All Recorded Events for BankWebinars
The Directors Education Series: New Ability-to-Repay (ATR) and Qualified Mortgage (QM) Rules
Presented by 
Carl Pry
This event was recorded on Monday, August 2nd, 2021.
The CFPB has updated amended its rules on criteria for certain consumer-purpose mortgage loans to be protected from legal action, called the “Qualified Mortgage” rules.
Related Topics: Executive, Compliance, Lending
10 Things to Know Before Your Next Core Negotiation
Presented by 
Charlie Kelly
This event was recorded on Wednesday, July 28th, 2021.
Join us to learn 10 techniques that a top negotiator uses to improve his position when negotiating core vendors for his clients.
Related Topics: Risk Management/Legal, Executive
Strengthen Your Core - Part 2
Presented by 
Vince Carone
This event was recorded on Wednesday, July 28th, 2021.
This series is focused on strengthening your core soft skills in an effort to prepare you for the most common day-to-day situations. You’ll walk out with a blueprint on how to communicate effective... More →
Related Topics: Human Resources, Sales
Opening LLC Accounts
Presented by 
Deborah Crawford
This event was recorded on Tuesday, July 27th, 2021.
During this webinar we will bring you up to speed on all the new intricacies with Limited Liability Companies (LLC).
Related Topics: Deposit Accounts, Compliance
The Active Shooter: Are You Prepared to Respond?
Presented by 
J. Branch Walton
This event was recorded on Tuesday, July 27th, 2021.
This session covers steps to prepare employees and managers to respond appropriately should an active shooter incident occur. It covers concepts endorsed by the US Department of Homeland Security a... More →
Related Topics: Risk Management/Legal, Management/Employee Development
CRE Appraisals: Regulations and the Review Process
Presented by 
Richard Hamm
This event was recorded on Monday, July 26th, 2021.
This session will cover the key issues from the December 2010 Interagency Appraisal and Evaluation Guidelines, the October 2018 Frequently Asked Questions on the Appraisal Regulations and the Inter... More →
Related Topics: Lending
An FDCPA for the 21st Century
Presented by 
Michael Christians
This event was recorded on Friday, July 23rd, 2021.
Join Regulatory Compliance Counsel Michael Christians for this informative 90-minute webinar which explores the requirements of the FDCPA.
Related Topics: Compliance, Risk Management/Legal
Flood Insurance: Compliance Issues and Hot Spots
Presented by Carl Pry
This event was recorded on Thursday, July 22nd, 2021.
We'll concentrate on some of the more vexing current issues in flood compliance, such as monitoring, contents coverage, and the ever-present condo problem, by talking through sample scenarios and e... More →
Related Topics: Compliance, Lending
What to Do When a Customer Dies
Presented by 
Terri D. Thomas
This event was recorded on Thursday, July 22nd, 2021.
This webinar focuses on the deposit and loan issues that arise when a customer dies.
Related Topics: Risk Management/Legal
FCRA Compliance: E-Oscar and Metro2
Presented by 
Matthew Urban
This event was recorded on Wednesday, July 21st, 2021.
This informative ninety (90) minute webinar will cover the basics of proper credit reporting and how best to respond to consumer credit reporting disputes.
Related Topics: Compliance, Deposit Accounts, Lending
What Directors Need to Know About Cybersecurity
Presented by 
Cody Delzer
This event was recorded on Wednesday, July 21st, 2021.
So what do the Board of Directors and Executives need to most understand information and cyber security? How can the Board improve its oversight of its own ISP? Let’s discuss.
Related Topics: Risk Management/Legal, Technology/Security
Strengthen Your Core - Part 1
Presented by Vince Carone
This event was recorded on Wednesday, July 21st, 2021.
This series is focused on strengthening your core soft skills in an effort to prepare you for the most common day-to-day situations. You’ll walk out with a blueprint on how to communicate effective... More →
Related Topics: Human Resources, Sales
Troubled Debt Restructuring
Presented by 
Jeffery Johnson
This event was recorded on Tuesday, July 20th, 2021.
Attending this webinar will enable you to recognize a true TDR so that regulator reporting is accurate and to know how to manage them from an lending and accounting perspective.
Related Topics: Lending, Management/Employee Development
Regulation CC: Holds
Presented by Deborah Crawford
This event was recorded on Tuesday, July 20th, 2021.
There are many questions, such as can we place a hold on a cashier’s check? How many days can we hold checks on a new account? Does this apply to business accounts? Do we have to give the hold whil... More →
Related Topics: Compliance, Lending
Fair Lending Seminar OnDemand with Live Streaming
Presented by Carl Pry
This event was recorded on Monday, July 19th, 2021.
This full-day streaming session will provide an in-depth look at all things Reg. Z. We'll review closed- and open-end credit, the intricate mortgage and credit card rules, and so much more.
Related Topics: Compliance, Risk Management/Legal, Auditing, Lending, Risk Management, TRID
Branch Manager Best Practices
Presented by 
Vicki Kraai
This event was recorded on Friday, July 16th, 2021.
Learn how to build a team and coach them to success.
Related Topics: Human Resources, Management/Employee Development
Secrets to Being a Great Call Center Agent
Presented by 
Janice Branch
This event was recorded on Thursday, July 15th, 2021.
Call centers create a competitive advantage for organizations that know how to create them well and train their agents to know what to say, what not to say, and how to sell while maximizing product... More →
Related Topics: Management/Employee Development
Non-Compete Agreements and Restrictive Covenants: Protecting Your Organization
Presented by 
Bob Gregg
This event was recorded on Thursday, July 15th, 2021.
Please join Bob Gregg as he examines the key considerations for requiring that employees sign a non-compete agreement, factors that will impact whether an agreement can be enforced, and alternative... More →
Related Topics: Human Resources
Top 15 Issues with HMDA
Presented by 
Jack Holzknecht
This event was recorded on Wednesday, July 14th, 2021.
This two-hour webinar provides insight into the murky areas of HMDA which may result in the failure to report the appropriate loans on the LAR or errors in reported data fields.
Related Topics: Compliance, Lending
Opening Fiduciary Accounts
Presented by Deborah Crawford
This event was recorded on Tuesday, July 13th, 2021.
During this program we will review the set-up, documentation and legal issues involved in these high- risk accounts.
Related Topics: Compliance, Lending
The Loyalty Factor: Translating Relationships into Non-Interest Income
Presented by 
Robb Rempel
This event was recorded on Tuesday, July 13th, 2021.
As an industry, client data shows we have an average life cycle with consumers and businesses of almost 10 years. Given this loyalty factor, what needs to happen to attract significantly more reta... More →
Related Topics: Executive, Human Resources
Introduction to Commercial Lending
Presented by 
David Osburn
This event was recorded on Monday, July 12th, 2021.
This webinar covers the basics of Commercial Lending and is a must for all new commercial lenders and/or those individuals who want to explore this vital discipline!
Related Topics: Lending
Call Reporting on Loan Related Items - Part 2
Presented by 
Cynthia Dopjera
This event was recorded on Friday, July 9th, 2021.
The Call Report has been subject to many changes over the course of 2020 and 2021 with continued impact by economic, accounting and regulatory changes. Our recent challenges related to the economic... More →
Related Topics: Reporting
Best-Ever Compliance Checklists for Consumer Loans
Presented by 
Anne Lolley
This event was recorded on Thursday, July 8th, 2021.
These colorful and easy-to-use checklists are designed to chronologically lead lenders and processors through the various lending compliance requirements.
Related Topics: Compliance, Lending
Call Reporting on Loan Related Items - Two Part Series
Presented by Cynthia Dopjera
This event was recorded on Thursday, July 8th, 2021.
The Call Report has been subject to many changes over the course of 2020 and 2021 with continued impact by economic, accounting and regulatory changes. Our recent challenges related to the economic... More →
Related Topics: Reporting
Call Reporting on Loan Related Items - Part 1
Presented by Cynthia Dopjera
This event was recorded on Thursday, July 8th, 2021.
The Call Report has been subject to many changes over the course of 2020 and 2021 with continued impact by economic, accounting and regulatory changes. Our recent challenges related to the economic... More →
Related Topics: Reporting
Problem Loan Workout in Today's Market
Presented by David Osburn
This event was recorded on Wednesday, July 7th, 2021.
Learn a “five-step” analysis plan that will clarify and “unify” this often confusing financial subject.
Related Topics: Lending, Risk Management/Legal
Fair Lending: New Emphasis in 2021 and What It Means to Your Institution
Presented by Carl Pry
This event was recorded on Wednesday, July 7th, 2021.
This program will help you to understand the extent and particulars of new legislation and regulation, including Regulation B (ECOA), the Fair Housing Act (FHA), and guidance the regulatory agencie... More →
Related Topics: Compliance, Lending
Executive Total Compensation – Strategies to Motivate and Incent
Presented by 
Mike Blanchard & Matt Brei
This event was recorded on Tuesday, July 6th, 2021.
We focus on the key elements that make up the total compensation package: base salaries, annual incentives, long-term incentives, benefits and perquisites. The session provides an educational overv... More →
Related Topics: Human Resources
Alert! Marijuana and Hemp Accounts - Policy, Procedure and CIP
Presented by Deborah Crawford
This event was recorded on Tuesday, July 6th, 2021.
Be proactive. Ignoring the industry won’t help your organization. You need policy and procedures even if you decide not to bank marijuana and hemp customers.
Related Topics: Compliance, Lending
Escrow Accounts Compliance
Presented by 
David Dickinson
This event was recorded on Thursday, July 1st, 2021.
This webinar will give you a clear understanding of how to set up and maintain compliant escrow accounts in plain English.
Related Topics: Compliance, Lending
CAMELS Rating - Understanding the Components
Presented by 
Ann Brode-Harner
This event was recorded on Wednesday, June 30th, 2021.
The CAMELS rating system is the foundation for every safety and soundness exam. This webinar will address compliance considerations, examiner hot spots, and maintaining safe and sound financial pe... More →
Related Topics: Risk Management/Legal, Executive
Small Business Lending in a Post-COVID World
Presented by Carl Pry
This event was recorded on Wednesday, June 30th, 2021.
In this webinar, we’ll go into detail about compliance standards in small business lending. We’ll discuss the wrap-up and any residual activities from the Payroll Protection Program (PPP).
Related Topics: Compliance, Lending, COVID-19
Diversity & Inclusion in the Workplace
Presented by Vicki Kraai
This event was recorded on Tuesday, June 29th, 2021.
1 in 5 workers have experienced discrimination or unfair treatment at work. In today's workplace environment, organizations need to face a reality gap and realize more work needs to be done in this... More →
Related Topics: Human Resources, Management/Employee Development
Walking a Tight Rope: Loan Requests for Insiders
Presented by Ann Brode-Harner
This event was recorded on Tuesday, June 29th, 2021.
This session is designed to review the requirements of the regulation, best practices, and to discuss recent enforcement actions against board and senior management positions. It is imperative that... More →
Related Topics: Compliance, Auditing
Proactive Relationship Customer Service
Presented by 
Melissa Marvin
This event was recorded on Monday, June 28th, 2021.
Customer service is personal. Excelling at moving from ordinary to extraordinary is key in being proactive in how we coach our client facing employees.
Related Topics: Human Resources, Management/Employee Development
Residential Construction Lending
Presented by Jeffery Johnson
This event was recorded on Friday, June 25th, 2021.
Many problems can occur during construction that can leave lenders highly exposed unless they are underwritten properly.
Related Topics: Lending
HR Basics for Supervisors
Presented by 
Jennifer Mirus
This event was recorded on Thursday, June 24th, 2021.
This webinar will provide your managers with a valuable and easy to understand overview of key HR concepts and laws, and will give them practical information and tools they can use to avoid legal p... More →
Related Topics: Human Resources, Management/Employee Development
TRID Hot Spots
Presented by 
Jerod Moyer
This event was recorded on Thursday, June 24th, 2021.
This webinar will take a look at hot spot areas related to TRID. Learn what examiners are citing as well as other common errors in plain English.
Related Topics: Compliance, Lending, TRID, Compliance
CRE Appraisals: Reviewing & Interpreting Seminar OnDemand with Live Streaming
Presented by Richard Hamm
This event was recorded on Thursday, June 24th, 2021.
This program covers the major issues of the entire appraisal process, including a brief review of selecting and engaging a qualified appraiser, but focuses more on reviewing the report for integrat... More →
Related Topics: Lending
Quarterly Compliance Briefing: Summer 2021
Presented by Carl Pry
This event was recorded on Wednesday, June 23rd, 2021.
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Related Topics: Compliance
CRE Lending: Cash Flow, Cap Rates and Other Factors Seminar OnDemand with Live Streaming
Presented by Richard Hamm
This event was recorded on Wednesday, June 23rd, 2021.
This program demonstrates the key variables and concepts for determining CRE cash flow, plus primary analytical techniques such as transaction-level stress-testing.
Related Topics: Lending
2 Day Commercial Real Estate Seminar OnDemand with Live Streaming
Presented by Richard Hamm
This event was recorded on Wednesday, June 23rd, 2021.
This program demonstrates the key variables and concepts for determining CRE cash flow, plus primary analytical techniques such as transaction-level stress-testing.
Related Topics: Lending
Lending Regulations - The Basics
Presented by Jack Holzknecht
This event was recorded on Tuesday, June 22nd, 2021.
This two-hour program covers the basic requirements of each covered regulation.
Related Topics: Compliance, Lending
Back to Basics: The Bank Secrecy Act
Presented by Michael Christians
This event was recorded on Friday, June 18th, 2021.
In this Back to Basics installment, we'll cover the requirements imposed upon your financial institution by the Currency and Foreign Transactions Reporting Act of 1970, also known as the Bank Secre... More →
Related Topics: Compliance, Lending, BSA
Current Matters and Common Questions Impacting the Call Report
Presented by Cynthia Dopjera
This event was recorded on Thursday, June 17th, 2021.
This Call Report Update webinar will include coverage of new reporting requirements effective for June 30, 2020, changes resulting from applicable sections of the CARES Act, and the regulatory agen... More →
Related Topics: Reporting
Notary Public
Presented by Terri D. Thomas
This event was recorded on Thursday, June 17th, 2021.
The webinar provides attendees with the dos and don'ts of being a Notary Public.
Related Topics: Risk Management/Legal, Management/Employee Development
Equipment Lease Financing
Presented by 
Robin Russell
This event was recorded on Wednesday, June 16th, 2021.
This webinar focuses on the many aspects of equipment lease financing, from structure and documentation to monitoring and administration.
Related Topics: Lending
Loan Documentation for the Agricultural Lender
Presented by Robin Russell
This event was recorded on Wednesday, June 16th, 2021.
Learn about agricultural collateral, risk management, loan documentation, loan administration and loan monitoring.
Related Topics: Lending, Risk Management/Legal
Unclaimed Property Compliance for Financial Institutions
Presented by 
Kate Murphy, Jeff Sustarsic, and Kristen McClellan
This event was recorded on Wednesday, June 16th, 2021.
This webinar will focus on the complex state unclaimed property reporting requirements and the unique challenges facing financial institutions.
Related Topics: Compliance, Risk Management/Legal
How to Re-Engage Your Team
Presented by 
Rachelle Humiston
This event was recorded on Tuesday, June 15th, 2021.
Over the past year, your team has been in a state of flux with the weekly, and sometimes daily, challenges from the pandemic. Many branches opened with skeleton crews while their counterparts worke... More →
Related Topics: Executive
DIY Core Systems Selections
Presented by Charlie Kelly
This event was recorded on Tuesday, June 15th, 2021.
This session will give financial institutions a peek inside how one systems selection consultant organizes the selection process, from the initial gap analysis through RFP, vendor scoring, and ulti... More →
Related Topics: Risk Management/Legal, Executive
Wire Transfer Compliance - Rebroadcast
Presented by 
Dawn Kincaid
This event was recorded on Monday, June 14th, 2021.
In this session we will cover the regulatory requirements for both domestic and international wires, provide sample audit procedures and discuss how to identify and react to possible wire fraud att... More →
Related Topics: BSA, Compliance, Risk Management/Legal
The Role of the Information Security Officer
Presented by 
Susan Orr
This event was recorded on Friday, June 11th, 2021.
Who should really be the Information Security Officer? What does it mean to be the Information Security Officer today?
Related Topics: Risk Management/Legal
Human Trafficking from the Survivor's Perspective
Presented by 
Timea Nagy
This event was recorded on Thursday, June 10th, 2021.
Introduction to the crime of Human Trafficking from the survivor's perspective.
Related Topics: Risk Management, BSA, Compliance
Employment Records and How to Keep Them
Presented by Bob Gregg
This event was recorded on Thursday, June 10th, 2021.
This program provides information not just on what records you should keep and for how long, but on the several underlying and even more important issues of record creation, storage, and the DON’TS... More →
Related Topics: Human Resources
Three Key Risk Assessments in Your ERM Program: ERM, IT and Internal Controls
Presented by 
Marci Malzahn
This event was recorded on Thursday, June 10th, 2021.
This webinar is for participants who have a basic foundational knowledge of Enterprise Risk Management and are looking for specific examples on how to complete these three important Risk Assessment... More →
Related Topics: Risk Management/Legal, Executive
Excel Explained: Payroll Analysis
Presented by 
David Ringstrom
This event was recorded on Wednesday, June 9th, 2021.
In this comprehensive presentation, Excel expert David Ringstrom, CPA, explains: mathematics for employee timesheets, date and time formatting, conditional formatting to highlight HR requirements, ... More →
Related Topics: Computer Skills
Records Management and Retention
Presented by Carl Pry
This event was recorded on Wednesday, June 9th, 2021.
Records management is the point of convergence of these resources, which is why effective and reliable records management must be part of your Compliance Program.
Related Topics: Compliance, Risk Management/Legal
Opening Business Accounts
Presented by Deborah Crawford
This event was recorded on Wednesday, June 9th, 2021.
There are many types of business accounts with many different ways to do business at banking today. It can be challenging to determine who is authorized to open, close and transact business when d... More →
Related Topics: Compliance, Deposit Accounts, BSA
New BSA Officer Training
Presented by Deborah Crawford
This event was recorded on Tuesday, June 8th, 2021.
We will help you set up a framework to begin your new job and organize the sections of the BSA exam manual and law so you will know how to begin.
Related Topics: BSA
15 Behaviors That Make Working With You Difficult
Presented by 
Karen Butcher
This event was recorded on Tuesday, June 8th, 2021.
Join Karen Butcher, coach and trainer with InterAction Training, on how relationships can impact our happiness to the point of building or destroying job satisfaction, as she helps you become an ex... More →
Related Topics: Human Resources, Management/Employee Development
How to Craft an Effective Commercial Loan Write-Up
Presented by David Osburn
This event was recorded on Monday, June 7th, 2021.
This webinar will cover the basics of how to craft an effective commercial loan write-up.
Related Topics: Lending
New General QM
Presented by Jerod Moyer
This event was recorded on Friday, June 4th, 2021.
Do you sell secondary mortgage loans to Fannie Mae or Freddie Mac? If so, any such loans must comply with the NEW “General” Qualified Mortgage (QM) requirements for applications received on or aft... More →
Related Topics: Compliance
Social Media Compliance and Best Practices - Rebroadcast
Presented by Dawn Kincaid
This event was recorded on Thursday, June 3rd, 2021.
In this session, we will provide best practices for developing your social media strategy and policy. In addition, we will dive into the compliance requirements, including Truth-in-Savings, Reg Z,... More →
Related Topics: Compliance, Risk Management/Legal
Bank Call Report Preparation for Beginners - Part 5
Presented by Cynthia Dopjera
This event was recorded on Thursday, June 3rd, 2021.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
UDAAP: Consumer Complaint Monitoring & Avoiding Harm
Presented by Dawn Kincaid
This event was recorded on Wednesday, June 2nd, 2021.
Don’t miss this jam-packed session where we will review best practices, procedures and provide tools to strengthen your UDAAP compliance program!
Related Topics: Compliance, Deposit Accounts
Online Account Opening
Presented by Deborah Crawford
This event was recorded on Wednesday, June 2nd, 2021.
During this program we will cover all the compliance issues for opening deposit accounts online.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Beneficial Ownership Update: Where Are We Now?
Presented by Deborah Crawford
This event was recorded on Tuesday, June 1st, 2021.
A line-by-line look at the new AML Act of 2020 passed in 2021 beneficial ownership requirements and definitions. We will compare the definitions, the exemptions and the exclusions in the two sets o... More →
Related Topics: Compliance, BSA
Onboarding Your New Hire
Presented by Vicki Kraai
This event was recorded on Tuesday, June 1st, 2021.
What does onboarding look like in your organization? What do you want it to look like? Onboarding should not be an after thought as it is the new hires first impression of the company they are goin... More →
Related Topics: Human Resources, Management/Employee Development
All Access Pass During the Month of June!
Presented by 
This event was recorded on Tuesday, June 1st, 2021.
Gain access to a month’s worth of live webinars for just $795! June is a perfect time to explore the variety and depth of topics you can choose from to complement your compliance training program.<... More →
Related Topics: Human Resources, Management/Employee Development, Compliance, IRAs, Auditing, Sales, Lending, Computer Skills, Risk Management/Legal, BSA, Deposit Accounts, Executive, Reporting, Safe Deposit, TRID, Auditing/Reporting, Risk Management, Technology/Security, COVID-19
The Directors Education Series: Best Practices for an Effective Review of Your Bank's Call Report
Presented by Cynthia Dopjera
This event was recorded on Tuesday, June 1st, 2021.
Learn about the best practices for a director's review and approval of the Call Report to include an assessment of the key schedules to focus on and the questions to ask of your preparation team. <... More →
Related Topics: Executive, Auditing, Auditing/Reporting, Reporting
Bank Call Report Preparation for Beginners - Part 4
Presented by Cynthia Dopjera
This event was recorded on Friday, May 28th, 2021.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Attacking the Human Element
Presented by 
Jeff Spann
This event was recorded on Thursday, May 27th, 2021.
This discussion will highlight the advancements in cybercrime and social engineering that are targeting our people resources.
Related Topics: Risk Management/Legal
Introduction to ACH: The Basics
Presented by 
Kate Cole
This event was recorded on Thursday, May 27th, 2021.
This session is designed for those that are new to operations and those that want to confirm they really understand ACH.
Related Topics: Risk Management/Legal
Conducting a Risk-Based Compliance Audit Seminar OnDemand with Live Streaming
Presented by Dawn Kincaid
This event was recorded on Thursday, May 27th, 2021.
Banking requires taking risks in order to earn profits. Risk levels, however, must be appropriately managed and controlled. A bank’s safety and soundness is contingent upon effectively identifying ... More →
Related Topics: Compliance, Risk Management/Legal, Auditing, Risk Management
Mortgage Origination Compliance: Part 2
Presented by Carl Pry
This event was recorded on Wednesday, May 26th, 2021.
In Part 2 of this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.
Related Topics: Compliance, Lending
Deposit Regulations - The Basics
Presented by Deborah Crawford
This event was recorded on Wednesday, May 26th, 2021.
During the webinar, each regulation will be discussed spotlighting the front line issues and how to handle them. This webinar will help your staff determine if we are in a regulation and if so to d... More →
Related Topics: Compliance, Lending
Compliance Regulations: Lending and Deposit Basics - 2 Part Series
Presented by 
Deborah Crawford & Jack Holzknecht
This event was recorded on Wednesday, May 26th, 2021.
This is a two-part series on basic compliance regulations to be held on May 26th and June 22nd.
Related Topics: Compliance, Lending
New to Banking? Learn More About Our Industry
Presented by Deborah Crawford
This event was recorded on Tuesday, May 25th, 2021.
This webinar is an orientation for those of you who have joined our industry. We will look at the federal reserve system, the regulations, regulators and how banks make money. The basic branch syst... More →
Related Topics: Compliance, Lending
Electronic Returned Items: Meeting Error Resolution Requirements & Combating Fraud
Presented by Dawn Kincaid
This event was recorded on Tuesday, May 25th, 2021.
In this session we will review instances where institutions have failed to comply with Reg E or misapplied the regulation and provide you with best practices and tools to avoid a similar fate. More →
Related Topics: Compliance, Deposit Accounts
Banker’s Top 10 for Sales Success
Presented by 
Dan Fischer
This event was recorded on Monday, May 24th, 2021.
We will take you through the Top 10 ideas that you must address to increase your sales success.
Related Topics: Sales
Back to Basics: The CARD Act
Presented by Michael Christians
This event was recorded on Friday, May 21st, 2021.
The Credit Card Accountability, Responsibility and Disclosure (CARD) Act of 2009 added a number of disclosure, underwriting and servicing requirements to Regulation Z specific to credit card accoun... More →
Related Topics: Compliance, Lending
Strategies for Succession Planning and Talent Management
Presented by Marci Malzahn
This event was recorded on Thursday, May 20th, 2021.
In this webinar you will learn strategies to avoid losing your top talent, and how to establish a simple yet successful Talent Management Program, which in turn integrates into your Strategic Plan.... More →
Related Topics: Human Resources, Management/Employee Development
(FREE) Proving the ROI of Training Programs
Presented by Deborah Crawford
This event was recorded on Thursday, May 20th, 2021.
In this webinar, we’ll share tips for measuring the success of your training programs in order to prove the ROI.
Related Topics: Compliance, Human Resources, Management/Employee Development, Risk Management, Auditing, Risk Management/Legal, BSA, Reporting, Auditing/Reporting, COVID-19
Bank Call Report Preparation for Beginners - Part 3
Presented by Cynthia Dopjera
This event was recorded on Thursday, May 20th, 2021.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Identifying and Documenting CRA Community Development Activities
Presented by Jack Holzknecht
This event was recorded on Wednesday, May 19th, 2021.
This program provides the information needed to assure proper credit is given for CD activities thereby assuring a higher rating and limiting the additional burden of a lower rating.
Related Topics: Compliance, Lending
BSA: MSBs, MRBs, TPPPs, NGOs and All the High Risk Customers
Presented by Deborah Crawford
This event was recorded on Wednesday, May 19th, 2021.
Your financial institution is full of customers who require many types of services. The BSA exam identifies many services and customers as high risk for money laundering.
Related Topics: BSA, Compliance
Handling Deposit Accounts and Checks at Death
Presented by Deborah Crawford
This event was recorded on Tuesday, May 18th, 2021.
During this program, we will look at the checks and all the questions you get asked every day. Insurance checks, treasury checks and regular checks, what are you supposed to do and what can you do... More →
Related Topics: Compliance, Lending, Deposit Accounts
Loan Structuring for Short Term Loans and Lines of Credit
Presented by Jeffery Johnson
This event was recorded on Tuesday, May 18th, 2021.
This course is designed to demonstrate the factors required to consider in establishing the proper loan amount for short-term needs, and not rely solely upon a formula-driven approach.
Related Topics: Lending
CRE Lending: Property Types, Lease Structures and Other Non-Financial Risks
Presented by Richard Hamm
This event was recorded on Monday, May 17th, 2021.
This program provides an overview of the key differences among and performance factors of the major CRE property types, issues with commercial lease features and key non-financial or qualitative ri... More →
Related Topics: Lending
Loan Participations for Community Banks: Risks & Rewards
Presented by Robin Russell
This event was recorded on Friday, May 14th, 2021.
Gain a thorough understanding of Participation Agreements.
Related Topics: Lending
CRE Lending: Cash Flow Analysis & Cap Rates
Presented by Richard Hamm
This event was recorded on Thursday, May 13th, 2021.
This program covers the key variables and concepts for determining CRE cash flow and transaction-level stress-testing.
Related Topics: Lending
Bank Call Report Preparation for Beginners - Part 2
Presented by Cynthia Dopjera
This event was recorded on Thursday, May 13th, 2021.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Mortgage Origination Compliance: A 2-Part Series
Presented by Carl Pry
This event was recorded on Wednesday, May 12th, 2021.
In this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.
Related Topics: Compliance, Lending
Mortgage Origination Compliance: Part 1
Presented by Carl Pry
This event was recorded on Wednesday, May 12th, 2021.
In Part 1 of this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.
Related Topics: Compliance, Lending
Understanding Commercial Loan Documents
Presented by Robin Russell
This event was recorded on Wednesday, May 12th, 2021.
The instructor will lead participants through all sections of the various required loan documents.
Related Topics: Lending
What You Need to Know About Today's Ransomware Attacks
Presented by 
Jon Waldman
This event was recorded on Tuesday, May 11th, 2021.
Join us to recap the statistics related to ransomware and learn how to prepare for this growing threat.
Related Topics: Risk Management/Legal
Call Reports: RC-C Loan Coding and RC-R Risk Weighting Loans and Unfunded Commitments
Presented by Cynthia Dopjera
This event was recorded on Tuesday, May 11th, 2021.
This webinar will help you learn the classification priority for reporting loan information correctly.
Related Topics: Lending, Reporting
Basic Personal and Business Tax Return Analysis
Presented by David Osburn
This event was recorded on Monday, May 10th, 2021.
Attend this proactive webinar and gain an understanding of the often complex and confusing topic of TAXES!
Related Topics: Lending
Lending to Non-Profit and Religious Organizations
Presented by Jeffery Johnson
This event was recorded on Friday, May 7th, 2021.
This course will cover the major lending risks related to this type of financing and discusses how a bank can prudently manage these risks by exposing participants to the appropriate methods of ana... More →
Related Topics: Lending
Coaching Tellers to Excellence
Presented by Janice Branch
This event was recorded on Thursday, May 6th, 2021.
This program will help you see how you can put coaching techniques into your leadership skills and get positive and meaningful results.
Related Topics: Management/Employee Development
Bank Call Report Preparation for Beginners - Five Part Series
Presented by Cynthia Dopjera
This event was recorded on Thursday, May 6th, 2021.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Bank Call Report Preparation for Beginners - Part 1
Presented by Cynthia Dopjera
This event was recorded on Thursday, May 6th, 2021.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.
Presented by Terri D. Thomas
This event was recorded on Thursday, May 6th, 2021.
This webinar will provide attendees with the best practices and red flags for dealing with the various legal documents served upon financial institutions.
Related Topics: Risk Management/Legal
Lending 101
Presented by Anne Lolley
This event was recorded on Wednesday, May 5th, 2021.
In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.
Related Topics: Lending, Compliance
Excel Explained: Speed Tips
Presented by David Ringstrom
This event was recorded on Wednesday, May 5th, 2021.
This enlightening webcast presented by David Ringstrom, CPA, will empower you to quickly accomplish tasks that might currently be taking you several minutes or even hours to complete.
Related Topics: Computer Skills
Do You Have an Effective Remote Deposit Capture Program and Does It Meet Regulatory Guidelines
Presented by Susan Orr
This event was recorded on Tuesday, May 4th, 2021.
Join us as we outline the detailed information you should consider adding to your documents and processes to support a thorough due diligence, risk assessment, and annual oversight of your customer... More →
Related Topics: Risk Management/Legal
Fair Lending
Presented by Jerod Moyer
This event was recorded on Tuesday, May 4th, 2021.
This webinar will dissect the regulatory requirements and examiner expectations related to Fair Lending in plain English.
Related Topics: Compliance, Lending, Risk Management/Legal
Implementing the Fair Debt Collection Practices Act and Regulation F
Presented by Jack Holzknecht
This event was recorded on Monday, May 3rd, 2021.
This program provides a review of both parts of the final rule. Regulation F applies to debt collectors. The rules apply directly to financial institutions if the institution is collecting a debt o... More →
Related Topics: Compliance, Lending
The Directors Education Series: Reduced Regulatory Financial Reporting
Presented by Cynthia Dopjera
This event was recorded on Monday, May 3rd, 2021.
This segment will provide insight into the reduced financial reporting options that have been made available to banks over the past few years.
Related Topics: Executive, Auditing, Auditing/Reporting, Reporting
Incident Response Plan: Will Yours Pass the Test?
Presented by Susan Orr
This event was recorded on Friday, April 30th, 2021.
Having an Incident Response Plan isn't a suggestion, it is a requirement. Security breaches are inevitable, does your Plan provide a framework to guide you in responding effectively and timely?
Related Topics: Risk Management/Legal, Compliance
Remote Banking: What Are the Compliance Requirements?
Presented by Carl Pry
This event was recorded on Thursday, April 29th, 2021.
In this webinar we’ll discuss these many requirements and provide you with a comprehensive grasp of the issues involved.
Related Topics: Compliance, Lending
Acing Your Job as a Customer Service Expert
Presented by 
Heather Legge
This event was recorded on Wednesday, April 28th, 2021.
Everyone appreciates exceptional customer service, but most people struggle in situations when it really matters. These essential techniques make memorable, positive customer experiences easy and e... More →
Related Topics: Human Resources, Management/Employee Development
Commercial Loan Defaults and Workouts
Presented by Robin Russell
This event was recorded on Wednesday, April 28th, 2021.
This program will cover guidelines for the Bank in a workout situation, including the documentation to consider before, during and after negotiations take place with borrowers and guarantors.
Related Topics: Lending
Deposit Regulatory Update 2021
Presented by Deborah Crawford
This event was recorded on Tuesday, April 27th, 2021.
This catch-all program will be helpful to make sure we have not missed anything so far in 2021. Checklists and summaries will help you manage these complex areas affecting our customers.
Related Topics: Deposit Accounts
Introduction to Conducting a Compliance Audit/Review for New Compliance Officers
Presented by 
Kristen Tatlock
This event was recorded on Tuesday, April 27th, 2021.
This webinar will provide an overview of the tools and resources available for conducting a compliance review as well as areas to review and questions to ask.
Related Topics: Compliance, Risk Management/Legal
CRA Nuts & Bolts - Five Steps to Pass the Exam
Presented by 
Susan Costonis
This event was recorded on Monday, April 26th, 2021.
Writing a dynamic CRA context report can show examiners not only that your financial institution understands the community demonstrate why your CRA program qualifies for a "Satisfactory" or possibl... More →
Related Topics: Compliance, Lending
BSA 101 for New BSA Compliance Officers
Presented by Kristen Tatlock
This event was recorded on Friday, April 23rd, 2021.
This session will provide new BSA Compliance Officers with information on the laws and rules, as well as guidance on resources that can help make their jobs easier.
Related Topics: Compliance, Risk Management/Legal
Loan Modifications: What Are the Compliance Issues?
Presented by Carl Pry
This event was recorded on Thursday, April 22nd, 2021.
This webinar will deal with the ins and outs of making changes to loans of all types. We’ll discuss the compliance and legal requirements, operational challenges, and impacts to borrowers, guaranto... More →
Related Topics: Compliance, Lending
Understanding Revocable and Irrevocable Trust Documents
Presented by Terri D. Thomas
This event was recorded on Thursday, April 22nd, 2021.
This webinar will provide attendees information on doing business with trusts, including the best practices in establishing deposit account and loan relationships.
Related Topics: Risk Management/Legal, Deposit Accounts
Top 10 Most Frequent Flood Issues
Presented by Jack Holzknecht
This event was recorded on Wednesday, April 21st, 2021.
This two-hour webinar explains the top ten issues financial institutions face regarding flood insurance.
Related Topics: Compliance, Lending
3-Part Series for New Bank Compliance Officers
Presented by Kristen Tatlock
This event was recorded on Wednesday, April 21st, 2021.
This 3-part series is designed as an introduction to compliance, BSA, and auditing for New Compliance Officers.
Related Topics: Compliance, Risk Management/Legal
Compliance 101 for New Compliance Officers
Presented by Kristen Tatlock
This event was recorded on Wednesday, April 21st, 2021.
This session is designed to provide a new compliance officer with tools to help make the transition on their new role easier; it can also provide long-term compliance o... More →
Related Topics: Compliance, Risk Management/Legal
25 Baseline Controls Banks Struggle to Implement
Presented by 
Shane Daniel
This event was recorded on Tuesday, April 20th, 2021.
This session reviews these 25 controls, as well as practical solutions your institution can use to implement these controls. We will also discuss the next steps beyond the assessment to provide a c... More →
Related Topics: Risk Management/Legal
Overdrafts
Presented by Jerod Moyer
This event was recorded on Tuesday, April 20th, 2021.
This webinar will dissect the regulatory requirements and examiner expectations related to overdrafts in plain English.
Related Topics: Compliance, Lending
Commercial & Business Lending Basics for Support Personnel
Presented by Richard Hamm
This event was recorded on Monday, April 19th, 2021.
This webinar is designed to take the "mystery" out of the commercial lending process and the confusing terminology often used by lenders.
Related Topics: Lending
Work Appearance, Dress Codes and Employer's Liability for Being Out of Fashion
Presented by Bob Gregg
This event was recorded on Friday, April 16th, 2021.
The laws are changing fast! What is “appropriate” work appearance? Do you have the right to tell employees what to wear? How much can an employer dictate styles of dress, hair, perfume or jewelr... More →
Related Topics: Human Resources
Top 25 Safe Deposit Compliance Issues
Presented by 
David P. McGuinn
This event was recorded on Thursday, April 15th, 2021.
During this webinar, you will receive current information about all of these issues and an in-depth explanation about how they impact on your financial institution and your safe deposit box renters... More →
Related Topics: Risk Management/Legal, Safe Deposit
Implementing Agency Identified Issues into Compliance Auditing Programs
Presented by 
Molly Stull
This event was recorded on Thursday, April 15th, 2021.
Join us as we analyze consumer compliance issues identified by the CFPB and other regulatory agencies.
Related Topics: Compliance, Risk Management/Legal
Excel Explained: Pivot Tables 101
Presented by David Ringstrom
This event was recorded on Wednesday, April 14th, 2021.
Excel expert David H. Ringstrom, CPA, focuses on the basics of using Excel pivot tables in this comprehensive presentation.
Related Topics: Computer Skills
Alert! Revisions to Three Sections of the BSA FFIEC Exam Manual
Presented by Deborah Crawford
This event was recorded on Wednesday, April 14th, 2021.
During this webinar we will cover these changes and what you need to do and know!
Related Topics: Compliance, BSA
Opening Minor Accounts
Presented by Deborah Crawford
This event was recorded on Tuesday, April 13th, 2021.
During this program, you will learn how to answer your adult account holder’s questions on how to set up accounts for grandchildren, for college, for other reasons to set up minor accounts.
Related Topics: Risk Management/Legal, Deposit Accounts
Seven Habits of Effective Credit Administration in Commercial Banks
Presented by Jeffery Johnson
This event was recorded on Tuesday, April 13th, 2021.
This course will address the factors you need to know to make a positive difference in the credit administration at your bank.
Related Topics: Lending
Key Ratio Analysis: Calculating and Interpreting the Numbers Correctly!
Presented by David Osburn
This event was recorded on Monday, April 12th, 2021.
Attend this proactive webinar and learn a “five-step” analysis plan to calculate the key ratios covering liquidity, activity, leverage, operating performance, and cash flow analysis and correctly i... More →
Related Topics: Lending, Management/Employee Development
FFIEC Information Security Handbook Review
Presented by Cody Delzer
This event was recorded on Friday, April 9th, 2021.
In September 2016, the FFIEC completely rewrote the Information Security Handbook. The Handbook represents an integration of concepts from Cybersecurity Guidance, Management Guidance, and other ele... More →
Related Topics: Risk Management/Legal
Six Best Practices for Perfect Teller Service
Presented by Melissa Marvin
This event was recorded on Friday, April 9th, 2021.
Managing the face of the bank is an important role. This session will walk through best practices for those leading and managing tellers and the front-line.
Related Topics: Human Resources, Management/Employee Development
How to Incorporate BCM Into Your ERM Program
Presented by Marci Malzahn
This event was recorded on Thursday, April 8th, 2021.
You will walk away from this course with a deeper knowledge of Treasury Management, learn to conduct risk assessments on new products, and learn strategies to increase core deposits.
Related Topics: Executive, Risk Management/Legal
What Employers Need to Know About Marijuana, CBD, Other Drugs, and Employment Laws
Presented by 
Brian Goodman
This event was recorded on Thursday, April 8th, 2021.
State and federal law surrounding marijuana, CBD, and other drugs continues to develop rapidly. Employers need to understand the fundamental legal principles behind marijuana laws and their intera... More →
Related Topics: Human Resources, Risk Management/Legal
Managing a Successful Call Center
Presented by Janice Branch
This event was recorded on Wednesday, April 7th, 2021.
There are three key factors that must be present in order to deliver on an exceptional Call Center experience for members. The Call Center must employ effective people, have effective internal proc... More →
Related Topics: Management/Employee Development
IRA Beneficiary Payouts
Presented by 
Patrice Konarik
This event was recorded on Wednesday, April 7th, 2021.
This program will focus on which options are available to which beneficiaries depending on the IRA owner's date of death.
Related Topics: IRAs
TRID A-Z Seminar OnDemand with Live Streaming
Presented by Jerod Moyer
This event was recorded on Wednesday, April 7th, 2021.
This webcast will take a look at the TRID from A to Z and take your TRID compliance to the next level. All from the convenience of your own home or office via Live Streaming Video.
Related Topics: Compliance, Risk Management/Legal, Auditing, Lending, TRID
Understanding Commercial Real Estate Loan Documents
Presented by Robin Russell
This event was recorded on Tuesday, April 6th, 2021.
Gain understanding of all sections of required real estate loan documents
Related Topics: Compliance, Lending, Risk Management/Legal
Overdraft Programs - The Danger Zones
Presented by Deborah Crawford
This event was recorded on Tuesday, April 6th, 2021.
It’s 2021 and the examiners are expected next month. Will your financial institution pass the test?
Related Topics: Compliance, Deposit Accounts
BSA/AML & OFAC Compliance - Part II
Presented by Carl Pry
This event was recorded on Monday, April 5th, 2021.
In Part 2, we’ll discuss the Customer Identification Program (CIP) rules, other BSA reporting, including funds transfer recordkeeping, PEPs, pouch rules, and the Office of Foreign Asset Control (OF... More →
Related Topics: Compliance, Risk Management/Legal
Best-Ever Compliance Checklists for Commercial Loans
Presented by Anne Lolley
This event was recorded on Thursday, April 1st, 2021.
This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.
Related Topics: Compliance, Lending
Intermediate Bank Accounting: Part IV
Presented by Cynthia Dopjera
This event was recorded on Thursday, April 1st, 2021.
Designed for bankers seeking to gain an understanding of accounting for more complex bank transactions as required under U.S. GAAP, along with the concept behind audit assertions, internal controls... More →
Related Topics: Reporting
The Directors Education Series: Anti-Money Laundering Act of 2020
Presented by Deborah Crawford
This event was recorded on Thursday, April 1st, 2021.
During this program, your directors will receive an overview of the Anti-Money Laundering Act that was passed in 2021.
Related Topics: Executive, Compliance, BSA
BSA/AML & OFAC Compliance: Two Part Series
Presented by Carl Pry
This event was recorded on Wednesday, March 31st, 2021.
In these two sessions, we'll talk about where the risk areas are and where examiners are criticizing institutions. Your comprehensive program must be continually updated, and we'll make sure you ha... More →
Related Topics: Compliance, Risk Management/Legal
BSA/AML & OFAC Compliance - Part I
Presented by Carl Pry
This event was recorded on Wednesday, March 31st, 2021.
In Part 1, we'll discuss the Bank Secrecy Act provisions in general, including program requirements, risk assessments, CTRs, SARs, and the Beneficial Owner provisions, among other things.
Related Topics: Compliance, Risk Management/Legal
CTRs and SARS: Line by Line
Presented by Deborah Crawford
This event was recorded on Wednesday, March 31st, 2021.
One of the most detailed webinars on CTRs and SARs you may ever attend. We will go line-by-line through the instructions and follow up with very detailed examples.
Related Topics: Compliance, Risk Management/Legal, BSA
Basic Bankruptcy for Bankers
Presented by Robin Russell
This event was recorded on Wednesday, March 31st, 2021.
This webinar will introduce you to the world of bankruptcy.
Related Topics: Lending, Risk Management/Legal
Intermediate Bank Accounting: Part III
Presented by Cynthia Dopjera
This event was recorded on Tuesday, March 30th, 2021.
Designed for bankers seeking to gain an understanding of accounting for more complex bank transactions as required under U.S. GAAP, along with the concept behind audit assertions, internal controls... More →
Related Topics: Reporting
Checks - Endorsements, Fraud and Compliance Issues
Presented by Deborah Crawford
This event was recorded on Tuesday, March 30th, 2021.
This program will look at who has the right to endorse the back of a check, and where is proper endorsement placement.
Related Topics: Compliance, Deposit Accounts, Lending
Quarterly Compliance Briefing: 4-Part Series (2021)
Presented by Carl Pry
This event was recorded on Monday, March 29th, 2021.
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Related Topics: Compliance
Quarterly Compliance Briefing: Spring 2021
Presented by Carl Pry
This event was recorded on Monday, March 29th, 2021.
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Related Topics: Compliance
High Touch Coaching in a High-Tech World
Presented by Dan Fischer
This event was recorded on Monday, March 29th, 2021.
This webinar will provide a framework to help sales managers deliver high touch coaching to their salespeople to help them grow relationships and revenue in this high-tech, remote world.
Related Topics: Sales, Management/Employee Development
Intermediate Bank Accounting: Part II
Presented by Cynthia Dopjera
This event was recorded on Friday, March 26th, 2021.
Designed for bankers seeking to gain an understanding of accounting for more complex bank transactions as required under U.S. GAAP, along with the concept behind audit assertions, internal controls... More →
Related Topics: Reporting
8 Steps to Improve Cross-Selling
Presented by Janice Branch
This event was recorded on Thursday, March 25th, 2021.
This program will help you with ways to elevate cross-selling results.
Related Topics: Sales, Human Resources
Treasury Management: A Powerful Tool to Increase Deposits and Fee Income
Presented by Marci Malzahn
This event was recorded on Thursday, March 25th, 2021.
You will walk away from this course with a deeper knowledge of Treasury Management, learn to conduct risk assessments on new products, and learn strategies to increase core deposits.
Related Topics: Sales, Executive
2020/2021 IRA Reporting Requirements - 101
Presented by Patrice Konarik
This event was recorded on Thursday, March 25th, 2021.
Getting this information right will make the difference in your clients getting a letter and bill from the IRS or smooth sailing through the tax filing process.
Related Topics: IRAs
Right of Rescission - Review and Update
Presented by Jack Holzknecht
This event was recorded on Wednesday, March 24th, 2021.
This two-hour program explains all of the rescission rules. It provides easy to understand answers to questions, and it provides a system to assure compliance.
Related Topics: Compliance, Lending
Intermediate Bank Accounting: 4-Part Series
Presented by Cynthia Dopjera
This event was recorded on Wednesday, March 24th, 2021.
Designed for bankers seeking to gain an understanding of accounting for more complex bank transactions as required under U.S. GAAP, along with the concept behind audit assertions, internal controls... More →
Related Topics: Reporting
Intermediate Bank Accounting: Part I
Presented by Cynthia Dopjera
This event was recorded on Wednesday, March 24th, 2021.
Designed for bankers seeking to gain an understanding of accounting for more complex bank transactions as required under U.S. GAAP, along with the concept behind audit assertions, internal controls... More →
Related Topics: Reporting
BSA: CIP and CDD
Presented by Deborah Crawford
This event was recorded on Tuesday, March 23rd, 2021.
This program will evaluate CDD and EDD regulation, exam guidance and provide thoughts on how to proceed with a program that is sales friendly to the account holder. We look at the regulation line-b... More →
Related Topics: Risk Management/Legal, BSA
COVID Vaccines, Paid Leave, and Accommodations
Presented by 
Steven Greene
This event was recorded on Tuesday, March 23rd, 2021.
This session will focus on the employment issues surrounding COVID management in the banking industry, as they now exist. We will discuss best practices and common approaches which have emerged ac... More →
Related Topics: Compliance, Human Resources, Risk Management/Legal, COVID-19
What Goes Into a Valuable Impact Analysis?
Presented by 
Cole Ponto
This event was recorded on Monday, March 22nd, 2021.
It is no secret that a Business Continuity Plan (BCP) is an important document to have in your arsenal, especially when responding to events, such as natural disasters or cyber attacks, that may in... More →
Related Topics: Risk Management/Legal
Firing: It's Not Easy, But It Can Be Legal
Presented by Bob Gregg
This event was recorded on Friday, March 19th, 2021.
Learn how to approach situations in a way that may solve problems and avoid termination. Emphasis is placed on practical techniques for supervisors to use within the legal framework of employment l... More →
Related Topics: Human Resources
ACH Origination and Same Day Entries
Presented by Kate Cole
This event was recorded on Thursday, March 18th, 2021.
Join us and learn how to decipher the SEC codes, how the products work and what your warranties are.
Related Topics: Risk Management/Legal
Controlling the Risks of Power of Attorney Documents
Presented by Terri D. Thomas
This event was recorded on Thursday, March 18th, 2021.
This webinar will provide attendees with the best practices and pitfalls of dealing with power of attorney documents.
Related Topics: Risk Management/Legal, Compliance
You're the New Supervisor! Fasten Your Seat Belt!
Presented by Karen Butcher
This event was recorded on Wednesday, March 17th, 2021.
This program will ramp up leadership skills and address critical supervisory issues necessary to become an extraordinary supervisor.
Related Topics: Human Resources, Management/Employee Development
Basic Cash Flow Analysis
Presented by Jeffery Johnson
This event was recorded on Wednesday, March 17th, 2021.
Learn how to calculate cash flow using the Universal Cash Flow Analysis method (UCA).
Related Topics: Lending
Loan Denials & Other Adverse Action Notices
Presented by David Dickinson
This event was recorded on Tuesday, March 16th, 2021.
This webinar will cover the compliance requirements and best practices for Adverse Action Notices under the Equal Credit Opportunity Act (ECOA) and Fair Credit Reporting Act (FCRA).
Related Topics: Compliance, Lending, Auditing
2021 Call Report Update Seminar OnDemand with Live Streaming
Presented by Cynthia Dopjera
This event was recorded on Tuesday, March 16th, 2021.
Attend this Call Report Update Seminar via Live Streaming Video!
Related Topics: Reporting, Compliance, Risk Management/Legal
Residential Construction Lending
Presented by Richard Hamm
This event was recorded on Monday, March 15th, 2021.
Receive an overview of the major issues involved in consumer or residential construction lending.
Related Topics: Lending
New QM Standards Under the Truth in Lending Act
Presented by Michael Christians
This event was recorded on Friday, March 12th, 2021.
On December 10th, the Consumer Financial Protection Bureau (CFPB) issued two final rules that make significant changes to Regulation Z's ability to repay requirements.
Related Topics: Compliance, Lending
Dealing with Appraisals: Regulations and Requirements
Presented by Carl Pry
This event was recorded on Thursday, March 11th, 2021.
Learn in-depth details of the appraisal and valuation process, from both the lender and appraiser side of the game.
Related Topics: Compliance, Lending
Legal Liabilities when Check Fraud Occurs
Presented by Terri D. Thomas
This event was recorded on Thursday, March 11th, 2021.
This webinar provides attendees with an overview of the laws that control loss allocation when check fraud occurs.
Related Topics: Risk Management/Legal, Deposit Accounts
Consumer Real Estate Loans
Presented by Anne Lolley
This event was recorded on Wednesday, March 10th, 2021.
In this webinar, Anne will guide lenders and processors through a simple real-estate loan and explain the current compliance rules.
Related Topics: Lending
Third Party and Fourth Party Management
Presented by Jon Waldman
This event was recorded on Wednesday, March 10th, 2021.
We will explore best practices for Vendor Management, Third Party Risk Management, Fourth Party Management and Customer Risk Management.
Related Topics: Risk Management/Legal
Addressing Disabilities in the Workplace
Presented by Jennifer Mirus
This event was recorded on Tuesday, March 9th, 2021.
This webinar will walk employers through a roadmap of effectively addressing disability issues in the workplace.
Related Topics: Human Resources, Management/Employee Development
Opening New Accounts Part III: Trust and Fiduciary
Presented by 
Suzie Jones
This event was recorded on Tuesday, March 9th, 2021.
This two hour webinar will delve into the responsibilities of collecting appropriate documentation, providing ownership options, titling accounts correctly, and allowing proper access to Trust, Fid... More →
Related Topics: Risk Management/Legal, Deposit Accounts
Business Development Skills
Presented by Melissa Marvin
This event was recorded on Tuesday, March 9th, 2021.
Developing a successful business is about following a process, having a plan, and becoming deliberate and on purpose when it comes to exploring and acquiring new business. Come learn how.
Related Topics: Human Resources, Management/Employee Development
Advanced Collection Tools Vital in Today’s Economy
Presented by David Osburn
This event was recorded on Monday, March 8th, 2021.
Attend this webinar to learn how to better collect “problem loans” and protect the rights of the bank in today’s market!
Related Topics: Lending
Opening Accounts for Nonresident Aliens
Presented by Deborah Crawford
This event was recorded on Friday, March 5th, 2021.
It has always been challenging to open accounts for nonresident aliens and to identify the person we are doing business with.
Related Topics: Compliance, Deposit Accounts
Excel Explained: Creating Interactive Spreadsheets
Presented by David Ringstrom
This event was recorded on Friday, March 5th, 2021.
When you attend this live presentation, you’ll learn how to implement multiple techniques to create spreadsheets that are interactive, accurate, and user friendly.
Related Topics: Computer Skills
Opening New Accounts Part II: Business Accounts
Presented by Suzie Jones
This event was recorded on Thursday, March 4th, 2021.
This two hour Webinar examines not only the documentation requirements on business entities available in most states but provides clarity on how to identify who has authority to open and transact o... More →
Related Topics: Risk Management/Legal, Deposit Accounts
The Four Cs of Exceptional Supervision
Presented by Vicki Kraai
This event was recorded on Thursday, March 4th, 2021.
This program will ramp up your leadership skills and address critical supervisory issues necessary to becoming an excellent team leader.
Related Topics: Human Resources, Management/Employee Development
The UCC for Lenders
Presented by Robin Russell
This event was recorded on Wednesday, March 3rd, 2021.
This program is a comprehensive Uniform Commercial Code (UCC) secured lending program for persons new to banking and is also recommended as a refresher.
Related Topics: Lending
W-9 Deposit Account Set Up and Interest Reporting - B Notices and Back Up Withholding
Presented by Deborah Crawford
This event was recorded on Wednesday, March 3rd, 2021.
Our job as a withholding agent for the IRS is more complicated than ever.
Related Topics: Deposit Accounts, Reporting
New HPML Escrow Exemption
Presented by Jerod Moyer
This event was recorded on Tuesday, March 2nd, 2021.
The CFPB recently issued a Final Rule that provides a new exemption from the higher-priced mortgage loan (HPML) escrow requirement. Find out if your financial institution qualifies!
Related Topics: Compliance
Wire Transfer Compliance
Presented by Dawn Kincaid
This event was recorded on Tuesday, March 2nd, 2021.
In this session we will cover the regulatory requirements for both domestic and international wires, provide sample audit procedures and discuss how to identify and react to possible wire fraud att... More →
Related Topics: BSA, Compliance, Risk Management/Legal
Opening New Accounts - 3-Part Series
Presented by Suzie Jones
This event was recorded on Tuesday, March 2nd, 2021.
This is a three-part series to be held on March 2, 4, and 9.
Related Topics: Risk Management/Legal, Deposit Accounts
Opening New Accounts Part I: Personal/Consumer Accounts
Presented by Suzie Jones
This event was recorded on Tuesday, March 2nd, 2021.
This two-hour workshop focuses on the risks, procedures, best practices, and compliance requirements for opening Personal and Consumer Accounts.
Related Topics: Risk Management/Legal, Deposit Accounts
Commercial Construction Lending
Presented by Richard Hamm
This event was recorded on Monday, March 1st, 2021.
Receive an overview of the key steps involved in effectively administering commercial construction loans.
Related Topics: Lending
Webinar Subscription Packages
Presented by
This event was recorded on Monday, March 1st, 2021.
If your institution attends at least 5 webinars per year, a webinar subscription package is a no-brainer!
Related Topics: Compliance, IRAs, Lending, Human Resources, Computer Skills, Risk Management/Legal, BSA, Deposit Accounts, Executive, Management/Employee Development, Safe Deposit, TRID, Sales, Reporting, Compliance
The Directors Education Series: Issues to Consider When Modifying Loans
Presented by Carl Pry
This event was recorded on Monday, March 1st, 2021.
This program will discuss the requirements and considerations that must me understood and thought through when modifying loans.
Related Topics: Executive, Compliance, Risk Management
Troubled Debt Restructuring
Presented by Jeffery Johnson
This event was recorded on Friday, February 26th, 2021.
Attending this webinar will enable you to recognize a true TDR so that regulator reporting is accurate and to know how to manage them from an lending and accounting perspective.
Related Topics: Lending, Management/Employee Development
Letters of Credit
Presented by Robin Russell
This event was recorded on Friday, February 26th, 2021.
Whether your bank issues letters of credit, accepts letters of credit or takes liens on letter of credit rights, this program is for you.
Related Topics: Lending, Risk Management/Legal
Escrows
Presented by Carl Pry
This event was recorded on Thursday, February 25th, 2021.
In this webinar we’ll discuss the mechanics of establishing and maintaining escrow accounts, as well as in what situations escrows must be maintained.
Related Topics: Compliance, Lending, Risk Management/Legal
Health Savings Accounts - Dealing with the Headaches
Presented by Patrice Konarik
This event was recorded on Thursday, February 25th, 2021.
Health Savings Accounts were signed into law over 15 years ago and they still seem to generate more questions than answers. It is pretty amazing the rampant abuse has not disqualified this product... More →
Related Topics: Risk Management/Legal
Opening 40 Types of Deposit Accounts: CIP, Documentation, Procedures and More! Seminar OnDemand with Live Streaming
Presented by Deborah Crawford
This event was recorded on Thursday, February 25th, 2021.
Attend this live streaming event to get your annual training for the BSA staff and teams at your financial institution.
Related Topics: Compliance, BSA, Deposit Accounts
HR Basics for Supervisors
Presented by Jennifer Mirus
This event was recorded on Wednesday, February 24th, 2021.
This webinar will provide your managers with a valuable and easy to understand overview of key HR concepts and laws, and will give them practical information and tools they can use to avoid legal p... More →
Related Topics: Human Resources, Management/Employee Development
Are You Determined to Lead an Exceptional Branch?
Presented by Vicki Kraai
This event was recorded on Wednesday, February 24th, 2021.
This real-world webinar looks at what an exceptional branch looks like and how to obtain that coveted status.
Related Topics: Human Resources, Management/Employee Development
2021 BSA Officer and Staff Annual Update and Review Seminar OnDemand with Live Streaming
Presented by Deborah Crawford
This event was recorded on Wednesday, February 24th, 2021.
Attend this live streaming event to get your annual training for the BSA staff and teams at your financial institution.
Related Topics: Compliance, BSA, Deposit Accounts
The New Uniform Residential Loan Application – What You Need to Know
Presented by Carl Pry
This event was recorded on Tuesday, February 23rd, 2021.
In this webinar we’ll discuss these changes and additions to the QM rules. We’ll provide all the details, to be sure you’re ready for these changes. These will impact not only compliance efforts, b... More →
Related Topics: Compliance, Lending
Characteristics of Strong Risk Assessments and Tools to Monitor and Report Results
Presented by Marci Malzahn
This event was recorded on Tuesday, February 23rd, 2021.
In this webinar, we will do a quick review of Enterprise Risk Management and the three phases. Then we will explain the characteristics of strong risk assessments and will provide several examples ... More →
Related Topics: Risk Management/Legal, Executive
2021 Deposit Regulatory Update and Review Seminar OnDemand with Live Streaming
Presented by Deborah Crawford
This event was recorded on Tuesday, February 23rd, 2021.
Attend this live streaming event to learn about the regulatory changes affecting the deposit side of your financial institution in 2021.
Related Topics: Compliance, BSA, Deposit Accounts, Risk Management/Legal
3 Day Deposit, BSA and Account Opening Update and Review Seminar OnDemand with Live Streaming
Presented by Deborah Crawford
This event was recorded on Tuesday, February 23rd, 2021.
Attend this live streaming event on the 2021 Deposit, BSA and Account Opening Update and Review.
Related Topics: BSA, Deposit Accounts, Compliance
Call Report Updates
Presented by Cynthia Dopjera
This event was recorded on Monday, February 22nd, 2021.
This 2-hour webinar will provide information on new, proposed, and revised changes to the Call Report with identification of specific Call Report line items impacted.
Related Topics: Compliance, Risk Management/Legal, Reporting
Responsibilities of the Information Security Officer
Presented by Cody Delzer
This event was recorded on Friday, February 19th, 2021.
We will review various regulatory guidance that outlines ISO responsibilities and reporting structures. Additionally, various educational paths that can help develop your skills in the future.
Related Topics: Risk Management/Legal
Call Reporting on Loan Related Items - Part 2
Presented by Cynthia Dopjera
This event was recorded on Thursday, February 18th, 2021.
The Call Report is constantly changing, producing confusion and many questions. Extensive changes took place over the course of the past few years and months and there are more on the horizon.
Related Topics: Reporting
What to Do When a Customer Dies
Presented by Terri D. Thomas
This event was recorded on Thursday, February 18th, 2021.
This webinar focuses on the deposit and loan issues that arise when a customer dies.
Related Topics: Risk Management/Legal
Social Media Compliance and Best Practices
Presented by Dawn Kincaid
This event was recorded on Thursday, February 18th, 2021.
In this session, we will provide best practices for developing your social media strategy and policy. In addition, we will dive into the compliance requirements, including Truth-in-Savings, Reg Z,... More →
Related Topics: Compliance, Risk Management/Legal
Call Reporting on Loan Related Items - Two Part Series
Presented by Cynthia Dopjera
This event was recorded on Wednesday, February 17th, 2021.
The Call Report is constantly changing, producing confusion and many questions. Extensive changes took place over the course of the past few years and months and there are more on the horizon.
Related Topics: Reporting
Call Reporting on Loan Related Items - Part 1
Presented by Cynthia Dopjera
This event was recorded on Wednesday, February 17th, 2021.
The Call Report is constantly changing, producing confusion and many questions. Extensive changes took place over the course of the past few years and months and there are more on the horizon.
Related Topics: Reporting
ACH Rule Changes: What You Need to Know
Presented by Kate Cole
This event was recorded on Wednesday, February 17th, 2021.
Attend this webinar to make sure that you are compliant with the ACH Rules.
Related Topics: Compliance, Risk Management/Legal
Nailing Your Job of Head Teller
Presented by Janice Branch
This event was recorded on Tuesday, February 16th, 2021.
Fresh ideas that will help any head teller boost productivity, enhance communication, and improve teaming relationships.
Related Topics: Management/Employee Development
Advanced TRID Compliance
Presented by Jerod Moyer
This event was recorded on Tuesday, February 16th, 2021.
This webinar will take a look at the TRID from an advanced perspective. Take your TRID compliance to the next level.
Related Topics: Compliance, Lending, TRID, Compliance
BSA Emerging Issues
Presented by Deborah Crawford
This event was recorded on Tuesday, February 16th, 2021.
What are the important issues facing the BSA Department in 2021?
Related Topics: BSA
Train Smarter and More Effectively
Presented by Heather Legge
This event was recorded on Friday, February 12th, 2021.
During this program, you will discover how to design training that promotes learner involvement.
Related Topics: Human Resources, Management/Employee Development
Biden Administration Regulatory Priorities
Presented by Steven Greene
This event was recorded on Thursday, February 11th, 2021.
This session will involve a detailed discussion of the material changes expected to be introduced during calendar year 2021.
Related Topics: Compliance, Human Resources, Risk Management/Legal, COVID-19
CRE Appraisals: Components, Approaches to Value & Cap Rates
Presented by Richard Hamm
This event was recorded on Thursday, February 11th, 2021.
This program provides an overview of the key components of CRE appraisals and where bankers can find important information to assist in underwriting and understanding the sustainability of cash flo... More →
Related Topics: Lending
Federal Benefit Payments Garnishment Requirements
Presented by Terri D. Thomas
This event was recorded on Thursday, February 11th, 2021.
This webinar provides participants with the federal rules that are applicable when processing garnishments on accounts receiving federal benefit payments.
Related Topics: Compliance, Risk Management/Legal
Protecting Your Salaried-Exempt Status
Presented by Bob Gregg
This event was recorded on Wednesday, February 10th, 2021.
Learn how to avoid mistakes and land mines under the Department of Labor FLSA rule.
Related Topics: Human Resources
Reg CC Training for Tellers
Presented by Deborah Crawford
This event was recorded on Tuesday, February 9th, 2021.
There are many questions, such as can we place a hold on a cashier’s check? How many days can we hold checks on a new account? Does this apply to business accounts? Do we have to give the hold whil... More →
Related Topics: Compliance, Lending
IT Excellence: 8 Ways to Improve Responsiveness and Results in Information Technology
Presented by 
Tim Malzahn
This event was recorded on Tuesday, February 9th, 2021.
Are you struggling with managing Information Technology (IT) and getting results in IT? Do you want to bring IT further into alignment with the business plan? If yes to either question, this webina... More →
Related Topics: Risk Management/Legal, Executive
Introduction to Consumer Lending
Presented by David Osburn
This event was recorded on Monday, February 8th, 2021.
The webinar will cover the basics of consumer lending including the consumer loan function, marketing consumer loans, and making consumer lending decisions based on the five (5) C’s of credit - cap... More →
Related Topics: Lending
Excel Explained: Minimize Spreadsheet Errors
Presented by David Ringstrom
This event was recorded on Friday, February 5th, 2021.
Learn a variety of tricks and techniques you can use to improve the integrity of your Excel spreadsheets.
Related Topics: Computer Skills
Alert! BSA Implications - National Defense Authorization Act Passed!
Presented by Deborah Crawford
This event was recorded on Thursday, February 4th, 2021.
During this webinar we will break down the bill and do a section by section look at the money laundering piece and what it can mean to you.
Related Topics: Compliance, Lending
Top Ten Loan Documentation Mistakes and How to Avoid Them
Presented by Robin Russell
This event was recorded on Thursday, February 4th, 2021.
Learn the "right thing to do" and avoid frequent exceptions and mistakes.
Related Topics: Lending
Appraisal Rules and Standards, RESPA Requirements, and Banking Servicemembers Seminar OnDemand with Live Streaming
Presented by Carl Pry
This event was recorded on Thursday, February 4th, 2021.
This full-day streaming session will provide an in-depth look at all things Reg. Z. We'll review closed- and open-end credit, the intricate mortgage and credit card rules, and so much more.
Related Topics: Compliance, Risk Management/Legal, Auditing, Lending, Risk Management, TRID
Audit Report Writing
Presented by 
Philip Vassallo
This event was recorded on Wednesday, February 3rd, 2021.
You will leave this webinar with excellent resources that you can continually turn to during intense, complex audit engagements.
Related Topics: Auditing, Management/Employee Development
Incident Response - Plan to Fail Well
Presented by 
Buzz Hillestad
This event was recorded on Wednesday, February 3rd, 2021.
In this session, core steps required for most incidents will be highlighted and specialized components for DDOS, malware, ransomware, CATO, and unauthorized access incident types will be examined.... More →
Related Topics: Risk Management/Legal
Regulation Z - Truth in Lending Seminar OnDemand with Live Streaming
Presented by Carl Pry
This event was recorded on Wednesday, February 3rd, 2021.
This full-day streaming session will provide an in-depth look at all things Reg. Z. We'll review closed- and open-end credit, the intricate mortgage and credit card rules, and so much more.
Related Topics: Compliance, Risk Management/Legal, Auditing, Lending, Risk Management, TRID
2 Day Truth in Lending, Appraisal, RESPA, and MLA/SCRA Seminar OnDemand with Live Streaming
Presented by Carl Pry
This event was recorded on Wednesday, February 3rd, 2021.
This two day streaming program will provide registrants with an in depth discussion on Truth in Lending, servicemember compliance issues, appraisal and valuation process, RESPA requirements from an... More →
Related Topics: Compliance, Risk Management/Legal, Auditing, Lending, Risk Management, TRID
E-Sign for Lending - Challenges and Solutions
Presented by Susan Costonis
This event was recorded on Tuesday, February 2nd, 2021.
What steps must be followed to be in compliance with E-Sign? What NEW steps should be taken to verify the customer’s identity in view of an increased risk of identity theft?
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Hemp Update! Many State Plans Now Approved
Presented by Deborah Crawford
This event was recorded on Tuesday, February 2nd, 2021.
USDA Issued Regulations! FinCEN excluded Hemp from the definition of marijuana! Are you ready for Hemp customers? Learn how to bank hemp growers and hemp businesses if legal in your state. Hemp Gr... More →
Related Topics: Compliance, Lending
State of HMDA in 2021
Presented by Carl Pry
This event was recorded on Monday, February 1st, 2021.
We’ll discuss the current state of HMDA so close to submission in this session and get some of your questions answered.
Related Topics: Compliance, Lending
CRE Appraisals: Regulations and the Review Process
Presented by Richard Hamm
This event was recorded on Monday, February 1st, 2021.
This session will cover the key issues from the December 2010 Interagency Appraisal and Evaluation Guidelines, the October 2018 Frequently Asked Questions on the Appraisal Regulations and the Inter... More →
Related Topics: Lending
The Directors Education Series: Compliance Priorities in 2021
Presented by Carl Pry
This event was recorded on Monday, February 1st, 2021.
This program will discuss the regulatory compliance priorities in 2021 that your board and your institution will need to be familiar with.
Related Topics: Executive, Compliance, Risk Management
Marketing & Advertising Compliance - Part 2
Presented by Carl Pry
This event was recorded on Friday, January 29th, 2021.
This is a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars we’ll provide many examples of how the rules apply ... More →
Related Topics: Compliance, Risk Management/Legal
Bank Accounting for Beginners - Part 4
Presented by Cynthia Dopjera
This event was recorded on Friday, January 29th, 2021.
Designed for bankers new to the accounting department and those seeking a refresher course on the basic accounting concepts targeted for the activities of a financial institution.
Related Topics: Reporting
Understanding Recent Changes to the CFPB's Debt Collection Rule
Presented by Molly Stull
This event was recorded on Thursday, January 28th, 2021.
This webinar will help you prepare for the November 30, 2021 mandatory compliance date and a must for preventing conduct that violates the prohibition on harassing, oppressive, or abusive actions d... More →
Related Topics: Compliance, Lending, Auditing
Prospect & Build Relationships Virtually
Presented by Dan Fischer
This event was recorded on Thursday, January 28th, 2021.
Every banker today must be adept at asking for, scheduling and delivering effective virtual meetings that also help build relationships!
Related Topics: Sales, Management/Employee Development, COVID-19
Bank Accounting for Beginners - Part 3
Presented by Cynthia Dopjera
This event was recorded on Wednesday, January 27th, 2021.
Designed for bankers new to the accounting department and those seeking a refresher course on the basic accounting concepts targeted for the activities of a financial institution.
Related Topics: Reporting
The Right of Setoff
Presented by Terri D. Thomas
This event was recorded on Wednesday, January 27th, 2021.
The Right of Setoff is a complicated, but very effective tool for collecting debts owed to a bank. Learn the best practices and dangers that can arise when using the power.
Related Topics: Compliance, Risk Management/Legal
When to Coach? When to Supervise?
Presented by Vicki Kraai
This event was recorded on Wednesday, January 27th, 2021.
This webinar will encourage you to be prepared to be effective both as a coach and as a supervisor. How are they different? How are they alike?
Related Topics: Human Resources, Management/Employee Development
Changes to the Qualified Mortgage Definition: What Does This Mean for Lenders?
Presented by Carl Pry
This event was recorded on Tuesday, January 26th, 2021.
In this webinar we’ll discuss these changes and additions to the QM rules. We’ll provide all the details, to be sure you’re ready for these changes. These will impact not only compliance efforts, b... More →
Related Topics: Compliance, Lending
Opening Business Accounts
Presented by Deborah Crawford
This event was recorded on Tuesday, January 26th, 2021.
There are many types of business accounts with many different ways to do business at banking today. It can be challenging to determine who is authorized to open, close and transact business when d... More →
Related Topics: Compliance, Deposit Accounts, BSA
Creating the Right ERM Program for YOUR Community Bank
Presented by Marci Malzahn
This event was recorded on Tuesday, January 26th, 2021.
Are you creating your first ERM Program for your bank? Do you want to ensure your current program is complete yet keep it simple? If yes to either question, this webinar is for you!
Related Topics: Risk Management/Legal, Executive
Bank Accounting for Beginners - Part 2
Presented by Cynthia Dopjera
This event was recorded on Monday, January 25th, 2021.
Designed for bankers new to the accounting department and those seeking a refresher course on the basic accounting concepts targeted for the activities of a financial institution.
Related Topics: Reporting
Basic Real Estate Loan Documentation
Presented by Robin Russell
This event was recorded on Friday, January 22nd, 2021.
Receive an overview of real estate loan documentation requirements, regulatory compliance issues, loan administration issues and best practices.
Related Topics: Compliance, Lending
Bank Accounting for Beginners - 4 Part Series
Presented by Cynthia Dopjera
This event was recorded on Thursday, January 21st, 2021.
Designed for bankers new to the accounting department and those seeking a refresher course on the basic accounting concepts targeted for the activities of a financial institution.
Related Topics: Reporting
Bank Accounting for Beginners - Part 1
Presented by Cynthia Dopjera
This event was recorded on Thursday, January 21st, 2021.
Designed for bankers new to the accounting department and those seeking a refresher course on the basic accounting concepts targeted for the activities of a financial institution.
Related Topics: Reporting
Compliance Management
Presented by David Dickinson
This event was recorded on Thursday, January 21st, 2021.
This webinar will look at the expectations/requirements related to a financial institution’s Compliance Management System (CMS).
Related Topics: Compliance, Risk Management/Legal
Marketing & Advertising Compliance - Two Part Series
Presented by Carl Pry
This event was recorded on Wednesday, January 20th, 2021.
This is a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars we’ll provide many examples of how the rules apply ... More →
Related Topics: Compliance, Risk Management/Legal
Marketing & Advertising Compliance - Part 1
Presented by Carl Pry
This event was recorded on Wednesday, January 20th, 2021.
This is a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars we’ll provide many examples of how the rules apply ... More →
Related Topics: Compliance, Risk Management/Legal
(FREE) Key Things to Consider when Building Your Financial Institution’s Training Program
Presented by Deborah Crawford
This event was recorded on Wednesday, January 20th, 2021.
A comprehensive training needs and risk assessment is critical to an effective training program an begins with an evaluation of where you are and where you want to go. Attend this Free webinar to u... More →
Related Topics: Compliance, Human Resources, Management/Employee Development, Risk Management, Auditing, Risk Management/Legal, BSA, Reporting, Auditing/Reporting, COVID-19
IRA Update - Information and Clarification
Presented by Patrice Konarik
This event was recorded on Wednesday, January 20th, 2021.
What an IRA roller coaster ride this has been!! After a year of deliberations, the SECURE Act was signed into law under the Appropriations Act on December 20, 2019. Most of the provisions became ... More →
Related Topics: IRAs
Ratio Analysis to Determine Financial Strength
Presented by Jeffery Johnson
This event was recorded on Tuesday, January 19th, 2021.
Learn the five vital signs of any organization and the ratios required to identify them.
Related Topics: Lending
BSA Officer Annual Training
Presented by Deborah Crawford
This event was recorded on Tuesday, January 19th, 2021.
During this program we will cover everything a BSA officer needs to know to run a good program.
Related Topics: BSA, Compliance
The Transition Away from LIBOR
Presented by Michael Christians
This event was recorded on Friday, January 15th, 2021.
Publication of the LIBOR index is not guaranteed beyond 2021. Many financial institutions tie their adjustable rate mortgage loans, home equity lines of credit and/or credit cards to this index. Wh... More →
Related Topics: Compliance, Lending
Working Remotely - Prepare for the New Normal
Presented by Bob Gregg
This event was recorded on Thursday, January 14th, 2021.
After the COVID-19 seclusions, will “the workplace return to normal?” In some ways, probably not!
Related Topics: Human Resources, Risk Management/Legal, COVID-19
Regulation Z Rules for Home Equity Lines of Credit
Presented by Jack Holzknecht
This event was recorded on Wednesday, January 13th, 2021.
This two-hour program explains how to develop, maintain and audit HELOC program disclosures and provides an overview of other required disclosures. The program explains the rules, reviews typical p... More →
Related Topics: Compliance, Lending
Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.
Presented by Terri D. Thomas
This event was recorded on Wednesday, January 13th, 2021.
This webinar will provide attendees with the best practices and red flags for dealing with the various legal documents served upon financial institutions.
Related Topics: Risk Management/Legal
10 Practices To Create and Present Engaging Training
Presented by Heather Legge
This event was recorded on Wednesday, January 13th, 2021.
Learn 10 attention-grabbing techniques to design and deliver training that sparks engagement.
Related Topics: Human Resources, Management/Employee Development
All Things TRID 2021
Presented by Carl Pry
This event was recorded on Tuesday, January 12th, 2021.
This webinar is intended to review and discuss many of the major issues lenders are facing with TRID, including the most recent updates and some continued unresolved questions and how to deal with ... More →
Related Topics: Compliance, Lending, TRID, Compliance
Writing Teller Training and Procedures
Presented by Deborah Crawford
This event was recorded on Tuesday, January 12th, 2021.
Join us for an overview on writing teller training and procedures. They go hand in hand with success at the frontline.
Related Topics: Human Resources, Management/Employee Development
Have You Updated Your Business Continuity Management To Meet Regulatory Expectations
Presented by Susan Orr
This event was recorded on Tuesday, January 12th, 2021.
The FFIEC released a complete re-write of the Business Continuity Planning booklet back in November 2019 titled Business Continuity Management.
Related Topics: Risk Management/Legal, Compliance, Technology/Security
Basic Business Entities & Other Commercial Borrowers
Presented by Robin Russell
This event was recorded on Monday, January 11th, 2021.
This webinar presents a survey of requirements, characteristics, advantages, disadvantages plus creation and documentation issues for the most frequently used types of business entities.
Related Topics: Lending
Managing Your Managed Service Provider
Presented by Cody Delzer
This event was recorded on Friday, January 8th, 2021.
How can you make sure your Managed Service Provider is truly benefitting you and helping you protect your institution and your customers’ data?
Related Topics: Risk Management/Legal, Compliance
Basics of Banking: An Overview
Presented by David Osburn
This event was recorded on Thursday, January 7th, 2021.
This webinar will provide an “introduction” to the banking industry and touch on most all aspects of banking.
Related Topics: Lending
Writing an Effective Credit Memorandum
Presented by Jeffery Johnson
This event was recorded on Thursday, January 7th, 2021.
Learn skills required to write an effective credit memorandum.
Related Topics: Lending
Best-Ever Compliance Checklists for Consumer Loans
Presented by Anne Lolley
This event was recorded on Wednesday, January 6th, 2021.
These colorful and easy-to-use checklists are designed to chronologically lead lenders and processors through the various lending compliance requirements.
Related Topics: Compliance, Lending
Let’s Face It! The Constant Threat of Social Engineering
Presented by 
Randy Phillips
This event was recorded on Wednesday, January 6th, 2021.
Gain insight into the various ways that a social engineer strikes, both in-person and online and the part you can play in blocking an attack on your institution.
Related Topics: Technology/Security, Risk Management
Employment Law Overview: Keeping Up With the Times and Avoiding Pitfalls
Presented by Bob Gregg
This event was recorded on Tuesday, January 5th, 2021.
Do employment laws keep you awake at night? Things you need to know so you can rest easy.
Related Topics: Human Resources, Risk Management/Legal, COVID-19
Online Account Opening
Presented by Deborah Crawford
This event was recorded on Tuesday, January 5th, 2021.
During this program we will cover all the compliance issues for opening deposit accounts online.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Banking for Beginners: An OnDemand Webinar Series
Presented by Deborah Crawford
This event was recorded on Friday, January 1st, 2021.
Banking for Beginners is a series of short programs for the new employee. This training series is designed to help promote a general understanding of banking systems, money, deposit and loan produc... More →
Related Topics: Human Resources, Management/Employee Development
The Directors Education Series: Policies, Procedures, and Processes – What Does the Board Need to Do?
Presented by David Dickinson
This event was recorded on Friday, January 1st, 2021.
Attend this program to learn more about the Board’s role in the creation, approval and review of an institution’s Policies, Procedures and Processes.
Related Topics: Executive, Compliance, Risk Management
Commercial Real Estate Lending in Today’s Economy
Presented by David Osburn
This event was recorded on Friday, December 18th, 2020.
This webinar will begin with a review of “commercial real estate” including types of properties and demand/supply in the “current” market.
Related Topics: Lending
IRS Information Reporting: Rules and Forms
Presented by Carl Pry
This event was recorded on Thursday, December 17th, 2020.
Learn about the many forms financial institutions must report, with an emphasis on when and exactly what to report.
Related Topics: Compliance, Risk Management/Legal, Reporting
Call Report Impacts and a Look at 2021
Presented by Cynthia Dopjera
This event was recorded on Thursday, December 17th, 2020.
This 90-minute webinar will recap the most significant changes that impacted the 2020 Call Report, whether from the impact of COVID-19, the implementation of new accounting standards, or other regu... More →
Related Topics: Lending, Reporting
Notary Public
Presented by Terri D. Thomas
This event was recorded on Thursday, December 17th, 2020.
The webinar provides attendees with the dos and don'ts of being a Notary Public.
Related Topics: Risk Management/Legal, Management/Employee Development
Deposit Operations Year End
Presented by Deborah Crawford
This event was recorded on Wednesday, December 16th, 2020.
During this compliance operations update, we will look at the federal deposit regulations and update and review your programs.
Related Topics: Compliance, Deposit Accounts, BSA
Residential Construction Lending
Presented by Jeffery Johnson
This event was recorded on Wednesday, December 16th, 2020.
Many problems can occur during construction that can leave lenders highly exposed unless they are underwritten properly.
Related Topics: Lending
BSA Year End Round Up
Presented by Deborah Crawford
This event was recorded on Tuesday, December 15th, 2020.
It’s time for a wrap on 2020 and a look towards 2021.
Related Topics: Compliance, Risk Management/Legal, BSA
Open-End Credit Rules - Most Common Issues
Presented by Jack Holzknecht
This event was recorded on Tuesday, December 15th, 2020.
This two-hour program focuses on the basic rules for open-end credit. If a financial institution offers any form of open-end consumer credit staff members need to understand the basic rules that go... More →
Related Topics: Compliance, Lending
Understanding Revocable and Irrevocable Trust Documents
Presented by Terri D. Thomas
This event was recorded on Monday, December 14th, 2020.
This webinar will provide attendees information on doing business with trusts, including the best practices in establishing deposit account and loan relationships.
Related Topics: Risk Management/Legal, Deposit Accounts
SARs and COVID Fraud
Presented by Deborah Crawford
This event was recorded on Friday, December 11th, 2020.
During this program, we will discuss completing the Suspicious Activity Report for COVID 19 Related Crimes.
Related Topics: Compliance, BSA, COVID-19
Coaching Skills Bootcamp
Presented by Karen Butcher
This event was recorded on Friday, December 11th, 2020.
On-purpose coaching techniques for meaningful results.
Related Topics: Human Resources, Management/Employee Development
Opening Accounts for Nonresident Aliens
Presented by Deborah Crawford
This event was recorded on Thursday, December 10th, 2020.
It has always been challenging to open accounts for nonresident aliens and to identify the person we are doing business with.
Related Topics: Compliance, Deposit Accounts
Opening Business Accounts
Presented by Suzie Jones
This event was recorded on Thursday, December 10th, 2020.
In this two hour comprehensive webinar, participants gain confidence and a clear understanding of the regulatory, compliance, documentation, and proper TIN requirements for opening business account... More →
Related Topics: Risk Management/Legal, Deposit Accounts
Fair Lending, CRA and FCRA Seminar OnDemand with Live Streaming
Presented by Dawn Kincaid
This event was recorded on Thursday, December 10th, 2020.
Join us for a deep dive into Fair Lending, CRA, and FCRA, as we navigate the depths of these murky areas of lending compliance.
Related Topics: Compliance, Risk Management/Legal, Auditing, Lending, Risk Management
How to Use Your Risk Assessment to Make Better Decisions
Presented by Jon Waldman
This event was recorded on Wednesday, December 9th, 2020.
How do you build a risk assessment that helps you to make better decisions? Let’s discuss.
Related Topics: Technology/Security, Risk Management/Legal
Regulation E: Errors & Disputes
Presented by David Dickinson
This event was recorded on Wednesday, December 9th, 2020.
This webinar will dissect the Regulation E error resolution requirements in plain English.
Related Topics: Compliance, Lending
Excel 101: Introduction to Spreadsheets
Presented by David Ringstrom
This event was recorded on Tuesday, December 8th, 2020.
If you’ve never worked with Excel spreadsheets or haven’t in several years, this webinar is designed just for you.
Related Topics: Computer Skills
E-Sign for Lending - Challenges and Solutions
Presented by Susan Costonis
This event was recorded on Tuesday, December 8th, 2020.
What steps must be followed to be in compliance with E-Sign? What NEW steps should be taken to verify the customer’s identity in view of an increased risk of identity theft?
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
FCRA Compliance: E-Oscar and Metro2
Presented by Matthew Urban
This event was recorded on Tuesday, December 8th, 2020.
This informative ninety (90) minute webinar will cover the basics of proper credit reporting and how best to respond to consumer credit reporting disputes.
Related Topics: Compliance, Deposit Accounts, Lending
Commercial Construction Lending
Presented by Richard Hamm
This event was recorded on Monday, December 7th, 2020.
Receive an overview of the key steps involved in effectively administering commercial construction loans.
Related Topics: Lending
Understanding and Assessing Commercial Real Estate Leases
Presented by Robin Russell
This event was recorded on Friday, December 4th, 2020.
This fast-paced webinar will identify the key legal and financial aspects of a commercial lease from the perspective of both the lender to a landlord and the lender to a commercial tenant.
Related Topics: Lending, Risk Management/Legal
CTRs: Line by Line
Presented by Deborah Crawford
This event was recorded on Thursday, December 3rd, 2020.
One of the most detailed webinars on CTRs you may ever attend.
Related Topics: Compliance, Deposit Accounts
Quarterly Compliance Briefing: Winter 2020
Presented by Carl Pry
This event was recorded on Thursday, December 3rd, 2020.
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Related Topics: Compliance
Regulation CC: Holds
Presented by Deborah Crawford
This event was recorded on Wednesday, December 2nd, 2020.
There are many questions, such as can we place a hold on a cashier’s check? How many days can we hold checks on a new account? Does this apply to business accounts? Do we have to give the hold whil... More →
Related Topics: Compliance, Lending
Controlling the Risks of Power of Attorney Documents
Presented by Terri D. Thomas
This event was recorded on Wednesday, December 2nd, 2020.
This webinar will provide attendees with the best practices and pitfalls of dealing with power of attorney documents.
Related Topics: Risk Management/Legal, Compliance
Commercial Real Estate Lending: Environmental Risk Policy and Assessment
Presented by Robin Russell
This event was recorded on Tuesday, December 1st, 2020.
This webinar will cover the environmental aspects of the OCC’s risk management guidelines for commercial real estate lending as well as their practical implications for your bank.
Related Topics: Risk Management/Legal
The Directors Education Series: The Role of the Board – Risk Tolerance & Appetite
Presented by David Dickinson
This event was recorded on Tuesday, December 1st, 2020.
Too often the Board and management are not in line on what is an acceptable amount of risk. Has the Board thought about the level of risk they are willing to accept, and have they articulated this ... More →
Related Topics: Executive, Compliance, Risk Management
Phishing 101: How Employees Are Targets
Presented by Jon Waldman
This event was recorded on Monday, November 30th, 2020.
This discussion will highlight the advancements in cybercrime and social engineering that are targeting our people resources. Best practices will be discussed for processes necessary to improve the... More →
Related Topics: Technology/Security, Risk Management/Legal
Lending 101
Presented by Anne Lolley
This event was recorded on Tuesday, November 24th, 2020.
In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.
Related Topics: Lending, Compliance
Dealing with Appraisals: Regulations and Requirements
Presented by Carl Pry
This event was recorded on Tuesday, November 24th, 2020.
Learn in-depth details of the appraisal and valuation process, from both the lender and appraiser side of the game.
Related Topics: Compliance, Lending
Commercial and Industrial (C&I) Lending in Today’s Competitive Market
Presented by David Osburn
This event was recorded on Monday, November 23rd, 2020.
An overview of Commercial and Industrial (C&I) loan products including working capital lines of credit, ABL facilities, equipment financing and their typical structure.
Related Topics: Lending
Top Fifty (50) "Most Important" Safe Deposit Procedures
Presented by David P. McGuinn
This event was recorded on Friday, November 20th, 2020.
This webinar covers the “nuts and bolts” and the recommended day-to-day operating procedures for your institution.
Related Topics: Risk Management/Legal, Safe Deposit
Customer Service vs. Customer Experience
Presented by Janice Branch
This event was recorded on Thursday, November 19th, 2020.
Financial institutions looking for ways to increase the relationship with the customer know that the success of the relationship is in the hands of the people who wait on and assist customers every... More →
Related Topics: Management/Employee Development
Legal Liabilities when Check Fraud Occurs
Presented by Terri D. Thomas
This event was recorded on Thursday, November 19th, 2020.
This webinar provides attendees with an overview of the laws that control loss allocation when check fraud occurs.
Related Topics: Risk Management/Legal, Deposit Accounts
OFAC: Can We Comply?
Presented by Deborah Crawford
This event was recorded on Wednesday, November 18th, 2020.
In today’s shifting political landscape, the question is can we comply? Will we have a hit? It is a crazy quilt of OFAC sanctions and programs that we are asked to comply with.
Related Topics: Compliance, BSA
Introduction to Conducting a Compliance Audit/Review for New Compliance Officers
Presented by Kristen Tatlock
This event was recorded on Wednesday, November 18th, 2020.
This webinar will provide an overview of the tools and resources available for conducting a compliance review as well as areas to review and questions to ask.
Related Topics: Compliance, Risk Management/Legal
Beneficial Ownership: Where Are We Now?
Presented by Deborah Crawford
This event was recorded on Tuesday, November 17th, 2020.
In this program, we will update you on beneficial ownership in 2020.
Related Topics: Compliance, BSA
Compliance for Commercial Lenders
Presented by 
Jack Holzknecht and Robin Cooper
This event was recorded on Tuesday, November 17th, 2020.
This two-hour program identifies the major compliance regulations that apply to commercial transactions and reviews particular issues from each of those regulations that cause problems for commerci... More →
Related Topics: Compliance, Lending
Advanced Commercial Loan Documentation
Presented by Robin Russell
This event was recorded on Monday, November 16th, 2020.
Everything a commercial loan officer should know about the core commercial loan documentation package.
Related Topics: Lending, Risk Management/Legal
Accounts Receivable and Inventory Financing
Presented by Jeffery Johnson
This event was recorded on Friday, November 13th, 2020.
This course will cover Accounts Receivable and Inventory Financing risks, and present how a bank can prudently manage these risks.
Related Topics: Lending
Reg E Compliance - Five Best Practices for Handling Disputes
Presented by Susan Costonis
This event was recorded on Thursday, November 12th, 2020.
We will review the steps required to handle disputes and inquiries and the time frames for resolving a claim for an unauthorized transaction.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Wire Transfer Compliance
Presented by Dawn Kincaid
This event was recorded on Thursday, November 12th, 2020.
In this session we will cover your regulatory requirements for both domestic and international wires, provide sample audit procedures and discuss how to identify and react to possible wire fraud at... More →
Related Topics: BSA, Compliance, Risk Management/Legal
Writing New Account Procedures
Presented by Deborah Crawford
This event was recorded on Tuesday, November 10th, 2020.
During this webinar, we will take the core document from deposit accounts documentation and set up a working document so that you can tailor your procedures into the framework we will provide.
Related Topics: Compliance, Risk Management/Legal
Mortgage Servicing Compliance, Including Guidance During COVID-19 Times
Presented by Carl Pry
This event was recorded on Tuesday, November 10th, 2020.
In a sense, servicing consumer mortgage loans has always been a bit of the "wild west" of compliance, meaning there was little in the way of rules and regulations.
Related Topics: Compliance, Lending
Ability to Repay, Qualified Mortgage, High Cost & Higher-Priced Mortgage Loans
Presented by Jerod Moyer
This event was recorded on Tuesday, November 10th, 2020.
This webinar will walk you through the compliance maze related to Ability to Repay, Qualified Mortgage, High Cost & Higher-Priced Mortgage Loans.
Related Topics: Compliance, Lending
CRE Lending: Cash Flow Analysis & Cap Rates
Presented by Richard Hamm
This event was recorded on Monday, November 9th, 2020.
This program covers the key variables and concepts for determining CRE cash flow and transaction-level stress-testing.
Related Topics: Lending
Legal Essentials for Lenders
Presented by Robin Russell
This event was recorded on Friday, November 6th, 2020.
This program covers important legal issues and concepts which must be understood and consistently applied to avoid litigation and better serve customers.
Related Topics: Lending, Risk Management/Legal
Top Five Compliance Issues for Commercial Lenders
Presented by Susan Costonis
This event was recorded on Thursday, November 5th, 2020.
Real-life examples are used to explain how applicable regulations apply during the commercial loan application process.
Related Topics: Compliance, Lending
The 5 Keys to Coaching for Bank Managers
Presented by 
Jack Kasel
This event was recorded on Thursday, November 5th, 2020.
In this webinar, sales coaches will learn the five critical steps that you must master and execute in order to get the best effort and results out of your salespeople.
Related Topics: Sales, Management/Employee Development
Opening and Managing Court Ordered Accounts
Presented by Deborah Crawford
This event was recorded on Wednesday, November 4th, 2020.
During this program we will review the set-up, documentation and legal issues involved in these high- risk accounts. You will learn how to style these accounts and get the signature card perfect ev... More →
Related Topics: Compliance, Deposit Accounts
Excel Explained: Charts
Presented by David Ringstrom
This event was recorded on Wednesday, November 4th, 2020.
Excel expert David Ringstrom, CPA, shares a variety of tricks and techniques you can use to create and automate Excel charts in this informative session.
Related Topics: Computer Skills
Technical Skills for Your Tellers
Presented by Deborah Crawford
This event was recorded on Tuesday, November 3rd, 2020.
This program will take a look at procedures for the teller. What needs to go into the procedures? What needs to stay out? Who should write the procedures and what is the purpose?
Related Topics: Compliance, Management/Employee Development
Branch Controls and Accountability
Presented by Molly Stull
This event was recorded on Tuesday, November 3rd, 2020.
Join us as we discuss in detail ways to ensure your branch controls are strong and accountability is clearly defined.
Related Topics: Auditing, Risk Management/Legal
BSA 101 for New BSA Compliance Officers
Presented by Kristen Tatlock
This event was recorded on Monday, November 2nd, 2020.
This session will provide new BSA Compliance Officers with information on the laws and rules, as well as guidance on resources that can help make their jobs easier.
Related Topics: Compliance, Risk Management/Legal
The Directors Education Series: Deposit Regulatory Update
Presented by Deborah Crawford
This event was recorded on Monday, November 2nd, 2020.
During this program, learn what has happened in the regulatory scene for deposit accounts. This program can qualify as annual training on several regulations for the Board of Directors.
Related Topics: Executive, Compliance, Risk Management, Deposit Accounts
IRAs Part 4 - How to Audit Your IRA Files
Presented by Patrice Konarik
This event was recorded on Friday, October 30th, 2020.
Now that you've been dropped into the IRA department without training, how do you know what to keep and what to toss as far as IRA documents go? Add on to that, your bank just purchased another in... More →
Related Topics: Compliance, IRAs
New Deposit Compliance Officer Orientation
Presented by Deborah Crawford
This event was recorded on Thursday, October 29th, 2020.
Are you the new Deposit Compliance Officer? What do you have to do and what do you have to know?
Related Topics: Deposit Accounts, Compliance
Flood Insurance Compliance
Presented by Jerod Moyer
This event was recorded on Thursday, October 29th, 2020.
Flood insurance compliance can be complicated and it’s easy to get into hot water with your examiners. Let us set you on the right path!
Related Topics: Compliance, Lending, Risk Management/Legal
SAR Decision Making
Presented by Deborah Crawford
This event was recorded on Wednesday, October 28th, 2020.
This program includes a review of the SAR and its data fields.
Related Topics: Compliance, BSA
15 Reasons Training Doesn’t Stick
Presented by Vicki Kraai
This event was recorded on Wednesday, October 28th, 2020.
Join one of the country’s premier train the trainer instructors on how to get the most return on your training investment by staying in the right lane when you want to turnaround or prevent perform... More →
Related Topics: Human Resources, Management/Employee Development
Developing BSA Training
Presented by Deborah Crawford
This event was recorded on Tuesday, October 27th, 2020.
During this program you will learn how to build a BSA training program appropriate for each group of employees in your organization.
Related Topics: Compliance, BSA
Commercial & Business Lending Basics for Support Personnel
Presented by Richard Hamm
This event was recorded on Monday, October 26th, 2020.
This webinar is designed to take the "mystery" out of the commercial lending process and the confusing terminology often used by lenders.
Related Topics: Lending
Reporting Critical Information Security
Presented by Cody Delzer
This event was recorded on Friday, October 23rd, 2020.
What do you need to report upstream to help the Board and Executives understand your ISP and risk? Let’s dive in.
Related Topics: Risk Management/Legal
Treasury Management: A Powerful Tool to Increase Deposits and Fee Income
Presented by Marci Malzahn
This event was recorded on Thursday, October 22nd, 2020.
You will walk away from this course with a deeper knowledge of Treasury Management, learn to conduct risk assessments on new products, and learn strategies to increase core deposits.
Related Topics: Sales, Executive
IRAs Part 3 - Distributions and Beneficiary Payouts
Presented by Patrice Konarik
This event was recorded on Thursday, October 22nd, 2020.
On January 1, 2020, the SECURE Act became effective with some of the most sweeping distribution changes we've had to IRAs since 2002. In addition, the life expectancy tables are being updated for ... More →
Related Topics: Compliance, IRAs
BSA/AML & OFAC Compliance - Part II
Presented by Carl Pry
This event was recorded on Wednesday, October 21st, 2020.
In Part 2, we’ll discuss the Customer Identification Program (CIP) rules, other BSA reporting, including funds transfer recordkeeping, PEPs, pouch rules, and the Office of Foreign Asset Control (OF... More →
Related Topics: Compliance, Risk Management/Legal
Common Pitfalls of ARM Disclosures
Presented by Jack Holzknecht
This event was recorded on Wednesday, October 21st, 2020.
This two-hour program explains how to avoid problems when developing, maintaining and auditing ARM disclosures.
Related Topics: Compliance, Lending
3-Part Series for New Bank Compliance Officers
Presented by Kristen Tatlock
This event was recorded on Tuesday, October 20th, 2020.
This 3-part series is designed as an introduction to compliance, BSA, and auditing for New Compliance Officers.
Related Topics: Compliance, Risk Management/Legal
Compliance 101 for New Compliance Officers
Presented by Kristen Tatlock
This event was recorded on Tuesday, October 20th, 2020.
This session is designed to provide a new compliance officer with tools to help make the transition on their new role easier; it can also provide long-term compliance o... More →
Related Topics: Compliance, Risk Management/Legal
FLSA: Beyond the Basics
Presented by Bob Gregg
This event was recorded on Tuesday, October 20th, 2020.
Learn the current HOT TOPICS and avoid problem practices and pitfalls. Plus learn how to protect your organization and yourself from liability. Learn how to navigate the swamp.
Related Topics: Human Resources
Advanced Tax Return Analysis
Presented by David Osburn
This event was recorded on Monday, October 19th, 2020.
This webinar will provide the banker with several advanced tax return concepts and related analyses to help them more effectively work with their business customers.
Related Topics: Lending
Outsourced Third Party Risk Management Program
Presented by Susan Orr
This event was recorded on Friday, October 16th, 2020.
Outsourced Third Party (Vendor) Risk Management is a top priority with the regulators. Therefore, ensuring your Program is not only going to be effective but also meet with their expectations needs... More →
Related Topics: Risk Management/Legal, Compliance, Technology/Security
Excel: Filtering and Slicing Data
Presented by David Ringstrom
This event was recorded on Thursday, October 15th, 2020.
In this webinar, we will discuss a number of techniques you can use to quickly sift through large amounts of data and stave off information overload.
Related Topics: Computer Skills
W9, W-8BEN and W-8BENE for Deposit Accounts
Presented by Deborah Crawford
This event was recorded on Wednesday, October 14th, 2020.
During this program we will do a line-by-line review of the forms and the subsequent tax reporting to the IRS.
Related Topics: Deposit Accounts, Reporting
The Four Cs of Exceptional Supervision
Presented by Vicki Kraai
This event was recorded on Wednesday, October 14th, 2020.
This program will ramp up your leadership skills and address critical supervisory issues necessary to becoming an excellent team leader.
Related Topics: Human Resources, Management/Employee Development
Customer Due Diligence Update
Presented by Deborah Crawford
This event was recorded on Tuesday, October 13th, 2020.
During this webinar we will exam the new FAQs and how they may impact the new account opening processes. We will also look at the common errors on beneficial ownership certification and maintenance... More →
Related Topics: Risk Management/Legal, BSA
Booster - New BSA Officer Training
Presented by Deborah Crawford
This event was recorded on Saturday, October 10th, 2020.
This booster is intended to be a short refresher for attendees of the New BSA Officer Training webinar presented by Deborah Crawford.
Related Topics: BSA
Poor Box Drilling Creates Lawsuits
Presented by David P. McGuinn
This event was recorded on Friday, October 9th, 2020.
During this webinar, you will receive current information, step by step procedures and an in-depth explanation about how to handle these issues and how they impact on your financial institution and... More →
Related Topics: Risk Management/Legal, Safe Deposit
Officer Calling: Prospecting, Preparing & Presentation
Presented by Jeffery Johnson
This event was recorded on Friday, October 9th, 2020.
Learn practical ideas for enhancing your calling process by focusing on every aspect from preparing for the call to handling objections, to closing the sale and retaining your customer.
Related Topics: Sales, Lending
TRID for Construction Loans
Presented by Jerod Moyer
This event was recorded on Thursday, October 8th, 2020.
This webinar will walk you through the ins and outs of completing the Loan Estimate and Closing Disclosure for construction loans, in plain English.
Related Topics: Lending, TRID, Compliance
Performing Your ACH Audit and Tips for Your ACH Risk Assessment
Presented by Kate Cole
This event was recorded on Wednesday, October 7th, 2020.
Join us to learn the difference between an ACH assessment and an audit, what you're looking for when completing both and how to avoid common mistakes and violations.
Related Topics: Auditing, Risk Management/Legal
Serve Well, Sell Right at the Branch
Presented by Janice Branch
This event was recorded on Tuesday, October 6th, 2020.
This webinar helps you gain insight of how you can engage your staff and elevate results at the branch.
Related Topics: Management/Employee Development, Sales
Loan Documentation 101: Lien Perfection, Business Collateral
Presented by Robin Russell
This event was recorded on Tuesday, October 6th, 2020.
Learn about specific classifications of collateral and language description requirements for UCC-1s and security agreements.
Related Topics: Lending
Complete HMDA Training Seminar OnDemand with Live Streaming
Presented by David Dickinson
This event was recorded on Tuesday, October 6th, 2020.
This webcast will cover everything you need to know about complying with HMDA.
Related Topics: Compliance, Risk Management/Legal, Auditing, Lending
Loan Documentation 101: Basic Secured Loan Documentation
Presented by Robin Russell
This event was recorded on Monday, October 5th, 2020.
Learn about basic loan documentation principles and practices under Revised Article 9 for collateral.
Related Topics: Lending
Loan Documentation 101: Two Part Series
Presented by Robin Russell
This event was recorded on Monday, October 5th, 2020.
This is a two-part series. The prices below are including both sessions. Each session can also be attended individually.
Related Topics: Lending
CFPB Takes Action to Help Employers Develop Emergency Savings Programs
Presented by Deborah Crawford
This event was recorded on Friday, October 2nd, 2020.
During this webinar we will explore the new Autosave program developed by the CFPB.
Related Topics: Compliance, Deposit Accounts
Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.
Presented by Terri D. Thomas
This event was recorded on Thursday, October 1st, 2020.
This webinar will provide attendees with the best practices and red flags for dealing with the various legal documents served upon financial institutions.
Related Topics: Risk Management/Legal
BSA/AML & OFAC Compliance: Two Part Series
Presented by Carl Pry
This event was recorded on Thursday, October 1st, 2020.
In these two sessions, we'll talk about where the risk areas are and where examiners are criticizing institutions. Your comprehensive program must be continually updated, and we'll make sure you ha... More →
Related Topics: Compliance, Risk Management/Legal
BSA/AML & OFAC Compliance - Part I
Presented by Carl Pry
This event was recorded on Thursday, October 1st, 2020.
In Part 1, we'll discuss the Bank Secrecy Act provisions in general, including program requirements, risk assessments, CTRs, SARs, and the Beneficial Owner provisions, among other things.
Related Topics: Compliance, Risk Management/Legal
Being Strategic with Base Compensation for Non-Executive Positions
Presented by Mike Blanchard & Matt Brei
This event was recorded on Thursday, October 1st, 2020.
This webinar focuses on performance-based compensation approaches that community and regional banks should consider to attract and motivate staff level employees and officers. In this webinar we d... More →
Related Topics: Human Resources
The Directors Education Series: Overdraft Services: Risks and Keys to Compliance
Presented by Deborah Crawford
This event was recorded on Thursday, October 1st, 2020.
This high revenue product brings high revenue risk and needs your attention. Learn more about lawsuits, fines and best practices.
Related Topics: Executive, Compliance, Risk Management
HR Basics for Supervisors
Presented by Jennifer Mirus
This event was recorded on Wednesday, September 30th, 2020.
This webinar will provide your managers with a valuable and easy to understand overview of key HR concepts and laws, and will give them practical information and tools they can use to avoid legal p... More →
Related Topics: Human Resources, Management/Employee Development
FFIEC Business Continuity Management Booklet Updates
Presented by Cole Ponto
This event was recorded on Wednesday, September 30th, 2020.
This webinar will give you a good starting point at understanding the new areas of focus and how to navigate the first 49 pages of expectations.
Related Topics: Risk Management/Legal
Opening Trust Accounts
Presented by Deborah Crawford
This event was recorded on Tuesday, September 29th, 2020.
This webinar will cover standard trust-opening procedures and many “dos and don’ts” that arise as trusts and account holder situations change. We will look at state specific issues including LDPS o... More →
Related Topics: Deposit Accounts, BSA
The Right of Setoff
Presented by Terri D. Thomas
This event was recorded on Tuesday, September 29th, 2020.
The Right of Setoff is a complicated, but very effective tool for collecting debts owed to a bank. Learn the best practices and dangers that can arise when using the power.
Related Topics: Compliance, Risk Management/Legal
10 Practices To Create and Present Engaging Training
Presented by 
Honey Shelton and Maarten Cappaert
This event was recorded on Monday, September 28th, 2020.
Learn 10 attention-grabbing techniques to design and deliver training that sparks engagement.
Related Topics: Human Resources, Management/Employee Development
Managing the Stress & Discord of 2020
Presented by Bob Gregg
This event was recorded on Friday, September 25th, 2020.
Learn how employers can control the divisiveness to maintain an effective, civil workplace and understand where the legal hot spots are. We’ll also review what policies and practices help in times ... More →
Related Topics: Human Resources, COVID-19
Build Relationships Virtually
Presented by Jack Kasel
This event was recorded on Thursday, September 24th, 2020.
Every banker today must be adept at asking for, scheduling and delivering effective virtual meetings that also help build relationships!
Related Topics: Sales, Management/Employee Development, COVID-19
Employment Records and How to Keep Them
Presented by Bob Gregg
This event was recorded on Thursday, September 24th, 2020.
This program provides information not just on what records you should keep and for how long, but on the several underlying and even more important issues of record creation, storage, and the DON’TS... More →
Related Topics: Human Resources
Consumer Collections 101
Presented by Matthew Urban
This event was recorded on Wednesday, September 23rd, 2020.
During this informative 90 minute presentation, there will be a wide ranging discussion of topics faced by all lenders engaging in the world of consumer collections.
Related Topics: Compliance, Lending
TRID for Beginners
Presented by Jerod Moyer
This event was recorded on Wednesday, September 23rd, 2020.
This webinar will take a look at TRID from a beginner’s perspective. This is a great opportunity for you and your team to learn the basics.
Related Topics: Lending, TRID, Compliance
BSA Officer Annual Training
Presented by Deborah Crawford
This event was recorded on Tuesday, September 22nd, 2020.
During this program we will cover everything a BSA officer needs to know to run a good program.
Related Topics: BSA, Compliance
Call Reports: RC-C Loan Coding and Related RC-R Reporting
Presented by Cynthia Dopjera
This event was recorded on Tuesday, September 22nd, 2020.
This webinar will help you learn the classification priority for reporting loan information correctly.
Related Topics: Lending, Reporting
Opening LLC Accounts
Presented by Deborah Crawford
This event was recorded on Monday, September 21st, 2020.
During this webinar we will bring you up to speed on all the new intricacies with Limited Liability Companies (LLC).
Related Topics: Deposit Accounts, Compliance
Residential Construction Lending
Presented by Richard Hamm
This event was recorded on Monday, September 21st, 2020.
Receive an overview of the major issues involved in consumer or residential construction lending.
Related Topics: Lending
Current Matters and Common Questions Impacting the Call Report
Presented by Cynthia Dopjera
This event was recorded on Friday, September 18th, 2020.
This Call Report Update webinar will include coverage of new reporting requirements effective for June 30, 2020, changes resulting from applicable sections of the CARES Act, and the regulatory agen... More →
Related Topics: Reporting
Create Engaging Conversations in the Branch of the Future
Presented by Jack Kasel
This event was recorded on Thursday, September 17th, 2020.
Participants will learn the CARE program, a 4-step sales approach for your branch personnel that will help them improve their relationship building skills.
Related Topics: Sales, Management/Employee Development
IRAs Part 2 - QP and IRA Rollovers vs. Transfers
Presented by Patrice Konarik
This event was recorded on Thursday, September 17th, 2020.
If there is any confusion in the IRA world, it is the use of the words "rollover" vs. transfer when moving a Qualified Plan to an IRA and/or an IRA to an IRA. There are 3 main questions that need ... More →
Related Topics: IRAs, Compliance
BSA Officer and Staff Annual Update and Review Seminar OnDemand with Live Streaming
Presented by Deborah Crawford
This event was recorded on Thursday, September 17th, 2020.
Attend this live streaming event to get your annual training for the BSA staff and teams at your financial institution.
Related Topics: Compliance, BSA, Deposit Accounts
Agricultural Loan Documentation & Administration
Presented by Robin Russell
This event was recorded on Wednesday, September 16th, 2020.
Learn about agricultural collateral, risk management, loan documentation, loan administration and loan monitoring.
Related Topics: Lending, Risk Management/Legal
CRA Nuts & Bolts - Five Steps to Pass the Exam
Presented by Susan Costonis
This event was recorded on Wednesday, September 16th, 2020.
This webinar will focus on several simple steps to ensure a successful CRA exam outcome. We will review the steps required to establish your case and demonstrate why your CRA program qualifies for ... More →
Related Topics: Compliance, Lending
2 Day Annual Deposit and BSA Update and Review Seminar OnDemand with Live Streaming
Presented by Deborah Crawford
This event was recorded on Wednesday, September 16th, 2020.
Attend this live streaming event on the 2020 Deposit and BSA Updates.
Related Topics: BSA, Deposit Accounts
2020 Deposit Regulatory Update and Review Seminar OnDemand with Live Streaming
Presented by Deborah Crawford
This event was recorded on Wednesday, September 16th, 2020.
Attend this live streaming event to learn about the regulatory changes affecting the deposit side of your financial institution in 2020.
Related Topics: Compliance, BSA, Deposit Accounts
Wire Transfer Basics
Presented by 
Gary Nesbitt
This event was recorded on Tuesday, September 15th, 2020.
This webinar will cover the basic elements of wire transfers and how they differ from other types of payment channels.
Related Topics: Auditing, Risk Management/Legal
Understanding TIL Disclosures for Non-TRID Loans
Presented by Jack Holzknecht
This event was recorded on Tuesday, September 15th, 2020.
This two-hour program provides a comprehensive review of the disclosure rules for closed-end credit transaction that are not secured by real property. Whether you are new to this section of Regulat... More →
Related Topics: Compliance, Lending
Flood Insurance: Compliance Issues and Hot Spots
Presented by Carl Pry
This event was recorded on Monday, September 14th, 2020.
We'll concentrate on some of the more vexing current issues in flood compliance, such as monitoring, contents coverage, and the ever-present condo problem, by talking through sample scenarios and e... More →
Related Topics: Compliance, Lending
Advanced Cash Flow Analysis
Presented by David Osburn
This event was recorded on Monday, September 14th, 2020.
This webinar will explore multiple models of both business and personal(business... More →
Related Topics: Lending
Seven Habits of Effective Credit Administration in Commercial Banks
Presented by Jeffery Johnson
This event was recorded on Friday, September 11th, 2020.
This course will address the factors you need to know to make a positive difference in the credit administration at your bank.
Related Topics: Lending
Violence in Your Workplace: Prevention & Response
Presented by 
Carol Dodgen
This event was recorded on Thursday, September 10th, 2020.
This session will benefit you not only in your work life, but your personal life as well. Have you ever thought how you would react in a robbery? A violent confrontation? An active shooter situatio... More →
Related Topics: Human Resources, Risk Management/Legal
Quarterly Compliance Briefing: Fall 2020
Presented by Carl Pry
This event was recorded on Thursday, September 10th, 2020.
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Related Topics: Compliance
IRAs: 4 Part Series
Presented by Patrice Konarik
This event was recorded on Thursday, September 10th, 2020.
Everything you need to know about IRAs in a four part webinar series.
Related Topics: IRAs, Compliance
IRAs Part 1 - Start with the Basics
Presented by Patrice Konarik
This event was recorded on Thursday, September 10th, 2020.
This is Part 1 of a 4-part series that will get you on your way to finding your path again.
Related Topics: Compliance, IRAs
Audit Report Writing
Presented by Philip Vassallo
This event was recorded on Wednesday, September 9th, 2020.
You will leave this webinar with excellent resources that you can continually turn to during intense, complex audit engagements.
Related Topics: Auditing, Management/Employee Development
Loan Participations for Community Banks: Risks & Rewards
Presented by Robin Russell
This event was recorded on Wednesday, September 9th, 2020.
Gain a thorough understanding of Participation Agreements.
Related Topics: Lending
3rd Quarter Deposit Regulation Update
Presented by Deborah Crawford
This event was recorded on Tuesday, September 8th, 2020.
We will cover all the 2020 changes to deposit accounts and recap what needs to be done this year.
Related Topics: Deposit Accounts
Federal Benefit Payments Garnishment Requirements
Presented by Terri D. Thomas
This event was recorded on Tuesday, September 8th, 2020.
This webinar provides participants with the federal rules that are applicable when processing garnishments on accounts receiving federal benefit payments.
Related Topics: Compliance, Risk Management/Legal
Best-Ever Compliance Checklists for Commercial Loans
Presented by Anne Lolley
This event was recorded on Thursday, September 3rd, 2020.
This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.
Related Topics: Compliance, Lending
Shattered Myths of Banking
Presented by 
Bryan Easley
This event was recorded on Thursday, September 3rd, 2020.
Banking has more customer data than any other industry. As a result, we have access to information regarding how and where customers spend their money.
Related Topics: Executive
Excel Explained: Automating Financial Statements
Presented by David Ringstrom
This event was recorded on Wednesday, September 2nd, 2020.
In this insightful session, Excel expert David Ringstrom, CPA, shows you step-by-step how to create dynamic accounting reports for any month of the year on a single worksheet.
Related Topics: Computer Skills
Thirty (30) Steps to Audit Your Safe Deposit Area
Presented by David P. McGuinn
This event was recorded on Wednesday, September 2nd, 2020.
This webinar covers the “nuts and bolts” and the important steps that must be followed to audit your entire safe deposit function.
Related Topics: Risk Management/Legal, Safe Deposit
Strategic Planning for Financial Institutions - It's All About Your Strategy!
Presented by Marci Malzahn
This event was recorded on Tuesday, September 1st, 2020.
Your bank is unique so your Strategic Plan should be unique as well.
Related Topics: Risk Management/Legal, Executive
Making the Case: Here’s What We Want to Train and Why
Presented by 
E.J. Kritz
This event was recorded on Tuesday, September 1st, 2020.
How to justify the expense of training when speaking with Executive Leaders.
Related Topics: Sales, Human Resources
The Directors Education Series: IRA SECURE and CARES Act Summary
Presented by Patrice Konarik
This event was recorded on Tuesday, September 1st, 2020.
It has been a big year of changes for IRAs and Qualified Plans starting with the SECURE Act, effective January 1, 2020, followed by the CARES Act signed into law on March 27, 2020.
Related Topics: Executive, IRAs
Credit Analysis Basics
Presented by David Osburn
This event was recorded on Monday, August 31st, 2020.
Attend this proactive webinar and learn how banks make lending decisions based on the five (5) C’s of credit - capacity, capital, collateral, conditions, and character!
Related Topics: Lending
Power of Attorney Documents - How to Prevent Loss
Presented by Deborah Crawford
This event was recorded on Friday, August 28th, 2020.
This program will look at power of attorney “dos and don’ts” and how to prevent your institution from making costly mistakes in handling these high-risk documents.
Related Topics: Compliance, Deposit Accounts
BSA Emerging Issues - Impact of COVID on Transaction Monitoring
Presented by Deborah Crawford
This event was recorded on Thursday, August 27th, 2020.
What are the important issues facing the BSA Department in 2020? During this program we will focus on the new and continuing issues of 2020.
Related Topics: BSA
An Introduction to Fiduciary Accounts
Presented by Michael Christians
This event was recorded on Thursday, August 27th, 2020.
Fiduciary accounts (e.g. trusts, estates, guardianships, etc.) can present some unique challenges for new accounts personnel. What forms do I need? What do these terms even mean?
Related Topics: Compliance, Risk Management/Legal
It’s Just Math! Accounting for Bank Income Taxes for Beginners
Presented by Cynthia Dopjera
This event was recorded on Wednesday, August 26th, 2020.
Designed for bankers new to accounting for income taxes, and those seeking a refresher course on the basic accounting concepts underlying the recording of income taxes, to include determination of ... More →
Related Topics: Reporting
ACH Exception Processing
Presented by Kate Cole
This event was recorded on Wednesday, August 26th, 2020.
What is an ACH exception and how do you handle it when it occurs?
Related Topics: Compliance, Risk Management/Legal
IRA Advanced Issues Seminar OnDemand with Live Streaming
Presented by Patrice Konarik
This event was recorded on Wednesday, August 26th, 2020.
Attend this comprehensive IRA Seminar via Live Streaming Video!
Related Topics: IRAs
Vendor Management - How Model Risk Fits In
Presented by Marci Malzahn
This event was recorded on Tuesday, August 25th, 2020.
You will walk away with a clearer understanding of where Vendor Management and Model Risk Management fit it within your ERM program.
Related Topics: Risk Management/Legal, Executive
Current Status of the Ability-to-Repay/Qualified Mortgage Rules
Presented by Jack Holzknecht
This event was recorded on Tuesday, August 25th, 2020.
This two-hour webinar provides a comprehensive review of all the ATR options, including the existing and new QM options. The new EGRRCPA rules receive special attention. The program helps you decid... More →
Related Topics: Compliance, Lending, Risk Management/Legal
2 Day IRA Seminar: Basic & Advanced Issues OnDemand with Live Streaming
Presented by Patrice Konarik
This event was recorded on Tuesday, August 25th, 2020.
Attend this comprehensive IRA Seminar via Live Streaming Video!
Related Topics: IRAs
IRA Basic Issues Seminar OnDemand with Live Streaming
Presented by Patrice Konarik
This event was recorded on Tuesday, August 25th, 2020.
Attend this comprehensive IRA Seminar via Live Streaming Video!
Related Topics: IRAs
Advanced Financial Statement Analysis
Presented by David Osburn
This event was recorded on Monday, August 24th, 2020.
Attend this proactive webinar and learn a “comprehensive approach” to financial statement analysis.
Related Topics: Lending
Digital Forensics & Incident Response
Presented by Buzz Hillestad
This event was recorded on Friday, August 21st, 2020.
In this session we will explore possible threats that we should be prepared for and how to build a program to protect against them.
Related Topics: Risk Management/Legal
Compliance for Commercial Lending
Presented by Carl Pry
This event was recorded on Thursday, August 20th, 2020.
In this webinar we’ll review and discuss the regulatory requirements that apply to commercial loans so you won’t miss anything.
Related Topics: Compliance, Lending
Director Compensation and Compensation Committee Best Practices
Presented by Mike Blanchard & Matt Brei
This event was recorded on Thursday, August 20th, 2020.
In this session, we will discuss director compensation and benefit trends. A general breakdown of the various components included in director compensation packages will be provided.
Related Topics: Human Resources
Implementing the Revised URLA: Here are the Details!
Presented by Molly Stull
This event was recorded on Wednesday, August 19th, 2020.
Join us as we work through the numerous changes to the five sections of the redesigned Uniform Residential Loan Application (URLA).
Related Topics: Compliance, Lending
HMDA Headaches and Cures
Presented by Susan Costonis
This event was recorded on Wednesday, August 19th, 2020.
This webinar will focus on the common issues that cause HMDA "headaches" and reporting errors. It also offers practical solutions to prevent the headaches.
Related Topics: Compliance, Lending
When to Coach? When to Supervise?
Presented by 
Honey Shelton
This event was recorded on Tuesday, August 18th, 2020.
This webinar will encourage you to be prepared to be effective both as a coach and as a supervisor. How are they different? How are they alike?
Related Topics: Human Resources, Management/Employee Development
Most Common TRID Issues
Presented by Carl Pry
This event was recorded on Tuesday, August 18th, 2020.
Our goal is to ensure you understand where the TRID rules can create uncertainty and risk, and insulate your institution as much as possible from noncompliance.
Related Topics: Compliance, Lending
Strategic Loan Pricing
Presented by Richard Hamm
This event was recorded on Monday, August 17th, 2020.
This session will cover seven strategic concepts. Along the way, we will demonstrate how to measure loan profitability and calculate the required rate of return on a loan. We'll discuss how to use ... More →
Related Topics: Lending
Excel Explained: Speed Tips
Presented by David Ringstrom
This event was recorded on Friday, August 14th, 2020.
This enlightening webcast presented by David Ringstrom, CPA, will empower you to quickly accomplish tasks that might currently be taking you several minutes or even hours to complete.
Related Topics: Computer Skills
Cannabis Update: Marijuana and Hemp
Presented by Deborah Crawford
This event was recorded on Thursday, August 13th, 2020.
Don’t miss this program. It is a must for those in the states and those who are pending. We will cover pending or final federal legislation.
Related Topics: Compliance, Lending
Call Reporting on Loan Related Items - Part 2
Presented by Cynthia Dopjera
This event was recorded on Thursday, August 13th, 2020.
The Call Report is constantly changing, producing confusion and many questions. Extensive changes took place over the course of the past few years and months and there are more on the horizon.
Related Topics: Reporting
Call Reporting on Loan Related Items - 2 Part Series
Presented by Cynthia Dopjera
This event was recorded on Wednesday, August 12th, 2020.
The Call Report is constantly changing, producing confusion and many questions. Extensive changes took place over the course of the past few years and months and there are more on the horizon.
Related Topics: Reporting
Call Reporting on Loan Related Items - Part 1
Presented by Cynthia Dopjera
This event was recorded on Wednesday, August 12th, 2020.
The Call Report is constantly changing, producing confusion and many questions. Extensive changes took place over the course of the past few years and months and there are more on the horizon.
Related Topics: Reporting
Auditing Your Anti-Harassment Policy
Presented by Bob Gregg
This event was recorded on Wednesday, August 12th, 2020.
This presentation covers the necessary ingredients of an effective harassment policy. A policy must go beyond paper. This program gives practical advice on implementing the policy.
Related Topics: Human Resources, Risk Management/Legal
New Interagency Proposed Flood Insurance FAQs
Presented by David Dickinson
This event was recorded on Wednesday, August 12th, 2020.
Join us for this two-hour webinar and hear all about each one of the proposed FAQs.
Related Topics: Compliance, Lending
New Technology: Cash Recyclers, Pod Banking & ITMs
Presented by 
Arvin Clar
This event was recorded on Tuesday, August 11th, 2020.
A session on new banking technologies and their effect on bank security.
Related Topics: Risk Management/Legal, Technology/Security
Job-Specific BSA Training for Lending Department
Presented by Dawn Kincaid
This event was recorded on Tuesday, August 11th, 2020.
This session will detail BSA/AML rule components, including red flags for mortgage and commercial loan fraud, CIP documentation, CDD rules-including documenting beneficial ownership, OFAC screening... More →
Related Topics: Lending, BSA
Financial Fraud in the COVID-19 World
Presented by Kate Cole
This event was recorded on Monday, August 10th, 2020.
The world is constantly changing but one thing remains the same, fraudsters! While social distancing will help keep you physically healthy, but it does not help when we talk about financial fraud.<... More →
Related Topics: Risk Management/Legal, Compliance
Fair Lending: Overview and New Developments
Presented by Carl Pry
This event was recorded on Friday, August 7th, 2020.
This program will help you to understand the extent and particulars of Regulation B, the Fair Housing Act (FHA), and guidance the regulatory agencies (including the CFPB) have introduced recently.<... More →
Related Topics: Compliance, Lending
ESIGN and UETA for Deposits
Presented by Deborah Crawford
This event was recorded on Thursday, August 6th, 2020.
During the webinar we will cover the new bill introduced in Congress. E-SIGN currently requires consumers to reasonably demonstrate that they can access documents electronically before they can rec... More →
Related Topics: Deposit Accounts
Bank Accounting for Beginners - Part 3
Presented by Cynthia Dopjera
This event was recorded on Thursday, August 6th, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Opening Accounts for Nonprofits, Charity, Benefit and Associations
Presented by Deborah Crawford
This event was recorded on Wednesday, August 5th, 2020.
This program is a must for those who open accounts for community, civic and fund raising organizations.
Related Topics: Deposit Accounts
Advertising Compliance
Presented by David Dickinson
This event was recorded on Wednesday, August 5th, 2020.
Advertising presents a unique challenge when it comes to regulatory compliance. This is due to the fact that you often have to deal with many different regulations at one time. This webinar will ... More →
Related Topics: Compliance, Auditing
Bank Accounting for Beginners - Part 2
Presented by Cynthia Dopjera
This event was recorded on Tuesday, August 4th, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
ACH Origination for Lenders and Cash Management
Presented by Kate Cole
This event was recorded on Tuesday, August 4th, 2020.
If ACH is a product that you are selling or want to sell, then this is a webinar for you.
Related Topics: Risk Management/Legal
UCC Rules: How to Comply to Attach and Perfect Secured Transactions
Presented by Jeffery Johnson
This event was recorded on Monday, August 3rd, 2020.
Learn how to document, close and record secured transactions covered by the Uniform Commercial Code.
Related Topics: Compliance, Lending
The Directors Education Series: Essential Board Reporting
Presented by Ann Brode-Harner
This event was recorded on Monday, August 3rd, 2020.
This invaluable session will include what types of reports should be included in board packages and how these reports should be utilized.
Related Topics: Executive
Bank Accounting for Beginners - 3 Part Series
Presented by Cynthia Dopjera
This event was recorded on Friday, July 31st, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Bank Accounting for Beginners - Part 1
Presented by Cynthia Dopjera
This event was recorded on Friday, July 31st, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Flood Rules for Commercial Real Estate
Presented by Susan Costonis
This event was recorded on Thursday, July 30th, 2020.
Will your Flood Insurance program pass the next compliance exam? The flood insurance regulations have been around since 1996, yet examiners continue to cite numerous violations and order civil mon... More →
Related Topics: Compliance, Lending
COVID-19: Current Employee Management Challenges and Options
Presented by Steven Greene
This event was recorded on Thursday, July 30th, 2020.
This session is intended to address employment compliance issues and best practices in connection with the challenges financial institutions are experiencing and will likely continue to experience ... More →
Related Topics: Compliance, Human Resources, Risk Management/Legal, COVID-19
Secrets to Being a Great Call Center Agent
Presented by Janice Branch
This event was recorded on Thursday, July 30th, 2020.
Call centers create a competitive advantage for organizations that know how to create them well and train their agents to know what to say, what not to say, and how to sell while maximizing product... More →
Related Topics: Management/Employee Development
Improving Employee Performance in Everyday Work Situations & Reviews
Presented by 
Ross Blake
This event was recorded on Wednesday, July 29th, 2020.
Learn how to give employees feedback to gain their cooperation to improve performance.
Related Topics: Human Resources, Management/Employee Development
IRAs and the CARES Act - 2.0
Presented by Patrice Konarik
This event was recorded on Wednesday, July 29th, 2020.
Alert!! The CARES Act that was signed into law on March 27, 2020 had had several time-sensitive changes regarding IRA distributions and rollovers. You and your customers should be aware of these.More →
Related Topics: IRAs, COVID-19
Opening Minor Accounts
Presented by Deborah Crawford
This event was recorded on Tuesday, July 28th, 2020.
In this program, we will review the basic legal ownerships you may offer for your minor customers.
Related Topics: Risk Management/Legal, Deposit Accounts
Working Remotely - Prepare for the New Normal
Presented by Bob Gregg
This event was recorded on Tuesday, July 28th, 2020.
After the COVID-19 seclusions, will “the workplace return to normal?” In some ways, probably not!
Related Topics: Human Resources, Risk Management/Legal, COVID-19
CRE Appraisals: Regulations and the Review Process
Presented by Richard Hamm
This event was recorded on Monday, July 27th, 2020.
This session will cover the key issues from the December 2010 Interagency Appraisal and Evaluation Guidelines, the October 2018 Frequently Asked Questions on the Appraisal Regulations and the Inter... More →
Related Topics: Lending
SSAE18, SOC 1, SOC 2 - What Do I Need?
Presented by Jon Waldman
This event was recorded on Friday, July 24th, 2020.
We will explore the different types of SOC reports provided by vendors and highlight the best items that should be requested from vendors.
Related Topics: Risk Management/Legal
25 Questions Customers Ask About Business Accounts
Presented by Deborah Crawford
This event was recorded on Thursday, July 23rd, 2020.
This program will address 25 different questions your account holders might ask on their business accounts and the correct answers.
Related Topics: Deposit Accounts, BSA
Executive Total Compensation – Strategies to Motivate and Incent
Presented by Mike Blanchard & Matt Brei
This event was recorded on Thursday, July 23rd, 2020.
We focus on the key elements that make up the total compensation package: base salaries, annual incentives, long-term incentives, benefits and perquisites. The session provides an educational overv... More →
Related Topics: Human Resources
25 Overdraft Privilege Issues and How to Avoid them
Presented by Deborah Crawford
This event was recorded on Wednesday, July 22nd, 2020.
It’s 2020 and your examiners are due at your financial institution next month. Will your bank pass the test?
Related Topics: Compliance
The Fair Debt Collection Practices Act: Then and Now
Presented by Michael Christians
This event was recorded on Wednesday, July 22nd, 2020.
Join Regulatory Compliance Counsel Michael Christians for this informative 90-minute session on the FDCPA, then and now.
Related Topics: Compliance, Risk Management/Legal
Rise of Fintech in Consumer Loans: Threat or Opportunity?
Presented by 
Tyler DuBusky & Kelly Riddle
This event was recorded on Tuesday, July 21st, 2020.
In this webinar, you will learn how to identify the right avenues of cooperation and navigate potential pitfalls in developing strategic partnerships with fintech consumer loan originators that wil... More →
Related Topics: Management/Employee Development, Lending
Beyond Reg H: Thinking Outside of the Box
Presented by 
Randall Phillips
This event was recorded on Tuesday, July 21st, 2020.
There's more to security than Reg H.
Related Topics: Technology/Security, Risk Management
Lending to Churches & Other Religious Institutions
Presented by Jeffery Johnson
This event was recorded on Monday, July 20th, 2020.
This course will cover the major church lending risks and discusses how a bank can prudently manage these risks by exposing participants to the appropriate methods of analyzing and lending to Relig... More →
Related Topics: Lending
Marketing & Advertising Compliance - Part 2
Presented by Carl Pry
This event was recorded on Friday, July 17th, 2020.
This is a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars we’ll provide many examples of how the rules apply ... More →
Related Topics: Compliance, Risk Management/Legal
Checks - Endorsements, Fraud and Compliance Issues
Presented by Deborah Crawford
This event was recorded on Thursday, July 16th, 2020.
This program will look at who has the right to endorse the back of a check, and where is proper endorsement placement.
Related Topics: Compliance, Deposit Accounts, Lending
The Most Common Compliance Violations and How to Avoid Them
Presented by Carl Pry
This event was recorded on Thursday, July 16th, 2020.
This program will help you to understand the extent and particulars of Regulation B, the Fair Housing Act (FHA), and guidance the regulatory agencies (including the CFPB) have introduced recently.<... More →
Related Topics: Compliance
Pros and Cons of Social Media Use by Institutions and Their Employees
Presented by Susan Orr
This event was recorded on Wednesday, July 15th, 2020.
Let’s face it, Social Media is here to stay. More and more businesses and institutions are getting on board and while there are benefits there are also risks with its use. It is very important f... More →
Related Topics: Compliance, Risk Management/Legal
What to Do When a Customer Dies
Presented by Terri D. Thomas
This event was recorded on Wednesday, July 15th, 2020.
This webinar focuses on the deposit and loan issues that arise when a customer dies.
Related Topics: Risk Management/Legal
Online Account Opening
Presented by Deborah Crawford
This event was recorded on Tuesday, July 14th, 2020.
During this program we will cover all the compliance issues for opening deposit accounts online.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Marketing & Advertising Compliance - Two Part Series
Presented by Carl Pry
This event was recorded on Tuesday, July 14th, 2020.
This is a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars we’ll provide many examples of how the rules apply ... More →
Related Topics: Compliance, Risk Management/Legal
Marketing & Advertising Compliance - Part 1
Presented by Carl Pry
This event was recorded on Tuesday, July 14th, 2020.
This is a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars we’ll provide many examples of how the rules apply ... More →
Related Topics: Compliance, Risk Management/Legal
Introduction to Commercial Lending
Presented by David Osburn
This event was recorded on Monday, July 13th, 2020.
This webinar covers the basics of Commercial Lending and is a must for all new commercial lenders and/or those individuals who want to explore this vital discipline!
Related Topics: Lending
Branch Manager Best Practices
Presented by Honey Shelton
This event was recorded on Friday, July 10th, 2020.
Learn how to build a team and coach them to success.
Related Topics: Human Resources, Management/Employee Development
Total TRID Training - Part IV
Presented by Jack Holzknecht
This event was recorded on Friday, July 10th, 2020.
This four-part program provides the information needed to master the TRID rules.
Related Topics: Compliance, Lending, TRID
BSA: CIP and CDD Update
Presented by Deborah Crawford
This event was recorded on Thursday, July 9th, 2020.
This program will look line-by-line at the regulation and point out avenues of change to explore in 2020.
Related Topics: Risk Management/Legal, BSA
Increasing Fee Income without Raising Fees
Presented by Bryan Easley
This event was recorded on Wednesday, July 8th, 2020.
Many financial institutions are raising their fees – should you?
Related Topics: Executive
Escrow Accounts Compliance
Presented by David Dickinson
This event was recorded on Wednesday, July 8th, 2020.
This webinar will give you a clear understanding of how to set up and maintain compliant escrow accounts in Plain English.
Related Topics: Compliance, Lending
Best-Ever Compliance Checklists for Consumer Loans
Presented by Anne Lolley
This event was recorded on Tuesday, July 7th, 2020.
These colorful and easy-to-use checklists are designed to chronologically lead lenders and processors through the various lending compliance requirements.
Related Topics: Compliance, Lending
Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.
Presented by Terri D. Thomas
This event was recorded on Tuesday, July 7th, 2020.
This webinar will provide attendees with the best practices and red flags for dealing with the various legal documents served upon financial institutions.
Related Topics: Risk Management/Legal
Total TRID Training - Part III
Presented by Jack Holzknecht
This event was recorded on Monday, July 6th, 2020.
This four-part program provides the information needed to master the TRID rules.
Related Topics: Compliance, Lending, TRID
Branch Reopening: Let's Discuss the Plan to Safely Open the Doors!
Presented by Molly Stull
This event was recorded on Wednesday, July 1st, 2020.
There are numerous things to consider before reopening your lobbies. Join us as we discuss topics that should be included in your reopening plan to ensure the safety of your customers, employees a... More →
Related Topics: Compliance, Risk Management/Legal
The Directors Education Series: Cannabis Update for the Board 2020
Presented by Deborah Crawford
This event was recorded on Wednesday, July 1st, 2020.
During this program we will review updates to Cannabis laws as well as potential pitfalls that arise when working with customers in this industry.
Related Topics: Executive
Total TRID Training - Part II
Presented by Jack Holzknecht
This event was recorded on Tuesday, June 30th, 2020.
This four-part program provides the information needed to master the TRID rules.
Related Topics: Compliance, Lending, TRID
15 Behaviors That Make Working With You Difficult
Presented by Honey Shelton
This event was recorded on Tuesday, June 30th, 2020.
We will discuss workplace relationships and best practices on how to reduce tension and friction on the job by evaluating yourself and 15 recognizable workplace behaviors.
Related Topics: Human Resources, Management/Employee Development
CRE Appraisals: Components, Approaches to Value & Cap Rates
Presented by Richard Hamm
This event was recorded on Monday, June 29th, 2020.
This program provides an overview of the key components of CRE appraisals and where bankers can find important information to assist in underwriting and understanding the sustainability of cash flo... More →
Related Topics: Lending
Weekly Compliance Updates for Uncertain Times - June 26th
Presented by Carl Pry
This event was recorded on Friday, June 26th, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Residential Construction Lending
Presented by Jeffery Johnson
This event was recorded on Friday, June 26th, 2020.
Many problems can occur during construction that can leave lenders highly exposed unless they are underwritten properly.
Related Topics: Lending
Handling Deceased Accounts and Checks
Presented by Deborah Crawford
This event was recorded on Thursday, June 25th, 2020.
During this program, we will look at the checks and all the questions you get asked every day. Insurance checks, treasury checks and regular checks, what are you supposed to do and what can you do ... More →
Related Topics: Compliance, Lending
Total TRID Training - Part I
Presented by Jack Holzknecht
This event was recorded on Thursday, June 25th, 2020.
This four-part program provides the information needed to master the TRID rules.
Related Topics: Compliance, Lending, TRID
Total TRID Training - Four Part Series
Presented by Jack Holzknecht
This event was recorded on Thursday, June 25th, 2020.
This four-part program provides the information needed to master the TRID rules.
Related Topics: Compliance, Lending, TRID
New BSA Officer Training
Presented by Deborah Crawford
This event was recorded on Wednesday, June 24th, 2020.
We will help you set up a framework to begin your new job and organize the sections of the BSA exam manual and law so you will know how to begin.
Related Topics: BSA
HMDA Hot Spots
Presented by David Dickinson
This event was recorded on Wednesday, June 24th, 2020.
This webinar will cover the areas of HMDA compliance that cause banks the most problems.
Related Topics: Compliance, Lending
Auditing Your Signature Cards
Presented by Deborah Crawford
This event was recorded on Tuesday, June 23rd, 2020.
Auditing the legal ownership, documents, and signatory authority on your accounts is probably one of the most important things you can do.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Today's Information Security Officer: Roles and Responsibilities
Presented by Susan Orr
This event was recorded on Tuesday, June 23rd, 2020.
Who should really be the Information Security Officer? What does it mean to be the Information Security Officer today?
Related Topics: Risk Management/Legal
What You Need to Know About Today's Ransomware Attacks
Presented by Jon Waldman
This event was recorded on Monday, June 22nd, 2020.
Join us to recap the statistics related to ransomware and learn how to prepare for this growing threat.
Related Topics: Risk Management/Legal
Weekly Compliance Updates for Uncertain Times - June 19th
Presented by Carl Pry
This event was recorded on Friday, June 19th, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Ag Lending Compliance
Presented by Molly Stull
This event was recorded on Friday, June 19th, 2020.
This webinar will address the regulatory compliance rules and regulations that are applicable to agriculture loans and ag related exemptions.
Related Topics: Compliance, Lending
Excel Explained: Pivot Tables 101
Presented by David Ringstrom
This event was recorded on Thursday, June 18th, 2020.
Excel expert David H. Ringstrom, CPA, focuses on the basics of using Excel pivot tables in this comprehensive presentation.
Related Topics: Computer Skills
Remote Banking – What Are the Compliance Requirements?
Presented by Carl Pry
This event was recorded on Wednesday, June 17th, 2020.
In this webinar we’ll discuss these many requirements and provide you with a comprehensive grasp of the issues involved.
Related Topics: Compliance, Lending
Addressing Threats of Violence (Prevention, Action & Cautions)
Presented by Bob Gregg
This event was recorded on Wednesday, June 17th, 2020.
Learn about legal and practical issues related to workplace violence, including the ADA Direct Threat standards. We'll also address policies and best practices.
Related Topics: Human Resources, Risk Management/Legal
Collecting Government Monitoring Information (GMI) Under Regulation B
Presented by David Dickinson
This event was recorded on Wednesday, June 17th, 2020.
On July 1, 2020, the HMDA threshold for closed-end loans will increase from the 25 to 100. This means if you originated less than 100 closed-end loans in either of the prior two years (2019 or 2018... More →
Related Topics: Compliance, Lending
Strategies for Succession Planning and Talent Management
Presented by Marci Malzahn
This event was recorded on Tuesday, June 16th, 2020.
In this webinar you will learn strategies to avoid losing your top talent, and how to establish a simple yet successful Talent Management Program, which in turn integrates into your Strategic Plan.... More →
Related Topics: Human Resources, Management/Employee Development
Records Management and Retention
Presented by Carl Pry
This event was recorded on Tuesday, June 16th, 2020.
Records management is the point of convergence of these resources, which is why effective and reliable records management must be part of your Compliance Program.
Related Topics: Compliance, Risk Management/Legal
CRE Lending: Property Types, Lease Structures and Other Non-Financial Risks
Presented by Richard Hamm
This event was recorded on Monday, June 15th, 2020.
This program provides an overview of the key differences among and performance factors of the major CRE property types, issues with commercial lease features and key non-financial or qualitative ri... More →
Related Topics: Lending
Weekly Compliance Updates for Uncertain Times - June 12th
Presented by Carl Pry
This event was recorded on Friday, June 12th, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Income Opportunities: Near-prime Consumer Loan Takeout Programs
Presented by Tyler DuBusky & Kelly Riddle
This event was recorded on Thursday, June 11th, 2020.
Instead of denying your customers’ applications, learn how you can approve them with a second look takeout partner. You can better serve your customers, retain zero credit risk and still keep all ... More →
Related Topics: Management/Employee Development, Lending
Notary Public
Presented by Terri D. Thomas
This event was recorded on Thursday, June 11th, 2020.
The webinar provides attendees with the dos and don'ts of being a Notary Public.
Related Topics: Risk Management/Legal, Management/Employee Development
Masterful Time Management
Presented by Philip Vassallo
This event was recorded on Wednesday, June 10th, 2020.
Attending "Masterful Time Management" will give you the knowledge to understand the traps that compromise efficiency and the skills to develop an excellent plan to lead a productive personal and pr... More →
Related Topics: Auditing, Management/Employee Development
What Does the FDIC and CSBS INTREx Entail?
Presented by Susan Orr
This event was recorded on Wednesday, June 10th, 2020.
While the FDIC and State Banking Departments have been using INTREx for several years, you may still be wondering what the process entails and why was it necessary for a new work program. In this ... More →
Related Topics: Risk Management/Legal
Onboarding Your New Hire
Presented by Honey Shelton
This event was recorded on Tuesday, June 9th, 2020.
Learn how to excel at new employee onboarding.
Related Topics: Human Resources, Management/Employee Development
Understanding Revocable and Irrevocable Trust Documents
Presented by Terri D. Thomas
This event was recorded on Tuesday, June 9th, 2020.
This webinar will provide attendees information on doing business with trusts, including the best practices in establishing deposit account and loan relationships.
Related Topics: Risk Management/Legal, Deposit Accounts
How to Craft an Effective Commercial Loan Write-Up
Presented by David Osburn
This event was recorded on Monday, June 8th, 2020.
This webinar will cover the basics of how to craft an effective commercial loan write-up.
Related Topics: Lending
Weekly Compliance Updates for Uncertain Times - June - Four Part Series
Presented by Carl Pry
This event was recorded on Friday, June 5th, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Weekly Compliance Updates for Uncertain Times - June 5th
Presented by Carl Pry
This event was recorded on Friday, June 5th, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Vendor Management 2020
Presented by Jon Waldman
This event was recorded on Friday, June 5th, 2020.
The fundamentals of compliance-based Vendor Management have been around since 2004’s FFIEC Outsourcing of Technology Services booklet was released. While VM has evolved a bit over the years, the pr... More →
Related Topics: Risk Management
Quarterly Compliance Briefing: Summer 2020
Presented by Carl Pry
This event was recorded on Thursday, June 4th, 2020.
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Related Topics: Compliance
Bank Call Report Preparation for Beginners - Part 5
Presented by Cynthia Dopjera
This event was recorded on Thursday, June 4th, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
COVID-19 Pandemic Regulatory Guidance
Presented by Michael Christians
This event was recorded on Wednesday, June 3rd, 2020.
Join Regulatory Compliance Counsel Michael Christians for a high-level overview of the regulatory guidance available to financial institutions to help them assist consumers that have been affected,... More →
Related Topics: Compliance, COVID-19
Controlling the Risks of Power of Attorney Documents
Presented by Terri D. Thomas
This event was recorded on Wednesday, June 3rd, 2020.
This webinar will provide attendees with the best practices and pitfalls of dealing with power of attorney documents.
Related Topics: Risk Management/Legal, Compliance
Electronic Returned Items: Meeting Error Resolution Requirements & Combating Fraud
Presented by Dawn Kincaid
This event was recorded on Tuesday, June 2nd, 2020.
In this session we will review instances where institutions have failed to comply with Reg E or misapplied the regulation and provide you with best practices and tools to avoid a similar fate. More →
Related Topics: Compliance, Deposit Accounts
Mortgage Origination Compliance: Part 2
Presented by Carl Pry
This event was recorded on Tuesday, June 2nd, 2020.
In Part 2 of this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.
Related Topics: Compliance, Lending
The Directors Education Series: BSA and OFAC 2020 Update
Presented by Deborah Crawford
This event was recorded on Monday, June 1st, 2020.
This concise training program explores all the major BSA and OFAC issues of 2020 so your board can learn how to provide oversight for the bank’s risk.
Related Topics: Executive
Weekly Compliance Updates for Uncertain Times - May 29th
Presented by Carl Pry
This event was recorded on Friday, May 29th, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Troubled Debt Restructuring
Presented by Jeffery Johnson
This event was recorded on Friday, May 29th, 2020.
Attending this webinar will enable you to recognize a true TDR so that regulator reporting is accurate and to know how to manage them from an lending and accounting perspective.
Related Topics: Lending, Management/Employee Development
Do You Have an Effective Remote Deposit Capture Program and Does It Meet Regulatory Guidelines
Presented by Susan Orr
This event was recorded on Thursday, May 28th, 2020.
Join us as we outline the detailed information you should consider adding to your documents and processes to support a thorough due diligence, risk assessment, and annual oversight of your customer... More →
Related Topics: Risk Management/Legal
Bank Call Report Preparation for Beginners - Part 4
Presented by Cynthia Dopjera
This event was recorded on Thursday, May 28th, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Mortgage Origination Compliance: Part 1
Presented by Carl Pry
This event was recorded on Wednesday, May 27th, 2020.
In Part 1 of this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.
Related Topics: Compliance, Lending
Mortgage Origination Compliance: A 2-Part Series
Presented by Carl Pry
This event was recorded on Wednesday, May 27th, 2020.
In this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.
Related Topics: Compliance, Lending
Acing Your Job as a Customer Service Expert
Presented by Honey Shelton
This event was recorded on Wednesday, May 27th, 2020.
Gain the knowledge and develop the attitude you need to cultivate the keys to exceptional service: emotional intelligence and a strong sense of commitment and ownership
Related Topics: Human Resources, Management/Employee Development
Critical Cybersecurity Focus Areas for 2020 OnDemand with Live Streaming
Presented by Jon Waldman
This event was recorded on Wednesday, May 27th, 2020.
Join us for this one-day, streaming cybersecurity session to discuss four important and relevant cybersecurity topics, along with a ton of great risk-mitigating takeaways to consider implementing a... More →
Related Topics: Reporting, Compliance, Auditing, Technology/Security
Safely Implementing Cash Recyclers
Presented by Randall Phillips
This event was recorded on Tuesday, May 26th, 2020.
Cash recyclers aren’t just for pod banking.
Related Topics: Technology/Security
Managing a Remote Work Staff
Presented by 
J.T. Turner
This event was recorded on Tuesday, May 26th, 2020.
Join us for a review of new, and adjusted skills for managers in these trying times, and a look at long term methods for best practices.
Related Topics: Human Resources
Weekly Compliance Updates for Uncertain Times - May 22nd
Presented by Carl Pry
This event was recorded on Friday, May 22nd, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: COVID-19, Compliance, Lending
(FREE) Staying Resilient and Thriving in Uncertain Times
Presented by 
Sandy Asch
This event was recorded on Friday, May 22nd, 2020.
Are you equipped to deal with inevitable adversity and uncertainty in the wake of the coronavirus? Do you and your team have the skills you need to navigate these challenging times and stay “whole”... More →
Related Topics: Human Resources, COVID-19
BSA: MSBs, MRBs, TPPPs, NGOs and All the High Risk Customers
Presented by Deborah Crawford
This event was recorded on Thursday, May 21st, 2020.
Your financial institution is full of customers who require many types of services. The BSA exam identifies many services and customers as high risk for money laundering.
Related Topics: BSA, Compliance
Bank Call Report Preparation for Beginners - Part 3
Presented by Cynthia Dopjera
This event was recorded on Thursday, May 21st, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Staff Training: Human Smuggling, Human Trafficking, Elder Fraud and Identity Theft
Presented by Deborah Crawford
This event was recorded on Wednesday, May 20th, 2020.
During this program we will conduct staff training to detect and prevent four big crimes against your customer.
Related Topics: Risk Management/Legal, Management/Employee Development
How to Hire Your Next Sales Superstar
Presented by 
Alex Cole
This event was recorded on Wednesday, May 20th, 2020.
Participants will learn a process you can adopt immediately with hiring tools that will take the guesswork out of hiring bankers who are also salespeople - those who can and will sell successfully ... More →
Related Topics: Sales, Management/Employee Development
Opening Fiduciary Accounts
Presented by Deborah Crawford
This event was recorded on Tuesday, May 19th, 2020.
During this program we will review the set-up, documentation and legal issues involved in these high- risk accounts.
Related Topics: Compliance, Lending
The Growth Challenge: Strategies to Drive Results
Presented by 
David Carlson
This event was recorded on Tuesday, May 19th, 2020.
As the race for core customer relationships, core deposits and talent intensifies, it is imperative to have your financial institution positioned for growth if you want to survive…and thrive.
Related Topics: Executive
Loan Modifications – What Are the Compliance Issues?
Presented by Carl Pry
This event was recorded on Monday, May 18th, 2020.
This webinar will deal with the ins and outs of making changes to loans of all types. We’ll discuss the compliance and legal requirements, operational challenges, and impacts to borrowers, guaranto... More →
Related Topics: Compliance, Lending
Alert! Implementing Reg D Changes for Savings Accounts
Presented by Deborah Crawford
This event was recorded on Monday, May 18th, 2020.
The Federal Reserve Board has announced an interim final rule to amend Regulation D (Reserve Requirements of Depository Institutions) to delete the six-per-month limit on convenient transfers from ... More →
Related Topics: Compliance, Lending
Weekly Compliance Updates for Uncertain Times - May 15th
Presented by Carl Pry
This event was recorded on Friday, May 15th, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Call Reports: RC-C Loan Coding and Related RC-R Reporting
Presented by Cynthia Dopjera
This event was recorded on Friday, May 15th, 2020.
This webinar will help you learn the classification priority for reporting loan information correctly.
Related Topics: Lending, Reporting
Deposit Regulation Update and Review
Presented by Deborah Crawford
This event was recorded on Thursday, May 14th, 2020.
Change is in the air! Are you ready?
Related Topics: Deposit Accounts
Bank Call Report Preparation for Beginners - Part 2
Presented by Cynthia Dopjera
This event was recorded on Thursday, May 14th, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Spotting Opportunities and Making Referrals
Presented by Janice Branch
This event was recorded on Wednesday, May 13th, 2020.
Learn how to enhance your preparation and your curiosity-seeking skills. Let us help you become a pro at transitioning from the transactional part of the job to the opportunity-seeking aspect.
Related Topics: Management/Employee Development, Lending
Basic Bankruptcy for Bankers
Presented by Robin Russell
This event was recorded on Wednesday, May 13th, 2020.
This webinar will introduce you to the world of bankruptcy.
Related Topics: Lending, Risk Management/Legal
Understanding Commercial Real Estate Loan Documents
Presented by Robin Russell
This event was recorded on Tuesday, May 12th, 2020.
Gain understanding of all sections of required real estate loan documents
Related Topics: Compliance, Lending, Risk Management/Legal
FCRA Compliance: E-Oscar and Metro2
Presented by Matthew Urban
This event was recorded on Tuesday, May 12th, 2020.
This informative ninety (90) minute webinar will cover the basics of proper credit reporting and how best to respond to consumer credit reporting disputes.
Related Topics: Compliance, Deposit Accounts, Lending
Basic Personal and Business Tax Return Analysis
Presented by David Osburn
This event was recorded on Monday, May 11th, 2020.
Attend this proactive webinar and gain an understanding of the often complex and confusing topic of TAXES!
Related Topics: Lending
Implementing the 2020 Uniform Residential Loan Application
Presented by Jack Holzknecht
This event was recorded on Monday, May 11th, 2020.
This program provides comprehensive coverage of the revision process and the content of the revised URLA and related documents.
Related Topics: Compliance, Lending
Weekly Compliance Updates for Uncertain Times - May 8th
Presented by Carl Pry
This event was recorded on Friday, May 8th, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: COVID-19, Compliance, Lending
Alert! April 2020 Updates to the Bank Secrecy Act/Anti-Money Laundering Examination Manual
Presented by Deborah Crawford
This event was recorded on Friday, May 8th, 2020.
During this webinar we will take a line-by-line look at these changes and their impact on you!
Related Topics: BSA
Introduction to ACH: The Basics
Presented by Kate Cole
This event was recorded on Friday, May 8th, 2020.
This session is designed for those that are new to operations and those that want to confirm they really understand ACH.
Related Topics: Risk Management/Legal
Writing BSA Policy and Procedures
Presented by Deborah Crawford
This event was recorded on Thursday, May 7th, 2020.
It’s 2020 and may be time to update your policy and procedures for BSA. We introduced the fifth pillar and beneficial ownership in 2018.
Related Topics: BSA
Bank Call Report Preparation for Beginners - Five Part Series
Presented by Cynthia Dopjera
This event was recorded on Thursday, May 7th, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Bank Call Report Preparation for Beginners - Part 1
Presented by Cynthia Dopjera
This event was recorded on Thursday, May 7th, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Reg E Compliance - Five Best Practices for Handling Disputes
Presented by Susan Costonis
This event was recorded on Wednesday, May 6th, 2020.
We will review the steps required to handle disputes and inquiries and the time frames for resolving a claim for an unauthorized transaction.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
HMDA Final Rule
Presented by David Dickinson
This event was recorded on Wednesday, May 6th, 2020.
The closed-end and open-end thresholds that determine HMDA applicability are changing July 1, 2020. This webinar will look at how these changes impact affected financial institutions.
Related Topics: Compliance, Lending
Fair Lending
Presented by Jerod Moyer
This event was recorded on Wednesday, May 6th, 2020.
This webinar will dissect the regulatory requirements and examiner expectations related to Fair Lending in plain English.
Related Topics: Compliance, Lending, Risk Management/Legal
Lending 101
Presented by Anne Lolley
This event was recorded on Tuesday, May 5th, 2020.
In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.
Related Topics: Lending, Compliance
25 Baseline Controls Banks Struggle to Implement
Presented by Jon Waldman
This event was recorded on Monday, May 4th, 2020.
This session reviews these 25 controls, as well as practical solutions your institution can use to implement these controls. We will also discuss the next steps beyond the assessment to provide a c... More →
Related Topics: Risk Management/Legal
Weekly Compliance Updates for Uncertain Times - Five Part Series
Presented by Carl Pry
This event was recorded on Friday, May 1st, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: COVID-19, Compliance, Lending
Weekly Compliance Updates for Uncertain Times - May 1st
Presented by Carl Pry
This event was recorded on Friday, May 1st, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Regulatory Expectations of Loan Portfolio Management During a Crisis
Presented by Jeffery Johnson
This event was recorded on Friday, May 1st, 2020.
The purpose of this webinar is to provide positive steps bankers and credit analysts can take to identify borrowers which are more likely or not to withstand external factors including a Pandemic a... More →
Related Topics: Lending, Risk Management/Legal, COVID-19
The Directors Education Series: Board Secretary Procedural & Compliance Responsibilities
Presented by Ann Brode-Harner
This event was recorded on Friday, May 1st, 2020.
In this program you will learn about the role of Board Secretary and how it is integral to the efficient operation of board meetings.
Related Topics: Executive
Coaching Tellers to Excellence
Presented by Janice Branch
This event was recorded on Thursday, April 30th, 2020.
This program will help you see how you can put coaching techniques into your leadership skills and get positive and meaningful results
Related Topics: Management/Employee Development
Commercial Loan Defaults and Workouts
Presented by Robin Russell
This event was recorded on Thursday, April 30th, 2020.
This program will cover guidelines for the Bank in a workout situation, including the documentation to consider before, during and after negotiations take place with borrowers and guarantors.
Related Topics: Lending
TRID A-Z Seminar OnDemand with Live Streaming
Presented by Jerod Moyer
This event was recorded on Thursday, April 30th, 2020.
This webcast will take a look at the TRID from A to Z and take your TRID compliance to the next level. All from the convenience of your own home or office via Live Streaming Video.
Related Topics: Compliance, Risk Management/Legal, Auditing, Lending, TRID
Introduction to Banking for New Employees
Presented by Deborah Crawford
This event was recorded on Wednesday, April 29th, 2020.
This webinar is an orientation for those of you who have joined our industry.
Related Topics: Compliance, Management/Employee Development
Lending Compliance for Marijuana-Related Businesses
Presented by Dawn Kincaid
This event was recorded on Wednesday, April 29th, 2020.
Growth in hemp-related commerce could provide new economic opportunities for some communities and will create a need for such businesses to be able to access capital and financial services.
Related Topics: Compliance, Deposit Accounts, BSA
BSA: Customer Identification Program - Is It Time to Update?
Presented by Deborah Crawford
This event was recorded on Tuesday, April 28th, 2020.
This program will look line-by-line at the regulation and point out avenues of change to explore in 2020.
Related Topics: Risk Management/Legal, BSA
Equipment Lease Financing
Presented by Robin Russell
This event was recorded on Tuesday, April 28th, 2020.
This webinar focuses on the many aspects of equipment lease financing, from structure and documentation to monitoring and administration.
Related Topics: Lending
Building an IT Strategic Plan That Helps You Make Decisions
Presented by Cody Delzer
This event was recorded on Monday, April 27th, 2020.
Does your IT Strategic Plan work for you, or is it just a document that you review once a year? Traditional FFIEC regulatory guidance calls for an IT Strategic Plan that identifies medium-to-long-t... More →
Related Topics: Risk Management/Legal, Management/Employee Development
(FREE) Weekly Compliance Updates for Uncertain Times
Presented by Carl Pry
This event was recorded on Friday, April 24th, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Safe Deposit Vault Security & Disaster Recovery Essentials
Presented by David P. McGuinn
This event was recorded on Friday, April 24th, 2020.
Whether you have 50 boxes or 5,000, this presentation provides a realistic and well-organized method of reviewing and auditing your procedures before a catastrophe occurs.
Related Topics: Risk Management/Legal, Safe Deposit, COVID-19
CRE Lending: Cash Flow Analysis & Cap Rates
Presented by Richard Hamm
This event was recorded on Thursday, April 23rd, 2020.
This program covers the key variables and concepts for determining CRE cash flow and transaction-level stress-testing.
Related Topics: Lending
Unclaimed Property Compliance for Financial Institutions
Presented by 
Maggie Young, Michael Unger, and Zach Robbins
This event was recorded on Thursday, April 23rd, 2020.
This webinar will focus on the complex state unclaimed property reporting requirements and the unique challenges facing financial institutions.
Related Topics: Compliance, Risk Management/Legal
Alert! CTR Changes on Sole Proprietors and Legal Entities
Presented by Deborah Crawford
This event was recorded on Wednesday, April 22nd, 2020.
The webinar will go line by line through the CTR. You will learn how to avoid pitfalls and common errors.
Related Topics: Compliance, Deposit Accounts
Small Business Lending: The CARES Act, New SBA Programs, and Other Issues
Presented by Carl Pry
This event was recorded on Wednesday, April 22nd, 2020.
In this webinar we’ll go into detail around the new CARES Act and what it means to small business lending. This means we’ll dive headfirst into the Keeping American Workers Paid and Employed Act (T... More →
Related Topics: COVID-19, Compliance, Lending
Aligning Your Technology Environment to Fit Your Bank’s Strategic Plan
Presented by 
Charlie Kelly & Michael Rohlinger
This event was recorded on Wednesday, April 22nd, 2020.
We’ll discuss some of the critical elements you may want to consider as you develop a plan for future success in one of your bank’s most challenging areas to manage.
Related Topics: Risk Management/Legal, Executive
(FREE) COVID-19 Q&A with 17th U.S. Surgeon General, Dr. Richard Carmona
Presented by 
Richard Carmona
This event was recorded on Wednesday, April 22nd, 2020.
In this FREE webinar, 17th Surgeon General of the United States, Dr. Richard Carmona will answer burning questions financial institutions are seeking answers to.
Related Topics: Risk Management, COVID-19
Signature Card Danger Zones
Presented by Deborah Crawford
This event was recorded on Tuesday, April 21st, 2020.
This is a “must attend” webinar in order to learn more about risks, liability and losses that can occur due to signature card contract. And, most importantly, how to avoid these issues!
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Open-Ended Lines of Credit - Compliance Issues
Presented by Carl Pry
This event was recorded on Tuesday, April 21st, 2020.
This webinar will focus on the personal/overdraft lines and HELOC requirements.
Related Topics: Compliance, Lending
Key Ratio Analysis
Presented by David Osburn
This event was recorded on Monday, April 20th, 2020.
This webinar will cover a “five-step” analysis plan to calculate key ratios including liquidity, activity, leverage, operating performance, and cash flow analysis and correctly interpret the financ... More →
Related Topics: Lending, Management/Employee Development
Pandemic Fraud: What's Ahead
Presented by Arvin Clar
This event was recorded on Friday, April 17th, 2020.
The current coronavirus pandemic has opened the doors for opportunistic fraud. Be prepared.
Related Topics: Risk Management/Legal, Management/Employee Development, COVID-19
SAR: Line by Line
Presented by Deborah Crawford
This event was recorded on Thursday, April 16th, 2020.
During the webinar you will review line-by-line the text fields and requirements to complete the SAR.
Related Topics: Compliance, BSA
(FREE) COVID-19: FMLA and Paid Leave Q&A
Presented by Steven Greene
This event was recorded on Thursday, April 16th, 2020.
This session will involve an update on the legal developments and interpretations since March 30th BankWebinar "COVID-19 New FMLA and Paid Leave Obligations". The remainder of the Program ... More →
Related Topics: Compliance, Human Resources, Risk Management/Legal, Executive, COVID-19
Quarterbacking Retail Deposits
Presented by 
Preston Afrank & Neil Stanley
This event was recorded on Thursday, April 16th, 2020.
As “surge deposits” have become a thing of the past, bankers across the country are observing that more effective management of liquidity and funding is an increasingly important part of success in... More →
Related Topics: Executive
BSA/AML for Lenders
Presented by Carl Pry
This event was recorded on Wednesday, April 15th, 2020.
This two-hour program will assist your bank in determining whether your BSA Compliance Program adequately includes controls, such as training, policies and procedures, monitoring, etc for loan prod... More →
Related Topics: Lending, BSA
Ten Critical Issues for Identity Theft
Presented by Susan Costonis
This event was recorded on Wednesday, April 15th, 2020.
Attend this session and learn about the ten critical issues for identity theft and information security.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
CFPB Anticipated Rulemaking for 2020
Presented by Michael Christians
This event was recorded on Tuesday, April 14th, 2020.
Join Regulatory Compliance Counsel Michael Christians for this 90-minute discussion on what awaits your financial institution from a regulatory compliance perspective.
Related Topics: Compliance, Risk Management/Legal
What You Need to Know About Escrows
Presented by Jack Holzknecht
This event was recorded on Tuesday, April 14th, 2020.
This webinar covers all of the escrow rules, including the long standing and the recently revised requirements of the flood regulations, Regulation X and Regulation Z.
Related Topics: Compliance, Lending
Robbery Prevention & Response
Presented by Carol Dodgen
This event was recorded on Monday, April 13th, 2020.
In this session, find out what makes a robber choose his target, and learn ways to safeguard you and your institution against these criminals.
Related Topics: Risk Management/Legal
Allowing Safe Deposit Box Access During a Pandemic Branch Closing
Presented by David P. McGuinn
This event was recorded on Monday, April 13th, 2020.
This presentation will help you review and establish your own internal vault access procedures.
Related Topics: Risk Management/Legal, Safe Deposit
New FFIEC Business Continuity Management Handbook
Presented by Susan Orr
This event was recorded on Friday, April 10th, 2020.
FFIEC Released the new Business Continuity Management Handbook in November 2019 replacing the former Business Continuity Planning Handbook.
Related Topics: Risk Management/Legal, Compliance, Technology/Security
Treasury Management: A Powerful Tool to Increase Deposits and Fee Income
Presented by Marci Malzahn
This event was recorded on Thursday, April 9th, 2020.
You will walk away from this course with a deeper knowledge of Treasury Management, learn to conduct risk assessments on new products, and learn strategies to increase core deposits.
Related Topics: Sales, Executive
Core Management Skills
Presented by J.T. Turner
This event was recorded on Thursday, April 9th, 2020.
Get an excellent overview of the core management skills all good managers need to function at their best.
Related Topics: Human Resources
Understanding Commercial Loan Documents
Presented by Robin Russell
This event was recorded on Wednesday, April 8th, 2020.
The instructor will lead participants through all sections of the various required loan documents.
Related Topics: Lending
Employment Law: Marijuana, Drug Testing, and Other Conflicting Laws
Presented by Bob Gregg
This event was recorded on Tuesday, April 7th, 2020.
For Human Resources, knowing the law in your location may not be enough. Do you have branches in other states? Are you close to a line, and have employees commute from a recreational use state? Can... More →
Related Topics: Human Resources, Risk Management/Legal
Taking Training from Classroom to Virtual
Presented by Honey Shelton
This event was recorded on Tuesday, April 7th, 2020.
This 90-minute webinar will provide you with a roadmap on how you can effectively switch from a traditional classroom to a virtual training environment.
Related Topics: Human Resources, Management/Employee Development, COVID-19
Overdraft Requirements & Best Practices
Presented by Jerod Moyer
This event was recorded on Tuesday, April 7th, 2020.
This webinar will dissect the regulatory requirements and examiner expectations related to overdrafts in plain English.
Related Topics: Compliance, Lending
Commercial & Business Lending Basics for Support Personnel
Presented by Richard Hamm
This event was recorded on Monday, April 6th, 2020.
This webinar is designed to take the "mystery" out of the commercial lending process and the confusing terminology often used by lenders.
Related Topics: Lending
Pandemic Planning - A New Reality, New Regulatory Guidance: Are You Prepared
Presented by Susan Orr
This event was recorded on Monday, April 6th, 2020.
With the recent pandemic classification of the Coronavirus (COVID 19) and the March 6 release of the FFIEC updated Pandemic Plan, now is a good time to review your Pandemic Plan and complete a tabl... More →
Related Topics: Risk Management/Legal, Management/Employee Development, COVID-19
Excel Explained: Creating Interactive Spreadsheets
Presented by David Ringstrom
This event was recorded on Friday, April 3rd, 2020.
When you attend this live presentation, you’ll learn how to implement multiple techniques to create spreadsheets that are interactive, accurate, and user friendly.
Related Topics: Computer Skills
SECURE Act and CARES Act Update
Presented by Patrice Konarik
This event was recorded on Thursday, April 2nd, 2020.
Every week brings more news and clarifications of the "last-minute" SECURE Act that was signed into law on December 20, 2019 and made effective 12 days later on January 1, 2020.
Related Topics: IRAs, COVID-19
Work Appearance, Dress Codes and Employer's Liability for Being Out of Fashion
Presented by Bob Gregg
This event was recorded on Thursday, April 2nd, 2020.
This webinar will cover the practical and legal issues of the current trends in employee appearance in the workplace, and what you should and shouldn't do about them.
Related Topics: Human Resources
No Foolin’ - This is How Top Producers Prospect for Business
Presented by Alex Cole
This event was recorded on Wednesday, April 1st, 2020.
Learn how to gain introductions from your advocates. When done effectively, this will have more impact on your business than any other prospecting strategy.
Related Topics: Sales
Loan Participations: What You Should Know
Presented by Jeffery Johnson
This event was recorded on Wednesday, April 1st, 2020.
Learn the basic requirements for successful loan participations or syndications.
Related Topics: Lending
The Directors Education Series: Vendor Management & Third Party Due Diligence
Presented by Carl Pry
This event was recorded on Wednesday, April 1st, 2020.
Make sure you have the proper responsibility and accountability articulated in your vendor management program based on clear federal regulatory agency expectations.
Related Topics: Executive
Basic Cash Flow Analysis
Presented by Jeffery Johnson
This event was recorded on Tuesday, March 31st, 2020.
Learn how to calculate cash flow using the Universal Cash Flow Analysis method (UCA).
Related Topics: Lending
Third Party and Fourth Party Management
Presented by Jon Waldman
This event was recorded on Tuesday, March 31st, 2020.
We will explore best practices for Vendor Management, Third Party Risk Management, Fourth Party Management and Customer Risk Management.
Related Topics: Risk Management/Legal
Three Key Risk Assessments in Your ERM Program – ERM, IT, and Internal Controls
Presented by Marci Malzahn
This event was recorded on Monday, March 30th, 2020.
You will walk away with practical tools and examples you can implement in your organization immediately.
Related Topics: Risk Management/Legal, Executive
COVID-19 New FMLA and Paid Leave Obligations
Presented by Steven Greene
This event was recorded on Monday, March 30th, 2020.
President Trump and Congress have enacted emergency benefits to support financial industry employees as we battle COVID - 19. This session is intended to provide specific guidance to banks from a c... More →
Related Topics: COVID-19, Compliance, Human Resources, Risk Management/Legal
Call Report - Lending Schedules for Banks
Presented by Cynthia Dopjera
This event was recorded on Friday, March 27th, 2020.
This webinar will help you learn the classification priority for reporting loan information correctly and will provide detailed information related to various loan reporting requirements.
Related Topics: Reporting
Mapping Multi-Tiered Business Accounts
Presented by Deborah Crawford
This event was recorded on Thursday, March 26th, 2020.
This program will focus on different structures and common errors.
Related Topics: Lending, BSA
Business Development Skills
Presented by Honey Shelton
This event was recorded on Thursday, March 26th, 2020.
Developing a successful business is about following a process, having a plan, and becoming deliberate and on purpose when it comes to exploring and acquiring new business. Come learn how.
Related Topics: Human Resources, Management/Employee Development
Consumer Real Estate Loans
Presented by Anne Lolley
This event was recorded on Wednesday, March 25th, 2020.
In this webinar, Anne will guide lenders and processors through a simple real-estate loan and explain the current compliance rules.
Related Topics: Lending
Lending to Legal Entity Customers
Presented by Susan Costonis
This event was recorded on Wednesday, March 25th, 2020.
This fast-paced session will cover important BSA (Bank Secrecy Act) requirements not only for the "Fifth Pillar" of Customer Due Diligence, but also important steps to detect suspicious activity. <... More →
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Alert! CTR Changes on Sole Proprietors and Legal Entities
Presented by Deborah Crawford
This event was recorded on Tuesday, March 24th, 2020.
The webinar will go line by line through the CTR. You will learn how to avoid pitfalls and common errors.
Related Topics: Compliance, Deposit Accounts
2020 Fair Lending - Do Your Lenders Know the Requirements?
Presented by Jack Holzknecht
This event was recorded on Tuesday, March 24th, 2020.
This information packed seminar provides a refresher on the basic concepts of fair lending.
Related Topics: Compliance, Lending
Residential Construction Lending
Presented by Richard Hamm
This event was recorded on Monday, March 23rd, 2020.
Receive an overview of the major issues involved in consumer or residential construction lending.
Related Topics: Lending
2020 Call Report Update Seminar OnDemand with Live Streaming
Presented by Cynthia Dopjera
This event was recorded on Monday, March 23rd, 2020.
Attend this Call Report Update Seminar via Live Streaming Video!
Related Topics: Reporting, Compliance, Risk Management/Legal
Top 25 Safe Deposit Compliance Issues
Presented by David P. McGuinn
This event was recorded on Friday, March 20th, 2020.
During this webinar, you will receive current information about all of these issues and an in-depth explanation about how they impact on your financial institution and your safe deposit box renters... More →
Related Topics: Risk Management/Legal, Safe Deposit
Coronavirus - Check Your Pandemic Plan and BCP
Presented by Jon Waldman
This event was recorded on Thursday, March 19th, 2020.
This seminar will cover the current state of the COVID-19 - the Wuhan Coronavirus - and what financial institutions need to do from a Pandemic Preparedness and Business Continuity Perspective.
Related Topics: Risk Management/Legal, COVID-19
TRID Amendments 2020 - Rebroadcast
Presented by Carl Pry
This event was recorded on Thursday, March 19th, 2020.
This is a rebroadcast of the Wednesday, January 15th, 2020 session and is intended to review and discuss many of the major issues lenders are facing with TRID, including the most recent updates and... More →
Related Topics: Compliance, Lending, TRID, Compliance
You're the New Supervisor! Fasten Your Seat Belt!
Presented by Honey Shelton
This event was recorded on Wednesday, March 18th, 2020.
This program will ramp up leadership skills and address critical supervisory issues necessary to become an extraordinary supervisor.
Related Topics: Human Resources, Management/Employee Development
Legal Liabilities when Check Fraud Occurs
Presented by Terri D. Thomas
This event was recorded on Wednesday, March 18th, 2020.
This webinar provides attendees with an overview of the laws that control loss allocation when check fraud occurs.
Related Topics: Risk Management/Legal, Deposit Accounts
What to Do When a Customer Dies
Presented by Terri D. Thomas
This event was recorded on Tuesday, March 17th, 2020.
This webinar focuses on the deposit and loan issues that arise when a customer dies.
Related Topics: Risk Management/Legal
Loan Denials & Other Adverse Action Notices
Presented by David Dickinson
This event was recorded on Tuesday, March 17th, 2020.
This webinar will cover the compliance requirements and best practices for Adverse Action Notices under the Equal Credit Opportunity Act (ECOA) and Fair Credit Reporting Act (FCRA).
Related Topics: Compliance, Lending, Auditing
Commercial Construction Lending
Presented by Richard Hamm
This event was recorded on Monday, March 16th, 2020.
Receive an overview of the key steps involved in effectively administering commercial construction loans.
Related Topics: Lending
Regulation E: The Electronic Fund Transfers Act
Presented by Michael Christians
This event was recorded on Friday, March 13th, 2020.
As consumers continue their shift to a nearly all-digital platform for conducting personal financial transactions, a thorough understanding of Regulation E and the Electronic Fund Transfers Act is ... More →
Related Topics: Compliance, Risk Management/Legal
Staff Deposit Regulatory Training - Meeting Annual Requirements
Presented by Deborah Crawford
This event was recorded on Thursday, March 12th, 2020.
During the webinar, each regulation will be discussed spotlighting the front line issues and how to handle them.
Related Topics: Compliance, Management/Employee Development
New Rules Regarding IRA Beneficiary Payouts
Presented by Patrice Konarik
This event was recorded on Thursday, March 12th, 2020.
The SECURE Act effective January 1, 2020 had the most substantial changes to beneficiary payouts since 2002. And they are not necessarily in favor of the beneficiary.
Related Topics: IRAs
10 Hot BSA Exam Issues
Presented by Deborah Crawford
This event was recorded on Wednesday, March 11th, 2020.
During this webinar we will look at the examination hot spots for 2020.
Related Topics: Compliance, BSA
ACH Origination and Same Day Entries
Presented by Kate Cole
This event was recorded on Wednesday, March 11th, 2020.
Join us and learn how to decipher the SEC codes, how the products work and what your warranties are.
Related Topics: Risk Management/Legal
Alert! Hemp Federal Interim Final Rule
Presented by Deborah Crawford
This event was recorded on Tuesday, March 10th, 2020.
Learn more about what USDA will require during this webinar and decide what you will need to move forward with your Hemp growers.
Related Topics: Compliance, Risk Management/Legal, BSA
Responsibilities of the Information Security Officer
Presented by 
Chad Knutson
This event was recorded on Tuesday, March 10th, 2020.
We will review various regulatory guidance that outlines ISO responsibilities and reporting structures. Additionally, various educational paths that can help develop your skills in the future.
Related Topics: Risk Management/Legal
Advanced Collection Tools Vital in Today’s Economy
Presented by David Osburn
This event was recorded on Monday, March 9th, 2020.
Attend this webinar to learn how to better collect “problem loans” and protect the rights of the bank in today’s market!
Related Topics: Lending
Managing a Successful Call Center
Presented by Janice Branch
This event was recorded on Friday, March 6th, 2020.
This program explains how Call Center Managers can make key factors work together effectively to deliver on the promise of a world class call experience.
Related Topics: Management/Employee Development
Dealing with Appraisals: Regulations and Requirements
Presented by Carl Pry
This event was recorded on Thursday, March 5th, 2020.
Learn in-depth details of the appraisal and valuation process, from both the lender and appraiser side of the game.
Related Topics: Compliance, Lending
Lending to Municipalities
Presented by Robin Russell
This event was recorded on Thursday, March 5th, 2020.
We will discuss credit services for municipalities and other local government organizations.
Related Topics: Lending
The UCC for Lenders
Presented by Robin Russell
This event was recorded on Wednesday, March 4th, 2020.
This program is a comprehensive Uniform Commercial Code (UCC) secured lending program for persons new to banking and is also recommended as a refresher.
Related Topics: Lending
Driving Results with Your Bank's Data
Presented by 
Matt Swanson
This event was recorded on Wednesday, March 4th, 2020.
During this session, we will explore specific and actionable strategies to use internal data to: (1) grow core customers, (2) increase core deposits and (3) deepen customer relationships.
Related Topics: Executive, Management/Employee Development
Quarterly Compliance Briefing: Spring 2020
Presented by Carl Pry
This event was recorded on Tuesday, March 3rd, 2020.
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Related Topics: Compliance
Quarterly Compliance Briefing: 4-Part Series (2020)
Presented by Carl Pry
This event was recorded on Tuesday, March 3rd, 2020.
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Related Topics: Compliance
Audit Report Writing
Presented by Philip Vassallo
This event was recorded on Tuesday, March 3rd, 2020.
You will leave this webinar with excellent resources that you can continually turn to during intense, complex audit engagements.
Related Topics: Auditing, Management/Employee Development
Protecting Your Salaried-Exempt Status
Presented by Bob Gregg
This event was recorded on Tuesday, March 3rd, 2020.
Learn how to avoid mistakes and land mines under the Department of Labor FLSA rule.
Related Topics: Human Resources
Best-Ever Compliance Checklists for Commercial Loans
Presented by Anne Lolley
This event was recorded on Monday, March 2nd, 2020.
This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.
Related Topics: Compliance, Lending
The Directors Education Series: CAMELS Rating for Executives
Presented by Ann Brode-Harner
This event was recorded on Monday, March 2nd, 2020.
A look at what management and the board must consider to be in compliance and to maintain safe and sound financial performance within CAMELS.
Related Topics: Executive
Teller Compliance Issues: CTRs, Reg CC and UCC 3 and 4
Presented by Deborah Crawford
This event was recorded on Friday, February 28th, 2020.
This webinar focuses on the legal issues of checks outlined in signature cards under the uniform commercial code and the holds used on transaction accounts under Regulation CC.
Related Topics: Compliance
Federal Benefit Payments Garnishment Requirements
Presented by Terri D. Thomas
This event was recorded on Thursday, February 27th, 2020.
This webinar provides participants with the federal rules that are applicable when processing garnishments on accounts receiving federal benefit payments.
Related Topics: Compliance, Risk Management/Legal
8 Steps to Improve Cross-Selling
Presented by Janice Branch
This event was recorded on Thursday, February 27th, 2020.
This program will help you with ways to elevate cross-selling results.
Related Topics: Sales, Human Resources
Excel Explained: Minimize Spreadsheet Errors
Presented by David Ringstrom
This event was recorded on Wednesday, February 26th, 2020.
Learn a variety of tricks and techniques you can use to improve the integrity of your Excel spreadsheets.
Related Topics: Computer Skills
Advanced TRID Compliance
Presented by Jerod Moyer
This event was recorded on Wednesday, February 26th, 2020.
This webinar will take a look at the TRID from an advanced perspective. Take your TRID compliance to the next level.
Related Topics: Compliance, Lending, TRID, Compliance
FFIEC Information Security Handbook Review
Presented by Jon Waldman
This event was recorded on Tuesday, February 25th, 2020.
In September 2016, the FFIEC completely rewrote the Information Security Handbook. The Handbook represents an integration of concepts from Cybersecurity Guidance, Management Guidance, and other ele... More →
Related Topics: Risk Management/Legal
Top 10 Most Frequent Flood Issues
Presented by Jack Holzknecht
This event was recorded on Tuesday, February 25th, 2020.
This two-hour webinar explains the top ten issues financial institutions face regarding flood insurance. Participants receive a detailed manual that serves as a handbook long after the program is c... More →
Related Topics: Compliance, Lending
Regulation CC - The Expedited Funds Availability Act
Presented by Michael Christians
This event was recorded on Monday, February 24th, 2020.
As financial institutions prepare for upcoming changes to Regulation CC in July 2020, now is the perfect time for a refresher on the requirements of the Expedited Funds Availability Act.
Related Topics: Compliance, Risk Management/Legal
IRA Update - Catching Up with the Secure Act Changes
Presented by Patrice Konarik
This event was recorded on Friday, February 21st, 2020.
During this critical IRA Update Webinar, we will detail the slightly good and very not-so-good changes that will apply to IRAs effective January 1, 2020 – including faster payouts for IRA nonspouse... More →
Related Topics: IRAs
Ratio Analysis to Determine Financial Strength
Presented by Jeffery Johnson
This event was recorded on Friday, February 21st, 2020.
Learn the five vital signs of any organization and the ratios required to identify them.
Related Topics: Lending
Characteristics of Strong Risk Assessments and Tools to Monitor and Report Results
Presented by Marci Malzahn
This event was recorded on Thursday, February 20th, 2020.
In this webinar, we will do a quick review of Enterprise Risk Management and the three phases. Then we will explain the characteristics of strong risk assessments and will provide several examples ... More →
Related Topics: Risk Management/Legal, Executive
ACH Rule Changes: What's New in 2020
Presented by Kate Cole
This event was recorded on Thursday, February 20th, 2020.
Attend this webinar to make sure that you are compliant with the ACH Rules.
Related Topics: Compliance, Risk Management/Legal
Opening New Accounts Part III: Trust and Fiduciary
Presented by Suzie Jones
This event was recorded on Wednesday, February 19th, 2020.
This two hour webinar will delve into the responsibilities of collecting appropriate documentation, providing ownership options, titling accounts correctly, and allowing proper access to Trust, Fid... More →
Related Topics: Risk Management/Legal, Deposit Accounts
The Four Cs of Exceptional Supervision
Presented by Honey Shelton
This event was recorded on Wednesday, February 19th, 2020.
This program will ramp up your leadership skills and address critical supervisory issues necessary to becoming an excellent manager.
Related Topics: Human Resources, Management/Employee Development
CRE Appraisals: Regulations and the Review Process
Presented by Richard Hamm
This event was recorded on Tuesday, February 18th, 2020.
This session will cover the key issues from the December 2010 Interagency Appraisal and Evaluation Guidelines, the October 2018 Frequently Asked Questions on the Appraisal Regulations and the Inter... More →
Related Topics: Lending
Marketing & Advertising Compliance
Presented by Carl Pry
This event was recorded on Tuesday, February 18th, 2020.
As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.
Related Topics: Compliance, Risk Management/Legal
10 Things to Know Before Your Next Core Negotiation
Presented by Charlie Kelly
This event was recorded on Tuesday, February 18th, 2020.
We discuss the internal motivators at the vendor that can help improve your position and reduce the number of cycles it takes to negotiate better contracts.
Related Topics: Risk Management/Legal, Executive
Call Report Updates
Presented by Cynthia Dopjera
This event was recorded on Friday, February 14th, 2020.
This webinar will provide updates and training for experienced preparers and reviewers and will include coverage of new and complex issues impacting the Call Report preparation.
Related Topics: Compliance, Risk Management/Legal, Reporting
Legal Issues on Deposit Accounts: From Birth to Death
Presented by Deborah Crawford
This event was recorded on Thursday, February 13th, 2020.
During this program we will focus on legal issues of account ownership from the time someone is born till the time the account holder dies.
Related Topics: Compliance, Lending, Deposit Accounts
The Right of Setoff
Presented by Terri D. Thomas
This event was recorded on Thursday, February 13th, 2020.
The Right of Setoff is a complicated, but very effective tool for collecting debts owed to a bank. Learn the best practices and dangers that can arise when using the power.
Related Topics: Compliance, Risk Management/Legal
Opening New Accounts Part II: Business Accounts
Presented by Suzie Jones
This event was recorded on Wednesday, February 12th, 2020.
This two hour Webinar examines not only the documentation requirements on business entities available in most states but provides clarity on how to identify who has authority to open and transact o... More →
Related Topics: Risk Management/Legal, Deposit Accounts
CBD Oil and Your Bank: The Good, the Bad and the Ugly
Presented by Deborah Crawford
This event was recorded on Wednesday, February 12th, 2020.
This webinar will look at the state statutes and discuss what your financial institution’s path may be for banking CBD Oil businesses.
Related Topics: Compliance, BSA, Deposit Accounts
Online Account Opening
Presented by Deborah Crawford
This event was recorded on Tuesday, February 11th, 2020.
During this program we will cover all the compliance issues for opening deposit accounts online.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Managing Your Managed Service Provider
Presented by Jon Waldman
This event was recorded on Tuesday, February 11th, 2020.
How can you make sure your Managed Service Provider is truly benefitting you and helping you protect your institution and your customers’ data?
Related Topics: Risk Management/Legal, Compliance
Introduction to Consumer Lending
Presented by David Osburn
This event was recorded on Monday, February 10th, 2020.
The webinar will cover the basics of consumer lending including the consumer loan function, marketing consumer loans, and making consumer lending decisions based on the five (5) C’s of credit - cap... More →
Related Topics: Lending
Annual BSA Training for the Frontline
Presented by Deborah Crawford
This event was recorded on Friday, February 7th, 2020.
his is a look at all the key components of BSA from the frontline point of view including new Customer Due Diligence (CDD) rules and their impact on our policy and procedures.
Related Topics: Compliance, Deposit Accounts
State of HMDA in 2020
Presented by Carl Pry
This event was recorded on Thursday, February 6th, 2020.
We’ll discuss the current state of HMDA so close to submission in this session and get some of your questions answered.
Related Topics: Compliance, Lending
Are You Determined to Lead an Exceptional Branch?
Presented by Honey Shelton
This event was recorded on Thursday, February 6th, 2020.
This real-world webinar looks at what an exceptional branch looks like and how to obtain that coveted status.
Related Topics: Human Resources, Management/Employee Development
HR Basics for Supervisors
Presented by Jennifer Mirus
This event was recorded on Thursday, February 6th, 2020.
This webinar will provide your managers with a solid foundation of key HR concepts and laws, and will give them practical information and tools they can use to avoid legal blunders.
Related Topics: Human Resources, Management/Employee Development
Opening New Accounts Part I: Personal/Consumer Accounts
Presented by Suzie Jones
This event was recorded on Wednesday, February 5th, 2020.
This two-hour workshop focuses on the risks, procedures, best practices, and compliance requirements for opening Personal and Consumer Accounts.
Related Topics: Risk Management/Legal, Deposit Accounts
Opening New Accounts - 3-Part Series
Presented by Suzie Jones
This event was recorded on Wednesday, February 5th, 2020.
This is a three-part series to be held on February 6, 13, and 19th.
Related Topics: Risk Management/Legal, Deposit Accounts
Letters of Credit
Presented by Robin Russell
This event was recorded on Wednesday, February 5th, 2020.
Whether your bank issues letters of credit, accepts letters of credit or takes liens on letter of credit rights, this program is for you.
Related Topics: Lending, Risk Management/Legal
BSA Officer and Staff Annual Update and Review Seminar OnDemand with Live Streaming
Presented by Deborah Crawford
This event was recorded on Wednesday, February 5th, 2020.
Attend this live streaming event to get your annual training for the BSA staff and teams at your financial institution.
Related Topics: Compliance, BSA, Deposit Accounts
Loan Documentation: Top 10 Mistakes and How to Avoid Them
Presented by Robin Russell
This event was recorded on Tuesday, February 4th, 2020.
Learn the "right thing to do" and avoid frequent exceptions and mistakes.
Related Topics: Lending
E-Sign for Lending - Challenges and Solutions
Presented by Susan Costonis
This event was recorded on Tuesday, February 4th, 2020.
What steps must be followed to be in compliance with E-Sign? What NEW steps should be taken to verify the customer’s identity in view of an increased risk of identity theft?
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
2020 Deposit Regulatory Update and Review Seminar OnDemand with Live Streaming
Presented by Deborah Crawford
This event was recorded on Tuesday, February 4th, 2020.
Attend this live streaming event to learn about the regulatory changes affecting the deposit side of your financial institution in 2020.
Related Topics: Compliance, BSA, Deposit Accounts