estate loan documentation requirements, regulatory compliance issues, loan administration issues and best practices.

Related Topics: Compliance, Lending

Health Savings Accounts

Presented by Patrice Konarik
This event was recorded on Wednesday, January 23rd, 2019.

Whether you are now offering HSAs or are thinking about offering HSAs, this 2 hour extremely informative webinar will give you the information you need to make sure you are setting the accounts up ... More →

Related Topics: Risk Management/Legal

CRE Appraisals: Appraisal Components, Approaches to Value and Cap Rates

Presented by Richard Hamm
This event was recorded on Tuesday, January 22nd, 2019.

Fundamental principles and features and CRE appraisals are covered.

Related Topics: Lending

Top 10 Most Frequent Flood Issues

Presented by Jack Holzknecht
This event was recorded on Tuesday, January 22nd, 2019.

This two-hour webinar explains the top ten issues financial institutions face regarding flood insurance.

Related Topics: Compliance, Lending

Employment Compliance Priorities for 2019

Presented by Steven Greene
This event was recorded on Friday, January 18th, 2019.

This session is designed to update human resource professionals regarding developments and proposals that have unfolded from the Trump administration, particularly new obligations announced during ... More →

Related Topics: Compliance, Human Resources

Beneficial Ownership: Where Are We Now?

Presented by Deborah Crawford
This event was recorded on Thursday, January 17th, 2019.

This program will point out common errors and the still unresolved and unanswered questions for beneficial ownership.

Related Topics: Compliance, BSA

Compliance 101: Rules for Consumer & Mortgage Lenders

Presented by Susan Costonis
This event was recorded on Thursday, January 17th, 2019.

We’ll review “what’s old, what’s new, and what’s to come”.

Related Topics: Compliance, Lending

Social Security Basics

Presented by Allen McLellan
This event was recorded on Wednesday, January 16th, 2019.

This webinar is an introduction to the basic rules that govern Social Security.

Related Topics: Risk Management/Legal

Smart Social Media

Presented by J.T. Turner
This event was recorded on Wednesday, January 16th, 2019.

One simple post can destroy years of building trust and goodwill!

Related Topics: Human Resources, Risk Management/Legal

Nailing Your Job of Head Teller

Presented by Janice Branch
This event was recorded on Tuesday, January 15th, 2019.

This program is for head tellers and managers dedicated to developing a dynamic team.

Related Topics: Management/Employee Development

Online Deposit Account Opening

Presented by Deborah Crawford
This event was recorded on Tuesday, January 15th, 2019.

How to comply with all the new account opening procedures using the online mechanism, and meet examiner expectations and scrutiny.

Related Topics: Compliance, Risk Management/Legal

Incident Response

Presented by Buzz Hillestad
This event was recorded on Monday, January 14th, 2019.

Core steps required for most incidents will be highlighted and specialized components for DDOS, malware, ransomware, CATO, and unauthorized access incident types will be examined.

Related Topics: Risk Management/Legal

Masterful Time Management

Presented by Philip Vassallo
This event was recorded on Friday, January 11th, 2019.

This webinar will equip you with the tools and tips to getting things done effectively and efficiently, and resolving time-eroding issues as they pop up.

Related Topics: Auditing, Management/Employee Development

Writing New Account Procedures

Presented by Deborah Crawford
This event was recorded on Thursday, January 10th, 2019.

During this webinar, we will take the core document from deposit accounts documentation and set up a working document so that you can tailor your procedures into the framework we will provide.

Related Topics: Compliance, Risk Management/Legal

Advanced Collection Tools

Presented by David Osburn
This event was recorded on Thursday, January 10th, 2019.

Attend this webinar to learn how to better collect “problem loans” and protect the rights of the bank in today’s market!

Related Topics: Lending

Basic Business Entities & Other Commercial Borrowers

Presented by Robin Russell
This event was recorded on Wednesday, January 9th, 2019.

This webinar presents a survey of requirements, characteristics, advantages, disadvantages plus creation and documentation issues for the most frequently used types of business entities.

Related Topics: Lending

IRA Update and Review

Presented by Patrice Konarik
This event was recorded on Wednesday, January 9th, 2019.

We will discuss the new changes and give you procedures on how to handle these changes, as well as many other topics.

Related Topics: IRAs

New SAR Line By Line

Presented by Deborah Crawford
This event was recorded on Tuesday, January 8th, 2019.

FinCEN issued a notice to e-filers that announced an update to the Suspicious Activity Report (SAR) filing format, which went into effect in June 2018

Related Topics: Compliance, BSA

Train Smarter and More Effectively

Presented by Honey Shelton
This event was recorded on Tuesday, January 8th, 2019.

During this program, you will discover how to design training that promotes learner involvement.

Related Topics: Human Resources, Management/Employee Development

How to Analyze a Start-up Business

Presented by Vin DiCara
This event was recorded on Monday, January 7th, 2019.

This program will use business plans and the information contained within them to demonstrate to lenders the ways in which they can analyze start-up ventures in order to make better credit decision... More →

Related Topics: Lending

Establishing a Respectful Workplace

Presented by Bob Gregg
This event was recorded on Friday, January 4th, 2019.

This program brings understanding of employees' responsibilities toward each other and covers how to effectively address and resolve issues.

Related Topics: Human Resources

Best-Ever Compliance Checklists for Consumer Loans

Presented by Anne Lolley
This event was recorded on Thursday, January 3rd, 2019.

Colorful easy-to-use checklists lead lenders and processors through the various compliance requirements.

Related Topics: Compliance, Lending

How to Avoid Safe Deposit Litigations

Presented by David P. McGuinn
This event was recorded on Thursday, January 3rd, 2019.

Regardless of the size of your safe deposit operation, this presentation provides a realistic and well-organized method of reviewing your procedures before a lawsuit occurs.

Related Topics: Risk Management/Legal, Safe Deposit

The Directors Education Series: Business Continuity & Disaster Recovery Planning

Presented by Joel Abramson
This event was recorded on Tuesday, January 1st, 2019.

Join this session for a discussion on the elements and process of a properly coordinated strategy for all financial institutions, regardless of their size.

Related Topics: Executive

Basic Personal and Business Tax Return Analysis

Presented by David Osburn
This event was recorded on Thursday, December 20th, 2018.

Attend this proactive webinar and gain an understanding of the often complex and confusing topic of TAXES!

Related Topics: Lending

Common Check Scams Against Your Customer

Presented by Deborah Crawford
This event was recorded on Thursday, December 20th, 2018.

This webinar will look help your frontline protect your customer and your financial institution from common scams.

Related Topics: Compliance, Risk Management/Legal, BSA

Compliance for Commercial Lenders - Issues for the Unwary

Presented by Jack Holzknecht
This event was recorded on Wednesday, December 19th, 2018.

This two-hour program identifies the major compliance regulations that apply to commercial transactions and reviews particular issues from each of those regulations that cause problems for commerci... More →

Related Topics: Compliance, Lending

BSA Year End Round Up

Presented by Deborah Crawford
This event was recorded on Wednesday, December 19th, 2018.

This year-end wrap up will focus on looking at the 2018 year including beneficial ownership, new CTR, and New SAR.

Related Topics: Compliance, Risk Management/Legal, BSA

10 Deadly Habits of Dysfunctional Teams and What to Do About Them

Presented by Honey Shelton
This event was recorded on Tuesday, December 18th, 2018.

Join one of the industry’s top trainers and learn how to excel at building teams that take your company where it wants to go.

Related Topics: Human Resources, Management/Employee Development

Regulation E Error Resolutions and Disputes

Presented by David Dickinson
This event was recorded on Tuesday, December 18th, 2018.

Join David Dickinson of Banker’s Compliance Consulting for a two-hour webinar dedicated to dissecting the Regulation E error resolution requirements.

Related Topics: Compliance, Lending

Preparation, Risk, and Critical Robbery Procedures

Presented by Arvin Clar
This event was recorded on Monday, December 17th, 2018.

This program will discuss advance preparation, the actual robbery event, and what the financial institution needs to support staff after the robbery.

Related Topics: Risk Management/Legal, Management/Employee Development

The Do’s and Don’ts of Signature Card Contracts

Presented by Deborah Crawford
This event was recorded on Friday, December 14th, 2018.

These fundamental rules will keep your officers and your account representatives from creating liability and future losses on the deposit side of your organization.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

20 Legal Account Ownerships, Titles, Sample Signature Cards and Legal Documentation

Presented by Deborah Crawford
This event was recorded on Thursday, December 13th, 2018.

This program is an A-Z on account ownership and documentation.

Related Topics: Compliance, Risk Management/Legal, BSA

Information Security Program Frameworks

Presented by Chad Knutson
This event was recorded on Thursday, December 13th, 2018.

Explore the fundamental building blocks of a repeatable framework for cybersecurity and information security issues.

Related Topics: Risk Management/Legal

Overdrafts

Presented by Jerod Moyer
This event was recorded on Wednesday, December 12th, 2018.

Join Jerod Moyer of Banker’s Compliance Consulting for a two-hour webinar dedicated to dissecting the requirements and best practices related to Overdrafts.

Related Topics: Compliance, Lending

Quarterly Compliance Briefing: Winter 2018

Presented by Carl Pry
This event was recorded on Wednesday, December 12th, 2018.

A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

New Account Interview Business Accounts: CIP, Risk and Beneficial Ownership

Presented by Deborah Crawford
This event was recorded on Tuesday, December 11th, 2018.

Learn how to direct the conversation to get the compliance results you want.

Related Topics: Compliance, Risk Management/Legal, BSA

Notary Public

Presented by Terri D. Thomas
This event was recorded on Tuesday, December 11th, 2018.

Notaries and others will learn best practices for dealing with issues unique to the financial industry.

Related Topics: Risk Management/Legal

Residential Construction Lending

Presented by Richard Hamm
This event was recorded on Monday, December 10th, 2018.

Receive an overview of the major issues involved in consumer or residential construction lending.

Related Topics: Lending

Excel 101: Introduction to Spreadsheets

Presented by David Ringstrom
This event was recorded on Friday, December 7th, 2018.

If you’ve never worked with Excel spreadsheets or haven’t in several years, this webcast is designed just for you.

Related Topics: Computer Skills

The Five Pillars of BSA

Presented by Deborah Crawford
This event was recorded on Thursday, December 6th, 2018.

During this webinar we will review the pillars of BSA.

Related Topics: Compliance, Risk Management/Legal, BSA

Loan Documentation 101: Lien Perfection, Business Collateral

Presented by Robin Russell
This event was recorded on Thursday, December 6th, 2018.

Learn about specific classifications of collateral and language description requirements for UCC-1s and security agreements.

Related Topics: Lending

Loan Documentation 101: Two Part Series

Presented by Robin Russell
This event was recorded on Wednesday, December 5th, 2018.

This is a two-part series. The prices below are including both sessions. Each session can also be attended individually.

Related Topics: Lending

Loan Documentation 101: Basic Secured Loan Documentation

Presented by Robin Russell
This event was recorded on Wednesday, December 5th, 2018.

Learn about basic loan documentation principles and practices under Revised Article 9 for collateral.

Related Topics: Lending

IRS Information Reporting: Rules and Forms

Presented by Carl Pry
This event was recorded on Wednesday, December 5th, 2018.

Learn about the many forms financial institutions must report, with an emphasis on when and exactly what to report.

Related Topics: Compliance, Risk Management/Legal, Reporting

Basic Bankruptcy for Bankers

Presented by Robin Russell
This event was recorded on Tuesday, December 4th, 2018.

This webinar will introduce you to the world of bankruptcy.

Related Topics: Lending, Risk Management/Legal

BSA/AML & OFAC Compliance - Part II

Presented by Carl Pry
This event was recorded on Tuesday, December 4th, 2018.

In Part 2, we’ll discuss the Customer Identification Program (CIP) rules, other BSA reporting, including funds transfer recordkeeping, PEPs, pouch rules, and the Office of Foreign Asset Control (OF... More →

Related Topics: Compliance, Risk Management/Legal

Developing and Documenting a CRA Assessment Area

Presented by Jack Holzknecht
This event was recorded on Tuesday, December 4th, 2018.

This program focuses on the proper method of delineating an assessment area.

Related Topics: Compliance, Lending

How to Analyze the Purchase of an Existing Business

Presented by Vin DiCara
This event was recorded on Monday, December 3rd, 2018.

Lenders will gain a greater understanding and comfort level with the methodologies to use for analyzing these types of borrowing requests.

Related Topics: Lending

The Directors Education Series: Dodd-Frank Reform: What Does It Mean?

Presented by Carl Pry
This event was recorded on Monday, December 3rd, 2018.

Attend a discussion on the "Dodd-Frank Relief" provisions, which provides many new exceptions and clarifications to aspects of the Dodd-Frank Act.

Related Topics: Executive

SAR Decision Making

Presented by Deborah Crawford
This event was recorded on Thursday, November 29th, 2018.

This program includes a review of the New SAR and its new data fields.

Related Topics: Compliance, BSA, Deposit Accounts

Top 50 Safe Deposit Procedures

Presented by David P. McGuinn
This event was recorded on Thursday, November 29th, 2018.

This webinar covers the “nuts and bolts” and the recommended day-to-day operating procedures for your institution.

Related Topics: Risk Management/Legal

A Lender's Guide to Understanding and Assessing Commercial Real Estate Leases

Presented by Robin Russell
This event was recorded on Wednesday, November 28th, 2018.

This fast-paced webinar will identify the key legal and financial aspects of a commercial lease.

Related Topics: Lending, Risk Management/Legal

Agricultural Loan Documentation & Administration

Presented by Robin Russell
This event was recorded on Wednesday, November 28th, 2018.

Learn about agricultural collateral, risk management, loan documentation, loan administration and loan monitoring.

Related Topics: Lending, Risk Management/Legal

Writing Deposit Operations Procedures

Presented by Deborah Crawford
This event was recorded on Tuesday, November 27th, 2018.

This webinar covers Reg D, E, CC and DD. A special look at ODP and everything but loans from the back of the house.

Related Topics: Compliance, Deposit Accounts

TRID Check Point - The 10/1/18 Rule Changes

Presented by Jerod Moyer
This event was recorded on Tuesday, November 27th, 2018.

Join Jerod Moyer of Banker’s Compliance Consulting for a two-hour TRID Checkpoint with Plain English translation of the October 1st changes.

Related Topics: Compliance, Lending, TRID

Commercial Real Estate Lending: Cash Flow Analysis & Cap Rates

Presented by Richard Hamm
This event was recorded on Monday, November 26th, 2018.

This program covers the key variables and concepts for determining CRE cash flow and transaction-level stress-testing.

Related Topics: Lending

Cross-Selling Success at the Branch

Presented by Janice Branch
This event was recorded on Tuesday, November 20th, 2018.

In this two-hour webinar, come learn how to enhance your preparation and your curiosity-seeking skills. Let us help you become a pro at transitioning from the transactional part of the job to ... More →

Related Topics: Management/Employee Development

TRID for Construction Loans

Presented by Jack Holzknecht
This event was recorded on Tuesday, November 20th, 2018.

The program provides answers for the many questions bankers have regarding the proper disclosure of construction loans.

Related Topics: Compliance, Lending, TRID

Outsourced Third Party (Vendor) Management

Presented by Susan Orr
This event was recorded on Monday, November 19th, 2018.

Susan Orr has assisted numerous institutions with developing their Outsourced Third Party Risk Management Program and will share her insights into developing an effective program in this webinar.More →

Related Topics: Risk Management/Legal

BSA/AML & OFAC Compliance - Part I

Presented by Carl Pry
This event was recorded on Friday, November 16th, 2018.

In Part 1, we'll discuss the Bank Secrecy Act provisions in general, including program requirements, risk assessments, CTRs, SARs, and the Beneficial Owner provisions, among other things.

Related Topics: Compliance, Risk Management/Legal

BSA/AML & OFAC Compliance: Two Part Series

Presented by Carl Pry
This event was recorded on Friday, November 16th, 2018.

In these two sessions, we'll talk about where the risk areas are and where examiners are criticizing institutions. Your comprehensive program must be continually updated, and we'll make sure you ha... More →

Related Topics: Compliance, Risk Management/Legal

Teller Compliance Issues: UCC 3 & 4 Issues, Reg CC and CTRs

Presented by Deborah Crawford
This event was recorded on Thursday, November 15th, 2018.

Learn the safe way to handle checks and be sure that you and your financial institution can be protected from loss on the negotiable instruments.

Related Topics: Compliance

Living Trust Documents

Presented by Terri D. Thomas
This event was recorded on Thursday, November 15th, 2018.

This two-hour presentation will provide financial institution personnel with best practices to use in dealing with these complex legal documents.

Related Topics: Risk Management/Legal

Customer Identification Programs and Customer Due Diligence: Update

Presented by Deborah Crawford
This event was recorded on Wednesday, November 14th, 2018.

This program will evaluate CDD and EDD regulation, exam guidance and provide thoughts on how to proceed with a program that is sales friendly to the account holder. We look at the regulation line-b... More →

Related Topics: Compliance

IRAs: Auditing and Compliance

Presented by Patrice Konarik
This event was recorded on Wednesday, November 14th, 2018.

If you don't want your customers to get unnecessary letters and bills the IRS for bank-induced filing errors, this Webinar is a true necessity.

Violence in Your Workplace: Prevention & Response

Presented by Carol Dodgen
This event was recorded on Tuesday, November 13th, 2018.

In this presentation, we will analyze recent cases to identify unheeded warnings, and then identify physical security measures and procedures that either were not in place or were ignored.

Related Topics: Human Resources, Risk Management/Legal

Controlling the Risks of Power of Attorney Documents

Presented by Terri D. Thomas
This event was recorded on Tuesday, November 13th, 2018.

This two-hour presentation will provide financial institution personnel with best practices to use when dealing with these complex legal documents.

Related Topics: Risk Management/Legal

For Bank Managers: Build a No-Excuses Sales Environment

Presented by Alex Cole
This event was recorded on Thursday, November 8th, 2018.

Learn specific strategies to build and cultivate a culture of responsibility with your team. No excuses, big results!

Related Topics: Sales, Management/Employee Development

Loan Participations for Community Banks: Risks & Rewards

Presented by Robin Russell
This event was recorded on Thursday, November 8th, 2018.

Gain a thorough understanding of Participation Agreements.

Related Topics: Lending

Legal Essentials for Lenders

Presented by Robin Russell
This event was recorded on Wednesday, November 7th, 2018.

This program covers important legal issues and concepts which must be understood and consistently applied to avoid litigation and better serve customers.

Related Topics: Lending, Risk Management/Legal

Patch the People – Education for Employees, Boards, and Customers

Presented by Jon Waldman
This event was recorded on Wednesday, November 7th, 2018.

During our session, we will explore traditional ways education has been deployed and look to improve those processes with more advanced and effective methods of patching our people.

Related Topics: Risk Management/Legal, Technology/Security

Lending 101

Presented by Anne Lolley
This event was recorded on Tuesday, November 6th, 2018.

In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.

Related Topics: Lending

Call Reports: RC-C Loan Coding and Related RC-R Reporting

Presented by Ann Thomas
This event was recorded on Tuesday, November 6th, 2018.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Lending, Reporting

Top 15 Issues with the New HMDA Rules

Presented by Jack Holzknecht
This event was recorded on Monday, November 5th, 2018.

This two-hour webinar provides insight into the muddy areas of HMDA which may result in erroneous data fields on the HMDA LAR and lead to violations.

Related Topics: Compliance, Lending

Federal Compliance School OnDemand with Live Streaming

Presented by Carl Pry
This event was recorded on Monday, November 5th, 2018.

Attend this Federal Compliance School via Live Streaming Video!

Related Topics: Compliance

Employment Records and How to Keep Them

Presented by Bob Gregg
This event was recorded on Friday, November 2nd, 2018.

This program provides information on what records you should keep, for how long, the issues of record creation, storage, and the DON'Ts which create major liabilities.

Related Topics: Human Resources

Mortgage Servicing Compliance

Presented by Carl Pry
This event was recorded on Thursday, November 1st, 2018.

We'll focus on these critical areas as well as the rules, and provide practical advice on how to meet both regulatory and borrower expectations.

Related Topics: Compliance, Lending

Work-Life Balance for Today’s Busy Banking Professional

Presented by Laura Mayer
This event was recorded on Thursday, November 1st, 2018.

Given today's changing and hectic banking industry, maintaining work-life balance is even more challenging.

Related Topics: Human Resources, Management/Employee Development

Loan Structure, Documentation and Compliance

Presented by David Osburn
This event was recorded on Thursday, November 1st, 2018.

Attend this proactive webinar and receive a thorough overview of commercial lending requirements from a “loan” structure, documentation, and compliance perspective.

Related Topics: Lending

The Directors Education Series: Home Mortgage Disclosure Act

Presented by Photo of Patti Blenden Patti Blenden
This event was recorded on Thursday, November 1st, 2018.

Home Mortgage Disclosure Act (HMDA) data is being collected at historically detailed levels. Are you ready to explain what your numbers tell about your lending practices?

Related Topics: Executive

New Account Interview For Consumer Accounts - CIP, ID and Risk

Presented by Deborah Crawford
This event was recorded on Wednesday, October 31st, 2018.

This Webinar will inform you about the deposit compliance rules and tasks your FI must follow and help you turn uncomfortable customer interviews into friendly and supportive conversations.

Related Topics: Compliance, Lending

Deposit Compliance Issues

Presented by Deborah Crawford
This event was recorded on Wednesday, October 31st, 2018.

During this program we will cover some of the major issues that affect the compliance of your financial institution from these regulations.

Related Topics: Compliance

E-Sign for Lending and Critical E-Sign Implementation Issues

Presented by Susan Costonis
This event was recorded on Tuesday, October 30th, 2018.

What steps must be followed to be in compliance with E-Sign? What NEW steps should be taken to verify the customer’s identity in view of an increased risk of identity theft?

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

IRAs: Distributions and Beneficiaries

Presented by Patrice Konarik
This event was recorded on Tuesday, October 30th, 2018.

If you are searching for a webinar where you will achieve that higher “comfort level” on these complicated topics, this seminar is “must-attend”.

Related Topics: IRAs

Commercial & Business Lending Basics for Support Personnel

Presented by Richard Hamm
This event was recorded on Monday, October 29th, 2018.

This webinar is designed to take the "mystery" out of the commercial lending process and the confusing terminology often used by lenders.

Related Topics: Lending

Mapping Multi-Tiered Business Accounts

Presented by Deborah Crawford
This event was recorded on Friday, October 26th, 2018.

We will diagram and map out several complicated business structures and learn how to get the proper documentation, resolutions and beneficial ownership in these unique entities.

Related Topics: Lending, BSA

It’s All About Your Strategic Plan

Presented by Marci Malzahn
This event was recorded on Thursday, October 25th, 2018.

Your bank is unique so your Strategic Plan should be unique as well.

Related Topics: Risk Management/Legal, Executive

IRAs: Rollovers vs. Transfers

Presented by Patrice Konarik
This event was recorded on Thursday, October 25th, 2018.

Learn about important recent changes to the world of IRA Rollovers.

Related Topics: IRAs

Improving Employee Performance in Everyday Work Situations & Reviews

Presented by Ross Blake
This event was recorded on Wednesday, October 24th, 2018.

Learn how to give employees feedback to gain their cooperation to improve performance.

Related Topics: Human Resources, Management/Employee Development

Regulation Z - Open-End Credit Rules

Presented by Jack Holzknecht
This event was recorded on Tuesday, October 23rd, 2018.

This two-hour program focuses on the basic rules for open-end credit.

Related Topics: Compliance, Lending

Strategic Loan Pricing

Presented by Richard Hamm
This event was recorded on Monday, October 22nd, 2018.

With intense competition to capture loans, now more than ever it is important to have a strategic approach to loan pricing.

Related Topics: Lending

Understanding Real Estate Loan Documents

Presented by Robin Russell
This event was recorded on Friday, October 19th, 2018.

Gain understanding of all sections of required real estate loan documents

Related Topics: Compliance, Lending, Risk Management/Legal

Annual BSA Training for the Frontline

Presented by Deborah Crawford
This event was recorded on Thursday, October 18th, 2018.

This is a look at all the key components of BSA from the frontline point of view including new Customer Due Diligence (CDD) rules and their impact on our policy and procedures.

Related Topics: Compliance, Deposit Accounts

IRAs: 4 Part Series

Presented by Patrice Konarik
This event was recorded on Thursday, October 18th, 2018.

Everything you need to know about IRAs in a four part webinar series.

Related Topics: IRAs

IRAs: The Basics Simplified

Presented by Patrice Konarik
This event was recorded on Thursday, October 18th, 2018.

The goal of this Part I IRA Basic Webinar is to start at the beginning of "What is an IRA?" Who can have an IRA? How much can they contribute?

Related Topics: IRAs

Basics of Banking

Presented by David Osburn
This event was recorded on Wednesday, October 17th, 2018.

This webinar is a must for all new bankers and/or those that want to "brush up" on their general banking knowledge!

Related Topics: Lending

Seven Habits of Effective Credit Administration in Commercial Banks

Presented by Jeffery Johnson
This event was recorded on Wednesday, October 17th, 2018.

This course will address the factors you need to know to make a positive difference in the credit administration at your bank.

Related Topics: Lending

Reg E Compliance - Five Best Practices for Handling Disputes

Presented by Susan Costonis
This event was recorded on Tuesday, October 16th, 2018.

Our topic for the webinar will focus on several simple steps to handle Reg E customer disputes and inquiries.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

Increase Your Hard Numbers by Managing Your Soft Skills

Presented by Paige Dest
This event was recorded on Monday, October 15th, 2018.

This course provides the participants with an understanding of these skills and the steps to build their SEI.

Related Topics: Human Resources, Management/Employee Development

Introduction to Excel Dashboards

Presented by David Ringstrom
This event was recorded on Friday, October 12th, 2018.

After the webcast, you’ll be equipped to summarize and present your Excel data in an efficient manner.

Related Topics: Computer Skills

Opening Accounts for Nonresident Aliens - CIP, CDD and the W-8BEN

Presented by Deborah Crawford
This event was recorded on Thursday, October 11th, 2018.

It has always been challenging to open accounts for nonresident aliens and to identify the person we are doing business with.

Related Topics: Compliance, Deposit Accounts

FFIEC Cyber Compliance Update

Presented by Chad Knutson
This event was recorded on Thursday, October 11th, 2018.

A solid understanding of all the cybersecurity related guidance is key in ensuring as aspects of cybersecurity compliance are being addressed.

Related Topics: Risk Management/Legal

Identifying and Documenting CRA Community Development Activities

Presented by Jack Holzknecht
This event was recorded on Wednesday, October 10th, 2018.

This program provides the information needed to assure proper credit is given for CD activities thereby assuring a higher rating and limiting the additional burden of a lower rating.

Related Topics: Compliance, Lending

Marketing & Advertising Compliance

Presented by Carl Pry
This event was recorded on Wednesday, October 10th, 2018.

As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.

Related Topics: Compliance, Risk Management/Legal

Telephone Consumer Protection Act (TCPA) Compliance Issues

Presented by Lew Wiener & Wilson Barmeyer
This event was recorded on Tuesday, October 9th, 2018.

Financial Institutions should take what we call the Three C’s approach: Consent, Compliance and Communication.

Related Topics: Compliance, Risk Management/Legal

Legal Liabilities when Check Fraud Occurs

Presented by Terri D. Thomas
This event was recorded on Tuesday, October 9th, 2018.

Learn best practices for spotting and stopping fraud losses.

Related Topics: Risk Management/Legal, Deposit Accounts, Management/Employee Development

Writing High-Impact Executive Summaries

Presented by Philip Vassallo
This event was recorded on Friday, October 5th, 2018.

Learn how to create and critique memorable, results-driven executive summaries.

Related Topics: Sales, Human Resources

Executive Total Compensation – Strategies to Motivate and Incent

Presented by Mike Blanchard
This event was recorded on Thursday, October 4th, 2018.

Related Topics: Human Resources

Lie Detection for HR Managers

Presented by J.T. Turner
This event was recorded on Thursday, October 4th, 2018.

In this webinar, Lie Detection expert J.T. Turner will guide you through various skills you can use to detect when you are being lied to and give you suggestions for finding the truth.

Related Topics: Human Resources, Risk Management/Legal

Loan Denials & Other Adverse Action Notices

Presented by David Dickinson
This event was recorded on Wednesday, October 3rd, 2018.

This webinar will cover the compliance requirements and best practices for Adverse Action Notices under the Equal Credit Opportunity Act (ECOA) and Fair Credit Reporting Act (FCRA).

Related Topics: Compliance, Lending

Quarterly Compliance Briefing: Fall 2018

Presented by Carl Pry
This event was recorded on Wednesday, October 3rd, 2018.

A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

The UCC for Lenders

Presented by Robin Russell
This event was recorded on Wednesday, October 3rd, 2018.

This program is a comprehensive Uniform Commercial Code (UCC) secured lending program for persons new to banking and is also recommended as a refresher.

Related Topics: Lending

Psychology of Robbery

Presented by Randall Phillips
This event was recorded on Tuesday, October 2nd, 2018.

This program will take a look inside the head of a bank robber. Learn what their motivating factors are and why they do what they do.

Related Topics: Risk Management/Legal, Management/Employee Development

You Bought It, So Why Don’t They Use It? Technology & The Consumer

Presented by David Carlson
This event was recorded on Tuesday, October 2nd, 2018.

During this session we will explore barriers to onboarding these services, and we will learn some key action items related to increasing consumer utilization of technology within your institution.<... More →

Related Topics: Executive

Appraisal Review for Residential Mortgage Decisions

Presented by J.T. Turner
This event was recorded on Monday, October 1st, 2018.

This webinar will give you an understanding of reviewing appraisals.

Related Topics: Lending

The Directors Education Series: Compliance Management Systems: DOJ's Evaluation

Presented by Photo of Patti Blenden Patti Blenden
This event was recorded on Monday, October 1st, 2018.

Review the various principles used by the Department of Justice to evaluate any corporate compliance program when determining the penalty and other required actions for a firm under investigation.<... More →

Related Topics: Executive

FFIEC CAT vs InTREx

Presented by Jon Waldman
This event was recorded on Friday, September 28th, 2018.

In this presentation, we will review both processes; best practices using each, comparison of their differences, and how to leverage them together.

Related Topics: Risk Management/Legal

Endorsements - Consumers, Businesses and Fiduciaries

Presented by Deborah Crawford
This event was recorded on Thursday, September 27th, 2018.

This program will look at who has the right to endorse the back of the check and where is proper endorsement placement.

Related Topics: Compliance, Lending

Unclaimed Property Compliance for Financial Institutions

Presented by Maggie Young, Michael Unger, and Zach Robbins
This event was recorded on Thursday, September 27th, 2018.

This webinar will focus on the complex state unclaimed property reporting requirements and the unique challenges facing financial institutions.

Related Topics: Compliance, Risk Management/Legal

Advanced Financial Statement Analysis

Presented by David Osburn
This event was recorded on Wednesday, September 26th, 2018.

Attend this proactive webinar and learn a “comprehensive approach” to financial statement analysis.

Related Topics: Lending

These People Drive Me Crazy

Presented by Honey Shelton
This event was recorded on Wednesday, September 26th, 2018.

The primary focus of this webinar is to help you find and elevate the management competencies required to excel at preventing and reducing stress.

Related Topics: Human Resources, Management/Employee Development

Secrets to Being a Great Call Center Agent

Presented by Janice Branch
This event was recorded on Tuesday, September 25th, 2018.

Related Topics: Management/Employee Development

Success with Servant Leadership

Presented by Bill Florin
This event was recorded on Tuesday, September 25th, 2018.

Every manager and supervisor can build higher-performing teams by using the leadership concepts shared in this session.

Related Topics: Management/Employee Development

Using Business Tax Returns to Analyze Lending Requests

Presented by Vin DiCara
This event was recorded on Monday, September 24th, 2018.

This webinar will educate course attendees in the ways in which business tax returns are both similar to and differ from conventional financial statements.

Related Topics: Sales, Lending, Risk Management/Legal

Incident Response and Forensics

Presented by Chad Knutson
This event was recorded on Friday, September 21st, 2018.

In this session we will explore possible threats that we should be prepared for and how to build a program to protect against them.

Related Topics: Risk Management/Legal

Residential Construction Lending

Presented by Jeffery Johnson
This event was recorded on Thursday, September 20th, 2018.

Many problems can occur during construction that can leave lenders highly exposed unless they are unwritten properly.

Related Topics: Lending

HMDA Nine Month Checkup & What Lies Ahead

Presented by David Dickinson
This event was recorded on Thursday, September 20th, 2018.

What have we learned since the new HMDA rules have been implemented? Where are the “hot spots”? What’s working and what’s not?

Related Topics: Compliance, Lending

For Banking RMs: Learn the 7 Habits of Top Producing Bankers

Presented by Mark Trinkle
This event was recorded on Wednesday, September 19th, 2018.

This powerful webinar will share the 7 proven best practices of top producers so that you can refine your sales approach, become more effective and reach your sales goals.

Related Topics: Sales, Management/Employee Development

Ability-to-Repay/Qualified Mortgage Rules

Presented by Jack Holzknecht
This event was recorded on Tuesday, September 18th, 2018.

This two-hour webinar provides a comprehensive review of all the ATR options, including the existing and new QM options.

Related Topics: Compliance, Lending, Risk Management/Legal

Right of Setoff

Presented by Terri D. Thomas
This event was recorded on Tuesday, September 18th, 2018.

The risks of using the "Right of Setoff" process incorrectly can be costly to your financial institution. Learn how to use this process correctly.

Related Topics: Compliance, Risk Management/Legal

Commercial Loan Checklist

Presented by Anne Lolley
This event was recorded on Monday, September 17th, 2018.

This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.

Related Topics: Compliance, Lending

Engineering Better IT Audit Programs

Presented by Jon Waldman
This event was recorded on Friday, September 14th, 2018.

This session will examine in more detail how the IT Audit Program integrates with the Information Security Program.

Related Topics: Risk Management/Legal

Critical Death Issues on Deposit Accounts

Presented by Deborah Crawford
This event was recorded on Thursday, September 13th, 2018.

Learn about checks, IRAs, deposit ownership, trusts, UTMA, affidavits of heirship and other complex issues that can occur when a customer dies.

Related Topics: Compliance, Lending

Lending to Municipalities

Presented by Robin Russell
This event was recorded on Wednesday, September 12th, 2018.

We will discuss credit services for municipalities and other local government organizations.

Related Topics: Lending

Equipment Lease Financing

Presented by Robin Russell
This event was recorded on Wednesday, September 12th, 2018.

This webinar focuses on the many aspects of equipment lease financing, from structure and documentation to monitoring and administration.

Related Topics: Lending

Opening Fiduciary Accounts

Presented by Deborah Crawford
This event was recorded on Tuesday, September 11th, 2018.

We will cover the documents needed, the signature set up and managing fiduciary money.

Related Topics: Compliance, Lending

CRA Nuts & Bolts - Five Steps to Pass the Exam

Presented by Susan Costonis
This event was recorded on Tuesday, September 11th, 2018.

We will review the steps required to establish your case and demonstrate why your CRA program qualifies for a "Satisfactory" or possibly "Outstanding" rating.

Related Topics: Compliance

What’s All the Fuss About Escrows?

Presented by Jack Holzknecht
This event was recorded on Monday, September 10th, 2018.

This webinar covers all of the escrow rules, including the long standing and the recently revised requirements of the flood regulations, Regulation X and Regulation Z.

Related Topics: Compliance, Lending

FFIEC Guidance on Employees' Use of Social Media

Presented by Susan Orr
This event was recorded on Friday, September 7th, 2018.

The FFIEC released guidance on social media risk management that was intended in part to help financial institutions successfully manage the potential risks with social media. Become familiar with ... More →

Related Topics: Compliance, Risk Management/Legal

Do’s and Don’ts on Checks

Presented by Deborah Crawford
This event was recorded on Thursday, September 6th, 2018.

Learn the safe way to handle checks and be sure that you and your financial institution can be protected from loss on the negotiable instruments.

Related Topics: Compliance, Lending

Federal Benefit Payments Garnishment Requirements

Presented by Terri D. Thomas
This event was recorded on Thursday, September 6th, 2018.

The final rule not only supersedes state laws pertaining to how financial institutions process garnishments, but will also apply to state tax levies and warrants.

Related Topics: Compliance, Risk Management/Legal

Commercial Construction Lending

Presented by Richard Hamm
This event was recorded on Wednesday, September 5th, 2018.

Receive an overview of the key steps involved in effectively administering commercial construction loans.

Related Topics: Lending

What to Do When a Customer Dies

Presented by Terri D. Thomas
This event was recorded on Wednesday, September 5th, 2018.

We'll walk you through the complicated process of dealing with a customer's death - both on the deposit side and the loan side.

Related Topics: Risk Management/Legal

Core Management Skills

Presented by J.T. Turner
This event was recorded on Tuesday, September 4th, 2018.

Get an excellent overview of key skills all good managers need to function at their best.

Related Topics: Human Resources

The Directors Education Series: BSA, AML & CDD: Beneficial Ownership Rules

Presented by Photo of Patti Blenden Patti Blenden
This event was recorded on Tuesday, September 4th, 2018.

This overview will assist you in determining which entities are covered by the new rule and important aspects of CDD that will be evaluated in your next BSA examination.

Related Topics: Executive

Diversity & Inclusion in the Workplace

Presented by Honey Shelton
This event was recorded on Thursday, August 30th, 2018.

You will want your entire staff onboard with your company’s mission to embrace this timely topic.

Related Topics: Human Resources, Management/Employee Development

Sixty (60) Critical Steps for Properly Handling Delinquent and Abandoned Safe Deposit Boxes

Presented by David P. McGuinn
This event was recorded on Thursday, August 30th, 2018.

At this workshop you will receive current information, step by step procedures and an in-depth explanation about how to handle these issues and how they impact on your financial institution and you... More →

Related Topics: Compliance, Risk Management/Legal, Safe Deposit

Compliance Issues From The Economic Growth, Regulatory Relief and Consumer Protection Act

Presented by Jack Holzknecht
This event was recorded on Wednesday, August 29th, 2018.

This two-hour long program focuses on the compliance aspects of the new law, with particular emphasis on the provisions that were immediately effective or which are effective in the near future.More →

Related Topics: Compliance, Lending

The ACH Audit & Risk Assessment: What You Need to Know

Presented by Kate Cole
This event was recorded on Wednesday, August 29th, 2018.

Spend two hours with an ACH Auditor and hear what she looks for when performing the ACH Audit and ACH Risk Assessment.

Related Topics: Auditing, Risk Management/Legal

ACH Exception Processing

Presented by Kate Cole
This event was recorded on Tuesday, August 28th, 2018.

There is an exception to many rules, including ACH.

Related Topics: Compliance, Risk Management/Legal

Advanced Cash Flow Analysis

Presented by David Osburn
This event was recorded on Tuesday, August 28th, 2018.

This webinar will explore multiple models of both business and personal(business... More →

Related Topics: Lending

Top 10 Most Common TRID Issues

Presented by Jack Holzknecht
This event was recorded on Monday, August 27th, 2018.

This two-hour program reviews the 2017 amendments and explains how the amendments impact the existing rule.

Related Topics: Compliance, Lending, TRID

Call Report - Lending Schedules for Banks

Presented by Ann Thomas
This event was recorded on Friday, August 24th, 2018.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Reporting

Auditing Your Bank Secrecy Act Program

Presented by Deborah Crawford
This event was recorded on Thursday, August 23rd, 2018.

This program is a must to stay current on BSA issues.

Incentives, Ethics, Account & Loan Growth

Presented by John Baptista, Jr.
This event was recorded on Thursday, August 23rd, 2018.

This webinar will discuss several related issues regarding incentives, ethics and how to grow both the account and loan portfolio.

Related Topics: Lending, Human Resources

Customer Service vs. Customer Experience

Presented by Janice Branch
This event was recorded on Wednesday, August 22nd, 2018.

Related Topics: Management/Employee Development

Key Ratios

Presented by Vin DiCara
This event was recorded on Wednesday, August 22nd, 2018.

This program will examine commonly used ratios to determine what they mean and what they tell us about a business.

Related Topics: Lending

HMDA Data - Trust But Verify

Presented by Heidi Wier
This event was recorded on Tuesday, August 21st, 2018.

This webinar will focus on ways to effectively review and ensure the accuracy of your HMDA data and avoid regulatory issues and resubmissions.

Related Topics: Compliance, Lending

Presenting Powerfully

Presented by Philip Vassallo
This event was recorded on Tuesday, August 21st, 2018.

Presenting Powerfully helps you to create high-profile, articulate, and memorable slide presentations that will enable your audience to make informed decisions.

Related Topics: Management/Employee Development

CRE Appraisals: Regulations and the Review Process

Presented by Richard Hamm
This event was recorded on Monday, August 20th, 2018.

This session will cover the key issues from the 2010 Interagency Appraisal and Evaluation Guidelines and tips for integrating them into your existing policies.

Related Topics: Lending

Call Report for Banks - Recent Changes, Highlights, and Pitfalls

Presented by Ann Thomas
This event was recorded on Friday, August 17th, 2018.

The webinar will cover the latest revisions, including any changes resulting from the banking bill recently signed by President Trump.

Related Topics: Compliance, Risk Management/Legal

W-9, W-8BEN and W-8BEN-E Forms and Info

Presented by Deborah Crawford
This event was recorded on Thursday, August 16th, 2018.

During this program we will do a line-by-line review of the forms and the subsequent tax reporting to the IRS.

Related Topics: Deposit Accounts, Reporting

Dealing with Appraisals: Regulations and Requirements

Presented by Carl Pry
This event was recorded on Thursday, August 16th, 2018.

Learn in-depth details of the appraisal and valuation process, from both the lender and appraiser side of the game.

Related Topics: Compliance, Lending

SSAE18 or SOC 2 – What Provides Value

Presented by Jon Waldman
This event was recorded on Thursday, August 16th, 2018.

We will explore the different types of SOC reports provided by vendors and highlight the best items that should be requested from vendors.

Related Topics: Risk Management/Legal

Banker's Responsibility Under FCRA

Presented by Jack Holzknecht
This event was recorded on Wednesday, August 15th, 2018.

This two-hour online program provides a review of the numerous subparts and appendices included in both the CFPB's and FRB's Regulation V and the FCRA and FACTA.

Related Topics: Compliance, Lending

Three Key Risk Assessments in Your ERM Program: ERM, IT, and Internal Controls

Presented by Marci Malzahn
This event was recorded on Tuesday, August 14th, 2018.

You will walk away from this webinar with practical tools and examples you can implement in your organization immediately.

Related Topics: Risk Management/Legal, Executive

Compliance Management

Presented by David Dickinson
This event was recorded on Tuesday, August 14th, 2018.

Join us for a two-hour webinar on Compliance Management. All banks should have an effective Compliance Management System.

Related Topics: Compliance, Risk Management/Legal

Business Accounts: CIP and Beneficial Ownership

Presented by Deborah Crawford
This event was recorded on Thursday, August 9th, 2018.

During this program we will cover all the business types of ownership. Then we will ramp it up to look at more complex business entities.

Related Topics: Compliance, Lending, BSA

Dealing with Casual Days, Dress Codes and Work Appearance

Presented by Bob Gregg
This event was recorded on Thursday, August 9th, 2018.

This program will cover the practical and legal issues and the current trends in workplace appearance, and what you should and shouldn't do about it.

Related Topics: Human Resources

Crimes Against Your Customer - Frontline Staff Training

Presented by Deborah Crawford
This event was recorded on Wednesday, August 8th, 2018.

We will look at the red flags and scenarios for Elder Abuse, Identity Theft, Business Email Compromise Schemes and Human Trafficking.

Related Topics: Risk Management/Legal, Management/Employee Development

Fair Lending: Overview and New Developments

Presented by Carl Pry
This event was recorded on Wednesday, August 8th, 2018.

This program will help you to understand the extent and particulars of Regulation B, the Fair Housing Act (FHA), and guidance the regulatory agencies (including the CFPB) have introduced recently.<... More →

Related Topics: Compliance, Lending

Coaching Tellers to Excellence

Presented by Janice Branch
This event was recorded on Tuesday, August 7th, 2018.

This program will help you see how you can put coaching techniques into your leadership skills and get positive and meaningful results.

Related Topics: Management/Employee Development

Being Strategic with Base Compensation for Non-Executive Positions

Presented by Mike Blanchard
This event was recorded on Tuesday, August 7th, 2018.

Our focus in this session is helping HR professionals sort through some of the compensation related challenges they may encounter outside of the executive level.

Related Topics: Human Resources

Elder Financial Exploitation

Presented by Laura Wilson
This event was recorded on Monday, August 6th, 2018.

Participants will learn applicable definitions, “red flags” of elder financial exploitation – including real world examples, and tips for responding to “in-progress situations”.

Related Topics: Risk Management/Legal

Excel Explained: Budget Spreadsheets

Presented by David Ringstrom
This event was recorded on Friday, August 3rd, 2018.

Participants will learn how to create resilient and dynamic budget spreadsheets in this valuable webinar.

Related Topics: Computer Skills

BSA: Opening Deposit Accounts for High Risk Customers

Presented by Deborah Crawford
This event was recorded on Thursday, August 2nd, 2018.

This webinar will focus on how to conduct the new account interview to obtain the nature, purpose and transactional questions to surface our high-risk customers.

Related Topics: Risk Management/Legal, Deposit Accounts, BSA

Current Expected Credit Losses (CECL): How to Calculate and Maintain a Proper Allowance

Presented by Jeffery Johnson
This event was recorded on Thursday, August 2nd, 2018.

This program is designed to review the elements and thought process in establishing and maintaining an adequate ALLL level under the new regulatory guidance referred to as CECL.

Related Topics: Lending, Risk Management/Legal

The Directors Education Series: Harassment Liability - Effective Policy and Duty of Care

Presented by Bob Gregg
This event was recorded on Wednesday, August 1st, 2018.

This program will discuss the duties of your Board of Directors and the policies and procedures they need to implement to establish a Respectful Workplace.

Related Topics: Executive

CRE Appraisals: Two-Part Series

Presented by Richard Hamm
This event was recorded on Tuesday, July 31st, 2018.

This is the two-part webinar to be held on July 31st and August 20th, 2018.

Related Topics: Lending

CRE Appraisals: Appraisal Components, Approaches to Value and Cap Rates

Presented by Richard Hamm
This event was recorded on Tuesday, July 31st, 2018.

Fundamental principles and features and CRE appraisals are covered.

Related Topics: Lending

Managing a Successful Call Center

Presented by Janice Branch
This event was recorded on Tuesday, July 31st, 2018.

This webinar is intended to assist Call Center Managers in ensuring they have well-trained agents in the Call Center who execute their responsibilities and duties effectively.

Related Topics: Management/Employee Development

Untangling the Web of Fee Disclosures

Presented by Jack Holzknecht
This event was recorded on Monday, July 30th, 2018.

This webinar will help you untangle the intricacies of numerous fee disclosure requirements.

Related Topics: Compliance, Lending

Lending to Churches & Other Religious Institutions

Presented by Jeffery Johnson
This event was recorded on Friday, July 27th, 2018.

This course will cover the major church lending risks and discusses how a bank can prudently manage these risks by exposing participants to the appropriate methods of analyzing and lending to Relig... More →

Related Topics: Lending

Alert! New SAR Line By Line

Presented by Deborah Crawford
This event was recorded on Thursday, July 26th, 2018.

FinCEN has issued a notice to e-filers that announces an update to the Suspicious Activity Report (SAR) filing format, to go live in June 2018.

Related Topics: Compliance, BSA

Audit Report Writing

Presented by Philip Vassallo
This event was recorded on Thursday, July 26th, 2018.

You'll receive excellent resources that you can continually turn to during intense, complex audit engagements.

Related Topics: Auditing, Management/Employee Development

Business Development for All Responsible Parties

Presented by Honey Shelton
This event was recorded on Wednesday, July 25th, 2018.

This online seminar teaches those charged with business development responsibilities the primary skills, thought processes and behaviors necessary to expand relationships.

Related Topics: Human Resources, Management/Employee Development

Developing a Strong Enterprise-Wide Risk Assessment for Your ERM Program

Presented by Marci Malzahn
This event was recorded on Tuesday, July 24th, 2018.

This webinar will take you through a step-by-step process to develop Risk Assessments to address key areas of your institution.

Related Topics: Risk Management/Legal, Executive

ACH Origination for Lenders and Cash Management

Presented by Kate Cole
This event was recorded on Tuesday, July 24th, 2018.

In this session we will explain why you need to be compliant with the ACH Rules and the ramifications if you are not.

Related Topics: Risk Management/Legal

Cyber Security and FFIEC Regulatory Expectations

Presented by Susan Orr
This event was recorded on Monday, July 23rd, 2018.

Join us for this two-hour webinar to learn what you need to do to help ensure you meet and/or exceed regulatory expectations for cyber security preparedness at your next examination.

Related Topics: Risk Management/Legal

Preparing a New Manager for Success

Presented by Honey Shelton
This event was recorded on Friday, July 20th, 2018.

Related Topics: Human Resources, Management/Employee Development

State of HMDA in 2018: The New Rules, and Dodd-Frank Reform

Presented by Carl Pry
This event was recorded on Thursday, July 19th, 2018.

We’ll discuss the current state of HMDA in this session, as well as what to look forward to in the future, and get some of your questions answered.

Related Topics: Compliance, Lending

Advanced Commercial Loan Documentation

Presented by Robin Russell
This event was recorded on Wednesday, July 18th, 2018.

Everything a commercial loan officer should know about the core commercial loan documentation package.

Related Topics: Lending, Risk Management/Legal

Customer Due Diligence & Beneficial Owners: Two Month Checkpoint

Presented by Jerod Moyer
This event was recorded on Wednesday, July 18th, 2018.

Join us for a webinar covering Customer Due Diligence & Beneficial Owners.

Related Topics: Compliance, Lending

Increasing Fee Income without Raising Fees

Presented by Bryan Easley
This event was recorded on Tuesday, July 17th, 2018.

Walk away with strategies to enhance your fee revenue and keep your most profitable customers longer.

Related Topics: Executive

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.

Presented by Terri D. Thomas
This event was recorded on Tuesday, July 17th, 2018.

Learn how to deal effectively with these documents and the parties who serve them upon you.

Related Topics: Risk Management/Legal

Providing Accurate and Timely Adverse Action Notices

Presented by Jack Holzknecht
This event was recorded on Monday, July 16th, 2018.

This webinar covers the proper and timely handling of denial notices in accordance with ECOA/Regulation B and FCRA.

Related Topics: Compliance, Lending

Business Writing for Financial Professionals

Presented by Philip Vassallo
This event was recorded on Thursday, July 12th, 2018.

This webinar provides a systematic, top-down approach to business-writing situations that includes the key principles of focused, thorough, organized, and articulate financial documents.

Related Topics: Risk Management/Legal, Management/Employee Development

ATM Cashout Scams

Presented by Jon Waldman
This event was recorded on Thursday, July 12th, 2018.

This session is intended to ensure that ATM security has moved up on your radar and been properly integrated into your risk assessment program.

Related Topics: Risk Management/Legal

FDIC INTREx Work Program

Presented by Susan Orr
This event was recorded on Wednesday, July 11th, 2018.

First the Regulators rolled out the Cyber Assessment Tool (CAT), then one year later the FDIC released its new Information Technology Risk Examination Program - or InTREx for short.

Related Topics: Risk Management/Legal

Flood Insurance: Compliance Issues

Presented by Carl Pry
This event was recorded on Wednesday, July 11th, 2018.

We'll concentrate on some of the more vexing current issues in flood compliance by talking through sample scenarios and explaining best practices in keeping your portfolio covered.

Related Topics: Compliance, Lending

Handling Loan Applications – What can go wrong?

Presented by Susan Costonis
This event was recorded on Tuesday, July 10th, 2018.

Join this fast-paced webinar to understand the application process with step by step instructions and actual examples that explain the requirements of several confusing regulations in terms that ar... More →

Related Topics: Compliance, Lending

Best-Ever Compliance Checklists for Consumer Loans

Presented by Anne Lolley
This event was recorded on Monday, July 9th, 2018.

Colorful easy-to-use checklists lead lenders and processors through the various compliance requirements.

Related Topics: Compliance, Lending

The Directors Education Series: New HMDA Rules: Requirements and Challenges

Presented by Carl Pry
This event was recorded on Monday, July 2nd, 2018.

This program will discuss the current state of HMDA and get some of your questions answered.

Related Topics: Executive

Bank Call Report Preparation for Beginners - Part 5

Presented by Ann Thomas
This event was recorded on Friday, June 29th, 2018.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Alert! Reg CC Changes Go Into Effect In July - Are You Ready?

Presented by Deborah Crawford
This event was recorded on Thursday, June 28th, 2018.

In the final rule, the Board has modified the current check collection and return requirements to reflect the virtually all electronic check collection and return environment and to encourage all d... More →

Related Topics: Compliance

Thirty (30) Important Steps to Properly Audit Your Safe Deposit Department

Presented by David P. McGuinn
This event was recorded on Thursday, June 28th, 2018.

This seminar covers the “nuts and bolts” and the important steps that must be followed to audit your entire safe deposit function.

Related Topics: Compliance, Risk Management/Legal, Safe Deposit

Commercial Real Estate Lending: Property Types, Lease Structures and Other Non-Financial Risks

Presented by Richard Hamm
This event was recorded on Tuesday, June 26th, 2018.

Learn to assess the important qualitative or non-financial factors that influence CRE performance over time.

Related Topics: Lending

Basic Cash Flow Analysis

Presented by Jeffery Johnson
This event was recorded on Tuesday, June 26th, 2018.

Learn how to calculate cash flow using the Universal Cash Flow Analysis method (UCA).

Related Topics: Lending

Residential Construction Lending

Presented by Richard Hamm
This event was recorded on Monday, June 25th, 2018.

Receive an overview of the major issues involved in consumer or residential construction lending.

Related Topics: Lending

Bank Call Report Preparation for Beginners - Part 4

Presented by Ann Thomas
This event was recorded on Friday, June 22nd, 2018.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

10 Overdraft Privilege Hotspots Including Regulations, Lawsuits & Guidance

Presented by Deborah Crawford
This event was recorded on Thursday, June 21st, 2018.

We will take a look at litigation, federal laws, state law issues and other ODP “hotspots” in this regulatory environment.

Related Topics: Compliance

BSA Series: 10 Examination Hot Spots

Presented by Deborah Crawford
This event was recorded on Wednesday, June 20th, 2018.

We will look at the top exam issues for 2018 and focus on avoiding the mishaps of poor planning on your examination.

Related Topics: Compliance, BSA

RESPA - Those Pesky Section 8 Violations

Presented by Jack Holzknecht
This event was recorded on Tuesday, June 19th, 2018.

This program reviews the RESPA/Regulation X rules that prohibit unearned fees and kickbacks and many of the recent consent decrees brokered by the CFPB.

Related Topics: Compliance, Lending

Notary Public

Presented by Terri D. Thomas
This event was recorded on Tuesday, June 19th, 2018.

Notaries and others will learn best practices for dealing with issues unique to the financial industry.

Related Topics: Risk Management/Legal

Quarterly Compliance Briefing: Summer 2018

Presented by Carl Pry
This event was recorded on Monday, June 18th, 2018.

A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Bank Call Report Preparation for Beginners - Part 3

Presented by Ann Thomas
This event was recorded on Friday, June 15th, 2018.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Limited Liability Companies: Do's and Don'ts

Presented by Deborah Crawford
This event was recorded on Thursday, June 14th, 2018.

Learn how to open, document, change signers, and handle the paperwork on these interesting accounts.

Related Topics: Deposit Accounts

Excel Explained: Pivot Tables 101

Presented by David Ringstrom
This event was recorded on Wednesday, June 13th, 2018.

Excel expert David H. Ringstrom, CPA, focuses on the basics of using Excel pivot tables in this comprehensive presentation.

Related Topics: Computer Skills

Alert! FFIEC Issues New Customer Due Diligence and Beneficial Ownership Examination Procedures

Presented by Deborah Crawford
This event was recorded on Wednesday, June 13th, 2018.

On May 11th, 2018, the Federal Financial Institutions Examination Council (FFIEC) issued new examination procedures on the final rule.

Related Topics: Compliance, BSA, Deposit Accounts

Onboarding Your New Hire

Presented by Honey Shelton
This event was recorded on Tuesday, June 12th, 2018.

Learn how to excel at new employee onboarding.

Related Topics: Human Resources, Management/Employee Development

CRA - A Law or a Game

Presented by Jack Holzknecht
This event was recorded on Monday, June 11th, 2018.

CRA is not a game, but like playing a game once the rules are mastered results are improved. This program explains the rules.

Related Topics: Compliance, Lending

Bank Call Report Preparation for Beginners - Part 2

Presented by Ann Thomas
This event was recorded on Friday, June 8th, 2018.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Signature Card Danger Zones

Presented by Deborah Crawford
This event was recorded on Thursday, June 7th, 2018.

This is a "must attend" webinar to learn about risks, liability and losses that can occur due to signature card contracts and, most importantly, how to avoid these issues!

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

25 Baseline Controls Banks Struggle to Implement

Presented by Chad Knutson
This event was recorded on Thursday, June 7th, 2018.

We have identified the top 25 most common baseline controls not implemented by financial institutions.

Related Topics: Risk Management/Legal

Basics of Real Estate Loan Documentation

Presented by Robin Russell
This event was recorded on Wednesday, June 6th, 2018.

Receive an overview of real estate loan documentation requirements, regulatory compliance issues, loan administration issues and best practices.

Related Topics: Compliance, Lending

Protecting Your Salaried-Exempt Status

Presented by Bob Gregg
This event was recorded on Wednesday, June 6th, 2018.

Learn how to avoid mistakes and land mines under the Department of Labor FLSA rule.

Related Topics: Human Resources

TRID Amendments 2018

Presented by Carl Pry
This event was recorded on Tuesday, June 5th, 2018.

Related Topics: Compliance, Lending, TRID

Call Center Representative Training

Presented by J.T. Turner
This event was recorded on Tuesday, June 5th, 2018.

This webinar will focus on the customer service aspects of Call Centers.

Related Topics: Sales, Management/Employee Development

Using Personal Tax Returns for Global Cashflow: What's Cashflow and What Isn't

Presented by Vin DiCara
This event was recorded on Monday, June 4th, 2018.

Learn what forms and schedules in personal tax returns you should pay attention to and what you should ignore.

Related Topics: Lending

Bank Call Report Preparation for Beginners - Part 1

Presented by Ann Thomas
This event was recorded on Friday, June 1st, 2018.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Bank Call Report Preparation for Beginners - Five Part Series

Presented by Ann Thomas
This event was recorded on Friday, June 1st, 2018.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

The Directors Education Series: Harassment Liability and Establishing a Respectful Workplace

Presented by Bob Gregg
This event was recorded on Friday, June 1st, 2018.

In many organizations harassment seems all too common. Yet in others it rarely arises and is quickly and effectively addressed. What is the difference? Attend this program to identify harassment an... More →

Related Topics: Executive

Writing Teller Training and Procedures

Presented by Deborah Crawford
This event was recorded on Wednesday, May 30th, 2018.

Join us for an overview on writing teller training and procedures. They go hand in hand with success at the frontline.

Related Topics: Human Resources, Management/Employee Development

Officer Calling: Prospecting, Preparing & Presentation

Presented by Jeffery Johnson
This event was recorded on Tuesday, May 29th, 2018.

Learn practical ideas for enhancing your calling process by focusing on every aspect from preparing for the call to handling objections, to closing the sale and retaining your customer.

Related Topics: Sales

Opening Accounts for Nonprofits & Charities

Presented by Deborah Crawford
This event was recorded on Tuesday, May 29th, 2018.

Learn how to set-up these different nonprofit organizations, associations and corporations.

Related Topics: Deposit Accounts

New BSA Officer Training

Presented by Deborah Crawford
This event was recorded on Thursday, May 24th, 2018.

We will help you set up a framework to begin your new job and organize the sections of the BSA exam manual and law so you will know how to begin.

Related Topics: BSA

E-Sign for Lending and Critical E-Sign Implementation Issues

Presented by Susan Costonis
This event was recorded on Thursday, May 24th, 2018.

What steps must be followed to be in compliance with E-Sign?

Related Topics: Compliance, Lending

When to Coach? When to Supervise?

Presented by Honey Shelton
This event was recorded on Wednesday, May 23rd, 2018.

This webinar will encourage you to be prepared to be effective both as a coach and as a supervisor. How are they different? How are they alike?

Related Topics: Human Resources, Management/Employee Development

Mortgage Origination Compliance: Part 2

Presented by Carl Pry
This event was recorded on Wednesday, May 23rd, 2018.

In Part 2 of this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.

Related Topics: Compliance, Lending

Common Pitfalls of ARM Disclosures

Presented by Jack Holzknecht
This event was recorded on Tuesday, May 22nd, 2018.

This two-hour program explains how to avoid problems when developing, maintaining and auditing ARM disclosures.

Related Topics: Compliance, Lending

Very Basic Underwriting

Presented by J.T. Turner
This event was recorded on Tuesday, May 22nd, 2018.

This class will give an excellent overview of the components of risk an underwriter considers in reviewing a loan.

Related Topics: Lending

For Bank Managers: How to Hire Bankers Who Will Sell

Presented by Alex Cole
This event was recorded on Monday, May 21st, 2018.

This webinar will provide you with a proven process for searching, interviewing, hiring and on-boarding bankers who will be successful salespeople.

Related Topics: Sales, Management/Employee Development

Call Reports: RC-C Loan Coding and Related RC-R Reporting

Presented by Ann Thomas
This event was recorded on Friday, May 18th, 2018.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Lending, Reporting

Critical Issues on Certificates of Deposit (CDs)

Presented by Deborah Crawford
This event was recorded on Thursday, May 17th, 2018.

Let's look at our CD rules, procedures and ownership issues that may need to be revamped.

Related Topics: Deposit Accounts

Escrow Accounts Compliance

Presented by David Dickinson
This event was recorded on Thursday, May 17th, 2018.

This webinar will cover the latest requirements, guidance, best practices and compliance hot spots.

Related Topics: Compliance, Lending

Nailing Your Job of Head Teller

Presented by Janice Branch
This event was recorded on Wednesday, May 16th, 2018.

This program is for head tellers and managers dedicated to developing a dynamic team.

Related Topics: Management/Employee Development

Mortgage Origination Compliance: Part 1

Presented by Carl Pry
This event was recorded on Wednesday, May 16th, 2018.

In Part 1 of this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.

Related Topics: Compliance, Lending

Mortgage Origination Compliance: A 2-Part Series

Presented by Carl Pry
This event was recorded on Wednesday, May 16th, 2018.

In this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.

Related Topics: Compliance, Lending

Calling All Trainers: Engage Your Learner Start to Finish

Presented by Honey Shelton
This event was recorded on Tuesday, May 15th, 2018.

Join one of the nation’s top-rated trainers for uncovering how to make training powerful, useful, practical, and engaging.

Related Topics: Human Resources, Management/Employee Development

Introduction to ACH: The Basics

Presented by Kate Cole
This event was recorded on Tuesday, May 15th, 2018.

The ACH Basics and Overview is designed as an introduction to ACH processing.

Related Topics: Risk Management/Legal

Commercial Real Estate Lending: Cash Flow Analysis & Cap Rates

Presented by Richard Hamm
This event was recorded on Monday, May 14th, 2018.

This program covers the key variables and concepts for determining CRE cash flow and transaction-level stress-testing.

Related Topics: Lending

Accounts Receivable and Inventory Financing

Presented by Jeffery Johnson
This event was recorded on Friday, May 11th, 2018.

This course will cover Accounts Receivable and Inventory Financing risks, and present how a bank can prudently manage these risks.

Related Topics: Lending

20 Legal Account Ownerships, Titles, Sample Signature Cards and Legal Documentation

Presented by Deborah Crawford
This event was recorded on Thursday, May 10th, 2018.

This program is an A-Z on account ownership and documentation. It is a must for anyone who opens or manages new accounts.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

FFIEC Mobile Services Guidance Review

Presented by Chad Knutson
This event was recorded on Thursday, May 10th, 2018.

We will discuss the expectations within the FFIEC Retail Payments Booklet.

Related Topics: Risk Management/Legal

2018 Most Common Regulation O Concerns

Presented by Jack Holzknecht
This event was recorded on Wednesday, May 9th, 2018.

This program provides the information needed by the lending, compliance and audit staff to assure ongoing compliance with the regulation.

Related Topics: Compliance, Lending

Vulnerability Management Improvements

Presented by Chad Knutson
This event was recorded on Tuesday, May 8th, 2018.

This session will discuss the major risks that we face and outline a vulnerability management program that will strengthen the security in your institution.

Related Topics: Risk Management/Legal

Branches in the Digital Age: How to Reset Your Branch Network

Presented by Michael Purchia & Richard Pilla
This event was recorded on Tuesday, May 8th, 2018.

A strategic roadmap with tactical steps to attract millennials while reducing costs.

Related Topics: Executive

Federal Compliance School OnDemand with Live Streaming

Presented by Carl Pry
This event was recorded on Tuesday, May 8th, 2018.

Attend this Federal Compliance School via Live Streaming Video!

Related Topics: Compliance

Lending 101

Presented by Anne Lolley
This event was recorded on Monday, May 7th, 2018.

In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.

Related Topics: Lending

Introduction to Consumer Lending

Presented by David Osburn
This event was recorded on Friday, May 4th, 2018.

The seminar will cover the basics of consumer lending including the consumer loan function, marketing consumer loans, and making consumer lending decisions.

Related Topics: Lending

10 Critical Issues in Handling Trust Accounts

Presented by Deborah Crawford
This event was recorded on Thursday, May 3rd, 2018.

This webinar will cover standard trust-opening procedures and many questions that arise as trusts and account holder situations change.

Related Topics: Risk Management/Legal, Deposit Accounts

Living Trust Documents

Presented by Terri D. Thomas
This event was recorded on Thursday, May 3rd, 2018.

This two-hour presentation will provide financial institution personnel with best practices to use in dealing with these complex legal documents.

Related Topics: Risk Management/Legal

Understanding Commercial Loan Documents

Presented by Robin Russell
This event was recorded on Wednesday, May 2nd, 2018.

The instructor will lead participants through all sections of the various required loan documents.

Related Topics: Lending

Loan Participations: What You Should Know

Presented by Jeffery Johnson
This event was recorded on Wednesday, May 2nd, 2018.

Learn the basic requirements for successful loan participations or syndications.

Related Topics: Lending

Beneficial Ownership Training for the Frontline

Presented by Deborah Crawford
This event was recorded on Tuesday, May 1st, 2018.

During this webinar we will explain the new Customer Due Diligence (CDD) rules line by line to your staff.

Related Topics: Risk Management/Legal, Deposit Accounts

BSA/AML for Lenders

Presented by Carl Pry
This event was recorded on Tuesday, May 1st, 2018.

Related Topics: Lending, BSA

Controlling the Risks of Power of Attorney Documents

Presented by Terri D. Thomas
This event was recorded on Tuesday, May 1st, 2018.

This two-hour presentation will provide financial institution personnel with best practices to use when dealing with these complex legal documents.

Related Topics: Risk Management/Legal

The Directors Education Series: 2018 Cybersecurity Update

Presented by Chad Knutson
This event was recorded on Tuesday, May 1st, 2018.

This program will explore current threats that effect your institution, gather an understanding of how they work, and highlight ways we can best prepare for them.

Related Topics: Executive

Opening Deposit Accounts for Nonresident Aliens - Changes on the W-8BEN

Presented by Deborah Crawford
This event was recorded on Monday, April 30th, 2018.

During this program we will review the W-8BEN and the 1042S reporting in light of new rules. We will also cover CIP and Due Diligence for nonresident alien customers.

Related Topics: Risk Management/Legal, Deposit Accounts

Building Beneficial Ownership Procedures - New FinCEN FAQs Included

Presented by Deborah Crawford
This event was recorded on Friday, April 27th, 2018.

This program will have up to the minute information on Customer Due Diligence from the procedural side.

Related Topics: Risk Management/Legal, Deposit Accounts

Opening Minor Accounts

Presented by Deborah Crawford
This event was recorded on Thursday, April 26th, 2018.

Learn how to answer your adult accountholders' questions on how to set up accounts for grandchildren, for college, and other reasons to set up minor accounts.

Related Topics: Risk Management/Legal, Deposit Accounts

Safe Deposit Danger Zones - Disaster Recovery Program

Presented by David P. McGuinn
This event was recorded on Thursday, April 26th, 2018.

This presentation will help you review your own internal procedures.

Related Topics: Risk Management/Legal, Safe Deposit

Creating the Right Enterprise Risk Management (ERM) Program for YOUR Community Bank

Presented by Marci Malzahn
This event was recorded on Wednesday, April 25th, 2018.

You will learn how to put your program together using all the parts you already have in your bank.

Related Topics: Risk Management/Legal, Executive

Unclaimed Property Compliance for Financial Institutions

Presented by Maggie Young, Michael Unger, and Zach Robbins
This event was recorded on Wednesday, April 25th, 2018.

This webinar will focus on the complex state unclaimed property reporting requirements and the unique challenges facing financial institutions.

Related Topics: Compliance, Risk Management/Legal

Fair Lending - Do Your Lenders Know the Requirements?

Presented by Jack Holzknecht
This event was recorded on Tuesday, April 24th, 2018.

This information packed seminar provides a refresher on the basic concepts of fair lending.

Related Topics: Compliance, Lending

Legal Issues of Checks

Presented by Deborah Crawford
This event was recorded on Thursday, April 19th, 2018.

Learn about many legal aspects of checks, and the compliance issues of Reg CC and BSA. This webinar will serve as the annual training requirement for both these regulations.

Related Topics: Risk Management/Legal, Deposit Accounts, Management/Employee Development

Marketing & Advertising Compliance

Presented by Carl Pry
This event was recorded on Thursday, April 19th, 2018.

As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.

Related Topics: Compliance, Risk Management/Legal

Robbery Prevention & Response

Presented by Carol Dodgen
This event was recorded on Wednesday, April 18th, 2018.

In this session, we will discuss methods of robbery prevention, including policies and physical security, as well as robbery response.

Related Topics: Risk Management/Legal

Flood Insurance Compliance

Presented by Jerod Moyer
This event was recorded on Tuesday, April 17th, 2018.

Join us for a webinar covering the flood insurance compliance HOT SPOTS.

Related Topics: Compliance, Lending, Risk Management/Legal

Writing Effective Email

Presented by Philip Vassallo
This event was recorded on Monday, April 16th, 2018.

Learn how to write and respond to emails efficiently and accurately, get remedies for problematic messages, and leave with guidelines for managing emails.

Related Topics: Computer Skills, Management/Employee Development

Excel Explained: Creating Interactive Spreadsheets

Presented by David Ringstrom
This event was recorded on Friday, April 13th, 2018.

When you attend this live presentation, you’ll learn how to implement multiple techniques to create spreadsheets that are interactive, accurate, and user friendly.

Related Topics: Computer Skills

BSA: CIP and CDD

Presented by Deborah Crawford
This event was recorded on Thursday, April 12th, 2018.

This program will look line-by-line at the regulation and point out avenues of change to explore in 2018.

Related Topics: Risk Management/Legal, BSA

Strategies to Win the War: Capitalizing on Your Competitive Advantages

Presented by David Carlson
This event was recorded on Wednesday, April 11th, 2018.

During this session, we will explore winning strategies to: (1) capitalize on your competitive advantages, (2) expand your market share and (3) monetize your customer or member base.

Related Topics: Executive

Reg E Compliance - Five Best Practices for Handling Disputes

Presented by Susan Costonis
This event was recorded on Wednesday, April 11th, 2018.

Our topic for the webinar will focus on several simple steps to handle Reg E customer disputes and inquiries.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

How CEOs Can Maintain a Competitive Edge: The Importance of Integrating Stress Testing, Strategic Planning, CECL and M&A

Presented by Adam Mustafa
This event was recorded on Tuesday, April 10th, 2018.

This session will educate attendees about the best way to get ready for CECL that will help them maintain a competitive edge in the marketplace.

Related Topics: Lending

Commercial & Business Lending Basics for Support Personnel

Presented by Richard Hamm
This event was recorded on Monday, April 9th, 2018.

This webinar is designed to take the "mystery" out of the commercial lending process and the confusing terminology often used by lenders.

Related Topics: Lending

Uniform Commercial Code Rules: How to Comply to Attach and Perfect Secured Transactions

Presented by Jeffery Johnson
This event was recorded on Friday, April 6th, 2018.

Learn how to document, close and record secured transactions covered by the Uniform Commercial Code.

Related Topics: Compliance, Lending

Vital Check and Deposit Issues - A Deeper Dive

Presented by Deborah Crawford
This event was recorded on Thursday, April 5th, 2018.

In this webinar, we will continue to delve into common questions and answers that your frontline has about checks and deposits.

Related Topics: Deposit Accounts, Management/Employee Development

Regulatory Pressure on Third Party Management

Presented by Chad Knutson
This event was recorded on Thursday, April 5th, 2018.

We will explore best practices for Vendor Management, Third Party Risk Management, and Customer Risk Management.

Related Topics: Risk Management/Legal

Letters of Credit

Presented by Robin Russell
This event was recorded on Wednesday, April 4th, 2018.

Whether your bank issues letters of credit, accepts letters of credit or takes liens on letter of credit rights, this program is for you.

Related Topics: Lending, Risk Management/Legal

Role of the Information Security Officer

Presented by Susan Orr
This event was recorded on Wednesday, April 4th, 2018.

When it comes to information and cyber security the responsibility falls at several levels including the Board of Directors and Senior Management.

Related Topics: Risk Management/Legal

Right of Rescission - Review and Update

Presented by Jack Holzknecht
This event was recorded on Tuesday, April 3rd, 2018.

This two-hour program explains all of the rescission rules. It provides easy to understand answers to questions. and it provides a system to assure compliance.

Related Topics: Compliance, Lending

Lending To Local Government Units

Presented by Jeffery Johnson
This event was recorded on Tuesday, April 3rd, 2018.

Learn the major credit factors to examine to predict the repayment capability of a municipality or other governmental unit.

Related Topics: Compliance, Lending

The Directors Education Series: Blockchain – Just the Basics

Presented by Photo of Jerry Miller Jerry Miller
This event was recorded on Monday, April 2nd, 2018.

This session will provide a high level overview of what Blockchain is and how it works.

Related Topics: Executive

Annual Regulation Training for the Branch

Presented by Deborah Crawford
This event was recorded on Thursday, March 29th, 2018.

During the webinar, each regulation will spotlight the front line issues and how to handle them.

Related Topics: Compliance, Deposit Accounts

Records Management and Retention

Presented by Carl Pry
This event was recorded on Wednesday, March 28th, 2018.

Records management is the point of convergence of these resources, which is why effective and reliable records management must be part of your Compliance Program.

Related Topics: Compliance, Risk Management/Legal

You're the New Supervisor! Fasten Your Seat Belt!

Presented by Honey Shelton
This event was recorded on Tuesday, March 27th, 2018.

This program will ramp up leadership skills and address critical supervisory issues necessary to become an extraordinary supervisor.

Related Topics: Human Resources, Management/Employee Development

Legal Liabilities when Check Fraud Occurs

Presented by Terri D. Thomas
This event was recorded on Tuesday, March 27th, 2018.

Learn best practices for spotting and stopping fraud losses.

Related Topics: Risk Management/Legal, Deposit Accounts, Management/Employee Development

Creating Effective Anti-Harassment Policies and Process

Presented by Bob Gregg
This event was recorded on Monday, March 26th, 2018.

This presentation covers the necessary ingredients of an effective harassment policy.

Related Topics: Human Resources, Risk Management/Legal

10 Deposit Compliance Hot Spots - Are You Ready?

Presented by Deborah Crawford
This event was recorded on Friday, March 23rd, 2018.

This program is a sweeping review of everything you need to do in the next few months.

Related Topics: BSA, Deposit Accounts

Right of Setoff

Presented by Terri D. Thomas
This event was recorded on Thursday, March 22nd, 2018.

The risks of using the "Right of Setoff" process incorrectly can be costly to your financial institution. Learn how to use this process correctly.

Related Topics: Compliance, Risk Management/Legal

HMDA Three Month Checkup

Presented by David Dickinson
This event was recorded on Wednesday, March 21st, 2018.

What have we learned since the new HMDA rules have been implemented? Where are the “hot spots”? What’s working and what’s not?

Related Topics: Compliance, Lending

CRA Nuts & Bolts - Five Steps to Pass the Exam

Presented by Susan Costonis
This event was recorded on Wednesday, March 21st, 2018.

This webinar will focus on several simple steps to ensure a successful CRA exam outcome.

Related Topics: Compliance

Compliance 101: Rules for Consumer & Mortgage Lenders

Presented by Susan Costonis
This event was recorded on Tuesday, March 20th, 2018.

We’ll review “what’s old, what’s new, and what’s to come”.

Related Topics: Compliance, Lending

Federal Benefit Payments Garnishment Requirements

Presented by Terri D. Thomas
This event was recorded on Tuesday, March 20th, 2018.

The final rule not only supersedes state laws pertaining to how financial institutions process garnishments, but will also apply to state tax levies and warrants.

Related Topics: Compliance, Risk Management/Legal

Residential Construction Lending

Presented by Jeffery Johnson
This event was recorded on Monday, March 19th, 2018.

Many problems can occur during construction that can leave lenders highly exposed unless they are unwritten properly.

Related Topics: Lending

Successful Workout Strategies for Problem Loans

Presented by Linda Larger
This event was recorded on Friday, March 16th, 2018.

This seminar is designed to provide the participant with a disciplined strategy for approaching the loan when it reaches the workout situation.

Related Topics: Lending

Handling Accounts, Checks and IRS Reporting at Death

Presented by Deborah Crawford
This event was recorded on Thursday, March 15th, 2018.

Learn about checks, IRAs, deposit ownership, trusts, UTMA, affidavits of heirship and other complex issues that can occur when a customer dies.

Related Topics: Risk Management/Legal, Deposit Accounts

Cybercrime and the Dark Web

Presented by Chad Knutson
This event was recorded on Thursday, March 15th, 2018.

We will explore the different aspects of the internet, including the surface web, deep web, and dark web.

Related Topics: Computer Skills, Risk Management/Legal

Alert! New SAR and CTR Line by Line

Presented by Deborah Crawford
This event was recorded on Wednesday, March 14th, 2018.

The two sections of this webinar provide a line-by-line look at the forms and your requirements to file. Time lines, identification, RSSDs, and exemptions will all be covered.

Related Topics: Compliance, Risk Management/Legal, BSA

Understanding the New Mortgage Servicing Rules

Presented by Jack Holzknecht
This event was recorded on Wednesday, March 14th, 2018.

The program explains each revision and clarifies what steps institutions must take to assure compliance.

Related Topics: Compliance, Lending

Analyzing Appraisals for Mortgage Decisions

Presented by J.T. Turner
This event was recorded on Tuesday, March 13th, 2018.

This webinar will give you an understanding of reviewing appraisals.

Related Topics: Lending

For Bank Managers, Trainers & RMs: How to Create, Cultivate and Convert More Banking Sales Leads

Presented by Alex Cole
This event was recorded on Monday, March 12th, 2018.

Help your sales team learn how to attract and connect with today's banking clients by attending this live broadcast on Creating, Cultivating and Converting Sales Leads.

Related Topics: Sales

Managing Meetings and Presentations

Presented by Philip Vassallo
This event was recorded on Friday, March 9th, 2018.

This webinar provides a systematic approach to preparing for, leading, presenting during, and following up on meetings.

Related Topics: Auditing, Management/Employee Development

How to Analyze a Start-up Business

Presented by Vin DiCara
This event was recorded on Thursday, March 8th, 2018.

Related Topics: Lending

Growing Your HELOC Portfolio

Presented by David Carlson
This event was recorded on Wednesday, March 7th, 2018.

This data-driven session will outline how a complete system of activities can help your financial institution dramatically grow consumer loan volume.

Quarterly Compliance Briefing: Spring 2018

Presented by Carl Pry
This event was recorded on Wednesday, March 7th, 2018.

A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Best-Ever Compliance Checklists for Commercial Loans

Presented by Anne Lolley
This event was recorded on Tuesday, March 6th, 2018.

This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.

Related Topics: Compliance, Lending

Commercial Construction Lending

Presented by Richard Hamm
This event was recorded on Monday, March 5th, 2018.

Receive an overview of the key steps involved in effectively administering commercial construction loans.

Related Topics: Lending

Call Report - Lending Schedules for Banks

Presented by Ann Thomas
This event was recorded on Friday, March 2nd, 2018.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Reporting

Basic Bankruptcy for Bankers

Presented by Robin Russell
This event was recorded on Thursday, March 1st, 2018.

This webinar will introduce you to the world of bankruptcy.

Related Topics: Lending, Risk Management/Legal

Addressing Threats of Violence

Presented by Bob Gregg
This event was recorded on Thursday, March 1st, 2018.

Learn about legal and practical issues related to workplace violence, including the ADA Direct Threat standards. We'll also address policies and best practices.

Related Topics: Human Resources, Risk Management/Legal

The Directors Education Series: Creating a Culture of Cybersecurity

Presented by Chad Knutson
This event was recorded on Thursday, March 1st, 2018.

This session will explore ways we can create a strong cybersecurity culture that will strengthen your institution against cybersecurity attacks.

Related Topics: Executive

ACH Origination and Same Day Entries

Presented by Kate Cole
This event was recorded on Wednesday, February 28th, 2018.

Join us and learn how to decipher the SEC codes, how the products work and what your warranties are.

Related Topics: Risk Management/Legal

It’s Time for a TRID Check Up

Presented by Jerod Moyer
This event was recorded on Wednesday, February 28th, 2018.

This comprehensive two-hour TRID check-up webinar will translate, in plain English, requirements, interpretations, latest guidance and best practices.

Related Topics: Compliance, Lending, TRID

BSA Emerging Issues 2018

Presented by Deborah Crawford
This event was recorded on Tuesday, February 27th, 2018.

2018 brings new and emerging BSA issues to the forefront for examinations.

Related Topics: BSA

Basic Personal and Business Tax Return Analysis

Presented by David Osburn
This event was recorded on Monday, February 26th, 2018.

Attend this proactive seminar to gain an understanding of the often complex and confusing topic of TAXES!

Related Topics: Lending

Dealing with Appraisals: Regulations and Requirements

Presented by Carl Pry
This event was recorded on Friday, February 23rd, 2018.

Learn in-depth details of the appraisal and valuation process, from both the lender and appraiser side of the game.

Related Topics: Compliance, Lending

Vital Check and Deposit Issues - Part I

Presented by Deborah Crawford
This event was recorded on Thursday, February 22nd, 2018.

You will receive the 10 Simple Rules to Handle Checks that can save you worry, litigation and money.

Related Topics: Deposit Accounts, Management/Employee Development

Vital Check and Deposit Issues - Two Part Series

Presented by Deborah Crawford
This event was recorded on Thursday, February 22nd, 2018.

You will receive the 10 Simple Rules to Handle Checks that can save you worry, litigation and money.

Related Topics: Deposit Accounts, Management/Employee Development

Ransomware and Cyber Extortion

Presented by Chad Knutson
This event was recorded on Thursday, February 22nd, 2018.

Join us to recap the statistics related to ransomware and learn how to prepare for this growing threat.

Related Topics: Risk Management/Legal

Open-Ended Lines of Credit - Compliance Issues

Presented by Carl Pry
This event was recorded on Wednesday, February 21st, 2018.

This webinar will focus on the personal/overdraft lines and HELOC requirements.

Related Topics: Compliance, Lending

ACH Rules Update

Presented by Kate Cole
This event was recorded on Wednesday, February 21st, 2018.

Attend this webinar to make sure that you are not only compliant with the ACH Rules, but understand the new opportunities that are available with the changes.

Related Topics: Compliance

Writing an Effective Credit Memorandum

Presented by Jeffery Johnson
This event was recorded on Tuesday, February 20th, 2018.

Learn skills required to write an effective credit memorandum.

Related Topics: Lending

8 Steps to Improve Cross-Selling

Presented by Janice Branch
This event was recorded on Tuesday, February 20th, 2018.

This program will help you with ways to elevate cross-selling results.

Related Topics: Sales, Human Resources

Call Report for Banks - Recent Changes, Highlights, and Pitfalls

Presented by Ann Thomas
This event was recorded on Friday, February 16th, 2018.

The webinar will cover the latest revisions and recently approved changes to the call report.

Related Topics: Compliance, Risk Management/Legal

Mapping Multi-Tiered Business Accounts

Presented by Deborah Crawford
This event was recorded on Thursday, February 15th, 2018.

We will diagram and map out several complicated business structures and learn how to get the proper documentation, resolutions and beneficial ownership in these unique entities.

Related Topics: Lending, BSA

Compliance Rules for Commercial Loans Secured by Real Estate

Presented by Susan Costonis
This event was recorded on Thursday, February 15th, 2018.

Join this webinar to understand the application process and the requirements of applicable regulations in terms that are easy to understand.

Related Topics: Compliance, Lending

Regulation CC - Check Holds

Presented by Deborah Crawford
This event was recorded on Wednesday, February 14th, 2018.

Key questions will be addressed in this informative and easy to follow program for the frontline.

Related Topics: Compliance

Opening New Accounts Part III: Trust and Fiduciary

Presented by Suzie Jones
This event was recorded on Tuesday, February 13th, 2018.

This webinar will delve into the responsibilities of collecting appropriate documentation, providing ownership options, titling accounts correctly, and allowing proper access to Trust, Fiduciary an... More →

Related Topics: Risk Management/Legal, Deposit Accounts

Box Renter Dies, Who Goes Into the Box?

Presented by David P. McGuinn
This event was recorded on Tuesday, February 13th, 2018.

At this workshop you will receive current information about all these issues and an in-depth explanation about how they impact on your financial institution and your safe deposit box renters.

Related Topics: Risk Management/Legal, Safe Deposit

Consumer Real Estate Loans

Presented by Anne Lolley
This event was recorded on Monday, February 12th, 2018.

This webinar will be particularly helpful to bankers wanting to offer consumer real-estate loans for the first time.

Related Topics: Lending

Masterful Time Management

Presented by Philip Vassallo
This event was recorded on Friday, February 9th, 2018.

This webinar will equip you with the tools and tips to getting things done effectively and efficiently, and resolving time-eroding issues as they pop up.

Related Topics: Auditing, Management/Employee Development

Opening New Accounts Part II: Business Accounts

Presented by Suzie Jones
This event was recorded on Thursday, February 8th, 2018.

This two hour webinar examines not only the compliance requirements on business entities available in most states but clearly indentifies who has authority to open and transact on the account.

Related Topics: Risk Management/Legal, Deposit Accounts

FFIEC Information Security Handbook Review

Presented by Chad Knutson
This event was recorded on Thursday, February 8th, 2018.

The FFIEC has completely re-written and significantly changed the Information Security Handbook.

Related Topics: Risk Management/Legal

Loan Documentation: Top 10 Mistakes and How to Avoid Them

Presented by Robin Russell
This event was recorded on Wednesday, February 7th, 2018.

Learn the "right thing to do" and avoid frequent exceptions and mistakes.

Related Topics: Lending

Opening New Accounts Part I: Personal/Consumer Accounts

Presented by Suzie Jones
This event was recorded on Tuesday, February 6th, 2018.

This two-hour workshop focuses on the new account opening procedures and compliance requirements for Personal and Consumer Accounts.

Related Topics: Risk Management/Legal, Deposit Accounts

Opening New Accounts - 3-Part Series

Presented by Suzie Jones
This event was recorded on Tuesday, February 6th, 2018.

This is a three-part series to be held on February 6, 8, and 13th.

Related Topics: Risk Management/Legal, Deposit Accounts

Train Smarter and More Effectively

Presented by Honey Shelton
This event was recorded on Tuesday, February 6th, 2018.

During this program, you will discover how to design training that promotes learner involvement.

Related Topics: Human Resources, Management/Employee Development

CRE Appraisals: Regulations and the Review Process

Presented by Richard Hamm
This event was recorded on Monday, February 5th, 2018.

This session will cover the key issues from the 2010 Interagency Appraisal and Evaluation Guidelines and tips for integrating them into your existing policies.

Related Topics: Lending

Excel Explained: Building Error-Proof Spreadsheets

Presented by David Ringstrom
This event was recorded on Friday, February 2nd, 2018.

In this comprehensive session, Excel expert David Ringstrom, CPA, shares a variety of tricks and techniques you can use to improve the accuracy of your Excel spreadsheets.

Related Topics: Computer Skills

Developing and Organizing an Effective Remote Deposit Capture Program (RDC)

Presented by Susan Orr
This event was recorded on Thursday, February 1st, 2018.

We'll outline the detailed information you should add to your documents and processes to support a thorough due diligence, risk assessment, and annual oversight of your customers.

Related Topics: Risk Management/Legal

What to Do When a Customer Dies

Presented by Terri D. Thomas
This event was recorded on Thursday, February 1st, 2018.

We'll walk you through the complicated process of dealing with a customer's death - both on the deposit side and the loan side.

Related Topics: Risk Management/Legal

The Directors Education Series: FinTech in 2018 and Beyond

Presented by Photo of Jerry Miller Jerry Miller
This event was recorded on Thursday, February 1st, 2018.

This program will provide a high level overview on nine areas of FinTech that many research reports and analysts have cited as top of mind.

Related Topics: Executive

The New 2018 HMDA Rule: Implementation Challenges and Compliance Questions

Presented by Carl Pry
This event was recorded on Wednesday, January 31st, 2018.

We’ll discuss the current state of HMDA in this session and get some of your questions answered.

Related Topics: Compliance, Lending

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.

Presented by Terri D. Thomas
This event was recorded on Wednesday, January 31st, 2018.

Learn how to deal effectively with these documents and the parties who serve them upon you.

Related Topics: Risk Management/Legal

Basic Business Entities & Other Commercial Borrowers

Presented by Robin Russell
This event was recorded on Wednesday, January 31st, 2018.

This webinar presents a survey of requirements, characteristics, advantages, disadvantages plus creation and documentation issues for the most frequently used types of business entities.

Related Topics: Lending

Teller Compliance Issues: Reg CC, UCC 3 & 4 and CTRs

Presented by Deborah Crawford
This event was recorded on Tuesday, January 30th, 2018.

This webinar focuses on the legal issues of checks outlined in signature cards under the uniform commercial code and the holds used on transaction accounts under Regulation CC.

Related Topics: Compliance

Top 10 Most Frequent Flood Issues

Presented by Jack Holzknecht
This event was recorded on Tuesday, January 30th, 2018.

This two-hour webinar explains the top ten issues financial institutions face regarding flood insurance.

Related Topics: Compliance, Lending

Smart Social Media

Presented by J.T. Turner
This event was recorded on Thursday, January 25th, 2018.

One simple post can destroy years of building trust and goodwill!

Related Topics: Human Resources, Risk Management/Legal

BSA / AML and OFAC - Continuing Developments

Presented by Carl Pry
This event was recorded on Thursday, January 25th, 2018.

We'll talk about where the risk areas are in these rules, and where examiners are criticizing institutions.

Related Topics: Compliance, BSA

A Business Development Officers Guide to Selling Non-Traditional Financial Products

Presented by Suzie Jones
This event was recorded on Wednesday, January 24th, 2018.

This is a detailed discussion on how to recognize prospects and either sell or refer to your internal expert or correspondent bank/credit union partner.

Related Topics: Sales, Management/Employee Development

Your Teller Cash Drawer - Mastering the Balancing Act

Presented by Janice Branch
This event was recorded on Wednesday, January 24th, 2018.

We'll remind your tellers of the importance of their job while reviewing steps needed to ensure balanced cash drawers.

Related Topics: Management/Employee Development

Improving Employee Performance in Everyday Work Situations & Reviews

Presented by Ross Blake
This event was recorded on Tuesday, January 23rd, 2018.

Learn how to give employees feedback to gain their cooperation to improve performance.

Related Topics: Human Resources, Management/Employee Development

Health Savings Accounts: It’s Time to Pay Attention!!

Presented by Patrice Konarik
This event was recorded on Tuesday, January 23rd, 2018.

This 2 hour extremely informative webinar will give you the information you need to make sure you are setting the accounts up correctly and performing the proper maintenance and reporting.

Related Topics: Risk Management/Legal

Online Deposit Account Opening

Presented by Deborah Crawford
This event was recorded on Thursday, January 18th, 2018.

How to comply with all the new account opening procedures using the online mechanism, and meet examiner expectations and scrutiny.

Related Topics: Compliance, Deposit Accounts

Handling Loan Applications - What can go wrong?

Presented by Susan Costonis
This event was recorded on Thursday, January 18th, 2018.

Join this fast-paced webinar to understand the application process with step-by-step instructions and examples.

Related Topics: Compliance, Lending

CRE Appraisals: Appraisal Components, Approaches to Value and Cap Rates

Presented by Richard Hamm
This event was recorded on Wednesday, January 17th, 2018.

Fundamental principles and features and CRE appraisals are covered.

Related Topics: Lending

IRA Update and Review

Presented by Patrice Konarik
This event was recorded on Wednesday, January 17th, 2018.

We will discuss the new changes and give you procedures on how to handle these changes, as well as many other topics.

Related Topics: IRAs

Loan Underwriting Mistakes

Presented by Linda Larger
This event was recorded on Tuesday, January 16th, 2018.

This program is focused on underwriting primarily commercial and industrial (C&I) loans and will cover common underwriting mistakes that can ultimately lead to problem loans and loan losses. More →

Related Topics: Lending

Advertising Compliance

Presented by David Dickinson
This event was recorded on Tuesday, January 16th, 2018.

Learn how to comply with advertising requirements in various regulations.

Related Topics: Compliance

Opening Accounts for Nonresident Aliens

Presented by Deborah Crawford
This event was recorded on Thursday, January 11th, 2018.

This session will address the following questions about procedures and your bank: What does the law say about identifying nonresident aliens? What type of identification is being used around the co... More →

Related Topics: Compliance, Deposit Accounts

Scrubbing and Submitting 2017 HMDA Data

Presented by Kelly M. Owsley & Jack Holzknecht
This event was recorded on Thursday, January 11th, 2018.

This two-hour webinar focuses on the existing requirements of HMDA and Regulation C.

Related Topics: Compliance, Lending

Cash Management: How Sales, Operations, and Technology Can Work Together to Generate More Fee Income

Presented by Marci Malzahn
This event was recorded on Wednesday, January 10th, 2018.

During this webinar, you will gain a more in-depth knowledge of Cash Management (aka Treasury Management) products and services.

Incident Response - Plan to Fail Well

Presented by Chad Knutson
This event was recorded on Wednesday, January 10th, 2018.

Core steps required for most incidents will be highlighted and specialized components for DDOS, malware, ransomware, CATO, and unauthorized access incident types will be examined.

Related Topics: Risk Management/Legal

Implementing Beneficial Owners on Legal Entities

Presented by Deborah Crawford
This event was recorded on Tuesday, January 9th, 2018.

This program is designed to focus on business accounts and the opening procedures, changing ownership, implementing this process and all the questions it brings.

Related Topics: Compliance, Lending

Digital Marketing: Deep Dive

Presented by Bryan Easley
This event was recorded on Tuesday, January 9th, 2018.

This presentation will be a deep dive into digital marketing geared towards people who have responsibility over marketing initiatives.

How to Analyze the Purchase of an Existing Business

Presented by Vin DiCara
This event was recorded on Friday, January 5th, 2018.

Lenders will gain a greater understanding and comfort level with the methodologies to use for analyzing these types of borrowing requests.

Related Topics: Lending

Sexual Harassment - Establishing a Respectful Workplace

Presented by Bob Gregg
This event was recorded on Thursday, January 4th, 2018.

This program brings understanding of employees' responsibilities toward each other and covers how to effectively address and resolve issues.

Related Topics: Human Resources

Basics of Banking

Presented by David Osburn
This event was recorded on Thursday, January 4th, 2018.

This seminar is a must for all new bankers and/or those that want to "brush up" on their general banking knowledge!

Related Topics: Lending

Best-Ever Compliance Checklists for Consumer Loans

Presented by Anne Lolley
This event was recorded on Wednesday, January 3rd, 2018.

Colorful easy-to-use checklists lead lenders and processors through the various compliance requirements.

Related Topics: Compliance, Lending

CECL Methodology: The New Accounting Standard

Presented by Jeffery Johnson
This event was recorded on Wednesday, January 3rd, 2018.

This program is designed to review the elements and thought process in establishing and maintaining an adequate ALLL level under the new regulatory guidance referred to as CECL.

Related Topics: Lending, Risk Management/Legal

The Directors Education Series: What’s on the Radar for 2018?

Presented by Photo of Jerry Miller Jerry Miller
This event was recorded on Monday, January 1st, 2018.

This program will provide an overview of what a Bank's Board of Directors should be aware of in 2018.

Related Topics: Executive

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Thursday, December 21st, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Coaching Tellers to Excellence

Presented by Honey Shelton
This event was recorded on Thursday, December 21st, 2017.

You will see how you can put coaching techniques into your leadership skills and get positive and meaningful results.

Related Topics: Management/Employee Development

W-9, W-8BEN and W-8BEN-E New Updated Forms and Info

Presented by Deborah Crawford
This event was recorded on Wednesday, December 20th, 2017.

During this program we will do a line-by-line review of the new forms and the subsequent tax reporting to the IRS.

Related Topics: Deposit Accounts, Reporting

Commercial Real Estate (CRE) Lending in Today’s Economy

Presented by David Osburn
This event was recorded on Wednesday, December 20th, 2017.

Attend this webinar to review the basics of “commercial real estate” including types of properties and demand/supply in the “current” market.

Related Topics: Lending

Escrows

Presented by Carl Pry
This event was recorded on Tuesday, December 19th, 2017.

In this webinar we’ll discuss the mechanics of establishing and maintaining escrow accounts, as well as in what situations escrows must be maintained.

Related Topics: Compliance, Lending, Risk Management/Legal

Writing Business Account Procedures - New CDD Rules

Presented by Deborah Crawford
This event was recorded on Tuesday, December 19th, 2017.

Learn from A to Z the best practices for opening business accounts, documenting the authority and changing signers in the new regulatory environment.

Related Topics: Deposit Accounts

IRS Information Reporting: Rules and Forms

Presented by Carl Pry
This event was recorded on Tuesday, December 19th, 2017.

Learn about the many forms financial institutions must report, with an emphasis on when and exactly what to report.

Related Topics: Compliance, Risk Management/Legal, Reporting

Onboarding Your New Hire

Presented by Honey Shelton
This event was recorded on Monday, December 18th, 2017.

Learn how to excel at new employee onboarding.

Related Topics: Human Resources, Management/Employee Development

Unraveling the Similarities and Differences Between the Green Book & ACH Payments

Presented by Kate Cole
This event was recorded on Friday, December 15th, 2017.

Learn the differences between the Green Book and the ACH Rules, with a focus on enrollment, payment processing, reclamations and limiting your liability.

Related Topics: Risk Management/Legal

Get Global: Understanding Global Cash Flow Analysis

Presented by Jeffery Johnson
This event was recorded on Thursday, December 14th, 2017.

Learn to calculate cash flow using the Uniform Cash Flow Analysis (UCA) method, as well as receive guidance in calculating Global Cash Flow Analysis.

Related Topics: Lending

EFT

Presented by David Dickinson
This event was recorded on Thursday, December 14th, 2017.

Join David Dickinson of Banker’s Compliance Consulting for a two-hour webinar dedicated to dissecting the Regulation E, VISA and MasterCard error resolution requirements.

Related Topics: Compliance

E-Sign Compliance - Implementation Steps and Requirements for Loan Applications

Presented by Susan Costonis
This event was recorded on Wednesday, December 13th, 2017.

What steps must be followed to be in compliance with E-Sign?

Related Topics: Compliance, Lending

RESPA Section 8 Violations - They're Back!

Presented by Jack Holzknecht
This event was recorded on Wednesday, December 13th, 2017.

This program reviews the RESPA/Regulation X rules that prohibit unearned fees and kickbacks and many of the recent consent decrees brokered by the CFPB.

Related Topics: Compliance, Lending

Excel Explained: Introduction to Spreadsheets

Presented by David Ringstrom
This event was recorded on Tuesday, December 12th, 2017.

Learn the basics of Excel spreadsheets, getting the knowledge needed to create functional spreadsheets and manipulate large lists of data.

Related Topics: Computer Skills

Notary Public

Presented by Terri D. Thomas
This event was recorded on Tuesday, December 12th, 2017.

Notaries and others will learn best practices for dealing with issues unique to the financial industry.

Related Topics: Risk Management/Legal

Commercial Real Estate Lending: Cash Flow Analysis & Cap Rates

Presented by Richard Hamm
This event was recorded on Monday, December 11th, 2017.

Learn to assess the important qualitative or non-financial factors that influence CRE performance over time.

Related Topics: Lending

Agricultural Loan Documentation & Administration

Presented by Robin Russell
This event was recorded on Friday, December 8th, 2017.

Learn about agricultural collateral, risk management, loan documentation, loan administration and loan monitoring.

Related Topics: Risk Management/Legal, Lending

SAR Decision Making

Presented by Deborah Crawford
This event was recorded on Thursday, December 7th, 2017.

In this program we will talk about moving from a Red Flag to a Suspicious Activity Report.

Related Topics: Compliance, BSA, Deposit Accounts

Opening Accounts for High Risk Customers: Documentation, Scripts and Risk Mitigation

Presented by Deborah Crawford
This event was recorded on Wednesday, December 6th, 2017.

This webinar will delve into scripts, documentation, and monitoring for high risk customers.

Related Topics: Risk Management/Legal, Deposit Accounts

2018 Cybersecurity Forecast

Presented by Jon Waldman
This event was recorded on Wednesday, December 6th, 2017.

As the year slowly winds down, join us for a review on major information security events in 2017 and a brief look forward at what is to come in 2018.

Related Topics: Risk Management/Legal

HMDA - Last Minute Update (Warning)

Presented by Jack Holzknecht
This event was recorded on Tuesday, December 5th, 2017.

Are you ready? The world of HMDA is changing in a dramatic fashion in just a few weeks!

Related Topics: Compliance, Lending

Exploring the IRA Universe - Part IV

Presented by Patrice Konarik
This event was recorded on Tuesday, December 5th, 2017.

If you do not want your financial institution writing checks to the IRS for filing errors, this Webinar should be a “must attend”!!

Strategic Loan Pricing

Presented by Richard Hamm
This event was recorded on Monday, December 4th, 2017.

This session will cover two "big issues" that influence pricing, then three smaller issues.

Related Topics: Lending

Exploring the IRA Universe - Part III

Presented by Patrice Konarik
This event was recorded on Friday, December 1st, 2017.

If you are searching for a Webinar where you will achieve that higher “comfort level” on these complicated topics, this seminar is “must-attend”.

Related Topics: IRAs

The Directors Education Series: Deposit Regulation Update

Presented by Deborah Crawford
This event was recorded on Friday, December 1st, 2017.

Every year new deposit regulation requirements will impact your bank. This year we will focus on Regulation CC, Prepaid Cards, Customer Due Diligence and Arbitration Rules.

Related Topics: Executive

Robbery Awareness

Presented by Barry Thompson
This event was recorded on Thursday, November 30th, 2017.

This program will cover all the necessary steps your staff needs to sustain a safe workplace in your financial institution.

Related Topics: Risk Management/Legal, Management/Employee Development

2017 TRID Final Rule Update

Presented by Jerod Moyer
This event was recorded on Thursday, November 30th, 2017.

Partner with us as we guide you through each of the areas of change in plain English so you can do what you do best, serving your customers!

Related Topics: Compliance, Lending, TRID

Commercial Construction Lending

Presented by Richard Hamm
This event was recorded on Wednesday, November 29th, 2017.

Receive an overview of the key steps involved in effectively administering commercial construction loans.

Related Topics: Lending

Fraud Detection and Investigation

Presented by Randall Phillips
This event was recorded on Wednesday, November 29th, 2017.

Learn the importance of a proper investigation, how to conduct one and how to accomplish an interview.

Related Topics: Risk Management/Legal

Living Trust Documents

Presented by Terri D. Thomas
This event was recorded on Tuesday, November 28th, 2017.

This two-hour presentation will provide financial institution personnel with best practices to use in dealing with these complex legal documents.

Related Topics: Risk Management/Legal

Critical Issues on Certificates of Deposit (CDs)

Presented by Deborah Crawford
This event was recorded on Tuesday, November 28th, 2017.

Let's look at our CD rules, procedures and ownership issues that may need to be revamped.

Related Topics: Deposit Accounts

Excel Explained: Managing Large Spreadsheets

Presented by David Ringstrom
This event was recorded on Monday, November 27th, 2017.

We will demonstrate a number of ways you can manage large spreadsheets with aplomb.

Related Topics: Computer Skills

Ratio Analysis to Determine Financial Strength

Presented by Jeffery Johnson
This event was recorded on Tuesday, November 21st, 2017.

Learn the five vital signs of any organization and the ratios required to identify them.

Related Topics: Lending

Developing an Incident Response Plan for an Information Security Breach

Presented by Susan Orr
This event was recorded on Monday, November 20th, 2017.

We will cover the regulatory requirements including state level data breach notification laws and focus on the elements of an Incident Response Plan and how you can help prevent a breach.

Related Topics: Risk Management/Legal

For Bankers, LOB Leaders and Sales Executives: The Guide to Building Your Business Work Plan for 2018

Presented by Alex Cole & Mark Trinkle
This event was recorded on Monday, November 20th, 2017.

This webinar on The Guide to Building Your Business Work Plan will provide you with a working template that contains the essential components for banks and credit unions to customize to build your ... More →

Related Topics: Sales, Management/Employee Development

Commercial and Industrial (C&I) Lending in Today’s Competitive Market

Presented by David Osburn
This event was recorded on Friday, November 17th, 2017.

An overview of Commercial and Industrial (C&I) loan products including working capital lines of credit, ABL facilities, equipment financing and their typical structure.

Related Topics: Lending

Controlling the Risks of Power of Attorney Documents

Presented by Terri D. Thomas
This event was recorded on Thursday, November 16th, 2017.

This two-hour presentation will provide financial institution personnel with best practices to use when dealing with these complex legal documents.

Related Topics: Risk Management/Legal

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Thursday, November 16th, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Flood Insurance: Compliance Issues

Presented by Carl Pry
This event was recorded on Thursday, November 16th, 2017.

We'll concentrate on some of the more vexing current issues in flood compliance by talking through sample scenarios and explaining best practices in keeping your portfolio covered.

Related Topics: Compliance, Lending

20 Legal Account Ownerships, Titles, Sample Signature Cards and Legal Documentation

Presented by Deborah Crawford
This event was recorded on Thursday, November 16th, 2017.

This program is an A-Z on account ownership and documentation. It is a must for anyone who opens or manages new accounts.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

The UCC for Lenders

Presented by Robin Russell
This event was recorded on Wednesday, November 15th, 2017.

This program is a comprehensive Uniform Commercial Code (UCC) secured lending program for persons new to banking and is also recommended as a refresher.

Related Topics: Lending

Countdown to CDD Rules: Where Are You Now?

Presented by Deborah Crawford
This event was recorded on Wednesday, November 15th, 2017.

It’s time to implement new CDD rules for legal entities customers. Final rules go into effect on May 11th, 2018.

Related Topics: BSA, Deposit Accounts

HMDA 2018 Challenges with Taking Applications Part II – Commercial Applications

Presented by Susan Costonis
This event was recorded on Tuesday, November 14th, 2017.

Attend this session and learn more about application processing for commercial loans under the new rules and gain valuable tips that will help your bank prepare for 2018.

Related Topics: Compliance, Lending

7 Habits of Highly Successful Supervisors

Presented by Honey Shelton
This event was recorded on Monday, November 13th, 2017.

If you need others to take direction from you in order to succeed, you will find this program of tremendous value!

Related Topics: Human Resources

Loan Participations for Community Banks: Risks & Rewards

Presented by Robin Russell
This event was recorded on Thursday, November 9th, 2017.

Gain a thorough understanding of Participation Agreements.

Related Topics: Lending

Employment Records and How to Keep Them

Presented by Bob Gregg
This event was recorded on Thursday, November 9th, 2017.

This program provides information on what records you should keep, for how long, the issues of record creation, storage, and the DON'Ts which create major liabilities.

Related Topics: Human Resources

Violence in Your Workplace: Prevention & Response

Presented by Carol Dodgen
This event was recorded on Wednesday, November 8th, 2017.

In this presentation, we will analyze recent cases to identify unheeded warnings, and then identify physical security measures and procedures that either were not in place or were ignored.

Related Topics: Human Resources, Risk Management/Legal

Lending 101

Presented by Anne Lolley
This event was recorded on Tuesday, November 7th, 2017.

In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.

Related Topics: Lending

Information Security Program Basics: Create and Build Your Program

Presented by Jon Waldman
This event was recorded on Tuesday, November 7th, 2017.

Explore the fundamental building blocks of a repeatable framework for cybersecurity and information security issues.

Related Topics: Risk Management/Legal

Compliance Management System (CMS): What a Successful Program Looks Like

Presented by Carl Pry
This event was recorded on Monday, November 6th, 2017.

Virtually all the federal regulators have issued guidance on what should be present in an effective CMS. We will explore those expectations.

Related Topics: Compliance, Risk Management/Legal

Untangling the Web of Fee Disclosures

Presented by Kelly M. Owsley & Jack Holzknecht
This event was recorded on Monday, November 6th, 2017.

This webinar will help you untangle the intricacies of numerous fee disclosure requirements.

Related Topics: Compliance, Lending

Federal Compliance School OnDemand with Live Streaming

Presented by Carl Pry
This event was recorded on Monday, November 6th, 2017.

Attend this Federal Compliance School via Live Streaming Video!

Related Topics: Compliance

Basic Cash Flow Analysis

Presented by Jeffery Johnson
This event was recorded on Friday, November 3rd, 2017.

Learn how to calculate cash flow using the Universal Cash Flow Analysis method (UCA).

Related Topics: Lending

BSA Series: 10 BSA Exam Hot Spots

Presented by Deborah Crawford
This event was recorded on Thursday, November 2nd, 2017.

During this program, we will look at some of the examiner's hot spots for BSA.

Related Topics: Risk Management/Legal, BSA

TRID for Construction Loans

Presented by Kelly M. Owsley & Jack Holzknecht
This event was recorded on Thursday, November 2nd, 2017.

The program provides answers for the many questions bankers have regarding the proper disclosure of construction loans.

Related Topics: Compliance, Lending, TRID

The Directors Education Series: The Five Pillars of a BSA/AML Program

Presented by Deborah Crawford
This event was recorded on Wednesday, November 1st, 2017.

Update your Board on the new BSA requirements and on new beneficial ownership rules.

Related Topics: Compliance, BSA, Executive

UDAAP: Risk Assessment, Examination Procedures and Management

Presented by Deborah Crawford
This event was recorded on Tuesday, October 31st, 2017.

This program will serve as an introduction as to the broader aspects of the concept of the UDAAP risk assessment and how to assemble all the pieces to get the job done.

Related Topics: Compliance, Risk Management/Legal

Contingent Liabilities: Three Lines of Defense for Lenders

Presented by Richard Hamm
This event was recorded on Monday, October 30th, 2017.

This webinar reviews the various types of contingent liabilities and the three lines of defense.

Related Topics: Lending

Lending to Non-Profit Organizations

Presented by Jeffery & Jasmine Johnson
This event was recorded on Friday, October 27th, 2017.

This course is designed to introduce participants to the various types of NPOs.

Related Topics: Lending

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Thursday, October 26th, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Exploring the IRA Universe - Part II

Presented by Patrice Konarik
This event was recorded on Thursday, October 26th, 2017.

Learn about important recent changes to the world of IRA Rollovers.

Related Topics: IRAs

Marketing & Advertising Compliance

Presented by Carl Pry
This event was recorded on Wednesday, October 25th, 2017.

As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.

Related Topics: Compliance, Risk Management/Legal

Tech Fraud: A Virtual Minefield

Presented by Randall Phillips
This event was recorded on Wednesday, October 25th, 2017.

This webinar will bring you up to date on the latest social engineering tactics being used.

Related Topics: Risk Management/Legal

Employment Compliance Obligations Under the Trump Administration

Presented by Steven Greene
This event was recorded on Tuesday, October 24th, 2017.

This presentation specifically addresses employment compliance obligations extending to community banks from federal laws, regulations and courts.

Related Topics: Compliance, Human Resources

FFIEC Information Security Handbook Review

Presented by Jon Waldman
This event was recorded on Friday, October 20th, 2017.

The FFIEC has completely re-written and significantly changed the Information Security Handbook.

Related Topics: Risk Management/Legal

Exploring the IRA Universe - Part I

Presented by Patrice Konarik
This event was recorded on Thursday, October 19th, 2017.

The goal of this Part I IRA Basic Webinar is to start at the beginning of "What is an IRA?" Who can have an IRA? How much can they contribute?

Related Topics: IRAs

Exploring the IRA Universe - 4 Part Series

Presented by Patrice Konarik
This event was recorded on Thursday, October 19th, 2017.

Everything you need to know about IRAs in a four part webinar series.

Related Topics: IRAs

Loan Documentation 101: Lien Perfection, Business Collateral

Presented by Robin Russell
This event was recorded on Thursday, October 19th, 2017.

Learn about specific classifications of collateral and language description requirements for UCC-1s and security agreements.

Related Topics: Lending

Loan Documentation 101: Basic Secured Loan Documentation

Presented by Robin Russell
This event was recorded on Wednesday, October 18th, 2017.

Learn about basic loan documentation principles and practices under Revised Article 9 for collateral.

Related Topics: Lending

Loan Documentation 101: Two Part Series

Presented by Robin Russell
This event was recorded on Wednesday, October 18th, 2017.

This is a two-part series. The prices below are including both sessions. Each session can also be attended individually.

Related Topics: Lending

Customer Conflict: Opportunity Knocks

Presented by Teresa Allen
This event was recorded on Wednesday, October 18th, 2017.

The goal of this webinar is to give you the tools to avoid customer conflict and manage it effectively when it happens.

Related Topics: Human Resources, Management/Employee Development

Patch the People – Education for Customers and Employees

Presented by Chad Knutson
This event was recorded on Tuesday, October 17th, 2017.

During our session, we will explore traditional ways education has been deployed and look to improve those processes with more advanced and effective methods of patching our people.

Related Topics: Risk Management/Legal, Risk Management, Technology/Security

Advanced Financial Statement Analysis

Presented by David Osburn
This event was recorded on Monday, October 16th, 2017.

Attend this proactive seminar and learn a "comprehensive approach" to financial statement analysis.

Related Topics: Lending

Excel Explained: Filtering and Formatting Data

Presented by David Ringstrom
This event was recorded on Friday, October 13th, 2017.

In this helpful session, Excel expert David Ringstrom, CPA, shares various ways you can streamline filtering tasks.

Related Topics: Computer Skills

HMDA 2018 Challenges with Taking Applications Part I – Consumer Applications

Presented by Susan Costonis
This event was recorded on Thursday, October 12th, 2017.

Attend this session and learn more about application processing for consumer loans under the new rules and gain valuable tips that will help your bank prepare for 2018.

Related Topics: Compliance, Lending

HMDA 2018 Challenges with Taking Applications - Two Part Series

Presented by Susan Costonis
This event was recorded on Thursday, October 12th, 2017.

This is a two-part series. The prices below are including both sessions. Each session can also be attended individually by clicking on the links below.

Related Topics: Compliance, Lending

Denials

Presented by David Dickinson
This event was recorded on Thursday, October 12th, 2017.

We will address the Adverse Action Notice compliance requirements and best practices under the Equal Credit Opportunity Act (ECOA) and Fair Credit Reporting Act (FCRA).

Related Topics: Compliance, Lending

Understanding Regulation CC and the New Amendments

Presented by Terri D. Thomas
This event was recorded on Wednesday, October 11th, 2017.

A review of the final amendments to Regulation CC, which will impact fraud loss allocation and backroom check processing operations, set to take effect July 1, 2018.

Related Topics: Risk Management/Legal, Deposit Accounts

TRID Review and Update

Presented by Kelly Owsley
This event was recorded on Wednesday, October 11th, 2017.

This two-hour program provides a review of the existing rules with emphasis on the final amendments that will be mandatory beginning October 1, 2018 but will be available for use as soon as 60 days... More →

Related Topics: Compliance, Lending, TRID

Legal Liabilities when Check Fraud Occurs

Presented by Terri D. Thomas
This event was recorded on Tuesday, October 10th, 2017.

Learn best practices for spotting and stopping fraud losses.

Related Topics: Risk Management/Legal, Deposit Accounts, Management/Employee Development

Introduction to Internal Audit

Presented by Eileen Iles
This event was recorded on Thursday, October 5th, 2017.

This program will discuss the changing role of internal audit and how internal audit may add value in today’s complex banking environment.

The ACH Audit & Risk Assessment: What You Need to Know

Presented by Kate Cole
This event was recorded on Thursday, October 5th, 2017.

Spend two hours with an ACH Auditor and hear what she looks for when performing the ACH Audit and ACH Risk Assessment.

Related Topics: Auditing, Risk Management/Legal

Bank Secrecy Act Seminar OnDemand with Live Streaming

Presented by Keith Monson
This event was recorded on Thursday, October 5th, 2017.

Attend this Bank Secrecy Act Seminar via Live Streaming Video!

Related Topics: Compliance, BSA

Legal Essentials for Lenders

Presented by Robin Russell
This event was recorded on Wednesday, October 4th, 2017.

This program covers important legal issues and concepts which must be understood and consistently applied to avoid litigation and better serve customers.

Related Topics: Lending, Risk Management/Legal

ARM Disclosures - Review & Update

Presented by Jack Holzknecht
This event was recorded on Wednesday, October 4th, 2017.

This two-hour program explains how to develop, maintain and audit ARM disclosures

Related Topics: Compliance, Lending

Seven Habits of Effective Credit Administration in Commercial Banks

Presented by Jeffery Johnson
This event was recorded on Tuesday, October 3rd, 2017.

This course will address the factors you need to know to make a positive difference in the credit administration at your bank.

Related Topics: Lending

Building an Effective IT Audit Program

Presented by Chad Knutson
This event was recorded on Tuesday, October 3rd, 2017.

This session will examine in more detail how the IT Audit Program integrates with the Information Security Program.

Related Topics: Risk Management/Legal, Risk Management, Technology/Security

The Directors Education Series: Vendor Management

Presented by Deborah Crawford
This event was recorded on Monday, October 2nd, 2017.

This program will discuss the topic of Vendor Management including the risks associated with outsourcing as well as the life cycle of the relationship.

Related Topics: Executive

Transformational Growth: Enabling Enterprise-Wide Innovation

Presented by David Peterson
This event was recorded on Thursday, September 28th, 2017.

This session will highlight the pivotal opportunities all financial institutions now face.

Related Topics: Executive, Management/Employee Development

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Thursday, September 28th, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

BSA Series: 7 Core Components of an AML Program

Presented by Deborah Crawford
This event was recorded on Thursday, September 28th, 2017.

This webinar will look at the critical issues of each of these components and how they relate to your overall goal to prevent financial crimes.

Related Topics: Risk Management/Legal, Deposit Accounts

10 Do's and Dont's For Social Security and VA Accounts

Presented by Deborah Crawford
This event was recorded on Wednesday, September 27th, 2017.

This webinar will cover the accounts that receive government benefits, such as social security and veterans accounts.

Related Topics: Compliance, Risk Management/Legal, BSA

Debt Collection Review & Update

Presented by Jack Holzknecht
This event was recorded on Wednesday, September 27th, 2017.

This two-hour webinar explains the current FDCPA requirements, recent enforcement actions, and the direction of proposed changes.

Related Topics: Compliance, Lending

Federal Benefit Payments Garnishment Requirements

Presented by Terri D. Thomas
This event was recorded on Tuesday, September 26th, 2017.

The final rule not only supersedes state laws pertaining to how financial institutions process garnishments, but will also apply to state tax levies and warrants.

Related Topics: Compliance, Risk Management/Legal

Mortgage Servicing Compliance

Presented by Carl Pry
This event was recorded on Tuesday, September 26th, 2017.

We'll focus on these critical areas as well as the new rules, and provide practical advice on how to meet both regulatory and borrower expectations.

Related Topics: Compliance, Lending

Fair Lending Hot Topics - What’s on the Horizon?

Presented by Susan Costonis
This event was recorded on Monday, September 25th, 2017.

In this session, you will learn about the most current “red flags” and “hot buttons” identified by regulators in conducting Fair Lending exams.

Related Topics: Compliance, Lending

For Sales Managers: Build a No-Excuses Bank Sales Environment

Presented by Jack Kasel
This event was recorded on Monday, September 25th, 2017.

Learn specific strategies to build and cultivate a culture of responsibility with your team. No excuses, big results!

Related Topics: Sales

Texas Constitutional Amendments Affecting Home Equity Loans (SJR 60)

Presented by John Fleming and Tom Vetters
This event was recorded on Friday, September 22nd, 2017.

Attend this overview of SJR 60 and learn how these changes, if passed, may benefit your bank and your customers.

Related Topics: Risk Management/Legal

Oil & Gas Lending: Structuring & Restructuring

Presented by Robin Russell
This event was recorded on Friday, September 22nd, 2017.

A must for any bank that has loans or is considering loaning against oil & gas assets.

Related Topics: Compliance, Lending

Regulation B - Joint Intent

Presented by David Dickinson
This event was recorded on Thursday, September 21st, 2017.

Join this Regulation B - Joint Intent compliance webinar to learn the who, what, when, where and how’s of documenting an applicant’s intent to be a joint applicant.

Related Topics: Compliance, Lending

Wire Transfer Basics

Presented by Gary Nesbitt
This event was recorded on Wednesday, September 20th, 2017.

This webinar will cover the basic elements of wire transfers and how they differ from other types of payment channels.

Related Topics: Auditing, Risk Management/Legal

Equipment Lease Financing

Presented by Robin Russell
This event was recorded on Tuesday, September 19th, 2017.

This webinar focuses on the many aspects of equipment lease financing, from structure and documentation to monitoring and administration.

Related Topics: Lending

Information Security Basics: Board of Directors Edition

Presented by Chad Knutson
This event was recorded on Tuesday, September 19th, 2017.

Many directors would benefit from additional training on your Information Security Program, cybersecurity threats, and emerging technology risks.

Related Topics: Risk Management/Legal, Executive

BSA Series: The Five Pillars of BSA

Presented by Deborah Crawford
This event was recorded on Monday, September 18th, 2017.

During this webinar we will review the pillars of BSA.

Related Topics: Compliance, Risk Management/Legal, BSA

Understanding Real Estate Loan Documents

Presented by Robin Russell
This event was recorded on Thursday, September 14th, 2017.

Gain understanding of all sections of required real estate loan documents

Related Topics: Compliance, Risk Management/Legal, Lending

What to Do When a Customer Dies

Presented by Terri D. Thomas
This event was recorded on Thursday, September 14th, 2017.

We'll walk you through the complicated process of dealing with a customer's death - both on the deposit side and the loan side.

Related Topics: Risk Management/Legal

Make Your Bank Less Attractive to Criminals Using CPTED

Presented by Carol Dodgen
This event was recorded on Wednesday, September 13th, 2017.

Attendees will gain an understanding of CPTED and how they can apply these methods when conducting assessments of their facilities.

Related Topics: Risk Management/Legal

CRA Nuts & Bolts - Five Steps to Pass the Exam

Presented by Susan Costonis
This event was recorded on Wednesday, September 13th, 2017.

Learn five steps to pass the exam - and much more.

Related Topics: Compliance

Best-Ever Compliance Checklists for Commercial Loans

Presented by Anne Lolley
This event was recorded on Tuesday, September 12th, 2017.

This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.

Related Topics: Compliance, Lending

Right of Setoff

Presented by Terri D. Thomas
This event was recorded on Tuesday, September 12th, 2017.

The risks of using the "Right of Setoff" process incorrectly can be costly to your financial institution. Learn how to use this process correctly.

Related Topics: Compliance, Risk Management/Legal

Loan Documentation for “Secured” Commercial Lending Transactions

Presented by David Osburn
This event was recorded on Monday, September 11th, 2017.

The session will be summarized through a “hands-on” comprehensive “loan documentation” case study.

Related Topics: Lending

Lending To Local Government Units

Presented by Jeffery Johnson
This event was recorded on Friday, September 8th, 2017.

Learn the major credit factors to examine to predict the repayment capability of a municipality or other governmental unit.

Related Topics: Compliance, Lending

Commercial Loan Agreements and Covenants

Presented by Richard Hamm
This event was recorded on Thursday, September 7th, 2017.

This program explores the key sections in a commercial loan agreement and the goals they help achieve.

Related Topics: Lending

Core Management Skills

Presented by J.T. Turner
This event was recorded on Thursday, September 7th, 2017.

Get an excellent overview of key skills all good managers need to function at their best.

Related Topics: Human Resources

Alert! New Currency Transaction Report and Suspicious Activity Report Update

Presented by Deborah Crawford
This event was recorded on Wednesday, September 6th, 2017.

This webinar will look at these two FinCEN reports in a line-by-line fashion.

Related Topics: Compliance, Risk Management/Legal, BSA

BSA/AML for Lenders

Presented by Carl Pry
This event was recorded on Tuesday, September 5th, 2017.

Related Topics: Lending, BSA

The Directors Education Series: Fair Lending: Priorities and Enforcement Trends

Presented by Carl Pry
This event was recorded on Friday, September 1st, 2017.

This program will address the rolls of the ERM and Audit committees and also the risks of combining them.

Related Topics: Executive

BSA Risk Assessments

Presented by Deborah Crawford
This event was recorded on Thursday, August 31st, 2017.

A risk assessment is the first step in determining the focus and parameters of the bank’s BSA monitoring program.

Related Topics: Risk Management/Legal, BSA

Sixty (60) Critical Steps for Handling Delinquent and Abandoned Safe Deposit Boxes

Presented by David P. McGuinn
This event was recorded on Wednesday, August 30th, 2017.

Get answers and establish internal procedures to comply with proper safe deposit requirements.

Cash Management: How Sales, Operations, and Technology Can Work Together to Generate More Fee Income

Presented by Marci Malzahn
This event was recorded on Tuesday, August 29th, 2017.

During this webinar, you will gain a more in-depth knowledge of Cash Management (aka Treasury Management) products and services.

Dealing with Casual Days, Dress Codes and Work Appearance

Presented by Bob Gregg
This event was recorded on Friday, August 25th, 2017.

This program will cover the practical and legal issues and the current trends in workplace appearance, and what you should and shouldn't do about it.

Related Topics: Human Resources

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Thursday, August 24th, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

New BSA Officer Training

Presented by Deborah Crawford
This event was recorded on Thursday, August 24th, 2017.

We will help you set up a framework to begin your new job and organize the sections of the BSA exam manual and law so you will know how to begin.

Related Topics: BSA

Call Report for Banks - Recent Changes, Highlights, and Pitfalls

Presented by Ann Thomas
This event was recorded on Wednesday, August 23rd, 2017.

The webinar will cover the latest revisions and recently approved changes to the call report, as well as updates due to revisions in accounting standards.

Related Topics: Compliance, Risk Management/Legal

Opening Trust Accounts: Documenting Authority & Liability

Presented by Deborah Crawford
This event was recorded on Wednesday, August 23rd, 2017.

This webinar will cover standard trust-opening procedures and many questions that arise as trusts and account holder situations change.

Related Topics: Risk Management/Legal, Deposit Accounts

Flood Insurance: Compliance Issues and Enforcement Topics that Continue to Plague Lenders

Presented by Carl Pry
This event was recorded on Tuesday, August 22nd, 2017.

We'll concentrate on some of the more vexing issues in flood compliance by explaining best practices in keeping your portfolio covered.

Related Topics: Compliance, Lending

CRE Appraisals: Appraisal Components, Approaches to Value and Cap Rates

Presented by Richard Hamm
This event was recorded on Monday, August 21st, 2017.

Fundamental principles and features and CRE appraisals are covered.

Related Topics: Lending

Introduction to ACH - Part 3

Presented by Kate Cole
This event was recorded on Friday, August 18th, 2017.

This course is designed as an introduction for the novice payments professional into the world of ACH or as a solid refresher for the payments veteran.

Related Topics: Risk Management/Legal

Do’s and Don’ts on Signatures Cards

Presented by Deborah Crawford
This event was recorded on Thursday, August 17th, 2017.

These 10 fundamental rules will keep your officers and your account representatives from creating liability and future losses on the deposit side of your organization.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

Applicants and Applications

Presented by David Dickinson
This event was recorded on Thursday, August 17th, 2017.

Join us for this two-hour Applicants and Applications compliance webinar.

Related Topics: Lending

Same Day ACH: Round Two

Presented by Kate Cole
This event was recorded on Wednesday, August 16th, 2017.

Join us to discuss how this round two will affect your financial institution.

Related Topics: Compliance, Auditing, Risk Management/Legal, Executive

Cybersecurity Assessment Tool 1.1

Presented by Jon Waldman
This event was recorded on Wednesday, August 16th, 2017.

Our goal is to help attendees see the value in the assessment tool, the changes introduced in version 1.1, and building a program based on the results.

Related Topics: Risk Management/Legal

Regulation O - Lending to Insiders

Presented by Kelly M. Owsley & Jack Holzknecht
This event was recorded on Tuesday, August 15th, 2017.

This program provides the information needed by the lending, compliance and audit staff to assure ongoing compliance with the regulation.

Related Topics: Compliance, Lending

New Business Accounts: The Interview, CIP, New CDD Rules and Authority

Presented by Deborah Crawford
This event was recorded on Tuesday, August 15th, 2017.

This program will focus on building the process from different types of entities to different types of risk.

Related Topics: BSA, Deposit Accounts

CRE Appraisals: Two-Part Series

Presented by Richard Hamm
This event was recorded on Monday, August 14th, 2017.

This is the two-part webinar to be held on August 14th and August 21st, 2017.

Related Topics: Lending

CRE Appraisals: Regulations and the Review Process

Presented by Richard Hamm
This event was recorded on Monday, August 14th, 2017.

This session will cover the key issues from the 2010 Interagency Appraisal and Evaluation Guidelines and tips for integrating them into your existing policies.

Related Topics: Lending

Introduction to ACH - Part 2

Presented by Kate Cole
This event was recorded on Friday, August 11th, 2017.

This section will help you understand the responsibilities of being an ODFI.

Related Topics: Risk Management/Legal

The Professional Credit Analyst - Part 2

Presented by Richard Hamm
This event was recorded on Thursday, August 10th, 2017.

This two-part program is intended for credit analysts, portfolio managers and other bankers learning and growing into a professional banking career.

Related Topics: Lending

Annual Deposit Regulation Training for the Branch

Presented by Deborah Crawford
This event was recorded on Thursday, August 10th, 2017.

This regulatory review completes your financial institution's annual training requirements.

Related Topics: Compliance, Deposit Accounts

Excel Explained: Budget Spreadsheets

Presented by David Ringstrom
This event was recorded on Wednesday, August 9th, 2017.

Participants will learn how to create resilient and dynamic budget spreadsheets in this valuable webinar.

Related Topics: Computer Skills

Advanced Cash Flow Analysis

Presented by David Osburn
This event was recorded on Tuesday, August 8th, 2017.

This webinar will explore multiple models of both business and personal(business... More →

Related Topics: Lending

Home Equity Lines of Credit

Presented by J.T. Turner
This event was recorded on Tuesday, August 8th, 2017.

Get a great overview of all aspects of Home Equity Lines of Credit (HELOC).

Related Topics: Lending

Introduction to ACH - Part 1

Presented by Kate Cole
This event was recorded on Friday, August 4th, 2017.

The ACH Basics and Overview is designed as an introduction to ACH processing.

Related Topics: Risk Management/Legal

Introduction to ACH - 3 Part Series

Presented by Kate Cole
This event was recorded on Friday, August 4th, 2017.

The ACH Basics and Overview is designed as an introduction to ACH processing. You will gain a broad understanding of the Automated Clearing House (ACH) Network and the processes the network follows... More →

Related Topics: Risk Management/Legal

Residential Construction Lending

Presented by Jeffery Johnson
This event was recorded on Thursday, August 3rd, 2017.

Many problems can occur during construction that can leave lenders highly exposed unless they are unwritten properly.

Related Topics: Lending

Phishing Trip

Presented by Chad Knutson
This event was recorded on Thursday, August 3rd, 2017.

This discussion will review strong risk management processes and identify critical elements for building layered information security controls into your security program.

Related Topics: Technology/Security, Risk Management/Legal, Risk Management

Reg E Compliance - Five Best Practices for Handling Disputes

Presented by Susan Costonis
This event was recorded on Wednesday, August 2nd, 2017.

Will your financial institution experience more debit card fraud investigation in 2017? Learn steps for handling disputes, plus time frames for resolving unauthorized transaction claims.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

Regulation By Enforcement

Presented by Kelly M. Owsley & Jack Holzknecht
This event was recorded on Wednesday, August 2nd, 2017.

This program reviews many of the recent consent orders dealing with compliance-related matters.

Related Topics: Compliance

2017 Texas Legislative Session - Protection of Vulnerable Adults from Financial Exploitation (HB 3921)

Presented by Laura Wilson
This event was recorded on Wednesday, August 2nd, 2017.

This webinar is designed to assist bank management in the development of the required internal program and train staff to recognize signs of financial exploitation of vulnerable adults.

Related Topics: Risk Management/Legal

The Directors Education Series: Community Reinvestment Act: Achieving a Solid Rating

Presented by Carl Pry
This event was recorded on Tuesday, August 1st, 2017.

This program will address the rolls of the ERM and Audit committees and also the risks of combining them.

Related Topics: Executive

Increasing Fee Income without Raising Fees

Presented by David Carlson
This event was recorded on Friday, July 28th, 2017.

Walk away with strategies to enhance your fee revenue and keep your most profitable customers longer.

Related Topics: Executive

The Professional Credit Analyst - Part 1

Presented by Richard Hamm
This event was recorded on Thursday, July 27th, 2017.

This two-part program is intended for credit analysts, portfolio managers and other bankers learning and growing into a professional banking career.

Related Topics: Lending

The Professional Credit Analyst - Two-Part Series

Presented by Richard Hamm
This event was recorded on Thursday, July 27th, 2017.

This two-part program is intended for credit analysts, portfolio managers and other bankers learning and growing into a professional banking career.

Related Topics: Lending

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Thursday, July 27th, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Audit Report Writing

Presented by Philip Vassallo
This event was recorded on Thursday, July 27th, 2017.

You'll receive excellent resources that you can continually turn to during intense, complex audit engagements.

Related Topics: Auditing, Management/Employee Development

Advanced Commercial Loan Documentation

Presented by Robin Russell
This event was recorded on Wednesday, July 26th, 2017.

Everything a commercial loan officer should know about the core commercial loan documentation package.

Related Topics: Risk Management/Legal, Lending

Lending to Municipalities

Presented by Robin Russell
This event was recorded on Wednesday, July 26th, 2017.

We will discuss credit services for municipalities and other local government organizations.

Related Topics: Lending

2017 Texas Legislative Session - Durable Power of Attorney Act (HB 1974)

Presented by Laura Wilson
This event was recorded on Wednesday, July 26th, 2017.

This webinar reviews the new sections of the law and provides an overview of the Durable Power of Attorney Act in its entirety.

Related Topics: Risk Management/Legal

The New SSAE 16 (SSAE 18) - Discover the Impact to Third Party Management

Presented by Jon Waldman
This event was recorded on Tuesday, July 25th, 2017.

Join us in this discussion to review new requirements of the SSAE18 and its impact on Third Party management.

Related Topics: Risk Management/Legal

TRID Checkup: Recent Final Clarifications and Areas of Concern and Uncertainty

Presented by Carl Pry
This event was recorded on Tuesday, July 25th, 2017.

This webinar is intended to review and discuss many of the major issues lenders are facing with TRID (TILA-RESPA Integrated Disclosure).

Related Topics: Compliance, Lending, TRID

Current Expected Credit Losses (CECL): How to Calculate and Maintain a Proper Allowance

Presented by Jeffery Johnson
This event was recorded on Monday, July 24th, 2017.

This program is designed to review the elements and thought process in establishing and maintaining an adequate ALLL level under the new regulatory guidance referred to as CECL.

Related Topics: Lending, Risk Management/Legal

ACH Origination

Presented by Kate Cole
This event was recorded on Friday, July 21st, 2017.

What are your responsibilities and warranties?

Related Topics: Risk Management/Legal

Alert! Regulation CC Final Amendments Affecting Check Clearing

Presented by Deborah Crawford
This event was recorded on Thursday, July 20th, 2017.

Related Topics: Compliance

ATM Cashout Scam

Presented by Chad Knutson
This event was recorded on Thursday, July 20th, 2017.

Learn how to properly integrate ATM security into your risk assessment program.

Related Topics: Risk Management/Legal, Risk Management, Technology/Security

SSN, EINs, and ITINs: Understanding our Job as a Withholding Agent

Presented by Deborah Crawford
This event was recorded on Wednesday, July 19th, 2017.

In this program we will review taxpayer identification numbers and W-9 and W-8BEN requirements.

Related Topics: Deposit Accounts, Reporting

Introduction to Compliance Risk Assessments

Presented by Don Blaine
This event was recorded on Wednesday, July 19th, 2017.

You will be provided the knowledge to conduct a risk assessment for all key compliance areas at your bank following this program.

Related Topics: Compliance, Risk Management/Legal

2017 Texas Legislative Session Deposit Account Changes - 3 Part Series

Presented by Laura Wilson
This event was recorded on Wednesday, July 19th, 2017.

This is a series to be held on July 19, 26, and August 2. The prices include all sessions. Each session can also be attended individually.

Related Topics: Risk Management/Legal

2017 Texas Legislative Session - Uniform Account Form (SB 714)

Presented by Laura Wilson
This event was recorded on Wednesday, July 19th, 2017.

This webinar will ensure your efforts are targeted and necessary for your bank.

Related Topics: Risk Management/Legal

Best-Ever Compliance Checklists for Consumer Loans

Presented by Anne Lolley
This event was recorded on Tuesday, July 18th, 2017.

Colorful easy-to-use checklists lead lenders and processors through the various compliance requirements. Financial institutions that use the lists will virtually eliminate compliance errors

Related Topics: Compliance, Lending

Flood Insurance for Cancelled Communities

Presented by Kelly M. Owsley & Jack Holzknecht
This event was recorded on Tuesday, July 18th, 2017.

This webinar explains the requirements of communities to take adequate floodplain management measures and how a community falls into a suspended status.

Related Topics: Compliance, Lending

OFAC: Risk Assessments, Policy and Procedures

Presented by Deborah Crawford
This event was recorded on Monday, July 17th, 2017.

This program will look at a comprehensive approach to OFAC.

Related Topics: Compliance, BSA, Deposit Accounts

Vital Check and Deposit Issues - A Deeper Dive

Presented by Deborah Crawford
This event was recorded on Friday, July 14th, 2017.

In this webinar, we will continue to delve into common questions and answers that your frontline has about checks and deposits.

Related Topics: Deposit Accounts, Management/Employee Development

Corporate Account Takeover - Latest Cases

Presented by Chad Knutson
This event was recorded on Thursday, July 13th, 2017.

We will review CATO cases, important considerations, and the outcome for the financial institution.

Related Topics: Risk Management/Legal

Small Creditor Revisions, ATR & QM Requirements

Presented by Jerod Moyer
This event was recorded on Thursday, July 13th, 2017.

Learn about the Small Creditor criteria and how they affect your Ability to Repay (ATR), Qualiﬁed Mortgage (QM) and Higher-Priced Mortgage Loan (HPML) requirements.

Related Topics: Compliance, Lending

Opening Minor Accounts

Presented by Deborah Crawford
This event was recorded on Wednesday, July 12th, 2017.

Learn how to answer your adult accountholders' questions on how to set up accounts for grandchildren, for college, and other reasons to set up minor accounts.

Related Topics: Risk Management/Legal, Deposit Accounts

Annual Compliance Training for Commercial Lenders

Presented by Susan Costonis
This event was recorded on Wednesday, July 12th, 2017.

Attend this webinar to understand the application process and applicable regulations.

Related Topics: Compliance, Lending

New 2018 Residential Loan Application

Presented by J.T. Turner
This event was recorded on Tuesday, July 11th, 2017.

This webinar will review the new forms, its changes, and the way it impacts underwriting.

Related Topics: Lending

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.

Presented by Terri D. Thomas
This event was recorded on Tuesday, July 11th, 2017.

Learn how to deal effectively with these documents and the parties who serve them upon you.

Related Topics: Risk Management/Legal

Loan Structure, Documentation and Compliance

Presented by David Osburn
This event was recorded on Monday, July 10th, 2017.

Attend this proactive seminar and receive a thorough overview of commercial lending requirements from a loan structure, documentation, and compliance perspective.

Related Topics: Lending

The Directors Education Series: The Risks of Combining ERM and Audit Committees

Presented by Photo of Jerry Miller Jerry Miller
This event was recorded on Monday, July 3rd, 2017.

This program will address the rolls of the ERM and Audit committees and also the risks of combining them.

Related Topics: Executive

Auditing Your Bank Secrecy Act Program

Presented by Deborah Crawford
This event was recorded on Thursday, June 29th, 2017.

This program is a must to stay current on BSA issues.

Related Topics: BSA

Accounting Essentials for Banks

Presented by Eileen Iles
This event was recorded on Thursday, June 29th, 2017.

Understanding how Banks account for financial transactions, compile basic financial statements and communicate their financial information.

Related Topics: Reporting

Handling Accounts, Checks and IRS Reporting at Death

Presented by Deborah Crawford
This event was recorded on Wednesday, June 28th, 2017.

Learn about checks, IRAs, deposit ownership, trusts, UTMA, affidavits of heirship and other complex issues that can occur when a customer dies.

Related Topics: Risk Management/Legal, Deposit Accounts

Commercial Real Estate Lending: Property Types, Lease Structures and Other Non-Financial Risks

Presented by Richard Hamm
This event was recorded on Tuesday, June 27th, 2017.

Learn to assess the important qualitative or non-financial factors that influence CRE performance over time.

Related Topics: Lending

HMDA Data Collection & Reporting Requirements for 2018

Presented by David Dickinson
This event was recorded on Tuesday, June 27th, 2017.

We'll cover the upcoming HMDA changes and deliver plain English interpretations and guidance.

Related Topics: Compliance, Lending

Excel Explained: Pivot Tables Part 2

Presented by David Ringstrom
This event was recorded on Monday, June 26th, 2017.

Learn how to push the boundaries of pivot tables.

Related Topics: Computer Skills

FinTech Trends

Presented by Chad Knutson
This event was recorded on Friday, June 23rd, 2017.

We will explore current and emerging threats that target mobile devices and FinTech solutions.

Related Topics: Auditing/Reporting, Risk Management, Technology/Security

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Thursday, June 22nd, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Legal Issues of Checks

Presented by Deborah Crawford
This event was recorded on Thursday, June 22nd, 2017.

Learn about many legal aspects of checks, and the compliance issues of Reg CC and BSA. This webinar will serve as the annual training requirement for both these regulations.

Related Topics: Risk Management/Legal, Management/Employee Development, Deposit Accounts

Critical E-Sign Implementation Issues for Lending

Presented by Susan Costonis
This event was recorded on Wednesday, June 21st, 2017.

What steps must be followed to be in compliance with E-Sign?

Related Topics: Compliance, Lending, Risk Management/Legal

Regulations X and Z - 2017 Revised Servicing Rules

Presented by Kelly M. Owsley & Jack Holzknecht
This event was recorded on Wednesday, June 21st, 2017.

This program reviews many of the recent consent orders dealing with compliance-related matters.

Related Topics: Compliance, Lending

W-9, W-8BEN and W-8BEN-E New Updated Forms and Info

Presented by Deborah Crawford
This event was recorded on Tuesday, June 20th, 2017.

During this program we will do a line-by-line review of the new forms and the subsequent tax reporting to the IRS.

Related Topics: Deposit Accounts, Reporting

Marketing & Advertising Compliance

Presented by Carl Pry
This event was recorded on Tuesday, June 20th, 2017.

As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.

Related Topics: Compliance, Risk Management/Legal

Excel Explained: Pivot Tables Part 1

Presented by David Ringstrom
This event was recorded on Monday, June 19th, 2017.

Learn the basics of using Excel pivot tables.

Related Topics: Computer Skills

Excel Explained: Pivot Tables - Two-Part Series

Presented by David Ringstrom
This event was recorded on Monday, June 19th, 2017.

Practitioners will benefit from learning how to use Excel pivot tables to create accurate reports and manipulate data.

Related Topics: Computer Skills

ACH Compliance - ACH Risk Management & Compliance Series Part 2

Presented by Kate Cole
This event was recorded on Friday, June 16th, 2017.

We will help you understand the compliance requirements associated with processing ACH entries on a day-to-day basis.

Related Topics: Compliance, Risk Management/Legal

Managing Your ACH Risk - ACH Risk Management & Compliance Series Part 1

Presented by Kate Cole
This event was recorded on Wednesday, June 14th, 2017.

This webinar is designed to help you understand the risks associated with the ACH and how to help mitigate those risks.

Related Topics: Compliance, Risk Management/Legal

ACH Risk Management & Compliance - Two Part Series

Presented by Kate Cole
This event was recorded on Wednesday, June 14th, 2017.

This webinar series is designed to help you understand the risks associated with the ACH and how to help mitigate those risks.

Related Topics: Compliance, Risk Management/Legal

Protecting Your Salaried-Exempt Status

Presented by Bob Gregg
This event was recorded on Wednesday, June 14th, 2017.

Learn how to avoid mistakes and land mines under the Department of Labor FLSA rule.

Related Topics: Human Resources

Call Center Representative Training

Presented by J.T. Turner
This event was recorded on Tuesday, June 13th, 2017.

This webinar will focus on the customer service aspects of Call Centers.

Related Topics: Sales, Management/Employee Development

Introduction to Consumer Lending

Presented by David Osburn
This event was recorded on Monday, June 12th, 2017.

Learn a “five-step” analysis plan that will clarify and “unify” this often confusing financial subject.

Related Topics: Lending

Writing New Accounts Procedures with New CDD

Presented by Deborah Crawford
This event was recorded on Thursday, June 8th, 2017.

We will take the core document from deposit accounts documentation and set up a working document so that you can tailor your procedures into the framework we will provide.

Related Topics: Risk Management/Legal, Deposit Accounts

Basics of Real Estate Loan Documentation

Presented by Robin Russell
This event was recorded on Wednesday, June 7th, 2017.

Receive an overview of real estate loan documentation requirements, regulatory compliance issues, loan administration issues and best practices.

Related Topics: Compliance, Lending

Prepaid Accounts - The New Rule

Presented by Don Blaine
This event was recorded on Wednesday, June 7th, 2017.

This two-hour webinar will address all requirements of the new rule which primarily becomes effective on October 1, 2017.

Related Topics: Compliance, Deposit Accounts

Three Key Risk Assessments in Your ERM Program - ERM, IT, and Internal Controls

Presented by Marci Malzahn
This event was recorded on Tuesday, June 6th, 2017.

This webinar will take you through a step-by-step process to develop three key Risk Assessments you must have as critical components of your ERM Program.

Related Topics: Risk Management/Legal

Notary Public

Presented by Terri D. Thomas
This event was recorded on Tuesday, June 6th, 2017.

Notaries and others will learn best practices for dealing with issues unique to the financial industry.

Related Topics: Risk Management/Legal

Writing an Effective Credit Memorandum

Presented by Jeffery Johnson
This event was recorded on Monday, June 5th, 2017.

Learn skills required to write an effective credit memorandum.

Related Topics: Lending

Bank Call Report Preparation for Beginners - Part 5

Presented by Ann Thomas
This event was recorded on Friday, June 2nd, 2017.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

The Directors Education Series: Audit Committee Structure and FDICIA Requirements for Committee Makeup

Presented by Photo of Jerry Miller Jerry Miller
This event was recorded on Thursday, June 1st, 2017.

In this concise overview of the requirements, insights are shared not only on the basic requirements, but also specific questions to consider when assessing independence of a director to potentiall... More →

Related Topics: Executive

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Tuesday, May 30th, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Bank Call Report Preparation for Beginners - Part 4

Presented by Ann Thomas
This event was recorded on Friday, May 26th, 2017.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Regulatory Pressure on Third Party Management

Presented by Chad Knutson
This event was recorded on Thursday, May 25th, 2017.

We will explore best practices for Vendor Management, Third Party Risk Management, and Customer Risk Management.

Related Topics: Risk Management/Legal

Military Lending Act Essentials

Presented by Jack Holzknecht
This event was recorded on Wednesday, May 24th, 2017.

This webinar reviews the requirements and covers common violations and provides solutions.

Related Topics: Compliance, Lending

Records Management and Retention

Presented by Carl Pry
This event was recorded on Tuesday, May 23rd, 2017.

Records management is the point of convergence of these resources, which is why effective and reliable records management must be part of your Compliance Program.

Related Topics: Compliance, Risk Management/Legal

Regulation DD (Truth in Savings): Common Errors

Presented by Deborah Crawford
This event was recorded on Tuesday, May 23rd, 2017.

A comprehensive review of Truth In Savings and all the errors that can cause a financial institution to have a UDAAP issue or issues.

Related Topics: Risk Management/Legal, Deposit Accounts

Webinar Subscription Packages

Presented by Honey Shelton
This event was recorded on Monday, May 22nd, 2017.

If your institution attends at least 5 webinars per year, a webinar subscription package is a no-brainer!

Related Topics: Compliance, IRAs, Lending, Human Resources, Computer Skills, Risk Management/Legal, BSA, Deposit Accounts, Executive, Management/Employee Development, Safe Deposit, TRID, Sales, Reporting

For Salespeople: Learn How Top Producing Bankers Prospect for Business

Presented by Jack Kasel
This event was recorded on Monday, May 22nd, 2017.

Become more effective at the early steps in the sales process so you can shorten the sales cycle, eliminate stalls and "think it overs" at the closing table, and close more business.

Related Topics: Sales

Bank Call Report Preparation for Beginners - Part 3

Presented by Ann Thomas
This event was recorded on Friday, May 19th, 2017.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Commercial Real Estate Lending: Cash Flow Analysis & Cap Rates

Presented by Richard Hamm
This event was recorded on Thursday, May 18th, 2017.

Learn to assess the important qualitative or non-financial factors that influence CRE performance over time.

Related Topics: Lending

Commercial Real Estate Lending Series

Presented by Richard Hamm
This event was recorded on Thursday, May 18th, 2017.

Learn to assess the important qualitative or non-financial factors that influence CRE performance over time.

Related Topics: Lending

Escrow Account Compliance

Presented by David Dickinson
This event was recorded on Thursday, May 18th, 2017.

This webinar will cover the latest requirements, guidance, best practices and compliance hot spots.

Related Topics: Compliance, Lending

Basic Underwriting

Presented by J.T. Turner
This event was recorded on Wednesday, May 17th, 2017.

This class will give an excellent overview of the components of risk an underwriter considers in reviewing a loan.

Related Topics: Lending

Living Trust Documents

Presented by Terri D. Thomas
This event was recorded on Tuesday, May 16th, 2017.

This two-hour presentation will provide financial institution personnel with best practices to use in dealing with these complex legal documents.

Related Topics: Risk Management/Legal, Risk Management

Problem Loan Workout in Today's Market

Presented by David Osburn
This event was recorded on Monday, May 15th, 2017.

Learn a “five-step” analysis plan that will clarify and “unify” this often confusing financial subject.

Related Topics: Lending, Risk Management/Legal

Bank Call Report Preparation for Beginners - Part 2

Presented by Ann Thomas
This event was recorded on Friday, May 12th, 2017.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Controlling the Risks of Power of Attorney Documents

Presented by Terri D. Thomas
This event was recorded on Thursday, May 11th, 2017.

This two-hour presentation will provide financial institution personnel with best practices to use when dealing with these complex legal documents.

Related Topics: Risk Management/Legal, Risk Management

Providing Accurate and Timely Adverse Action Notices

Presented by Kelly Owsley
This event was recorded on Wednesday, May 10th, 2017.

This webinar reviews the requirements and covers common violations and provides solutions.

Related Topics: Compliance, Lending

Call Reports: RC-C Loan Coding and Related RC-R Reporting

Presented by Ann Thomas
This event was recorded on Wednesday, May 10th, 2017.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Reporting

Fair Lending Hot Topics in 2017 - What's On the Horizon?

Presented by Susan Costonis
This event was recorded on Tuesday, May 9th, 2017.

How will your regulator evaluate Fair Lending compliance in the next exam?

Related Topics: Compliance, Lending

Customer Identification Programs and Customer Due Diligence: 2017 Update

Presented by Deborah Crawford
This event was recorded on Tuesday, May 9th, 2017.

This program will look line-by-line at the regulations and point out avenues of change to explore in 2017.

Related Topics: Compliance, BSA

Officer Calling: Prospecting, Preparing & Presentation

Presented by Jeffery Johnson
This event was recorded on Monday, May 8th, 2017.

Learn practical ideas for enhancing your calling process by focusing on every aspect from preparing for the call to handling objections, to closing the sale and retaining your customer.

Related Topics: Sales

Federal Compliance School OnDemand with Live Streaming

Presented by Carl Pry
This event was recorded on Monday, May 8th, 2017.

Attend this Federal Compliance School via Live Streaming Video!

Related Topics: Compliance

Bank Call Report Preparation for Beginners - Five Part Series

Presented by Ann Thomas
This event was recorded on Friday, May 5th, 2017.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Bank Call Report Preparation for Beginners - Part 1

Presented by Ann Thomas
This event was recorded on Friday, May 5th, 2017.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Coaching Tellers to Excellence

Presented by Honey Shelton
This event was recorded on Thursday, May 4th, 2017.

You will see how you can put coaching techniques into your leadership skills and get positive and meaningful results.

Related Topics: Management/Employee Development

Top 10 Missing FFIEC Cybersecurity Assessment Controls

Presented by Chad Knutson
This event was recorded on Thursday, May 4th, 2017.

We will discuss the expectations within the FFIEC Retail Payments Booklet.

Related Topics: Risk Management/Legal

Understanding Commercial Loan Documents

Presented by Robin Russell
This event was recorded on Wednesday, May 3rd, 2017.

The instructor will lead participants through all sections of the various required loan documents.

Related Topics: Lending

Consumer Compliance Rating System Program - 2017 Update

Presented by Don Blaine
This event was recorded on Wednesday, May 3rd, 2017.

We will address all three main categories - "Board and Management Oversight", "Compliance Program" and "Violations of Law and Consumer Harm" - along with each of those categories 19 subcomponents.<... More →

Related Topics: Compliance

Lending 101

Presented by Anne Lolley
This event was recorded on Tuesday, May 2nd, 2017.

In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.

Related Topics: Lending

Opening Accounts for Nonprofits & Charities

Presented by Deborah Crawford
This event was recorded on Tuesday, May 2nd, 2017.

Learn how to set-up these different nonprofit organizations, associations and corporations.

Related Topics: Risk Management/Legal, Deposit Accounts

The Directors Education Series: Board Committee Composition

Presented by Photo of Jerry Miller Jerry Miller
This event was recorded on Monday, May 1st, 2017.

This program is a focused overview of the importance of board committees, their structure and purpose, and the membership composition.

Related Topics: Executive

Credit Card Compliance: Important Issues

Presented by Carl Pry
This event was recorded on Thursday, April 27th, 2017.

This webinar will cover the in-depth credit rules in Reg Z, as well as other requirements.

Related Topics: Compliance

ACH Exception Processing

Presented by Kate Cole
This event was recorded on Thursday, April 27th, 2017.

There is an exception to many rules, including ACH.

Related Topics: Compliance, Risk Management/Legal

Opening New Accounts III - Trust, Fiduciary and Minor Accounts

Presented by Photo of Susan Fonteno Susan Fonteno
This event was recorded on Wednesday, April 26th, 2017.

We'll discuss the responsibilities of collecting correct documentation, titling the account correctly, choosing the correct ownership and allowing proper access to the account.

Related Topics: Risk Management/Legal, Deposit Accounts

CRA - Review and Update

Presented by Kelly M. Owsley & Jack Holzknecht
This event was recorded on Wednesday, April 26th, 2017.

This program contains core knowledge needed by all lenders to implement the new CRA rules.

Related Topics: Compliance, Lending

CDD and the 5th Pillar

Presented by Don Blaine
This event was recorded on Tuesday, April 25th, 2017.

This two-hour program identifies which guidance has now become a regulatory requirement and needs to be addressed immediately.

Related Topics: Compliance, BSA, Deposit Accounts

Deposit Analysis for Today's Environment

Presented by Photo of Dave Koch Dave Koch
This event was recorded on Tuesday, April 25th, 2017.

In this session, we will examine how a bank might review its depositor composition.

Related Topics: Deposit Accounts, Executive

Commercial & Business Lending Basics for Support Personnel

Presented by Richard Hamm
This event was recorded on Monday, April 24th, 2017.

This webinar is designed to take the "mystery" out of the commercial lending process and the confusing terminology often used by lenders.

Related Topics: Lending

Advanced Lending Techniques Through Loan Hedging

Presented by Ed Kofman
This event was recorded on Friday, April 21st, 2017.

In an unprecedented interest rate environment, we will share strategies that allow lenders to address essential questions.

Related Topics: Lending

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Thursday, April 20th, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

FFIEC Mobile Services Guidance Review

Presented by Chad Knutson
This event was recorded on Thursday, April 20th, 2017.

We will discuss the expectations within the FFIEC Retail Payments Booklet.

Related Topics: Risk Management/Legal

Robbery Prevention & Response

Presented by Carol Dodgen
This event was recorded on Wednesday, April 19th, 2017.

In this session, we will discuss methods of robbery prevention, including policies and physical security, as well as robbery response.

Related Topics: Risk Management/Legal

Analyzing Tax Returns for Mortgage Decisions

Presented by J.T. Turner
This event was recorded on Wednesday, April 19th, 2017.

This webinar is designed to give mortgage lenders a better grasp of tax returns and their importance in making quality loan decisions.

Related Topics: Lending

Dealing with Appraisals: Regulations and Requirements

Presented by Carl Pry
This event was recorded on Tuesday, April 18th, 2017.

Learn in-depth details of the appraisal and valuation process, from both the lender and appraiser side of the game.

Related Topics: Compliance, Lending

Opening New Accounts II - Business Accounts

Presented by Suzie Jones
This event was recorded on Tuesday, April 18th, 2017.

We'll investigate the types of business entities available in most states and clarify who has authority to open the account and ultimately sign the resolutions.

Related Topics: Risk Management/Legal, Deposit Accounts

Basic Bankruptcy for Bankers

Presented by Robin Russell
This event was recorded on Thursday, April 13th, 2017.

This webinar will introduce you to the world of bankruptcy.

Related Topics: Lending, Risk Management/Legal

Boosting Morale, Service & Cross-Selling

Presented by Honey Shelton
This event was recorded on Wednesday, April 12th, 2017.

Learn how to boost morale among the troops so they can boost service delivery and cross-selling!

Related Topics: Human Resources

Safe Deposit Box “Danger Zones”

Presented by David P. McGuinn
This event was recorded on Wednesday, April 12th, 2017.

Get a realistic and well-organized method of reviewing and auditing your procedures before a catastrophe occurs.

Related Topics: Compliance, Risk Management/Legal, Safe Deposit

Opening New Accounts - Three-Part Series

Presented by Patrice Konarik
This event was recorded on Tuesday, April 11th, 2017.

This is a three-part webinar series on Opening New Accounts.

Related Topics: Deposit Accounts

Opening New Accounts I - Legal Ownership of Consumer Accounts

Presented by Patrice Konarik
This event was recorded on Tuesday, April 11th, 2017.

When we look at a legal document, 4 points must be clear: Learn what they are and why.

Related Topics: Risk Management/Legal, Deposit Accounts

Regulation CC - Check Holds

Presented by Deborah Crawford
This event was recorded on Tuesday, April 11th, 2017.

Key questions will be addressed in this informative and easy to follow program for the frontline.

Related Topics: Compliance

Excel Explained: Minimize Spreadsheet Errors

Presented by David Ringstrom
This event was recorded on Monday, April 10th, 2017.

Learn a variety of tricks and techniques you can use to improve the integrity of your Excel spreadsheets.

Related Topics: Computer Skills

Key Ratio Analysis: Calculating and Interpreting the Numbers Correctly!

Presented by David Osburn
This event was recorded on Friday, April 7th, 2017.

Learn a “five-step” analysis plan that will clarify and “unify” this often confusing financial subject.

Related Topics: Lending

Loan Participations: What You Should Know

Presented by Jeffery Johnson
This event was recorded on Thursday, April 6th, 2017.

Learn the basic requirements for successful loan participations or syndications.

Related Topics: Lending

Flood Insurance Compliance

Presented by Jerod Moyer
This event was recorded on Thursday, April 6th, 2017.

Join us for a webinar covering the flood insurance compliance HOT SPOTS.

Related Topics: Compliance, Risk Management/Legal, Lending

BSA Series: 10 Examination Hot Spots

Presented by Deborah Crawford
This event was recorded on Wednesday, April 5th, 2017.

We will look at the top exam issues for 2017 and focus on avoiding the mishaps of poor planning on your examination.

Related Topics: Compliance, BSA

Reg E Compliance - Five Best Practices for Handling Disputes

Presented by Susan Costonis
This event was recorded on Wednesday, April 5th, 2017.

Will your financial institution experience more debit card fraud investigation in 2017? Learn steps for handling disputes, plus time frames for resolving unauthorized transaction claims.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

Letters of Credit

Presented by Robin Russell
This event was recorded on Tuesday, April 4th, 2017.

Whether your bank issues letters of credit, accepts letters of credit or takes liens on letter of credit rights, this program is for you.

Related Topics: Risk Management/Legal, Lending

Limited Liability Companies: Do's and Don'ts

Presented by Deborah Crawford
This event was recorded on Tuesday, April 4th, 2017.

Learn how to open, document, change signers, and handle the paperwork on these interesting accounts.

Related Topics: Deposit Accounts

TRID Checkup: Areas of Concern and Uncertainty

Presented by Carl Pry
This event was recorded on Monday, April 3rd, 2017.

This webinar is intended to review and discuss many of the major issues lenders are facing with TRID.

Related Topics: Compliance, Lending, TRID

The Directors Education Series: Cybersecurity Impacts on Strategic Planning

Presented by Chad Knutson
This event was recorded on Monday, April 3rd, 2017.

This session will review technology trends and emerging FinTech, the shift in cybercrime, and discuss the associated risks which must be considered to successfully extract strategic value for the i... More →

Related Topics: Compliance, Risk Management/Legal, Executive

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Thursday, March 30th, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Ability-to-Repay/Qualified Mortgage Review and Update

Presented by Kelly M. Owsley & Jack Holzknecht
This event was recorded on Wednesday, March 29th, 2017.

Are the current options used by your institution to determine if the mortgage is qualified still available?

Related Topics: Compliance, Risk Management/Legal, Lending

Improving Employee Performance in Everyday Work Situations & Reviews

Presented by Ross Blake
This event was recorded on Tuesday, March 28th, 2017.

Learn how to give employees feedback to gain their cooperation to improve performance.

Related Topics: Human Resources, Management/Employee Development

BSA Model Validation - Are You Talking to Me?

Presented by Don Blaine
This event was recorded on Monday, March 27th, 2017.

Key bank personnel can learn to oversee the validation process and ensure your bank meets regulatory and audit expectations.

Related Topics: Compliance, Risk Management/Legal, BSA

Addressing Threats of Violence

Presented by Bob Gregg
This event was recorded on Friday, March 24th, 2017.

Learn about legal and practical issues related to workplace violence, including the ADA Direct Threat standards. We'll also address policies and best practices.

Related Topics: Risk Management/Legal, Human Resources

Training the Trainer

Presented by Honey Shelton
This event was recorded on Thursday, March 23rd, 2017.

If you are responsible for training others, this is for you!

Related Topics: Human Resources, Management/Employee Development

2018 HMDA Bank and Reportable Transaction Coverage Requirements

Presented by David Dickinson
This event was recorded on Thursday, March 23rd, 2017.

We'll cover the upcoming HMDA changes and deliver plain English interpretations and guidance.

Related Topics: Compliance, Lending

Loan Documentation: Top 10 Mistakes and How to Avoid Them

Presented by Robin Russell
This event was recorded on Wednesday, March 22nd, 2017.

Learn the "right thing to do" and avoid frequent exceptions and mistakes.

Related Topics: Lending

Call Report - Lending Schedules for Banks

Presented by Ann Thomas
This event was recorded on Wednesday, March 22nd, 2017.

Learn the classification priority for reporting loan information correctly.

Related Topics: Reporting

Analyzing Appraisals for Mortgage Decisions

Presented by J.T. Turner
This event was recorded on Tuesday, March 21st, 2017.

This webinar will give you an understanding of reviewing appraisals.

Related Topics: Lending

Cybercrime and the Dark Web

Presented by Chad Knutson & Buzz Hillestad
This event was recorded on Friday, March 17th, 2017.

Understanding how the internet is leveraged for crime gives us a better understanding how to protect our institutions.

Related Topics: Risk Management/Legal, Computer Skills

What to Do When a Customer Dies

Presented by Terri D. Thomas
This event was recorded on Thursday, March 16th, 2017.

We'll walk you through the complicated process of dealing with a customer's death - both on the deposit side and the loan side.

Related Topics: Risk Management/Legal

Residential Construction Lending

Presented by Richard Hamm
This event was recorded on Wednesday, March 15th, 2017.

Receive an overview of the major issues involved in consumer or residential construction lending.

Related Topics: Lending

Critical Issues on Certificates of Deposit (CDs)

Presented by Deborah Crawford
This event was recorded on Tuesday, March 14th, 2017.

Let's look at our CD rules, procedures and ownership issues that may need to be revamped for 2017.

Related Topics: Deposit Accounts

Advanced Tax Return Analysis for the Banker

Presented by David Osburn
This event was recorded on Monday, March 13th, 2017.

Learn advanced tax return concepts and related analyses to help you work more effectively with your bank's business customers.

Related Topics: Lending

BSA Emerging Issues 2017

Presented by Deborah Crawford
This event was recorded on Friday, March 10th, 2017.

Everything you need to know to succeed this year at the BSA desk.

Related Topics: BSA

Regulation E Final Changes on Prepaid Cards

Presented by Deborah Crawford
This event was recorded on Thursday, March 9th, 2017.

The new rule applies specific federal consumer protections to broad swaths of the prepaid market for the first time.

Related Topics: Compliance, Risk Management/Legal

Legal Liabilities when Check Fraud Occurs

Presented by Terri D. Thomas
This event was recorded on Thursday, March 9th, 2017.

Learn best practices for spotting and stopping fraud losses.

Related Topics: Risk Management/Legal, Management/Employee Development, Deposit Accounts

Best-Ever Compliance Checklists for Commercial Loans

Presented by Anne Lolley
This event was recorded on Wednesday, March 8th, 2017.

This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.

Related Topics: Compliance, Lending

Vital Check and Deposit Issues

Presented by Deborah Crawford
This event was recorded on Wednesday, March 8th, 2017.

You will receive the 10 Simple Rules to Handle Checks that can save you worry, litigation and money.

Related Topics: Deposit Accounts, Management/Employee Development

Compliance 101: Rules for Consumer & Mortgage Lenders

Presented by Susan Costonis
This event was recorded on Tuesday, March 7th, 2017.

Learn “what’s old, what’s new, and what’s to come”.

Related Topics: Compliance, Lending

Health Savings Accounts

Presented by Patrice Konarik
This event was recorded on Tuesday, March 7th, 2017.

How do we strike that perfect balance between customer responsibility and custodial responsibility on Health Savings Accounts?

Related Topics: Risk Management/Legal, Deposit Accounts

Commercial Construction Lending

Presented by Richard Hamm
This event was recorded on Monday, March 6th, 2017.

Receive an overview of the key steps involved in effectively administering commercial construction loans.

Related Topics: Lending

Uniform Commercial Code Rules: How to Comply to Attach and Perfect Secured Transactions

Presented by Jeffery Johnson
This event was recorded on Friday, March 3rd, 2017.

Learn how to document, close and record secured transactions covered by the Uniform Commercial Code.

Related Topics: Compliance, Lending

Achieving Unclaimed Property Compliance Best Practices for the Banking Industry

Presented by Barbara Rice & Laurie Andrews
This event was recorded on Thursday, March 2nd, 2017.

Get an overview of the law and basic tips to better manage and control this important compliance responsibility.

Related Topics: Compliance

FCRA Review and Update

Presented by Kelly M. Owsley & Jack Holzknecht
This event was recorded on Thursday, March 2nd, 2017.

If any member of your staff is not familiar with the provisions listed below they need this program.

Related Topics: Compliance, Risk Management/Legal, Lending

The Directors Education Series: CFPB Compliance

Presented by Carl Pry
This event was recorded on Wednesday, March 1st, 2017.

This discussion addresses some key points when it comes to the CFPB and their processes, so you can be best prepared.

Related Topics: Compliance, Risk Management/Legal, Executive

Basic Personal and Business Tax Return Analysis

Presented by David Osburn
This event was recorded on Monday, February 27th, 2017.

Attend this proactive seminar to gain an understanding of the often complex and confusing topic of TAXES!

Related Topics: Lending

Overdraft Protection Programs

Presented by Don Blaine
This event was recorded on Monday, February 27th, 2017.

Learn about regulatory expectations for Overdraft Protection Programs.

Related Topics: Compliance, Risk Management/Legal

Servicemember Issues: The Military Lending Act & SCRA

Presented by Carl Pry
This event was recorded on Friday, February 24th, 2017.

The Servicemembers Civil Relief Act (SCRA) is the most well-known. But there are other considerations, such as fair lending and even UDAAP.

Related Topics: Compliance, Lending

Ransomware and Cyber Extortion

Presented by Chad Knutson
This event was recorded on Friday, February 24th, 2017.

Ransomware and Cyber Extortion cases are on the rise, with over a billion dollars in losses. With this training, we will give teach institution a useful set of skills.

Related Topics: Risk Management/Legal

Signature Card Danger Zones

Presented by Deborah Crawford
This event was recorded on Thursday, February 23rd, 2017.

This is a "must attend" webinar to learn about risks, liability and losses that can occur due to signature card contracts and, most importantly, how to avoid these issues!

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Thursday, February 23rd, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Business Account Mapping: New CDD Rules in a Multi-Tiered Business Environment

Presented by Deborah Crawford
This event was recorded on Thursday, February 23rd, 2017.

Learn how to open multi-tiered business accounts.

Related Topics: BSA

New BSA Officer Training

Presented by Deborah Crawford
This event was recorded on Wednesday, February 22nd, 2017.

We will help you set up a framework to begin your new job and organize the sections of the BSA exam manual and law so you will know how to begin.

Related Topics: BSA

Accounts Receivable and Inventory Financing

Presented by Jeffery Johnson
This event was recorded on Tuesday, February 21st, 2017.

This course will cover Accounts Receivable and Inventory Financing risks, and present how a bank can prudently manage these risks.

Related Topics: Lending

Excel Explained: Dealing with Duplicate Data

Presented by David Ringstrom
This event was recorded on Thursday, February 16th, 2017.

Learn to manage duplicate data - and much more!

Related Topics: Computer Skills

Call Report for Banks - Recent Changes, Highlights, and Pitfalls

Presented by Ann Thomas
This event was recorded on Thursday, February 16th, 2017.

We'll review clarifications on the risk reporting of loan categories, deferred tax assets, equity securities, unused commitments, and interest rate locks.

Related Topics: Compliance, Risk Management/Legal

Real Estate Law for Bankers

Presented by Douglas Waldorf
This event was recorded on Wednesday, February 15th, 2017.

Learn basic real property law concepts encountered frequently by bankers.

Related Topics: Lending, Risk Management/Legal

Federal Benefit Payments Garnishment Requirements

Presented by Terri D. Thomas
This event was recorded on Wednesday, February 15th, 2017.

The final rule not only supersedes state laws pertaining to how financial institutions process garnishments, but will also apply to state tax levies and warrants.

Related Topics: Compliance, Risk Management/Legal

Smart Social Media

Presented by J.T. Turner
This event was recorded on Tuesday, February 14th, 2017.

One simple post can destroy years of building trust and goodwill!

Related Topics: Human Resources, Risk Management/Legal

It’s Time for a TRID Check Up

Presented by Jerod Moyer
This event was recorded on Tuesday, February 14th, 2017.

This comprehensive two-hour TRID check-up webinar will translate, in plain English, requirements, interpretations, latest guidance and best practices.

Related Topics: Compliance, Lending, TRID

For Sales Managers: How to Hire Better Bankers Who Can Sell

Presented by Alex Cole
This event was recorded on Monday, February 13th, 2017.

A big problem many financial institutions face is finding bankers who are also successful sales people. This webinar will help.

Related Topics: Sales

Fair Lending Review and Update

Presented by Kelly M. Owsley & Jack Holzknecht
This event was recorded on Friday, February 10th, 2017.

Learn steps your institution can take to avoid Fair Lending problems.

Related Topics: Compliance, Lending

Compliance Rules for Commercial Loans Secured by Real Estate

Presented by Susan Costonis
This event was recorded on Thursday, February 9th, 2017.

Attend this webinar to understand the application process and applicable regulations.

Related Topics: Compliance, Lending

What is Covered by D&O Insurance - What is Not?

Presented by Mike Hogan
This event was recorded on Thursday, February 9th, 2017.

This session not only addresses the coverage provided by these unique insurance policies, but it also covers the enhancements that some insurers are willing to provide.

Related Topics: Risk Management/Legal, Executive

Using Personal Tax Returns for Global Cashflow: What's Cashflow and What Isn't

Presented by Vin DiCara
This event was recorded on Wednesday, February 8th, 2017.

Learn what forms and schedules in personal tax returns you should pay attention to and what you should ignore.

Related Topics: Lending

FFIEC Information Security Handbook Review

Presented by Jon Waldman
This event was recorded on Wednesday, February 8th, 2017.

The FFIEC has completely re-written and significantly changed the Information Security Handbook.

Related Topics: Risk Management/Legal

Trump Administration - New Employment Compliance Priorities for 2017

Presented by Steven Greene
This event was recorded on Tuesday, February 7th, 2017.

Learn about employment compliance priorities for community banks for 2017.

Related Topics: Compliance, Human Resources

Successful Workout Strategies for Problem Loans

Presented by Linda Larger
This event was recorded on Tuesday, February 7th, 2017.

This seminar is designed to provide the participant with a disciplined strategy for approaching the loan when it reaches the workout situation.

Related Topics: Lending

Open-Ended Lines of Credit - Compliance Issues

Presented by Carl Pry
This event was recorded on Monday, February 6th, 2017.

This webinar will focus on the personal/overdraft lines and HELOC requirements.

Related Topics: Compliance, Lending

Basic Cash Flow Analysis

Presented by Jeffery Johnson
This event was recorded on Friday, February 3rd, 2017.

Learn how to calculate cash flow using the Universal Cash Flow Analysis method (UCA).

Related Topics: Lending

Onboarding Your New Hire

Presented by Honey Shelton
This event was recorded on Thursday, February 2nd, 2017.

Learn how to excel at new employee onboarding.

Related Topics: Risk Management/Legal, Human Resources

Escrow Rules - 2017 Review and Update

Presented by Kelly M. Owsley & Jack Holzknecht
This event was recorded on Thursday, February 2nd, 2017.

This webinar covers all of the escrow rules, including the long standing and the recently revised requirements of the flood regulations, Regulation X and Regulation Z.

Related Topics: Compliance, Lending

The Directors Education Series: Cybercrime in Banking

Presented by Chad Knutson
This event was recorded on Wednesday, February 1st, 2017.

This session will explore different types of cybercrimes such as Ransomware, Corporate Account Takeover, and Wire/ACH Fraud.

Related Topics: Compliance, Risk Management/Legal, Executive

Flood Insurance Review and Update

Presented by Kelly M. Owsley & Jack Holzknecht
This event was recorded on Monday, January 30th, 2017.

This webinar explains the new Flood Insurance laws and final regulations.

Related Topics: Compliance, Lending

ACH Rules Update

Presented by Kate Cole
This event was recorded on Friday, January 27th, 2017.

Make sure you are compliant and take advantage of the opportunities within ACH.

Related Topics: Compliance

Advertising Compliance

Presented by David Dickinson
This event was recorded on Thursday, January 26th, 2017.

Learn how to comply with advertising requirements in various regulations.

Related Topics: Compliance

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Thursday, January 26th, 2017.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Loan Underwriting Mistakes

Presented by Linda Larger
This event was recorded on Thursday, January 26th, 2017.

This seminar focuses on common underwriting mistakes that can ultimately lead to problem loans and loan losses.

Related Topics: Lending

Creating the Right Enterprise Risk Management (ERM) Program for YOUR Community Bank

Presented by Marci Malzahn
This event was recorded on Wednesday, January 25th, 2017.

Learn the fundamental pieces of the ERM puzzle, how they relate to each other, and how to integrate your ERM program into your bank’s Strategic Plan.

Related Topics: Compliance

Your Renter Dies. Who Can Access the Safe Deposit Box Now?

Presented by David P. McGuinn
This event was recorded on Wednesday, January 25th, 2017.

When your safe deposit box renter dies, who can access the box now? Get this 2017 compliance update.

Related Topics: Risk Management/Legal, Safe Deposit

BSA / AML and OFAC - Continuing Developments

Presented by Carl Pry
This event was recorded on Tuesday, January 24th, 2017.

We'll talk about where the risk areas are in these rules, and where examiners are criticizing institutions.

Related Topics: Compliance, BSA

Right of Setoff

Presented by Terri D. Thomas
This event was recorded on Tuesday, January 24th, 2017.

The risks of using the "Right of Setoff" process incorrectly can be costly to your financial institution. Learn how to use this process correctly.

Related Topics: Compliance, Risk Management/Legal

The Beginning Security Officer

Presented by Barry Thompson
This event was recorded on Friday, January 20th, 2017.

We will review the best practices for the financial institutions security officer as well as those things the security officer should never implement.

Related Topics: Risk Management/Legal

Implementing the New Beneficial Ownership Rules

Presented by Don Blaine
This event was recorded on Thursday, January 19th, 2017.

Learn the details necessary to begin to prepare for this significant change.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

Will Your Front Line Cost You Millions?

Presented by Deborah Crawford
This event was recorded on Thursday, January 19th, 2017.

T... More →

Related Topics: Risk Management/Legal, Management/Employee Development

Online Deposit Account Opening

Presented by Deborah Crawford
This event was recorded on Wednesday, January 18th, 2017.

How to comply with all the new account opening procedures using the online mechanism, and meet examiner expectations and scrutiny.

Related Topics: Compliance, Risk Management/Legal

20 Legal Account Ownerships, Titles, Sample Signature Cards and Legal Documentation

Presented by Deborah Crawford
This event was recorded on Wednesday, January 18th, 2017.

This program is an A-Z on account ownership and documentation. It is a must for anyone who opens or manages new accounts.

Related Topics: Compliance, Risk Management/Legal

The New HMDA Rule: Implementation Challenges

Presented by Carl Pry
This event was recorded on Tuesday, January 17th, 2017.

The CFPB finally issued its new HMDA rules. The new rule takes effect in phases. There's much to be done, and now is the time to start, both in compliance and technology.

Related Topics: Compliance, Lending

Handling Loan Applications – What can go wrong?

Presented by Susan Costonis
This event was recorded on Thursday, January 12th, 2017.

Join this fast-paced webinar to understand the application process with step-by-step instructions and examples.

Related Topics: Compliance, Lending

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.

Presented by Terri D. Thomas
This event was recorded on Thursday, January 12th, 2017.

Learn how to deal effectively with these documents and the parties who serve them upon you.

Related Topics: Risk Management/Legal

CRA Nuts & Bolts - Five Steps to Pass the Exam

Presented by Susan Costonis
This event was recorded on Wednesday, January 11th, 2017.

Learn five steps to pass the exam - and much more.

Related Topics: Compliance

Opening Accounts for Nonresident Aliens

Presented by Deborah Crawford
This event was recorded on Wednesday, January 11th, 2017.

Learn the impact of FATCA, new forms and 1042S reporting to the IRS, and acceptable forms of identification and Bank Secrecy Act issues in Customer Identification Programs and due diligence.

Related Topics: Compliance

Best-Ever Compliance Checklists for Consumer Loans

Presented by Anne Lolley
This event was recorded on Tuesday, January 10th, 2017.

Colorful easy-to-use checklists lead lenders and processors through the various compliance requirements. Financial institutions that use the lists will virtually eliminate compliance errors

Related Topics: Compliance, Lending

IRA Update and Review

Presented by Patrice Konarik
This event was recorded on Tuesday, January 10th, 2017.

We'll update you on any of the latest legislation, pending legislation and cost of living adjustments available for 2017.

Related Topics: IRAs

Scrubbing and Submitting 2016 HMDA Data

Presented by Kelly M. Owsley & Jack Holzknecht
This event was recorded on Monday, January 9th, 2017.

This webinar focuses on the existing requirements of HMDA and Regulation C.

Related Topics: Compliance, Lending

Basic Business Entities & Other Commercial Borrowers

Presented by Robin Russell
This event was recorded on Monday, January 9th, 2017.

This webinar presents a survey of requirements, characteristics, advantages, disadvantages plus creation and documentation issues for the most frequently used types of business entities.

Related Topics: Lending

Plan to Fail Well - Incident Response

Presented by Chad Knutson
This event was recorded on Friday, January 6th, 2017.

In this session, core steps required for most incidents will be highlighted and specialized components for DDOS, malware, CATO, and unauthorized access incident types will be explained.

Related Topics: Risk Management/Legal

Lending To Local Government Units

Presented by Jeffery Johnson
This event was recorded on Thursday, January 5th, 2017.

Learn the major credit factors to examine to predict the repayment capability of a municipality or other governmental unit.

Related Topics: Lending, Compliance

Getting Ready for CECL

Presented by Brett Schwantes
This event was recorded on Thursday, January 5th, 2017.

This webinar will help management of financial institutions start to figure out what their institution should be doing now to be ready for Current Expected Credit Loss when it becomes effective.More →

Related Topics: Compliance, Lending

Negotiation Skill Building to Improve the Bank's Business Development Efforts

Presented by David Osburn
This event was recorded on Wednesday, January 4th, 2017.

This webinar will emphasize negotiation skill building, effective communications, telephone techniques, and the negotiation process.

Related Topics: Management/Employee Development

The Directors Education Series: Cybersecurity Regulatory Update

Presented by Chad Knutson
This event was recorded on Monday, January 2nd, 2017.

This session will discuss recent regulatory guidance and how regulatory examination programs have been updated.

Related Topics: Compliance, Risk Management/Legal, Executive

Notary Public

Presented by Terri D. Thomas
This event was recorded on Wednesday, December 21st, 2016.

Notaries and others will learn best practices for dealing with issues unique to the financial industry.

Related Topics: Risk Management/Legal

Regulation E Error Resolutions and Disputes

Presented by David Dickinson
This event was recorded on Tuesday, December 20th, 2016.

This two-hour webinar will dissect the Regulation E and VISA and MasterCard error resolution requirements.

Related Topics: Compliance, Risk Management/Legal

Accounting Principles for Lenders

Presented by Jeffery Johnson
This event was recorded on Tuesday, December 20th, 2016.

Learn how the Balance Sheet, Income Statement, Reconciliation of Net Worth, and Cash Flow Statement are developed and connected.

Related Topics: Lending

IRS Information Reporting: Rules and Forms

Presented by Carl Pry
This event was recorded on Monday, December 19th, 2016.

Learn about the many forms financial institutions must report, with an emphasis on when and exactly what to report.

Related Topics: Compliance, Risk Management/Legal, Reporting

BSA Year End Round Up

Presented by Deborah Crawford
This event was recorded on Friday, December 16th, 2016.

Get a recap of 2016's emerging issues for BSA and a look toward 2017 issues.

Related Topics: Compliance, Risk Management/Legal, BSA

Officer Calling: Prospecting, Preparing & Presentation

Presented by Jeffery Johnson
This event was recorded on Thursday, December 15th, 2016.

Learn practical ideas for enhancing your calling process by focusing on every aspect from preparing for the call to handling objections, to closing the sale and retaining your customer.

Related Topics: Sales

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Thursday, December 15th, 2016.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Opening Deposit Accounts for Minors

Presented by Deborah Crawford
This event was recorded on Thursday, December 15th, 2016.

Learn how to answer your adult accountholders' questions on how to set up accounts for grandchildren, for college, and other reasons to set up minor accounts.

Related Topics: Sales, Risk Management/Legal

E-Sign Compliance and the Account Life Cycle

Presented by Susan Costonis
This event was recorded on Wednesday, December 14th, 2016.

What steps must be followed to be in compliance with E-Sign?

Related Topics: Risk Management/Legal, Compliance

Core Management Skills

Presented by J.T. Turner
This event was recorded on Tuesday, December 13th, 2016.

Get an excellent overview of key skills all good managers need to function at their best.

Related Topics: Human Resources

IRA Audit and Compliance

Presented by Patrice Konarik
This event was recorded on Friday, December 9th, 2016.

If you don't want to write checks to the IRS for filing errors, this webinar is a “must attend”!

Lending Compliance: 2016 Year-End Wrap Up

Presented by Susan Costonis
This event was recorded on Thursday, December 8th, 2016.

Attend this session and learn what’s new, what’s old, and what’s next?

Related Topics: Compliance, Lending

Business Accounts: Advanced Issues

Presented by Deborah Crawford
This event was recorded on Thursday, December 8th, 2016.

Understanding authority on the different types of business accounts may keep you from making mistakes that can be costly to your organization.

Related Topics: Risk Management/Legal

7 Habits of Highly Successful Supervisors

Presented by Honey Shelton
This event was recorded on Wednesday, December 7th, 2016.

If you need others to take direction from you in order to succeed, you will find this program of tremendous value!

Related Topics: Human Resources

Excel Explained: Introduction to Spreadsheets

Presented by David Ringstrom
This event was recorded on Wednesday, December 7th, 2016.

This presentation is designed for those who haven’t worked with Excel spreadsheets before or who haven’t used them in a few years.

Related Topics: Computer Skills

Understanding Commercial Loan Documentation

Presented by Douglas Waldorf
This event was recorded on Tuesday, December 6th, 2016.

Learn about documents in a commercial loan transaction and their legal impact on your bank, borrowers and the guarantors.

Related Topics: Lending

Ten Simple Rules for Tellers to Save You Thousands

Presented by Deborah Crawford
This event was recorded on Tuesday, December 6th, 2016.

Learn 10 simple rules for tellers that can save you thousands of dollars!

Related Topics: Sales, Risk Management/Legal, Management/Employee Development

IRAs: Way Beyond the Basics - Beneficiaries and Distributions

Presented by Patrice Konarik
This event was recorded on Thursday, December 1st, 2016.

If you're searching for a webinar that will help you achieve that higher "comfort level" on these complicated topics, this seminar is "must-attend".

Related Topics: IRAs

The Directors Education Series: Fair and Responsible Banking

Presented by Carl Pry
This event was recorded on Thursday, December 1st, 2016.

This program will discuss the board’s responsibility in the area of Fair and Responsible B... More →

Related Topics: Compliance, Lending, Executive

Signature Cards and Account Agreements: Understanding Account Titling, Ownership and Access

Presented by Deborah Crawford
This event was recorded on Tuesday, November 29th, 2016.

This program is an A-Z on account ownership and documentation. It is a must for anyone who opens or manages new accounts.

Related Topics: Compliance, Risk Management/Legal

Teller Compliance Issues: CTRs, Reg CC and Checks

Presented by Deborah Crawford
This event was recorded on Tuesday, November 29th, 2016.

UCC 3 & 4, Regulation CC and CTRs are the big three compliance areas for tellers which require training.

Related Topics: Compliance, Management/Employee Development

Opening High Risk Customer Accounts: More is Better

Presented by Deborah Crawford
This event was recorded on Thursday, November 17th, 2016.

The BSA exam identifies many services and customers as high risk for money laundering.

Related Topics: Compliance, Risk Management/Legal

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Thursday, November 17th, 2016.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Structure Your Sales & Service Culture Right

Presented by Honey Shelton
This event was recorded on Thursday, November 17th, 2016.

Cross-selling is important to your growth. And, it is important you get it right.

Related Topics: Sales, Management/Employee Development

Lending 101

Presented by Anne Lolley
This event was recorded on Wednesday, November 16th, 2016.

In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.

Related Topics: Compliance, Lending

Dealing with Appraisals: Regulations and Requirements

Presented by Carl Pry
This event was recorded on Wednesday, November 16th, 2016.

Learn in-depth details of the appraisal and valuation process, from both the lender and appraiser side of the game.

Related Topics: Compliance, Lending

Employment Records and How to Keep Them

Presented by Bob Gregg
This event was recorded on Tuesday, November 15th, 2016.

This program provides information on what records you should keep, for how long, the issues of record creation, storage, and the DON'Ts which create major liabilities.

Related Topics: Human Resources

Ratio Analysis to Determine Financial Strength

Presented by Jeffery Johnson
This event was recorded on Tuesday, November 15th, 2016.

Learn the five vital signs of any organization and the ratios required to identify them.

Related Topics: Lending

The Major Performance Factors for Success in Banking

Presented by Jack Kasel
This event was recorded on Monday, November 14th, 2016.

This webinar will help you by focusing on how the major performance factors may be affecting your selling success.

Related Topics: Sales

Top 50 Most Important SD Procedures - 2016 Update

Presented by David P. McGuinn
This event was recorded on Thursday, November 10th, 2016.

Learn updated procedures to minimize your institution's risk with safe deposit operations.

Related Topics: Risk Management/Legal

Writing an Effective Credit Memorandum

Presented by Jeffery Johnson
This event was recorded on Thursday, November 10th, 2016.

Learn skills required to write an effective credit memorandum.

Related Topics: Lending

Understanding and Managing the CFPB Complaint Process

Presented by Susan Costonis
This event was recorded on Wednesday, November 9th, 2016.

Learn how the CFPB complaint process has changed regulatory expectations, and what your bank or credit union should be doing to proactively manage complaints.

Related Topics: Risk Management/Legal

What to Do When a Customer Dies

Presented by Terri D. Thomas
This event was recorded on Wednesday, November 9th, 2016.

We'll walk you through the complicated process of dealing with a customer's death - both on the deposit side and the loan side.

Related Topics: Risk Management/Legal

Federal Compliance School OnDemand with Live Streaming

Presented by Carl Pry
This event was recorded on Monday, November 7th, 2016.

Attend this Federal Compliance School via Live Streaming Video!

Related Topics: Compliance

BSA Emerging Issues

Presented by Deborah Crawford
This event was recorded on Friday, November 4th, 2016.

This program is a must to stay current on BSA issues.

Related Topics: Compliance, Risk Management/Legal, BSA

Robbery Procedures, Counterfeit and Fraudulent Items

Presented by Christy Crawford
This event was recorded on Thursday, November 3rd, 2016.

Learn robbery prevention methods and what to do before, during and after a robbery.

Related Topics: Risk Management/Legal, Management/Employee Development

Scripting the New Account Interview for Compliance

Presented by Deborah Crawford
This event was recorded on Thursday, November 3rd, 2016.

During this program we will develop scripts with different options for both personal and business accounts.

Related Topics: Compliance, Risk Management/Legal

W-9, W-8BEN and W-8BEN-E

Presented by Deborah Crawford
This event was recorded on Wednesday, November 2nd, 2016.

Learn how to get the forms right at new accounts so the IRS reporting is correct and in compliance.

Related Topics: Compliance, Risk Management/Legal

It’s Time for a TRID Check Up

Presented by Jerod Moyer
This event was recorded on Wednesday, November 2nd, 2016.

This webinar will translate in plain English the requirements, interpretations, latest guidance and best practices.

Related Topics: Compliance, Lending, TRID

The Directors Education Series: Regulation O Review

Presented by Susan Costonis
This event was recorded on Tuesday, November 1st, 2016.

This session highlights the requirements of Regulation O and explains key definitions for credit extensions and other restrictions.

Related Topics: Compliance, Risk Management/Legal, Executive

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Monday, October 31st, 2016.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Marketing & Advertising Compliance, including UDAAP Expectations

Presented by Carl Pry
This event was recorded on Friday, October 28th, 2016.

As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.

Related Topics: Compliance

Managing in the Middle

Presented by Honey Shelton
This event was recorded on Thursday, October 27th, 2016.

This practical, real-world webinar will help middle managers navigate their way through the maze that comes with the job.

Related Topics: Human Resources

IRAs: Beyond the Basics - Rollovers and Transfers

Presented by Patrice Konarik
This event was recorded on Thursday, October 27th, 2016.

Learn about important recent changes to the world of IRA Rollovers.

Related Topics: IRAs

TRID for Construction Loans

Presented by Kelly M. Owsley & Jack Holzknecht
This event was recorded on Friday, October 21st, 2016.

This webinar is designed to fill the void created by the lack of regulatory guidance for construction loans.

Related Topics: Compliance, Lending, TRID

IRA Series - 4 Part Webinar

Presented by Patrice Konarik
This event was recorded on Thursday, October 20th, 2016.

Everything you need to know about IRAs in a four part webinar series.

Related Topics: IRAs

IRAs: The Basics - Plan Types and Forms

Presented by Patrice Konarik
This event was recorded on Thursday, October 20th, 2016.

If you want to "jump start" your IRA knowledge base, this two-hour webinar is a good place to begin.

Related Topics: IRAs

Opening Trust Accounts: 10 Hot Spots

Presented by Deborah Crawford
This event was recorded on Thursday, October 20th, 2016.

Learn how to stay clear of the 10 hot spots when opening and managing trust accounts in your branches.

Related Topics: Risk Management/Legal

FDIC Rolls Out New IT Examination Work Program

Presented by Susan Orr
This event was recorded on Wednesday, October 19th, 2016.

Not only is the FDIC changing things up, but word on the street is the Federal Reserve and Conference of State Banking Supervisors (CSBS) will follow suit.

Related Topics: Risk Management/Legal

Opening Fiduciary Accounts: Trusts, POAs, Estates, Guardianships and More

Presented by Deborah Crawford
This event was recorded on Tuesday, October 18th, 2016.

We'll walk through POAs, custodians, representative payees, court ordered accounts, trustees and bankruptcy, plus look at paperwork and duties of each person to understand your responsibilities.More →

Related Topics: Risk Management/Legal

Uniform Commercial Code Rules: How to Comply to Attach and Perfect Secured Transactions

Presented by Jeffery Johnson
This event was recorded on Tuesday, October 18th, 2016.

Learn how to document, close and record secured transactions covered by the Uniform Commercial Code.

Related Topics: Compliance, Lending

Writing New Accounts Procedures

Presented by Deborah Crawford
This event was recorded on Thursday, October 13th, 2016.

We will take the core document from deposit accounts documentation and set up a working document so that you can tailor your procedures into the framework we will provide.

Related Topics: Risk Management/Legal

Dealing with Casual Days, Dress Codes and Work Appearance

Presented by Bob Gregg
This event was recorded on Thursday, October 13th, 2016.

This program will cover the practical and legal issues and the current trends in workplace appearance, and what you should and shouldn't do about it.

Related Topics: Human Resources

Writing Business Account Procedures—New CDD Rules Impact

Presented by Deborah Crawford
This event was recorded on Wednesday, October 12th, 2016.

Learn from A to Z the best practices for opening business accounts, documenting the authority and changing signers in the new regulatory environment.

Related Topics: Risk Management/Legal

Adverse Action Notices

Presented by David Dickinson
This event was recorded on Wednesday, October 12th, 2016.

This webinar will address the Adverse Action Notice compliance requirements and best practices under the Equal Credit Opportunity Act (ECOA) and Fair Credit Reporting Act (FCRA).

Related Topics: Compliance, Lending

Fair Credit Reporting Act Compliance – Ten Critical Issues

Presented by Susan Costonis
This event was recorded on Thursday, October 6th, 2016.

Join us for a discussion of 10 issues that should be addressed in an effective FCRA compliance program.

Related Topics: Compliance, Sales, Lending

Developments in Federal Wage and Hour Law

Presented by Geoff Lacy
This event was recorded on Wednesday, October 5th, 2016.

The revised rules make significant changes in the level of required compensation in order for an otherwise exempt employee to remain exempt from overtime eligibility.

Related Topics: Human Resources

Excel Explained: Managing Large Spreadsheets

Presented by David Ringstrom
This event was recorded on Wednesday, October 5th, 2016.

Excel expert David Ringstrom, CPA, demonstrates a number of ways you can manage large spreadsheets with aplomb.

Related Topics: Computer Skills

Lead The Way At Your Branch

Presented by Honey Shelton
This event was recorded on Tuesday, October 4th, 2016.

A positive, real-world approach for delivering extraordinary results as you lead your branch!

Related Topics: Human Resources

Analyzing Tax Returns for Mortgage Decisions

Presented by J.T. Turner
This event was recorded on Tuesday, October 4th, 2016.

This webinar is designed to give mortgage lenders a better grasp of tax returns and their importance in making quality loan decisions.

Related Topics: Lending

The Directors Education Series: BSA/AML Developments and Expectations

Presented by Carl Pry
This event was recorded on Monday, October 3rd, 2016.

This program will outline where the banking industry stands in regards to compliance of BSA and AML and where it is going.

Related Topics: Compliance, Executive, BSA

Mortgage Servicing Compliance Including Newly Released CFPB Rules

Presented by Carl Pry
This event was recorded on Friday, September 30th, 2016.

We'll focus on these critical areas as well as the new rules, and provide practical advice on how to meet both regulatory and borrower expectations.

Related Topics: Compliance, Lending

Legal Liabilities when Check Fraud Occurs

Presented by Terri D. Thomas
This event was recorded on Thursday, September 29th, 2016.

Learn best practices for spotting and stopping fraud losses.

Related Topics: Risk Management/Legal

Residential Construction Lending

Presented by Jeffery Johnson
This event was recorded on Tuesday, September 27th, 2016.

Many problems can occur during construction that can leave lenders highly exposed unless they are unwritten properly.

Related Topics: Lending

Get Global: Understanding Global Cash Flow Analysis

Presented by Jeffery Johnson
This event was recorded on Tuesday, September 27th, 2016.

Learn to calculate cash flow using the Uniform Cash Flow Analysis (UCA) method, as well as receive guidance in calculating Global Cash Flow Analysis.

Related Topics: Lending

Call Reports: RC-C Loan Coding and Related RC-R Reporting

Presented by Ann Thomas
This event was recorded on Friday, September 23rd, 2016.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Compliance, Risk Management/Legal

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Thursday, September 22nd, 2016.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

BSA Series: Completing CTR & SAR Reports Line by Line

Presented by Deborah Crawford
This event was recorded on Thursday, September 22nd, 2016.

The two sections of this webinar provide a line-by-line look at the forms and your requirements to file. Time lines, identification, RSSDs, and exemptions will all be covered.

Related Topics: Compliance, Risk Management/Legal, BSA

Living Trust Documents

Presented by Terri D. Thomas
This event was recorded on Wednesday, September 21st, 2016.

This two-hour presentation will provide financial institution personnel with best practices to use in dealing with these complex legal documents.

Related Topics: Risk Management/Legal

Regulation B - Joint Intent

Presented by David Dickinson
This event was recorded on Tuesday, September 20th, 2016.

Join this Regulation B - Joint Intent compliance webinar to learn the who, what, when, where and how’s of documenting an applicant’s intent to be a joint applicant.

Related Topics: Compliance, Lending

7 Habits of Highly Successful Bankers

Presented by Jack Kasel
This event was recorded on Monday, September 19th, 2016.

This powerful webinar will share the proven best practices of top producers so you can teach and coach your team to help them become more effective and reach their sales goals.

Related Topics: Sales

Developing a Star New Accounts Representative - Personal and Technical Skills

Presented by Deborah Crawford
This event was recorded on Thursday, September 15th, 2016.

This webinar focuses on the compliance and technical skills your new accounts rep needs to be successful at his or her job.

Related Topics: Compliance, Risk Management/Legal

Controlling the Risks of Power of Attorney Documents

Presented by Terri D. Thomas
This event was recorded on Thursday, September 15th, 2016.

This two-hour presentation will provide financial institution personnel with best practices to use when dealing with these complex legal documents.

Related Topics: Risk Management/Legal

Best-Ever Compliance Checklists for Commercial Loans

Presented by Anne Lolley
This event was recorded on Wednesday, September 14th, 2016.

This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.

Related Topics: Compliance, Lending

BSA Red Flags for Money Laundering: Frontline Annual Training

Presented by Christy Crawford
This event was recorded on Wednesday, September 14th, 2016.

This program will answer commonly asked frontline questions, and it will go over the red flags for money laundering for deposits and loans.

Related Topics: Risk Management/Legal, Management/Employee Development, BSA

Analyzing Appraisals for Mortgage Decisions

Presented by J.T. Turner
This event was recorded on Tuesday, September 13th, 2016.

This webinar will give you an understanding of reviewing appraisals.

Related Topics: Lending

Creating and Protecting Your Salaried-Exempt Status (Avoiding Inadvertent Mistakes and Land Mines)

Presented by Bob Gregg
This event was recorded on Tuesday, September 13th, 2016.

Learn how to avoid mistakes and land mines under the new Department of Labor FLSA rule.

Related Topics: Human Resources

Opening Deposit Accounts for LLCs: Documentation and Procedures

Presented by Deborah Crawford
This event was recorded on Thursday, September 8th, 2016.

Learn how to open, document, change signers, and handle the paperwork on these interesting accounts.

Related Topics: Risk Management/Legal

Sixty (60) Critical Steps for Handling Delinquent and Abandoned Safe Deposit Boxes

Presented by David P. McGuinn
This event was recorded on Thursday, September 8th, 2016.

Get answers and establish internal procedures to comply with proper safe deposit requirements.

Related Topics: Risk Management/Legal, Safe Deposit

Electronic Transactions, Overdraft Fees and the Electronic Funds Transfer Act

Presented by Terri D. Thomas
This event was recorded on Wednesday, September 7th, 2016.

Make sure to attend this important webinar to learn more about the Electronic Funds Transfer Act and Regulation E.

Related Topics: Compliance, Risk Management/Legal

The Directors Education Series: Navigating the Regulatory Environment

Presented by Susan Costonis
This event was recorded on Thursday, September 1st, 2016.

This session highlights regulatory expectations for the Board of Directors and offers "take away" lessons from recent enforcement actions by the prudential bank regulators.

Related Topics: Compliance, Executive

Applicants and Applications

Presented by David Dickinson
This event was recorded on Tuesday, August 30th, 2016.

Join us for this two-hour Applicants and Applications compliance webinar.

Related Topics: Compliance, Lending

Call Report for Banks - Recent Changes, Highlights, and Pitfalls

Presented by Ann Thomas
This event was recorded on Tuesday, August 30th, 2016.

We'll review the approved changes, along with updates on some of the RC-R risk-based capital items, plus any other proposed changes.

Related Topics: Compliance, Risk Management/Legal

Regulation DD - 10 Examination Hot Spots

Presented by Deborah Crawford
This event was recorded on Thursday, August 25th, 2016.

A comprehensive review of Truth In Savings and all the errors that can cause a financial institution to have a UDAAP issue or issues.

Related Topics: Risk Management/Legal

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Thursday, August 25th, 2016.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Pain Relief for Managers - Managing Multiple Generations Successfully

Presented by Janice Branch
This event was recorded on Wednesday, August 24th, 2016.

Learn to understand and manage the age diversity of your work teams.

Related Topics: Human Resources

Health Savings Accounts: "Perfect World" vs. "Real World" Solutions

Presented by Patrice Konarik
This event was recorded on Wednesday, August 24th, 2016.

How do we strike that perfect balance between customer responsibility and custodial responsibility on Health Savings Accounts?

Related Topics: Risk Management/Legal

Servicemember Issues: The Military Lending Act, SCRA, and How to be Ready

Presented by Carl Pry
This event was recorded on Tuesday, August 23rd, 2016.

The Servicemembers Civil Relief Act (SCRA) is the most well-known. But there are other considerations, such as fair lending and even UDAAP.

Related Topics: Compliance, Lending

Closing Deposit Accounts: 10 Critical Issues

Presented by Deborah Crawford
This event was recorded on Thursday, August 18th, 2016.

Everything you need to know about closing deposit accounts.

Related Topics: Risk Management/Legal

HMDA: New 2017 and 2018 Requirements

Presented by David Dickinson
This event was recorded on Thursday, August 18th, 2016.

We'll cover the upcoming HMDA changes with plain English interpretations, guidance and opinion related to many key issues.

Related Topics: Compliance, Lending

TRID - The When and Why of Revised Disclosures

Presented by Kelly M. Owsley & Jack Holzknecht
This event was recorded on Wednesday, August 17th, 2016.

Receive a thorough review of the timing, content, and cure requirements for revised disclosures. TRID veterans and TRID rookies will benefit from this review.

Related Topics: Compliance, Lending, TRID

Vital Issues on Personal Accounts: 25 Customer Questions and the Answers

Presented by Deborah Crawford
This event was recorded on Tuesday, August 9th, 2016.

Everything you need to know about personal accounts.

Related Topics: Compliance, Risk Management/Legal

12 Tricks that Make Training Stick

Presented by Honey Shelton
This event was recorded on Thursday, August 4th, 2016.

If you're responsible for helping others learn, this webinar is for you. Discover tips and techniques aimed at making training fun.

Related Topics: Human Resources

Overdraft Privilege - 10 Hot Spots

Presented by Deborah Crawford
This event was recorded on Thursday, August 4th, 2016.

This program focuses on the key regulations and guidance that impact your program.

Related Topics: Risk Management/Legal

BSA for Lenders

Presented by Susan Costonis
This event was recorded on Wednesday, August 3rd, 2016.

Help your lenders and loan staff understand their responsibilities by hearing “real life” examples of situations that could trigger filing of a SAR (Suspicious Activity Report).

Related Topics: Compliance, Lending, BSA

Excel Explained: Filtering and Formatting Data

Presented by David Ringstrom
This event was recorded on Wednesday, August 3rd, 2016.

In this helpful session, Excel expert David Ringstrom, CPA, shares various ways you can streamline filtering tasks.

Related Topics: Computer Skills

UCC 3 and 4: Endorsements and Other Legal Check Issues

Presented by Deborah Crawford
This event was recorded on Tuesday, August 2nd, 2016.

Learn about many legal aspects of checks, and the compliance issues of Reg CC and BSA. This webinar will serve as the annual training requirement for both these regulations.

Related Topics: Compliance, Risk Management/Legal, Management/Employee Development

The Directors Education Series: The Art of Onboarding Leaders

Presented by John Zorbini
This event was recorded on Monday, August 1st, 2016.

This session provides an overview of how to successfully bring new leaders into the organization to help improve ramp-up time, productivity, morale, and retention.

Related Topics: Executive, Human Resources, Risk Management/Legal

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Thursday, July 28th, 2016.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Flood Insurance: Compliance Issues and Enforcement Topics that Continue to Plague Lenders

Presented by Carl Pry
This event was recorded on Wednesday, July 27th, 2016.

We'll concentrate on some of the more vexing issues in flood compliance by explaining best practices in keeping your portfolio covered.

Related Topics: Compliance, Lending

Audit Report Writing

Presented by Philip Vassallo
This event was recorded on Wednesday, July 27th, 2016.

You'll receive excellent resources that you can continually turn to during intense, complex audit engagements.

Related Topics: Compliance, Risk Management/Legal

NEW! Small Creditor Revisions, ATR & QM Requirements

Presented by Jerod Moyer
This event was recorded on Tuesday, July 26th, 2016.

Learn about the NEW Small Creditor criteria and how they affect your Ability to Repay (ATR), Qualiﬁed Mortgage (QM) and HigherPriced Mortgage Loan (HPML) requirements.

Related Topics: Compliance, Lending, Risk Management/Legal

Alert! Implementing New Customer Due Diligence Rules - Consumers

Presented by Deborah Crawford
This event was recorded on Tuesday, July 26th, 2016.

It’s time to implement new CDD rules for both consumers and legal entities. Learn the three elements that apply to consumer accounts. You'll receive scripts, monitoring tips and much more.

Related Topics: Risk Management/Legal

Using Credit Risk Ratings to Determine Asset Quality (Asset Quality Ratings)

Presented by Jeffery Johnson
This event was recorded on Thursday, July 21st, 2016.

Learn how to establish or improve the risk rating system in your financial institution.

Related Topics: Lending

Entering the World of Consumer Lending - Part 3

Presented by John Baptista, Jr.
This event was recorded on Thursday, July 21st, 2016.

This webinar takes participants from the philosophy of consumer lending, all the way through how to make a solid loan decision that benefits both the customer and the bank.

Related Topics: Lending

Best-Ever Compliance Checklists for Consumer Loans

Presented by Anne Lolley
This event was recorded on Wednesday, July 20th, 2016.

Colorful easy-to-use checklists lead lenders and processors through the various compliance requirements. Financial institutions that use the lists will virtually eliminate compliance errors

Related Topics: Compliance, Lending

Creating a Customer Service Experience that will Sell!

Presented by Honey Shelton
This event was recorded on Wednesday, July 20th, 2016.

This dynamic program will help raise the bar for engaging and training new employees.

Related Topics: Human Resources

Regulations D, E, CC and DD: Annual Training for the Front Line

Presented by Deborah Crawford
This event was recorded on Tuesday, July 19th, 2016.

Is your front line a compliance asset or liability? Let’s make them a compliance asset.

Related Topics: Compliance, Risk Management/Legal

Financial Forecasting to Determine Repayment Capability on Long Term Loans

Presented by Jeffery Johnson
This event was recorded on Tuesday, July 19th, 2016.

Learn skills to develop Financial Forecasts and Cash Budgets.

Related Topics: Lending

Entering the World of Consumer Lending - Part 2

Presented by John Baptista, Jr.
This event was recorded on Thursday, July 14th, 2016.

This webinar takes participants from the philosophy of consumer lending, all the way through how to make a solid loan decision that benefits both the customer and the bank.

Related Topics: Lending

Developing a Star Teller

Presented by Deborah Crawford
This event was recorded on Wednesday, July 13th, 2016.

This webinar focuses on the compliance and technical skills your teller needs to be successful at his or her job.

Related Topics: Management/Employee Development

Email Security - Oops, You Clicked; Now What?

Presented by Kevin Streff
This event was recorded on Wednesday, July 13th, 2016.

This session will address both preventive methods against social engineering and response techniques to reduce overall risk to your institution.

Related Topics: Risk Management/Legal

Call Center Representative Training

Presented by J.T. Turner
This event was recorded on Tuesday, July 12th, 2016.

This webinar will focus on the customer service aspects of Call Centers.

Related Topics: Sales

Alert! Implementing New Customer Due Diligence Rules - Two-Part Series

Presented by Deborah Crawford
This event was recorded on Tuesday, July 12th, 2016.

Final rules were issued by FinCEN on May 11th. This two-part webinar covers the nuts and bolts of the new regulation.

Related Topics: Risk Management/Legal

Alert! Implementing New Customer Due Diligence Rules - Legal Entity Customers

Presented by Deborah Crawford
This event was recorded on Tuesday, July 12th, 2016.

Final rules were issued by FinCEN on May 11th. This webinar covers the nuts and bolts of the new regulation and what it will mean to legal entity customers.

Related Topics: Risk Management/Legal

Entering the World of Consumer Lending - Part 1

Presented by John Baptista, Jr.
This event was recorded on Thursday, July 7th, 2016.

This webinar takes participants from the philosophy of consumer lending, all the way through how to make a solid loan decision that benefits both the customer and the bank.

Entering the World of Consumer Lending - 3 Part Series

Presented by John Baptista, Jr.
This event was recorded on Thursday, July 7th, 2016.

This three part webinar takes participants from the philosophy of consumer lending, all the way through how to make a solid loan decision that benefits both the customer and the bank.

Related Topics: Lending

Federal Benefit Payments Garnishment Requirements

Presented by Terri D. Thomas
This event was recorded on Wednesday, July 6th, 2016.

The final rule not only supersedes state laws pertaining to how financial institutions process garnishments, but will also apply to state tax levies and warrants.

Related Topics: Compliance, Risk Management/Legal

The Directors Education Series: Purpose, Function and Operations of Banks

Presented by Jeffery Johnson
This event was recorded on Friday, July 1st, 2016.

The presentation covers the overall goal of banks and key management positions required in banks of various sizes. I... More →

Related Topics: Lending, Risk Management/Legal, Executive

Compliance Perspectives: A Monthly Update

Presented by Carl Pry
This event was recorded on Thursday, June 30th, 2016.

A monthly webinar series to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Handling Social Security Representative Payee Accounts

Presented by Deborah Crawford
This event was recorded on Tuesday, June 28th, 2016.

Learn about this important topic in detail to help prevent your institution from making costly errors in the account opening process.

Related Topics: Risk Management/Legal, Management/Employee Development

HMDA: A Summary of the New Final Rules

Presented by David Dickinson
This event was recorded on Tuesday, June 28th, 2016.

This webinar will focus on the current requirement, plus give you an overview of coverage requirements effective 1/1/2017 and 1/1/2018.

Related Topics: Compliance, Lending

Lending To Local Government Units

Presented by Jeffery Johnson
This event was recorded on Thursday, June 23rd, 2016.

Learn the major credit factors to examine to predict the repayment capability of a municipality or other governmental unit.

Related Topics: Risk Management/Legal, Lending

Cyber Security and FFIEC Regulatory Expectations

Presented by Susan Orr
This event was recorded on Wednesday, June 22nd, 2016.

Learn how to effectively enhance your institution-wide Information Security Program to address cyber security preparedness

Related Topics: Risk Management/Legal

TRID Checkup: 6 Months In Areas of Concern and Uncertainty

Presented by Carl Pry
This event was recorded on Tuesday, June 21st, 2016.

This webinar is intended to review and discuss many of the major issues lenders are facing with TRID.

Related Topics: Compliance, Lending, TRID

Checks and Deposits: Vital Issues

Presented by Deborah Crawford
This event was recorded on Tuesday, June 21st, 2016.

Learn 10 Simple Rules to Handle Checks that can save you worry, litigation and money.

Related Topics: Risk Management/Legal, Management/Employee Development

SSNs, EINs, and ITINs: Understanding Your Job as a Withholding Agent

Presented by Deborah Crawford
This event was recorded on Thursday, June 16th, 2016.

This webinar will assist new accounts representatives in opening accounts and documenting the tax status.

Related Topics: Compliance, Risk Management/Legal

Seven Habits of Effective Credit Administration in Commercial Banks

Presented by Jeffery Johnson
This event was recorded on Thursday, June 16th, 2016.

This course will address the factors you need to know to make a positive difference in the credit administration at your bank.

Related Topics: Lending

How to Analyze the Purchase of an Existing Business

Presented by Vin DiCara
This event was recorded on Tuesday, June 14th, 2016.

Lenders will gain a greater understanding and comfort level with the methodologies to use for analyzing these types of borrowing requests.

Related Topics: Lending

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.

Presented by Terri D. Thomas
This event was recorded on Thursday, June 9th, 2016.

Learn how to deal effectively with these documents and the parties who serve them upon you.

Related Topics: Risk Management/Legal

Regulation CC - Check Holds

Presented by Deborah Crawford
This event was recorded on Wednesday, June 8th, 2016.

Key questions will be addressed in this informative and easy to follow program for the frontline. You'll need a copy of your hold form and Regulation CC disclosure for this program.

Related Topics: Compliance

Excel Explained: Pivot Tables

Presented by David Ringstrom
This event was recorded on Wednesday, June 8th, 2016.

Learn the basics of Excel pivot tables to easily create reports from complex data. Leave with detailed handouts for reference.

Related Topics: Computer Skills

BSA Series: 10 Examination Hot Spots

Presented by Deborah Crawford
This event was recorded on Tuesday, June 7th, 2016.

This will be a comprehensive examination of issues in the FFIEC examination manual that may surprise you on an examination if you miss them.

Related Topics: Risk Management/Legal, BSA

Basic Underwriting

Presented by J.T. Turner
This event was recorded on Tuesday, June 7th, 2016.

This class will give an excellent overview of the components of risk an underwriter considers in reviewing a loan.

Related Topics: Lending

Game Plan to Pass Your Next Fair Lending Exam – Ten Steps for Success

Presented by Susan Costonis
This event was recorded on Thursday, June 2nd, 2016.

Get practical guidance to develop and maintain a risk-based compliance management program, and successfully manage the exam.

Related Topics: Compliance, Lending

What to Do When a Customer Dies

Presented by Terri D. Thomas
This event was recorded on Thursday, June 2nd, 2016.

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