All Recorded Events for BankWebinars
ESIGN and UETA for Deposits
Presented by 
Deborah Crawford
This event was recorded on Thursday, August 6th, 2020.
During the webinar we will cover the new bill introduced in Congress. E-SIGN currently requires consumers to reasonably demonstrate that they can access documents electronically before they can rec... More →
Related Topics: Deposit Accounts
Bank Accounting for Beginners - Part 3
Presented by 
Cynthia Dopjera
This event was recorded on Thursday, August 6th, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Opening Accounts for Nonprofits, Charity, Benefit and Associations
Presented by Deborah Crawford
This event was recorded on Wednesday, August 5th, 2020.
This program is a must for those who open accounts for community, civic and fund raising organizations.
Related Topics: Deposit Accounts
Advertising Compliance
Presented by 
David Dickinson
This event was recorded on Wednesday, August 5th, 2020.
Advertising presents a unique challenge when it comes to regulatory compliance. This is due to the fact that you often have to deal with many different regulations at one time. This webinar will ... More →
Related Topics: Compliance, Auditing
Bank Accounting for Beginners - Part 2
Presented by Cynthia Dopjera
This event was recorded on Tuesday, August 4th, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
ACH Origination for Lenders and Cash Management
Presented by 
Kate Cole
This event was recorded on Tuesday, August 4th, 2020.
If ACH is a product that you are selling or want to sell, then this is a webinar for you.
Related Topics: Risk Management/Legal
UCC Rules: How to Comply to Attach and Perfect Secured Transactions
Presented by 
Jeffery Johnson
This event was recorded on Monday, August 3rd, 2020.
Learn how to document, close and record secured transactions covered by the Uniform Commercial Code.
Related Topics: Compliance, Lending
The Directors Education Series: Essential Board Reporting
Presented by 
Ann Brode-Harner
This event was recorded on Monday, August 3rd, 2020.
This invaluable session will include what types of reports should be included in board packages and how these reports should be utilized.
Related Topics: Executive
Bank Accounting for Beginners - 3 Part Series
Presented by Cynthia Dopjera
This event was recorded on Friday, July 31st, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Bank Accounting for Beginners - Part 1
Presented by Cynthia Dopjera
This event was recorded on Friday, July 31st, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Flood Rules for Commercial Real Estate
Presented by 
Susan Costonis
This event was recorded on Thursday, July 30th, 2020.
Will your Flood Insurance program pass the next compliance exam? The flood insurance regulations have been around since 1996, yet examiners continue to cite numerous violations and order civil mon... More →
Related Topics: Compliance, Lending
COVID-19: Current Employee Management Challenges and Options
Presented by 
Steven Greene
This event was recorded on Thursday, July 30th, 2020.
This session is intended to address employment compliance issues and best practices in connection with the challenges financial institutions are experiencing and will likely continue to experience ... More →
Related Topics: Compliance, Human Resources, Risk Management/Legal, COVID-19
Secrets to Being a Great Call Center Agent
Presented by 
Janice Branch
This event was recorded on Thursday, July 30th, 2020.
Call centers create a competitive advantage for organizations that know how to create them well and train their agents to know what to say, what not to say, and how to sell while maximizing product... More →
Related Topics: Management/Employee Development
Improving Employee Performance in Everyday Work Situations & Reviews
Presented by 
Ross Blake
This event was recorded on Wednesday, July 29th, 2020.
Learn how to give employees feedback to gain their cooperation to improve performance.
Related Topics: Human Resources, Management/Employee Development
IRAs and the CARES Act - 2.0
Presented by 
Patrice Konarik
This event was recorded on Wednesday, July 29th, 2020.
Alert!! The CARES Act that was signed into law on March 27, 2020 had had several time-sensitive changes regarding IRA distributions and rollovers. You and your customers should be aware of these.More →
Related Topics: IRAs, COVID-19
Opening Minor Accounts
Presented by Deborah Crawford
This event was recorded on Tuesday, July 28th, 2020.
In this program, we will review the basic legal ownerships you may offer for your minor customers.
Related Topics: Risk Management/Legal, Deposit Accounts
Working Remotely - Prepare for the New Normal
Presented by 
Bob Gregg
This event was recorded on Tuesday, July 28th, 2020.
After the COVID-19 seclusions, will “the workplace return to normal?” In some ways, probably not!
Related Topics: Human Resources, Risk Management/Legal, COVID-19
CRE Appraisals: Regulations and the Review Process
Presented by 
Richard Hamm
This event was recorded on Monday, July 27th, 2020.
This session will cover the key issues from the December 2010 Interagency Appraisal and Evaluation Guidelines, the October 2018 Frequently Asked Questions on the Appraisal Regulations and the Inter... More →
Related Topics: Lending
SSAE18, SOC 1, SOC 2 - What Do I Need?
Presented by 
Jon Waldman
This event was recorded on Friday, July 24th, 2020.
We will explore the different types of SOC reports provided by vendors and highlight the best items that should be requested from vendors.
Related Topics: Risk Management/Legal
25 Questions Customers Ask About Business Accounts
Presented by Deborah Crawford
This event was recorded on Thursday, July 23rd, 2020.
This program will address 25 different questions your account holders might ask on their business accounts and the correct answers.
Related Topics: Deposit Accounts, BSA
Executive Total Compensation – Strategies to Motivate and Incent
Presented by 
Mike Blanchard & Matt Brei
This event was recorded on Thursday, July 23rd, 2020.
We focus on the key elements that make up the total compensation package: base salaries, annual incentives, long-term incentives, benefits and perquisites. The session provides an educational overv... More →
Related Topics: Human Resources
25 Overdraft Privilege Issues and How to Avoid them
Presented by Deborah Crawford
This event was recorded on Wednesday, July 22nd, 2020.
It’s 2020 and your examiners are due at your financial institution next month. Will your bank pass the test?
Related Topics: Compliance
The Fair Debt Collection Practices Act: Then and Now
Presented by 
Michael Christians
This event was recorded on Wednesday, July 22nd, 2020.
Join Regulatory Compliance Counsel Michael Christians for this informative 90-minute session on the FDCPA, then and now.
Related Topics: Compliance, Risk Management/Legal
Rise of Fintech in Consumer Loans: Threat or Opportunity?
Presented by 
Tyler DuBusky & Kelly Riddle
This event was recorded on Tuesday, July 21st, 2020.
In this webinar, you will learn how to identify the right avenues of cooperation and navigate potential pitfalls in developing strategic partnerships with fintech consumer loan originators that wil... More →
Related Topics: Management/Employee Development, Lending
Beyond Reg H: Thinking Outside of the Box
Presented by 
Randall Phillips
This event was recorded on Tuesday, July 21st, 2020.
There's more to security than Reg H.
Related Topics: Technology/Security, Risk Management
Lending to Churches & Other Religious Institutions
Presented by Jeffery Johnson
This event was recorded on Monday, July 20th, 2020.
This course will cover the major church lending risks and discusses how a bank can prudently manage these risks by exposing participants to the appropriate methods of analyzing and lending to Relig... More →
Related Topics: Lending
Marketing & Advertising Compliance - Part 2
Presented by 
Carl Pry
This event was recorded on Friday, July 17th, 2020.
This is a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars we’ll provide many examples of how the rules apply ... More →
Related Topics: Compliance, Risk Management/Legal
Checks - Endorsements, Fraud and Compliance Issues
Presented by Deborah Crawford
This event was recorded on Thursday, July 16th, 2020.
This program will look at who has the right to endorse the back of a check, and where is proper endorsement placement.
Related Topics: Compliance, Deposit Accounts, Lending
The Most Common Compliance Violations and How to Avoid Them
Presented by Carl Pry
This event was recorded on Thursday, July 16th, 2020.
This program will help you to understand the extent and particulars of Regulation B, the Fair Housing Act (FHA), and guidance the regulatory agencies (including the CFPB) have introduced recently.<... More →
Related Topics: Compliance
Pros and Cons of Social Media Use by Institutions and Their Employees
Presented by 
Susan Orr
This event was recorded on Wednesday, July 15th, 2020.
Let’s face it, Social Media is here to stay. More and more businesses and institutions are getting on board and while there are benefits there are also risks with its use. It is very important f... More →
Related Topics: Compliance, Risk Management/Legal
What to Do When a Customer Dies
Presented by 
Terri D. Thomas
This event was recorded on Wednesday, July 15th, 2020.
This webinar focuses on the deposit and loan issues that arise when a customer dies.
Related Topics: Risk Management/Legal
Online Account Opening
Presented by Deborah Crawford
This event was recorded on Tuesday, July 14th, 2020.
During this program we will cover all the compliance issues for opening deposit accounts online.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Marketing & Advertising Compliance - Two Part Series
Presented by Carl Pry
This event was recorded on Tuesday, July 14th, 2020.
This is a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars we’ll provide many examples of how the rules apply ... More →
Related Topics: Compliance, Risk Management/Legal
Marketing & Advertising Compliance - Part 1
Presented by Carl Pry
This event was recorded on Tuesday, July 14th, 2020.
This is a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars we’ll provide many examples of how the rules apply ... More →
Related Topics: Compliance, Risk Management/Legal
Introduction to Commercial Lending
Presented by 
David Osburn
This event was recorded on Monday, July 13th, 2020.
This webinar covers the basics of Commercial Lending and is a must for all new commercial lenders and/or those individuals who want to explore this vital discipline!
Related Topics: Lending
Branch Manager Best Practices
Presented by 
Honey Shelton
This event was recorded on Friday, July 10th, 2020.
Learn how to build a team and coach them to success.
Related Topics: Human Resources, Management/Employee Development
Total TRID Training - Part IV
Presented by 
Jack Holzknecht
This event was recorded on Friday, July 10th, 2020.
This four-part program provides the information needed to master the TRID rules.
Related Topics: Compliance, Lending, TRID
BSA: CIP and CDD Update
Presented by Deborah Crawford
This event was recorded on Thursday, July 9th, 2020.
This program will look line-by-line at the regulation and point out avenues of change to explore in 2020.
Related Topics: Risk Management/Legal, BSA
Increasing Fee Income without Raising Fees
Presented by 
Bryan Easley
This event was recorded on Wednesday, July 8th, 2020.
Many financial institutions are raising their fees – should you?
Related Topics: Executive
Escrow Accounts Compliance
Presented by David Dickinson
This event was recorded on Wednesday, July 8th, 2020.
This webinar will give you a clear understanding of how to set up and maintain compliant escrow accounts in Plain English.
Related Topics: Compliance, Lending
Best-Ever Compliance Checklists for Consumer Loans
Presented by 
Anne Lolley
This event was recorded on Tuesday, July 7th, 2020.
These colorful and easy-to-use checklists are designed to chronologically lead lenders and processors through the various lending compliance requirements.
Related Topics: Compliance, Lending
Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.
Presented by Terri D. Thomas
This event was recorded on Tuesday, July 7th, 2020.
This webinar will provide attendees with the best practices and red flags for dealing with the various legal documents served upon financial institutions.
Related Topics: Risk Management/Legal
Total TRID Training - Part III
Presented by Jack Holzknecht
This event was recorded on Monday, July 6th, 2020.
This four-part program provides the information needed to master the TRID rules.
Related Topics: Compliance, Lending, TRID
Branch Reopening: Let's Discuss the Plan to Safely Open the Doors!
Presented by 
Molly Stull
This event was recorded on Wednesday, July 1st, 2020.
There are numerous things to consider before reopening your lobbies. Join us as we discuss topics that should be included in your reopening plan to ensure the safety of your customers, employees a... More →
Related Topics: Compliance, Risk Management/Legal
The Directors Education Series: Cannabis Update for the Board 2020
Presented by Deborah Crawford
This event was recorded on Wednesday, July 1st, 2020.
During this program we will review updates to Cannabis laws as well as potential pitfalls that arise when working with customers in this industry.
Related Topics: Executive
Total TRID Training - Part II
Presented by Jack Holzknecht
This event was recorded on Tuesday, June 30th, 2020.
This four-part program provides the information needed to master the TRID rules.
Related Topics: Compliance, Lending, TRID
15 Behaviors That Make Working With You Difficult
Presented by Honey Shelton
This event was recorded on Tuesday, June 30th, 2020.
We will discuss workplace relationships and best practices on how to reduce tension and friction on the job by evaluating yourself and 15 recognizable workplace behaviors.
Related Topics: Human Resources, Management/Employee Development
CRE Appraisals: Components, Approaches to Value & Cap Rates
Presented by Richard Hamm
This event was recorded on Monday, June 29th, 2020.
This program provides an overview of the key components of CRE appraisals and where bankers can find important information to assist in underwriting and understanding the sustainability of cash flo... More →
Related Topics: Lending
Weekly Compliance Updates for Uncertain Times - June 26th
Presented by Carl Pry
This event was recorded on Friday, June 26th, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Residential Construction Lending
Presented by Jeffery Johnson
This event was recorded on Friday, June 26th, 2020.
Many problems can occur during construction that can leave lenders highly exposed unless they are underwritten properly.
Related Topics: Lending
Handling Deceased Accounts and Checks
Presented by Deborah Crawford
This event was recorded on Thursday, June 25th, 2020.
During this program, we will look at the checks and all the questions you get asked every day. Insurance checks, treasury checks and regular checks, what are you supposed to do and what can you do ... More →
Related Topics: Compliance, Lending
Total TRID Training - Part I
Presented by Jack Holzknecht
This event was recorded on Thursday, June 25th, 2020.
This four-part program provides the information needed to master the TRID rules.
Related Topics: Compliance, Lending, TRID
Total TRID Training - Four Part Series
Presented by Jack Holzknecht
This event was recorded on Thursday, June 25th, 2020.
This four-part program provides the information needed to master the TRID rules.
Related Topics: Compliance, Lending, TRID
New BSA Officer Training
Presented by Deborah Crawford
This event was recorded on Wednesday, June 24th, 2020.
We will help you set up a framework to begin your new job and organize the sections of the BSA exam manual and law so you will know how to begin.
Related Topics: BSA
HMDA Hot Spots
Presented by David Dickinson
This event was recorded on Wednesday, June 24th, 2020.
This webinar will cover the areas of HMDA compliance that cause banks the most problems.
Related Topics: Compliance, Lending
Auditing Your Signature Cards
Presented by Deborah Crawford
This event was recorded on Tuesday, June 23rd, 2020.
Auditing the legal ownership, documents, and signatory authority on your accounts is probably one of the most important things you can do.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Today's Information Security Officer: Roles and Responsibilities
Presented by Susan Orr
This event was recorded on Tuesday, June 23rd, 2020.
Who should really be the Information Security Officer? What does it mean to be the Information Security Officer today?
Related Topics: Risk Management/Legal
What You Need to Know About Today's Ransomware Attacks
Presented by Jon Waldman
This event was recorded on Monday, June 22nd, 2020.
Join us to recap the statistics related to ransomware and learn how to prepare for this growing threat.
Related Topics: Risk Management/Legal
Weekly Compliance Updates for Uncertain Times - June 19th
Presented by Carl Pry
This event was recorded on Friday, June 19th, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Ag Lending Compliance
Presented by Molly Stull
This event was recorded on Friday, June 19th, 2020.
This webinar will address the regulatory compliance rules and regulations that are applicable to agriculture loans and ag related exemptions.
Related Topics: Compliance, Lending
Excel Explained: Pivot Tables 101
Presented by 
David Ringstrom
This event was recorded on Thursday, June 18th, 2020.
Excel expert David H. Ringstrom, CPA, focuses on the basics of using Excel pivot tables in this comprehensive presentation.
Related Topics: Computer Skills
Remote Banking – What Are the Compliance Requirements?
Presented by Carl Pry
This event was recorded on Wednesday, June 17th, 2020.
In this webinar we’ll discuss these many requirements and provide you with a comprehensive grasp of the issues involved.
Related Topics: Compliance, Lending
Addressing Threats of Violence (Prevention, Action & Cautions)
Presented by Bob Gregg
This event was recorded on Wednesday, June 17th, 2020.
Learn about legal and practical issues related to workplace violence, including the ADA Direct Threat standards. We'll also address policies and best practices.
Related Topics: Human Resources, Risk Management/Legal
Collecting Government Monitoring Information (GMI) Under Regulation B
Presented by David Dickinson
This event was recorded on Wednesday, June 17th, 2020.
On July 1, 2020, the HMDA threshold for closed-end loans will increase from the 25 to 100. This means if you originated less than 100 closed-end loans in either of the prior two years (2019 or 2018... More →
Related Topics: Compliance, Lending
Strategies for Succession Planning and Talent Management
Presented by 
Marci Malzahn
This event was recorded on Tuesday, June 16th, 2020.
In this webinar you will learn strategies to avoid losing your top talent, and how to establish a simple yet successful Talent Management Program, which in turn integrates into your Strategic Plan.... More →
Related Topics: Human Resources, Management/Employee Development
Records Management and Retention
Presented by Carl Pry
This event was recorded on Tuesday, June 16th, 2020.
Records management is the point of convergence of these resources, which is why effective and reliable records management must be part of your Compliance Program.
Related Topics: Compliance, Risk Management/Legal
CRE Lending: Property Types, Lease Structures and Other Non-Financial Risks
Presented by Richard Hamm
This event was recorded on Monday, June 15th, 2020.
This program provides an overview of the key differences among and performance factors of the major CRE property types, issues with commercial lease features and key non-financial or qualitative ri... More →
Related Topics: Lending
Weekly Compliance Updates for Uncertain Times - June 12th
Presented by Carl Pry
This event was recorded on Friday, June 12th, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Income Opportunities: Near-prime Consumer Loan Takeout Programs
Presented by Tyler DuBusky & Kelly Riddle
This event was recorded on Thursday, June 11th, 2020.
Instead of denying your customers’ applications, learn how you can approve them with a second look takeout partner. You can better serve your customers, retain zero credit risk and still keep all ... More →
Related Topics: Management/Employee Development, Lending
Notary Public
Presented by Terri D. Thomas
This event was recorded on Thursday, June 11th, 2020.
The webinar provides attendees with the dos and don'ts of being a Notary Public.
Related Topics: Risk Management/Legal, Management/Employee Development
Masterful Time Management
Presented by 
Philip Vassallo
This event was recorded on Wednesday, June 10th, 2020.
Attending "Masterful Time Management" will give you the knowledge to understand the traps that compromise efficiency and the skills to develop an excellent plan to lead a productive personal and pr... More →
Related Topics: Auditing, Management/Employee Development
What Does the FDIC and CSBS INTREx Entail?
Presented by Susan Orr
This event was recorded on Wednesday, June 10th, 2020.
While the FDIC and State Banking Departments have been using INTREx for several years, you may still be wondering what the process entails and why was it necessary for a new work program. In this ... More →
Related Topics: Risk Management/Legal
Onboarding Your New Hire
Presented by Honey Shelton
This event was recorded on Tuesday, June 9th, 2020.
Learn how to excel at new employee onboarding.
Related Topics: Human Resources, Management/Employee Development
Understanding Revocable and Irrevocable Trust Documents
Presented by Terri D. Thomas
This event was recorded on Tuesday, June 9th, 2020.
This webinar will provide attendees information on doing business with trusts, including the best practices in establishing deposit account and loan relationships.
Related Topics: Risk Management/Legal, Deposit Accounts
How to Craft an Effective Commercial Loan Write-Up
Presented by David Osburn
This event was recorded on Monday, June 8th, 2020.
This webinar will cover the basics of how to craft an effective commercial loan write-up.
Related Topics: Lending
Weekly Compliance Updates for Uncertain Times - June - Four Part Series
Presented by Carl Pry
This event was recorded on Friday, June 5th, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Weekly Compliance Updates for Uncertain Times - June 5th
Presented by Carl Pry
This event was recorded on Friday, June 5th, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Vendor Management 2020
Presented by Jon Waldman
This event was recorded on Friday, June 5th, 2020.
The fundamentals of compliance-based Vendor Management have been around since 2004’s FFIEC Outsourcing of Technology Services booklet was released. While VM has evolved a bit over the years, the pr... More →
Related Topics: Risk Management
Quarterly Compliance Briefing: Summer 2020
Presented by Carl Pry
This event was recorded on Thursday, June 4th, 2020.
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Related Topics: Compliance
Bank Call Report Preparation for Beginners - Part 5
Presented by Cynthia Dopjera
This event was recorded on Thursday, June 4th, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
COVID-19 Pandemic Regulatory Guidance
Presented by Michael Christians
This event was recorded on Wednesday, June 3rd, 2020.
Join Regulatory Compliance Counsel Michael Christians for a high-level overview of the regulatory guidance available to financial institutions to help them assist consumers that have been affected,... More →
Related Topics: Compliance, COVID-19
Controlling the Risks of Power of Attorney Documents
Presented by Terri D. Thomas
This event was recorded on Wednesday, June 3rd, 2020.
This webinar will provide attendees with the best practices and pitfalls of dealing with power of attorney documents.
Related Topics: Risk Management/Legal, Compliance
Electronic Returned Items: Meeting Error Resolution Requirements & Combating Fraud
Presented by 
Dawn Kincaid
This event was recorded on Tuesday, June 2nd, 2020.
In this session we will review instances where institutions have failed to comply with Reg E or misapplied the regulation and provide you with best practices and tools to avoid a similar fate. More →
Related Topics: Compliance, Deposit Accounts
Mortgage Origination Compliance: Part 2
Presented by Carl Pry
This event was recorded on Tuesday, June 2nd, 2020.
In Part 2 of this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.
Related Topics: Compliance, Lending
The Directors Education Series: BSA and OFAC 2020 Update
Presented by Deborah Crawford
This event was recorded on Monday, June 1st, 2020.
This concise training program explores all the major BSA and OFAC issues of 2020 so your board can learn how to provide oversight for the bank’s risk.
Related Topics: Executive
Weekly Compliance Updates for Uncertain Times - May 29th
Presented by Carl Pry
This event was recorded on Friday, May 29th, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Troubled Debt Restructuring
Presented by Jeffery Johnson
This event was recorded on Friday, May 29th, 2020.
Attending this webinar will enable you to recognize a true TDR so that regulator reporting is accurate and to know how to manage them from an lending and accounting perspective.
Related Topics: Lending, Management/Employee Development
Do You Have an Effective Remote Deposit Capture Program and Does It Meet Regulatory Guidelines
Presented by Susan Orr
This event was recorded on Thursday, May 28th, 2020.
Join us as we outline the detailed information you should consider adding to your documents and processes to support a thorough due diligence, risk assessment, and annual oversight of your customer... More →
Related Topics: Risk Management/Legal
Bank Call Report Preparation for Beginners - Part 4
Presented by Cynthia Dopjera
This event was recorded on Thursday, May 28th, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Mortgage Origination Compliance: Part 1
Presented by Carl Pry
This event was recorded on Wednesday, May 27th, 2020.
In Part 1 of this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.
Related Topics: Compliance, Lending
Mortgage Origination Compliance: A 2-Part Series
Presented by Carl Pry
This event was recorded on Wednesday, May 27th, 2020.
In this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.
Related Topics: Compliance, Lending
Acing Your Job as a Customer Service Expert
Presented by Honey Shelton
This event was recorded on Wednesday, May 27th, 2020.
Gain the knowledge and develop the attitude you need to cultivate the keys to exceptional service: emotional intelligence and a strong sense of commitment and ownership
Related Topics: Human Resources, Management/Employee Development
Critical Cybersecurity Focus Areas for 2020 OnDemand with Live Streaming
Presented by Jon Waldman
This event was recorded on Wednesday, May 27th, 2020.
Join us for this one-day, streaming cybersecurity session to discuss four important and relevant cybersecurity topics, along with a ton of great risk-mitigating takeaways to consider implementing a... More →
Related Topics: Reporting, Compliance, Auditing, Technology/Security
Safely Implementing Cash Recyclers
Presented by Randall Phillips
This event was recorded on Tuesday, May 26th, 2020.
Cash recyclers aren’t just for pod banking.
Related Topics: Technology/Security
Managing a Remote Work Staff
Presented by 
J.T. Turner
This event was recorded on Tuesday, May 26th, 2020.
Join us for a review of new, and adjusted skills for managers in these trying times, and a look at long term methods for best practices.
Related Topics: Human Resources
Weekly Compliance Updates for Uncertain Times - May 22nd
Presented by Carl Pry
This event was recorded on Friday, May 22nd, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
(FREE) Staying Resilient and Thriving in Uncertain Times
Presented by 
Sandy Asch
This event was recorded on Friday, May 22nd, 2020.
Are you equipped to deal with inevitable adversity and uncertainty in the wake of the coronavirus? Do you and your team have the skills you need to navigate these challenging times and stay “whole”... More →
Related Topics: Human Resources, COVID-19
BSA: MSBs, MRBs, TPPPs, NGOs and All the High Risk Customers
Presented by Deborah Crawford
This event was recorded on Thursday, May 21st, 2020.
Your financial institution is full of customers who require many types of services. The BSA exam identifies many services and customers as high risk for money laundering.
Related Topics: BSA, Compliance
Bank Call Report Preparation for Beginners - Part 3
Presented by Cynthia Dopjera
This event was recorded on Thursday, May 21st, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Staff Training: Human Smuggling, Human Trafficking, Elder Fraud and Identity Theft
Presented by Deborah Crawford
This event was recorded on Wednesday, May 20th, 2020.
During this program we will conduct staff training to detect and prevent four big crimes against your customer.
Related Topics: Risk Management/Legal, Management/Employee Development
How to Hire Your Next Sales Superstar
Presented by 
Alex Cole
This event was recorded on Wednesday, May 20th, 2020.
Participants will learn a process you can adopt immediately with hiring tools that will take the guesswork out of hiring bankers who are also salespeople - those who can and will sell successfully ... More →
Related Topics: Sales, Management/Employee Development
Opening Fiduciary Accounts
Presented by Deborah Crawford
This event was recorded on Tuesday, May 19th, 2020.
During this program we will review the set-up, documentation and legal issues involved in these high- risk accounts.
Related Topics: Compliance, Lending
The Growth Challenge: Strategies to Drive Results
Presented by 
David Carlson
This event was recorded on Tuesday, May 19th, 2020.
As the race for core customer relationships, core deposits and talent intensifies, it is imperative to have your financial institution positioned for growth if you want to survive…and thrive.
Related Topics: Executive
Loan Modifications – What Are the Compliance Issues?
Presented by Carl Pry
This event was recorded on Monday, May 18th, 2020.
This webinar will deal with the ins and outs of making changes to loans of all types. We’ll discuss the compliance and legal requirements, operational challenges, and impacts to borrowers, guaranto... More →
Related Topics: Compliance, Lending
Alert! Implementing Reg D Changes for Savings Accounts
Presented by Deborah Crawford
This event was recorded on Monday, May 18th, 2020.
The Federal Reserve Board has announced an interim final rule to amend Regulation D (Reserve Requirements of Depository Institutions) to delete the six-per-month limit on convenient transfers from ... More →
Related Topics: Compliance, Lending
Weekly Compliance Updates for Uncertain Times - May 15th
Presented by Carl Pry
This event was recorded on Friday, May 15th, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Call Reports: RC-C Loan Coding and Related RC-R Reporting
Presented by Cynthia Dopjera
This event was recorded on Friday, May 15th, 2020.
This webinar will help you learn the classification priority for reporting loan information correctly.
Related Topics: Lending, Reporting
Deposit Regulation Update and Review
Presented by Deborah Crawford
This event was recorded on Thursday, May 14th, 2020.
Change is in the air! Are you ready?
Related Topics: Deposit Accounts
Bank Call Report Preparation for Beginners - Part 2
Presented by Cynthia Dopjera
This event was recorded on Thursday, May 14th, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Spotting Opportunities and Making Referrals
Presented by Janice Branch
This event was recorded on Wednesday, May 13th, 2020.
Learn how to enhance your preparation and your curiosity-seeking skills. Let us help you become a pro at transitioning from the transactional part of the job to the opportunity-seeking aspect.
Related Topics: Management/Employee Development, Lending
Basic Bankruptcy for Bankers
Presented by 
Robin Russell
This event was recorded on Wednesday, May 13th, 2020.
This webinar will introduce you to the world of bankruptcy.
Related Topics: Lending, Risk Management/Legal
Understanding Commercial Real Estate Loan Documents
Presented by Robin Russell
This event was recorded on Tuesday, May 12th, 2020.
Gain understanding of all sections of required real estate loan documents
Related Topics: Compliance, Lending, Risk Management/Legal
FCRA Compliance: E-Oscar and Metro2
Presented by 
Matthew Urban
This event was recorded on Tuesday, May 12th, 2020.
This informative ninety (90) minute webinar will cover the basics of proper credit reporting and how best to respond to consumer credit reporting disputes.
Related Topics: Compliance, Deposit Accounts, Lending
Basic Personal and Business Tax Return Analysis
Presented by David Osburn
This event was recorded on Monday, May 11th, 2020.
Attend this proactive webinar and gain an understanding of the often complex and confusing topic of TAXES!
Related Topics: Lending
Implementing the 2020 Uniform Residential Loan Application
Presented by Jack Holzknecht
This event was recorded on Monday, May 11th, 2020.
This program provides comprehensive coverage of the revision process and the content of the revised URLA and related documents.
Related Topics: Compliance, Lending
Weekly Compliance Updates for Uncertain Times - May 8th
Presented by Carl Pry
This event was recorded on Friday, May 8th, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Alert! April 2020 Updates to the Bank Secrecy Act/Anti-Money Laundering Examination Manual
Presented by Deborah Crawford
This event was recorded on Friday, May 8th, 2020.
During this webinar we will take a line-by-line look at these changes and their impact on you!
Related Topics: BSA
Introduction to ACH: The Basics
Presented by Kate Cole
This event was recorded on Friday, May 8th, 2020.
This session is designed for those that are new to operations and those that want to confirm they really understand ACH.
Related Topics: Risk Management/Legal
Writing BSA Policy and Procedures
Presented by Deborah Crawford
This event was recorded on Thursday, May 7th, 2020.
It’s 2020 and may be time to update your policy and procedures for BSA. We introduced the fifth pillar and beneficial ownership in 2018.
Related Topics: BSA
Bank Call Report Preparation for Beginners - Five Part Series
Presented by Cynthia Dopjera
This event was recorded on Thursday, May 7th, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Bank Call Report Preparation for Beginners - Part 1
Presented by Cynthia Dopjera
This event was recorded on Thursday, May 7th, 2020.
The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum.
Related Topics: Reporting
Reg E Compliance - Five Best Practices for Handling Disputes
Presented by Susan Costonis
This event was recorded on Wednesday, May 6th, 2020.
We will review the steps required to handle disputes and inquiries and the time frames for resolving a claim for an unauthorized transaction.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
HMDA Final Rule
Presented by David Dickinson
This event was recorded on Wednesday, May 6th, 2020.
The closed-end and open-end thresholds that determine HMDA applicability are changing July 1, 2020. This webinar will look at how these changes impact affected financial institutions.
Related Topics: Compliance, Lending
Fair Lending
Presented by 
Jerod Moyer
This event was recorded on Wednesday, May 6th, 2020.
This webinar will dissect the regulatory requirements and examiner expectations related to Fair Lending in plain English.
Related Topics: Compliance, Lending, Risk Management/Legal
Lending 101
Presented by Anne Lolley
This event was recorded on Tuesday, May 5th, 2020.
In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.
Related Topics: Lending, Compliance
25 Baseline Controls Banks Struggle to Implement
Presented by Jon Waldman
This event was recorded on Monday, May 4th, 2020.
This session reviews these 25 controls, as well as practical solutions your institution can use to implement these controls. We will also discuss the next steps beyond the assessment to provide a c... More →
Related Topics: Risk Management/Legal
Weekly Compliance Updates for Uncertain Times - Five Part Series
Presented by Carl Pry
This event was recorded on Friday, May 1st, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Weekly Compliance Updates for Uncertain Times - May 1st
Presented by Carl Pry
This event was recorded on Friday, May 1st, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Regulatory Expectations of Loan Portfolio Management During a Crisis
Presented by Jeffery Johnson
This event was recorded on Friday, May 1st, 2020.
The purpose of this webinar is to provide positive steps bankers and credit analysts can take to identify borrowers which are more likely or not to withstand external factors including a Pandemic a... More →
Related Topics: Lending, Risk Management/Legal, COVID-19
The Directors Education Series: Board Secretary Procedural & Compliance Responsibilities
Presented by Ann Brode-Harner
This event was recorded on Friday, May 1st, 2020.
In this program you will learn about the role of Board Secretary and how it is integral to the efficient operation of board meetings.
Related Topics: Executive
Coaching Tellers to Excellence
Presented by Janice Branch
This event was recorded on Thursday, April 30th, 2020.
This program will help you see how you can put coaching techniques into your leadership skills and get positive and meaningful results
Related Topics: Management/Employee Development
Commercial Loan Defaults and Workouts
Presented by Robin Russell
This event was recorded on Thursday, April 30th, 2020.
This program will cover guidelines for the Bank in a workout situation, including the documentation to consider before, during and after negotiations take place with borrowers and guarantors.
Related Topics: Lending
TRID A-Z Seminar OnDemand with Live Streaming
Presented by Jerod Moyer
This event was recorded on Thursday, April 30th, 2020.
This webcast will take a look at the TRID from A to Z and take your TRID compliance to the next level. All from the convenience of your own home or office via Live Streaming Video.
Related Topics: Compliance, Risk Management/Legal, Auditing, Lending, TRID
Introduction to Banking for New Employees
Presented by Deborah Crawford
This event was recorded on Wednesday, April 29th, 2020.
This webinar is an orientation for those of you who have joined our industry.
Related Topics: Compliance, Management/Employee Development
Lending Compliance for Marijuana-Related Businesses
Presented by Dawn Kincaid
This event was recorded on Wednesday, April 29th, 2020.
Growth in hemp-related commerce could provide new economic opportunities for some communities and will create a need for such businesses to be able to access capital and financial services.
Related Topics: Compliance, Deposit Accounts, BSA
BSA: Customer Identification Program - Is It Time to Update?
Presented by Deborah Crawford
This event was recorded on Tuesday, April 28th, 2020.
This program will look line-by-line at the regulation and point out avenues of change to explore in 2020.
Related Topics: Risk Management/Legal, BSA
Equipment Lease Financing
Presented by Robin Russell
This event was recorded on Tuesday, April 28th, 2020.
This webinar focuses on the many aspects of equipment lease financing, from structure and documentation to monitoring and administration.
Related Topics: Lending
Building an IT Strategic Plan That Helps You Make Decisions
Presented by 
Cody Delzer
This event was recorded on Monday, April 27th, 2020.
Does your IT Strategic Plan work for you, or is it just a document that you review once a year? Traditional FFIEC regulatory guidance calls for an IT Strategic Plan that identifies medium-to-long-t... More →
Related Topics: Risk Management/Legal, Management/Employee Development
(FREE) Weekly Compliance Updates for Uncertain Times
Presented by Carl Pry
This event was recorded on Friday, April 24th, 2020.
This webinar series is intended to keep you current with timely updates and insights each week.
Related Topics: Compliance, Lending, COVID-19
Safe Deposit Vault Security & Disaster Recovery Essentials
Presented by 
David P. McGuinn
This event was recorded on Friday, April 24th, 2020.
Whether you have 50 boxes or 5,000, this presentation provides a realistic and well-organized method of reviewing and auditing your procedures before a catastrophe occurs.
Related Topics: Risk Management/Legal, Safe Deposit, COVID-19
CRE Lending: Cash Flow Analysis & Cap Rates
Presented by Richard Hamm
This event was recorded on Thursday, April 23rd, 2020.
This program covers the key variables and concepts for determining CRE cash flow and transaction-level stress-testing.
Related Topics: Lending
Unclaimed Property Compliance for Financial Institutions
Presented by 
Maggie Young, Michael Unger, and Zach Robbins
This event was recorded on Thursday, April 23rd, 2020.
This webinar will focus on the complex state unclaimed property reporting requirements and the unique challenges facing financial institutions.
Related Topics: Compliance, Risk Management/Legal
Alert! CTR Changes on Sole Proprietors and Legal Entities
Presented by Deborah Crawford
This event was recorded on Wednesday, April 22nd, 2020.
The webinar will go line by line through the CTR. You will learn how to avoid pitfalls and common errors.
Related Topics: Compliance, Deposit Accounts
Small Business Lending: The CARES Act, New SBA Programs, and Other Issues
Presented by Carl Pry
This event was recorded on Wednesday, April 22nd, 2020.
In this webinar we’ll go into detail around the new CARES Act and what it means to small business lending. This means we’ll dive headfirst into the Keeping American Workers Paid and Employed Act (T... More →
Related Topics: Compliance, Lending, COVID-19
Aligning Your Technology Environment to Fit Your Bank’s Strategic Plan
Presented by 
Charlie Kelly & Michael Rohlinger
This event was recorded on Wednesday, April 22nd, 2020.
We’ll discuss some of the critical elements you may want to consider as you develop a plan for future success in one of your bank’s most challenging areas to manage.
Related Topics: Risk Management/Legal, Executive
(FREE) COVID-19 Q&A with 17th U.S. Surgeon General, Dr. Richard Carmona
Presented by 
Richard Carmona
This event was recorded on Wednesday, April 22nd, 2020.
In this FREE webinar, 17th Surgeon General of the United States, Dr. Richard Carmona will answer burning questions financial institutions are seeking answers to.
Related Topics: Risk Management, COVID-19
Signature Card Danger Zones
Presented by Deborah Crawford
This event was recorded on Tuesday, April 21st, 2020.
This is a “must attend” webinar in order to learn more about risks, liability and losses that can occur due to signature card contract. And, most importantly, how to avoid these issues!
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Open-Ended Lines of Credit - Compliance Issues
Presented by Carl Pry
This event was recorded on Tuesday, April 21st, 2020.
This webinar will focus on the personal/overdraft lines and HELOC requirements.
Related Topics: Compliance, Lending
Key Ratio Analysis
Presented by David Osburn
This event was recorded on Monday, April 20th, 2020.
This webinar will cover a “five-step” analysis plan to calculate key ratios including liquidity, activity, leverage, operating performance, and cash flow analysis and correctly interpret the financ... More →
Related Topics: Lending, Management/Employee Development
Pandemic Fraud: What's Ahead
Presented by 
Arvin Clar
This event was recorded on Friday, April 17th, 2020.
The current coronavirus pandemic has opened the doors for opportunistic fraud. Be prepared.
Related Topics: Risk Management/Legal, Management/Employee Development, COVID-19
SAR: Line by Line
Presented by Deborah Crawford
This event was recorded on Thursday, April 16th, 2020.
During the webinar you will review line-by-line the text fields and requirements to complete the SAR.
Related Topics: Compliance, BSA
(FREE) COVID-19: FMLA and Paid Leave Q&A
Presented by Steven Greene
This event was recorded on Thursday, April 16th, 2020.
This session will involve an update on the legal developments and interpretations since March 30th BankWebinar "COVID-19 New FMLA and Paid Leave Obligations". The remainder of the Program ... More →
Related Topics: Compliance, Human Resources, Risk Management/Legal, Executive, COVID-19
Quarterbacking Retail Deposits
Presented by 
Preston Afrank & Neil Stanley
This event was recorded on Thursday, April 16th, 2020.
As “surge deposits” have become a thing of the past, bankers across the country are observing that more effective management of liquidity and funding is an increasingly important part of success in... More →
Related Topics: Executive
BSA/AML for Lenders
Presented by Carl Pry
This event was recorded on Wednesday, April 15th, 2020.
This two-hour program will assist your bank in determining whether your BSA Compliance Program adequately includes controls, such as training, policies and procedures, monitoring, etc for loan prod... More →
Related Topics: Lending, BSA
Ten Critical Issues for Identity Theft
Presented by Susan Costonis
This event was recorded on Wednesday, April 15th, 2020.
Attend this session and learn about the ten critical issues for identity theft and information security.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
CFPB Anticipated Rulemaking for 2020
Presented by Michael Christians
This event was recorded on Tuesday, April 14th, 2020.
Join Regulatory Compliance Counsel Michael Christians for this 90-minute discussion on what awaits your financial institution from a regulatory compliance perspective.
Related Topics: Compliance, Risk Management/Legal
What You Need to Know About Escrows
Presented by Jack Holzknecht
This event was recorded on Tuesday, April 14th, 2020.
This webinar covers all of the escrow rules, including the long standing and the recently revised requirements of the flood regulations, Regulation X and Regulation Z.
Related Topics: Compliance, Lending
Robbery Prevention & Response
Presented by 
Carol Dodgen
This event was recorded on Monday, April 13th, 2020.
In this session, find out what makes a robber choose his target, and learn ways to safeguard you and your institution against these criminals.
Related Topics: Risk Management/Legal
Allowing Safe Deposit Box Access During a Pandemic Branch Closing
Presented by David P. McGuinn
This event was recorded on Monday, April 13th, 2020.
This presentation will help you review and establish your own internal vault access procedures.
Related Topics: Risk Management/Legal, Safe Deposit
New FFIEC Business Continuity Management Handbook
Presented by Susan Orr
This event was recorded on Friday, April 10th, 2020.
FFIEC Released the new Business Continuity Management Handbook in November 2019 replacing the former Business Continuity Planning Handbook.
Related Topics: Risk Management/Legal, Compliance, Technology/Security
Treasury Management: A Powerful Tool to Increase Deposits and Fee Income
Presented by Marci Malzahn
This event was recorded on Thursday, April 9th, 2020.
You will walk away from this course with a deeper knowledge of Treasury Management, learn to conduct risk assessments on new products, and learn strategies to increase core deposits.
Related Topics: Sales, Executive
Core Management Skills
Presented by J.T. Turner
This event was recorded on Thursday, April 9th, 2020.
Get an excellent overview of the core management skills all good managers need to function at their best.
Related Topics: Human Resources
Understanding Commercial Loan Documents
Presented by Robin Russell
This event was recorded on Wednesday, April 8th, 2020.
The instructor will lead participants through all sections of the various required loan documents.
Related Topics: Lending
Employment Law: Marijuana, Drug Testing, and Other Conflicting Laws
Presented by Bob Gregg
This event was recorded on Tuesday, April 7th, 2020.
For Human Resources, knowing the law in your location may not be enough. Do you have branches in other states? Are you close to a line, and have employees commute from a recreational use state? Can... More →
Related Topics: Human Resources, Risk Management/Legal
Taking Training from Classroom to Virtual
Presented by Honey Shelton
This event was recorded on Tuesday, April 7th, 2020.
This 90-minute webinar will provide you with a roadmap on how you can effectively switch from a traditional classroom to a virtual training environment.
Related Topics: Human Resources, Management/Employee Development, COVID-19
Overdraft Requirements & Best Practices
Presented by Jerod Moyer
This event was recorded on Tuesday, April 7th, 2020.
This webinar will dissect the regulatory requirements and examiner expectations related to overdrafts in plain English.
Related Topics: Compliance, Lending
Commercial & Business Lending Basics for Support Personnel
Presented by Richard Hamm
This event was recorded on Monday, April 6th, 2020.
This webinar is designed to take the "mystery" out of the commercial lending process and the confusing terminology often used by lenders.
Related Topics: Lending
Pandemic Planning - A New Reality, New Regulatory Guidance: Are You Prepared
Presented by Susan Orr
This event was recorded on Monday, April 6th, 2020.
With the recent pandemic classification of the Coronavirus (COVID 19) and the March 6 release of the FFIEC updated Pandemic Plan, now is a good time to review your Pandemic Plan and complete a tabl... More →
Related Topics: Risk Management/Legal, Management/Employee Development, COVID-19
Excel Explained: Creating Interactive Spreadsheets
Presented by David Ringstrom
This event was recorded on Friday, April 3rd, 2020.
When you attend this live presentation, you’ll learn how to implement multiple techniques to create spreadsheets that are interactive, accurate, and user friendly.
Related Topics: Computer Skills
SECURE Act and CARES Act Update
Presented by Patrice Konarik
This event was recorded on Thursday, April 2nd, 2020.
Every week brings more news and clarifications of the "last-minute" SECURE Act that was signed into law on December 20, 2019 and made effective 12 days later on January 1, 2020.
Related Topics: IRAs, COVID-19
Work Appearance, Dress Codes and Employer's Liability for Being Out of Fashion
Presented by Bob Gregg
This event was recorded on Thursday, April 2nd, 2020.
This webinar will cover the practical and legal issues of the current trends in employee appearance in the workplace, and what you should and shouldn't do about them.
Related Topics: Human Resources
No Foolin’ - This is How Top Producers Prospect for Business
Presented by Alex Cole
This event was recorded on Wednesday, April 1st, 2020.
Learn how to gain introductions from your advocates. When done effectively, this will have more impact on your business than any other prospecting strategy.
Related Topics: Sales
Loan Participations: What You Should Know
Presented by Jeffery Johnson
This event was recorded on Wednesday, April 1st, 2020.
Learn the basic requirements for successful loan participations or syndications.
Related Topics: Lending
The Directors Education Series: Vendor Management & Third Party Due Diligence
Presented by Carl Pry
This event was recorded on Wednesday, April 1st, 2020.
Make sure you have the proper responsibility and accountability articulated in your vendor management program based on clear federal regulatory agency expectations.
Related Topics: Executive
Basic Cash Flow Analysis
Presented by Jeffery Johnson
This event was recorded on Tuesday, March 31st, 2020.
Learn how to calculate cash flow using the Universal Cash Flow Analysis method (UCA).
Related Topics: Lending
Third Party and Fourth Party Management
Presented by Jon Waldman
This event was recorded on Tuesday, March 31st, 2020.
We will explore best practices for Vendor Management, Third Party Risk Management, Fourth Party Management and Customer Risk Management.
Related Topics: Risk Management/Legal
Three Key Risk Assessments in Your ERM Program – ERM, IT, and Internal Controls
Presented by Marci Malzahn
This event was recorded on Monday, March 30th, 2020.
You will walk away with practical tools and examples you can implement in your organization immediately.
Related Topics: Risk Management/Legal, Executive
COVID-19 New FMLA and Paid Leave Obligations
Presented by Steven Greene
This event was recorded on Monday, March 30th, 2020.
President Trump and Congress have enacted emergency benefits to support financial industry employees as we battle COVID - 19. This session is intended to provide specific guidance to banks from a c... More →
Related Topics: Compliance, Human Resources, Risk Management/Legal, COVID-19
Call Report - Lending Schedules for Banks
Presented by Cynthia Dopjera
This event was recorded on Friday, March 27th, 2020.
This webinar will help you learn the classification priority for reporting loan information correctly and will provide detailed information related to various loan reporting requirements.
Related Topics: Reporting
Mapping Multi-Tiered Business Accounts
Presented by Deborah Crawford
This event was recorded on Thursday, March 26th, 2020.
This program will focus on different structures and common errors.
Related Topics: Lending, BSA
Business Development Skills
Presented by Honey Shelton
This event was recorded on Thursday, March 26th, 2020.
Developing a successful business is about following a process, having a plan, and becoming deliberate and on purpose when it comes to exploring and acquiring new business. Come learn how.
Related Topics: Human Resources, Management/Employee Development
Consumer Real Estate Loans
Presented by Anne Lolley
This event was recorded on Wednesday, March 25th, 2020.
In this webinar, Anne will guide lenders and processors through a simple real-estate loan and explain the current compliance rules.
Related Topics: Lending
Lending to Legal Entity Customers
Presented by Susan Costonis
This event was recorded on Wednesday, March 25th, 2020.
This fast-paced session will cover important BSA (Bank Secrecy Act) requirements not only for the "Fifth Pillar" of Customer Due Diligence, but also important steps to detect suspicious activity. <... More →
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Alert! CTR Changes on Sole Proprietors and Legal Entities
Presented by Deborah Crawford
This event was recorded on Tuesday, March 24th, 2020.
The webinar will go line by line through the CTR. You will learn how to avoid pitfalls and common errors.
Related Topics: Compliance, Deposit Accounts
2020 Fair Lending - Do Your Lenders Know the Requirements?
Presented by Jack Holzknecht
This event was recorded on Tuesday, March 24th, 2020.
This information packed seminar provides a refresher on the basic concepts of fair lending.
Related Topics: Compliance, Lending
Residential Construction Lending
Presented by Richard Hamm
This event was recorded on Monday, March 23rd, 2020.
Receive an overview of the major issues involved in consumer or residential construction lending.
Related Topics: Lending
2020 Call Report Update Seminar OnDemand with Live Streaming
Presented by Cynthia Dopjera
This event was recorded on Monday, March 23rd, 2020.
Attend this Call Report Update Seminar via Live Streaming Video!
Related Topics: Reporting, Compliance, Risk Management/Legal
Top 25 Safe Deposit Compliance Issues
Presented by David P. McGuinn
This event was recorded on Friday, March 20th, 2020.
During this webinar, you will receive current information about all of these issues and an in-depth explanation about how they impact on your financial institution and your safe deposit box renters... More →
Related Topics: Risk Management/Legal, Safe Deposit
Coronavirus - Check Your Pandemic Plan and BCP
Presented by Jon Waldman
This event was recorded on Thursday, March 19th, 2020.
This seminar will cover the current state of the COVID-19 - the Wuhan Coronavirus - and what financial institutions need to do from a Pandemic Preparedness and Business Continuity Perspective.
Related Topics: Risk Management/Legal, COVID-19
TRID Amendments 2020 - Rebroadcast
Presented by Carl Pry
This event was recorded on Thursday, March 19th, 2020.
This is a rebroadcast of the Wednesday, January 15th, 2020 session and is intended to review and discuss many of the major issues lenders are facing with TRID, including the most recent updates and... More →
Related Topics: Compliance, Lending, TRID, Compliance
You're the New Supervisor! Fasten Your Seat Belt!
Presented by Honey Shelton
This event was recorded on Wednesday, March 18th, 2020.
This program will ramp up leadership skills and address critical supervisory issues necessary to become an extraordinary supervisor.
Related Topics: Human Resources, Management/Employee Development
Legal Liabilities when Check Fraud Occurs
Presented by Terri D. Thomas
This event was recorded on Wednesday, March 18th, 2020.
This webinar provides attendees with an overview of the laws that control loss allocation when check fraud occurs.
Related Topics: Risk Management/Legal, Deposit Accounts
What to Do When a Customer Dies
Presented by Terri D. Thomas
This event was recorded on Tuesday, March 17th, 2020.
This webinar focuses on the deposit and loan issues that arise when a customer dies.
Related Topics: Risk Management/Legal
Loan Denials & Other Adverse Action Notices
Presented by David Dickinson
This event was recorded on Tuesday, March 17th, 2020.
This webinar will cover the compliance requirements and best practices for Adverse Action Notices under the Equal Credit Opportunity Act (ECOA) and Fair Credit Reporting Act (FCRA).
Related Topics: Compliance, Lending, Auditing
Commercial Construction Lending
Presented by Richard Hamm
This event was recorded on Monday, March 16th, 2020.
Receive an overview of the key steps involved in effectively administering commercial construction loans.
Related Topics: Lending
Regulation E: The Electronic Fund Transfers Act
Presented by Michael Christians
This event was recorded on Friday, March 13th, 2020.
As consumers continue their shift to a nearly all-digital platform for conducting personal financial transactions, a thorough understanding of Regulation E and the Electronic Fund Transfers Act is ... More →
Related Topics: Compliance, Risk Management/Legal
Staff Deposit Regulatory Training - Meeting Annual Requirements
Presented by Deborah Crawford
This event was recorded on Thursday, March 12th, 2020.
During the webinar, each regulation will be discussed spotlighting the front line issues and how to handle them.
Related Topics: Compliance, Management/Employee Development
New Rules Regarding IRA Beneficiary Payouts
Presented by Patrice Konarik
This event was recorded on Thursday, March 12th, 2020.
The SECURE Act effective January 1, 2020 had the most substantial changes to beneficiary payouts since 2002. And they are not necessarily in favor of the beneficiary.
Related Topics: IRAs
10 Hot BSA Exam Issues
Presented by Deborah Crawford
This event was recorded on Wednesday, March 11th, 2020.
During this webinar we will look at the examination hot spots for 2020.
Related Topics: Compliance, BSA
ACH Origination and Same Day Entries
Presented by Kate Cole
This event was recorded on Wednesday, March 11th, 2020.
Join us and learn how to decipher the SEC codes, how the products work and what your warranties are.
Related Topics: Risk Management/Legal
Alert! Hemp Federal Interim Final Rule
Presented by Deborah Crawford
This event was recorded on Tuesday, March 10th, 2020.
Learn more about what USDA will require during this webinar and decide what you will need to move forward with your Hemp growers.
Related Topics: Compliance, Risk Management/Legal, BSA
Responsibilities of the Information Security Officer
Presented by 
Chad Knutson
This event was recorded on Tuesday, March 10th, 2020.
We will review various regulatory guidance that outlines ISO responsibilities and reporting structures. Additionally, various educational paths that can help develop your skills in the future.
Related Topics: Risk Management/Legal
Advanced Collection Tools Vital in Today’s Economy
Presented by David Osburn
This event was recorded on Monday, March 9th, 2020.
Attend this webinar to learn how to better collect “problem loans” and protect the rights of the bank in today’s market!
Related Topics: Lending
Managing a Successful Call Center
Presented by Janice Branch
This event was recorded on Friday, March 6th, 2020.
This program explains how Call Center Managers can make key factors work together effectively to deliver on the promise of a world class call experience.
Related Topics: Management/Employee Development
Dealing with Appraisals: Regulations and Requirements
Presented by Carl Pry
This event was recorded on Thursday, March 5th, 2020.
Learn in-depth details of the appraisal and valuation process, from both the lender and appraiser side of the game.
Related Topics: Compliance, Lending
Lending to Municipalities
Presented by Robin Russell
This event was recorded on Thursday, March 5th, 2020.
We will discuss credit services for municipalities and other local government organizations.
Related Topics: Lending
The UCC for Lenders
Presented by Robin Russell
This event was recorded on Wednesday, March 4th, 2020.
This program is a comprehensive Uniform Commercial Code (UCC) secured lending program for persons new to banking and is also recommended as a refresher.
Related Topics: Lending
Driving Results with Your Bank's Data
Presented by 
Matt Swanson
This event was recorded on Wednesday, March 4th, 2020.
During this session, we will explore specific and actionable strategies to use internal data to: (1) grow core customers, (2) increase core deposits and (3) deepen customer relationships.
Related Topics: Executive, Management/Employee Development
Quarterly Compliance Briefing: Spring 2020
Presented by Carl Pry
This event was recorded on Tuesday, March 3rd, 2020.
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Related Topics: Compliance
Quarterly Compliance Briefing: 4-Part Series (2020)
Presented by Carl Pry
This event was recorded on Tuesday, March 3rd, 2020.
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Related Topics: Compliance
Audit Report Writing
Presented by Philip Vassallo
This event was recorded on Tuesday, March 3rd, 2020.
You will leave this webinar with excellent resources that you can continually turn to during intense, complex audit engagements.
Related Topics: Auditing, Management/Employee Development
Protecting Your Salaried-Exempt Status
Presented by Bob Gregg
This event was recorded on Tuesday, March 3rd, 2020.
Learn how to avoid mistakes and land mines under the Department of Labor FLSA rule.
Related Topics: Human Resources
Best-Ever Compliance Checklists for Commercial Loans
Presented by Anne Lolley
This event was recorded on Monday, March 2nd, 2020.
This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.
Related Topics: Compliance, Lending
The Directors Education Series: CAMELS Rating for Executives
Presented by Ann Brode-Harner
This event was recorded on Monday, March 2nd, 2020.
A look at what management and the board must consider to be in compliance and to maintain safe and sound financial performance within CAMELS.
Related Topics: Executive
Teller Compliance Issues: CTRs, Reg CC and UCC 3 and 4
Presented by Deborah Crawford
This event was recorded on Friday, February 28th, 2020.
This webinar focuses on the legal issues of checks outlined in signature cards under the uniform commercial code and the holds used on transaction accounts under Regulation CC.
Related Topics: Compliance
Federal Benefit Payments Garnishment Requirements
Presented by Terri D. Thomas
This event was recorded on Thursday, February 27th, 2020.
This webinar provides participants with the federal rules that are applicable when processing garnishments on accounts receiving federal benefit payments.
Related Topics: Compliance, Risk Management/Legal
8 Steps to Improve Cross-Selling
Presented by Janice Branch
This event was recorded on Thursday, February 27th, 2020.
This program will help you with ways to elevate cross-selling results.
Related Topics: Sales, Human Resources
Excel Explained: Minimize Spreadsheet Errors
Presented by David Ringstrom
This event was recorded on Wednesday, February 26th, 2020.
Learn a variety of tricks and techniques you can use to improve the integrity of your Excel spreadsheets.
Related Topics: Computer Skills
Advanced TRID Compliance
Presented by Jerod Moyer
This event was recorded on Wednesday, February 26th, 2020.
This webinar will take a look at the TRID from an advanced perspective. Take your TRID compliance to the next level.
Related Topics: Compliance, Lending, TRID, Compliance
FFIEC Information Security Handbook Review
Presented by Jon Waldman
This event was recorded on Tuesday, February 25th, 2020.
In September 2016, the FFIEC completely rewrote the Information Security Handbook. The Handbook represents an integration of concepts from Cybersecurity Guidance, Management Guidance, and other ele... More →
Related Topics: Risk Management/Legal
Top 10 Most Frequent Flood Issues
Presented by Jack Holzknecht
This event was recorded on Tuesday, February 25th, 2020.
This two-hour webinar explains the top ten issues financial institutions face regarding flood insurance. Participants receive a detailed manual that serves as a handbook long after the program is c... More →
Related Topics: Compliance, Lending
Regulation CC - The Expedited Funds Availability Act
Presented by Michael Christians
This event was recorded on Monday, February 24th, 2020.
As financial institutions prepare for upcoming changes to Regulation CC in July 2020, now is the perfect time for a refresher on the requirements of the Expedited Funds Availability Act.
Related Topics: Compliance, Risk Management/Legal
IRA Update - Catching Up with the Secure Act Changes
Presented by Patrice Konarik
This event was recorded on Friday, February 21st, 2020.
During this critical IRA Update Webinar, we will detail the slightly good and very not-so-good changes that will apply to IRAs effective January 1, 2020 – including faster payouts for IRA nonspouse... More →
Related Topics: IRAs
Ratio Analysis to Determine Financial Strength
Presented by Jeffery Johnson
This event was recorded on Friday, February 21st, 2020.
Learn the five vital signs of any organization and the ratios required to identify them.
Related Topics: Lending
Characteristics of Strong Risk Assessments and Tools to Monitor and Report Results
Presented by Marci Malzahn
This event was recorded on Thursday, February 20th, 2020.
In this webinar, we will do a quick review of Enterprise Risk Management and the three phases. Then we will explain the characteristics of strong risk assessments and will provide several examples ... More →
Related Topics: Risk Management/Legal, Executive
ACH Rule Changes: What's New in 2020
Presented by Kate Cole
This event was recorded on Thursday, February 20th, 2020.
Attend this webinar to make sure that you are compliant with the ACH Rules.
Related Topics: Compliance, Risk Management/Legal
Opening New Accounts Part III: Trust and Fiduciary
Presented by 
Suzie Jones
This event was recorded on Wednesday, February 19th, 2020.
This two hour webinar will delve into the responsibilities of collecting appropriate documentation, providing ownership options, titling accounts correctly, and allowing proper access to Trust, Fid... More →
Related Topics: Risk Management/Legal, Deposit Accounts
The Four Cs of Exceptional Supervision
Presented by Honey Shelton
This event was recorded on Wednesday, February 19th, 2020.
This program will ramp up your leadership skills and address critical supervisory issues necessary to becoming an excellent manager.
Related Topics: Human Resources, Management/Employee Development
CRE Appraisals: Regulations and the Review Process
Presented by Richard Hamm
This event was recorded on Tuesday, February 18th, 2020.
This session will cover the key issues from the December 2010 Interagency Appraisal and Evaluation Guidelines, the October 2018 Frequently Asked Questions on the Appraisal Regulations and the Inter... More →
Related Topics: Lending
Marketing & Advertising Compliance
Presented by Carl Pry
This event was recorded on Tuesday, February 18th, 2020.
As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.
Related Topics: Compliance, Risk Management/Legal
10 Things to Know Before Your Next Core Negotiation
Presented by 
Charlie Kelly
This event was recorded on Tuesday, February 18th, 2020.
We discuss the internal motivators at the vendor that can help improve your position and reduce the number of cycles it takes to negotiate better contracts.
Related Topics: Risk Management/Legal, Executive
Call Report Updates
Presented by Cynthia Dopjera
This event was recorded on Friday, February 14th, 2020.
This webinar will provide updates and training for experienced preparers and reviewers and will include coverage of new and complex issues impacting the Call Report preparation.
Related Topics: Compliance, Risk Management/Legal, Reporting
Legal Issues on Deposit Accounts: From Birth to Death
Presented by Deborah Crawford
This event was recorded on Thursday, February 13th, 2020.
During this program we will focus on legal issues of account ownership from the time someone is born till the time the account holder dies.
Related Topics: Compliance, Lending
The Right of Setoff
Presented by Terri D. Thomas
This event was recorded on Thursday, February 13th, 2020.
The Right of Setoff is a complicated, but very effective tool for collecting debts owed to a bank. Learn the best practices and dangers that can arise when using the power.
Related Topics: Compliance, Risk Management/Legal
Opening New Accounts Part II: Business Accounts
Presented by Suzie Jones
This event was recorded on Wednesday, February 12th, 2020.
This two hour Webinar examines not only the documentation requirements on business entities available in most states but provides clarity on how to identify who has authority to open and transact o... More →
Related Topics: Risk Management/Legal, Deposit Accounts
CBD Oil and Your Bank: The Good, the Bad and the Ugly
Presented by Deborah Crawford
This event was recorded on Wednesday, February 12th, 2020.
This webinar will look at the state statutes and discuss what your financial institution’s path may be for banking CBD Oil businesses.
Related Topics: Compliance, BSA, Deposit Accounts
Online Account Opening
Presented by Deborah Crawford
This event was recorded on Tuesday, February 11th, 2020.
During this program we will cover all the compliance issues for opening deposit accounts online.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Managing Your Managed Service Provider
Presented by Jon Waldman
This event was recorded on Tuesday, February 11th, 2020.
How can you make sure your Managed Service Provider is truly benefitting you and helping you protect your institution and your customers’ data?
Related Topics: Risk Management/Legal, Compliance
Introduction to Consumer Lending
Presented by David Osburn
This event was recorded on Monday, February 10th, 2020.
The webinar will cover the basics of consumer lending including the consumer loan function, marketing consumer loans, and making consumer lending decisions based on the five (5) C’s of credit - cap... More →
Related Topics: Lending
Annual BSA Training for the Frontline
Presented by Deborah Crawford
This event was recorded on Friday, February 7th, 2020.
his is a look at all the key components of BSA from the frontline point of view including new Customer Due Diligence (CDD) rules and their impact on our policy and procedures.
Related Topics: Compliance, Deposit Accounts
State of HMDA in 2020
Presented by Carl Pry
This event was recorded on Thursday, February 6th, 2020.
We’ll discuss the current state of HMDA so close to submission in this session and get some of your questions answered.
Related Topics: Compliance, Lending
Are You Determined to Lead an Exceptional Branch?
Presented by Honey Shelton
This event was recorded on Thursday, February 6th, 2020.
This real-world webinar looks at what an exceptional branch looks like and how to obtain that coveted status.
Related Topics: Human Resources, Management/Employee Development
HR Basics for Supervisors
Presented by 
Jennifer Mirus
This event was recorded on Thursday, February 6th, 2020.
This webinar will provide your managers with a solid foundation of key HR concepts and laws, and will give them practical information and tools they can use to avoid legal blunders.
Related Topics: Human Resources, Management/Employee Development
Opening New Accounts Part I: Personal/Consumer Accounts
Presented by Suzie Jones
This event was recorded on Wednesday, February 5th, 2020.
This two-hour workshop focuses on the risks, procedures, best practices, and compliance requirements for opening Personal and Consumer Accounts.
Related Topics: Risk Management/Legal, Deposit Accounts
Opening New Accounts - 3-Part Series
Presented by Suzie Jones
This event was recorded on Wednesday, February 5th, 2020.
This is a three-part series to be held on February 6, 13, and 19th.
Related Topics: Risk Management/Legal, Deposit Accounts
Letters of Credit
Presented by Robin Russell
This event was recorded on Wednesday, February 5th, 2020.
Whether your bank issues letters of credit, accepts letters of credit or takes liens on letter of credit rights, this program is for you.
Related Topics: Lending, Risk Management/Legal
BSA Officer and Staff Annual Update and Review Seminar OnDemand with Live Streaming
Presented by Deborah Crawford
This event was recorded on Wednesday, February 5th, 2020.
Attend this live streaming event to get your annual training for the BSA staff and teams at your financial institution.
Related Topics: Compliance, BSA, Deposit Accounts
Loan Documentation: Top 10 Mistakes and How to Avoid Them
Presented by Robin Russell
This event was recorded on Tuesday, February 4th, 2020.
Learn the "right thing to do" and avoid frequent exceptions and mistakes.
Related Topics: Lending
E-Sign for Lending - Challenges and Solutions
Presented by Susan Costonis
This event was recorded on Tuesday, February 4th, 2020.
What steps must be followed to be in compliance with E-Sign? What NEW steps should be taken to verify the customer’s identity in view of an increased risk of identity theft?
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
2020 Deposit Regulatory Update and Review Seminar OnDemand with Live Streaming
Presented by Deborah Crawford
This event was recorded on Tuesday, February 4th, 2020.
Attend this live streaming event to learn about the regulatory changes affecting the deposit side of your financial institution in 2020.
Related Topics: Compliance, BSA, Deposit Accounts
2 Day Annual Deposit and BSA Update and Review Seminar OnDemand with Live Streaming
Presented by Deborah Crawford
This event was recorded on Tuesday, February 4th, 2020.
Attend this live streaming event on the 2020 Deposit and BSA Updates.
Related Topics: BSA, Deposit Accounts
Troubled Debt Restructuring
Presented by Jeffery Johnson
This event was recorded on Monday, February 3rd, 2020.
Attending this webinar will enable you to recognize a true TDR so that regulator reporting is accurate and to know how to manage them from an lending and accounting perspective.
Related Topics: Lending, Management/Employee Development
The Directors Education Series: Real Estate Appraisals Update: Regulations and Best Practices
Presented by Richard Hamm
This event was recorded on Monday, February 3rd, 2020.
This program provides Directors an overview of the various guidelines and regulatory documents relating to the appraisal process.
Related Topics: Executive
Health Savings Accounts - Clarifying the Rules
Presented by Patrice Konarik
This event was recorded on Friday, January 31st, 2020.
Whether you are currently offering HSAs to your client base or are 'on the fence', this detailed webinar will make you feel more informed and comfortable with the definition on your duties.
Related Topics: Risk Management/Legal
Escrows
Presented by Carl Pry
This event was recorded on Thursday, January 30th, 2020.
In this webinar we’ll discuss the mechanics of establishing and maintaining escrow accounts, as well as in what situations escrows must be maintained.
Related Topics: Compliance, Lending, Risk Management/Legal
Nailing Your Job of Head Teller
Presented by Janice Branch
This event was recorded on Thursday, January 30th, 2020.
Fresh ideas that will help any head teller boost productivity, enhance communication, and improve teaming relationships.
Related Topics: Management/Employee Development
W-9 Deposit Account Set Up and Interest Reporting—B Notices and Back Up Withholding
Presented by Deborah Crawford
This event was recorded on Wednesday, January 29th, 2020.
We will look at the name control match process, the IRS CP2100 process, how your institution may begin back up withholding, and many other issues. Learn how to get the forms right at new accounts s... More →
Related Topics: Deposit Accounts, Reporting
FTC Endorsement Guides
Presented by Jack Holzknecht
This event was recorded on Wednesday, January 29th, 2020.
Endorsements can come from your customers, experts, and celebrities. Problems can result from unsupported claims and failure to include required disclosures, among others.
Related Topics: Compliance, Risk Management/Legal
Creating the Right ERM Program for YOUR Community Bank
Presented by Marci Malzahn
This event was recorded on Tuesday, January 28th, 2020.
Are you creating your first ERM Program for your bank? Do you want to ensure your current program is complete yet keep it simple? If yes to either question, this webinar is for you!
Related Topics: Risk Management/Legal, Executive
Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.
Presented by Terri D. Thomas
This event was recorded on Tuesday, January 28th, 2020.
This webinar will provide attendees with the best practices and red flags for dealing with the various legal documents served upon financial institutions.
Related Topics: Risk Management/Legal
Incident Response - Plan to Fail
Presented by 
Buzz Hillestad
This event was recorded on Monday, January 27th, 2020.
In this session, core steps required for most incidents will be highlighted and specialized components for DDOS, malware, ransomware, CATO, and unauthorized access incident types will be examined.... More →
Related Topics: Risk Management/Legal
Update! Nonresident Aliens: Interest Reporting, CIP and CDD
Presented by Deborah Crawford
This event was recorded on Friday, January 24th, 2020.
Nonresident Alien interest reporting for 2020 has begun. Do you have your Foreign Taxpayer Identifications Numbers, Completed W-8BENs?
Related Topics: Compliance, Deposit Accounts
Writing Teller Training and Procedures
Presented by Deborah Crawford
This event was recorded on Thursday, January 23rd, 2020.
Join us for an overview on writing teller training and procedures. They go hand in hand with success at the frontline.
Related Topics: Human Resources, Management/Employee Development
Privacy of Consumer Financial Information
Presented by Michael Christians
This event was recorded on Thursday, January 23rd, 2020.
During this 90-minute session, participants will learn about the privacy requirements imposed upon their financial institution by both Regulation P and the Right to Financial Privacy Act.
Related Topics: Compliance, Risk Management/Legal
IRA Update - Catching Up with the Latest Changes
Presented by Patrice Konarik
This event was recorded on Wednesday, January 22nd, 2020.
During this critical IRA Update Webinar, we will detail the slightly good and very not-so-good changes that will apply to IRAs effective January 1, 2020 – including faster payouts for IRA nonspouse... More →
Related Topics: IRAs
Basics of Real Estate Loan Documentation
Presented by Robin Russell
This event was recorded on Wednesday, January 22nd, 2020.
Receive an overview of real estate loan documentation requirements, regulatory compliance issues, loan administration issues and best practices.
Related Topics: Compliance, Lending
Writing an Effective Credit Memorandum
Presented by Jeffery Johnson
This event was recorded on Tuesday, January 21st, 2020.
Learn skills required to write an effective credit memorandum.
Related Topics: Lending
CRA Nuts & Bolts - Five Steps to Pass the Exam
Presented by Susan Costonis
This event was recorded on Tuesday, January 21st, 2020.
We will review the steps required to establish your case and demonstrate why your CRA program qualifies for a "Satisfactory" or possibly "Outstanding" rating.
Related Topics: Compliance, Lending
How to Avoid Safe Deposit Litigations
Presented by David P. McGuinn
This event was recorded on Friday, January 17th, 2020.
Regardless of the size of your safe deposit operation, this presentation provides a realistic and well-organized method of reviewing your procedures before a lawsuit occurs.
Related Topics: Risk Management/Legal, Safe Deposit
Opening Business Accounts
Presented by Deborah Crawford
This event was recorded on Thursday, January 16th, 2020.
Understanding designations, rules and authority on all different types of business accounts can assure that you are taking the proper precautions and can assist you in avoiding errors that can be c... More →
Related Topics: Compliance, Deposit Accounts, BSA
Sexual Harassment and Establishing a Respectful Workplace
Presented by Bob Gregg
This event was recorded on Thursday, January 16th, 2020.
This program brings an understanding of employees' responsibilities toward each other and covers how to effectively address and resolve issues.
Related Topics: Human Resources
TRID Amendments 2020
Presented by Carl Pry
This event was recorded on Wednesday, January 15th, 2020.
This webinar is intended to review and discuss many of the major issues lenders are facing with TRID, including the most recent updates and some continued unresolved questions and how to deal with ... More →
Related Topics: Compliance, Lending, TRID, Compliance
When to Coach? When to Supervise?
Presented by Honey Shelton
This event was recorded on Wednesday, January 15th, 2020.
This webinar will encourage you to be prepared to be effective both as a coach and as a supervisor. How are they different? How are they alike?
Related Topics: Human Resources, Management/Employee Development
CRE Appraisals: Components, Approaches to Value & Cap Rates
Presented by Richard Hamm
This event was recorded on Tuesday, January 14th, 2020.
Fundamental principles and features and CRE appraisals are covered.
Related Topics: Lending
Compliance Management
Presented by David Dickinson
This event was recorded on Tuesday, January 14th, 2020.
This webinar will look at the expectations/requirements related to a financial institution’s Compliance Management System (CMS).
Related Topics: Compliance, Risk Management/Legal
Does Your Team Need to Acquire & Grow New Relationships?
Presented by 
Tony Cole & Alex Cole-Murphy
This event was recorded on Monday, January 13th, 2020.
This webinar will provide participants with a glimpse of the 21 specific skills and capabilities that relationship managers must have to be top producers.
Related Topics: Sales, Management/Employee Development
DIY Core Systems Selections and RFPs
Presented by Charlie Kelly
This event was recorded on Friday, January 10th, 2020.
We'll discuss ways to organize your internal selection process, improve your RFP, score your vendor-prospects and give each vendor a legitimate shot at winning your business.
Related Topics: Risk Management/Legal, Executive
Writing Marijuana Procedures and Policy
Presented by Deborah Crawford
This event was recorded on Thursday, January 9th, 2020.
Are you in or are you out? Either way, it is time to write your pot policy.
Related Topics: Compliance, Lending
5 Strategies to Jump Start Core Deposit Growth in 2020
Presented by 
Brett Walburn
This event was recorded on Thursday, January 9th, 2020.
Join this webinar to learn how embracing and deploying a new strategy that rejects conventional wisdom and successfully resonates with consumers can revive your organization's bottom line.
Related Topics: Executive
Implementing Regulation CC Changes
Presented by Deborah Crawford
This event was recorded on Wednesday, January 8th, 2020.
The Consumer Financial Protection Bureau and the Federal Reserve Board jointly published amendments to Regulation CC that implement a statutory requirement to adjust for inflation the amount of fun... More →
Related Topics: Compliance, Lending
Train Smarter and More Effectively
Presented by Honey Shelton
This event was recorded on Wednesday, January 8th, 2020.
During this program, you will discover how to design training that promotes learner involvement.
Related Topics: Human Resources, Management/Employee Development
Basic Business Entities & Other Commercial Borrowers
Presented by Robin Russell
This event was recorded on Wednesday, January 8th, 2020.
This webinar presents a survey of requirements, characteristics, advantages, disadvantages plus creation and documentation issues for the most frequently used types of business entities.
Related Topics: Lending
Basics of Banking: An Overview
Presented by David Osburn
This event was recorded on Tuesday, January 7th, 2020.
This webinar will provide an “introduction” to the banking industry and touch on most all aspects of banking.
Related Topics: Lending
Beneficial Ownership: Where Are We Now?
Presented by Deborah Crawford
This event was recorded on Tuesday, January 7th, 2020.
In this program, we will update you on beneficial ownership in 2020.
Related Topics: Compliance, BSA
Best-Ever Compliance Checklists for Consumer Loans
Presented by Anne Lolley
This event was recorded on Monday, January 6th, 2020.
In this webinar, Anne will explain how to use the checklists designed to lead bankers through the compliance requirements of consumer loans.
Related Topics: Compliance, Lending
10 Practices To Create and Present Engaging Training
Presented by 
Honey Shelton and Maarten Cappaert
This event was recorded on Monday, January 6th, 2020.
Learn 10 attention-grabbing techniques to design and deliver training that sparks engagement.
Related Topics: Human Resources, Management/Employee Development
How to Improve and Strengthen Controls Over Indirect Lending
Presented by 
Bruce Hull
This event was recorded on Friday, January 3rd, 2020.
Discussion of the necessary Controls needed to adequately monitor an indirect loan program. Including, indirect loan process controls, and the importance of controls over indirect lending personnel... More →
Related Topics: Lending
The Directors Education Series: Consumer Compliance Rating System and a Winning Culture of Compliance
Presented by 
Patti Blenden
This event was recorded on Wednesday, January 1st, 2020.
In this session, the components of the Consumer Compliance Rating System (CCRS) will be discussed and how these principals will help you lead your organization into a winning culture of compliance.... More →
Related Topics: Executive
Fair Lending Laws and Regulations
Presented by Michael Christians
This event was recorded on Friday, December 20th, 2019.
Join Regulatory Compliance Counsel Michael Christians as he walks webinar participants through the requirements of the Equal Credit Opportunity Act, Fair Housing Act, Home Mortgage Disclosure Act, ... More →
Related Topics: Lending, Compliance, Risk Management/Legal
Compliance Management System (CMS): What a Successful Program Looks Like
Presented by Carl Pry
This event was recorded on Thursday, December 19th, 2019.
This webinar will explore this topic and those expectations, along with providing guidance as to maintaining your institution’s CMS in order to be credible and minimize compliance risk wherever pos... More →
Related Topics: Compliance, Risk Management/Legal
Alert! Hemp Federal Interim Final Rule
Presented by Deborah Crawford
This event was recorded on Thursday, December 19th, 2019.
Learn more about what USDA will require during this webinar and decide what you will need to move forward with your Hemp growers.
Related Topics: Compliance, Risk Management/Legal, BSA
Common Check Scams Against Your Customer
Presented by Deborah Crawford
This event was recorded on Wednesday, December 18th, 2019.
This webinar will look help your frontline protect your customer and your financial institution from common scams.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
A Banker's Responsibility Under FCRA
Presented by Jack Holzknecht
This event was recorded on Wednesday, December 18th, 2019.
This two-hour online program provides a review of the numerous subparts and appendices included in both the CFPB's and FRB's Regulation V and the FCRA and FACTA.
Related Topics: Compliance, Lending
BSA Year End Round Up
Presented by Deborah Crawford
This event was recorded on Tuesday, December 17th, 2019.
This year-end wrap up will focus on looking at the 2019 year including beneficial ownership, CTR, and crimes listed on the SAR.
Related Topics: Compliance, Risk Management/Legal, BSA
Regulation E: Errors & Disputes
Presented by David Dickinson
This event was recorded on Tuesday, December 17th, 2019.
This webinar will dissect the Regulation E error resolution requirements in plain English.
Related Topics: Compliance, Lending
Basic Personal and Business Tax Return Analysis
Presented by David Osburn
This event was recorded on Monday, December 16th, 2019.
Attend this proactive webinar and gain an understanding of the often complex and confusing topic of TAXES!
Related Topics: Lending
Preparation, Risk, and Critical Robbery Procedures
Presented by Arvin Clar
This event was recorded on Monday, December 16th, 2019.
This program will discuss advance preparation, the actual robbery event, and what the financial institution needs to support staff after the robbery.
Related Topics: Risk Management/Legal, Management/Employee Development
IRS Information Reporting: Rules and Forms
Presented by Carl Pry
This event was recorded on Friday, December 13th, 2019.
Learn about the many forms financial institutions must report, with an emphasis on when and exactly what to report.
Related Topics: Compliance, Risk Management/Legal, Reporting
Using Principles of Critical Thinking
Presented by Philip Vassallo
This event was recorded on Friday, December 13th, 2019.
This webinar mines the fields of science, medicine, law, politics, philosophy, literature, education, and business to give you workable communication models that will expand your intellectual toolb... More →
Related Topics: Management/Employee Development
Deposit Year End Wrap Up
Presented by Deborah Crawford
This event was recorded on Thursday, December 12th, 2019.
During this program we will highlight the changes for 2019 and look towards 2020.
Related Topics: Compliance, Deposit Accounts, BSA
Top Fifty (50) "Most Important" Safe Deposit Procedures
Presented by David P. McGuinn
This event was recorded on Thursday, December 12th, 2019.
This webinar covers the “nuts and bolts” and the recommended day-to-day operating procedures for your institution.
Related Topics: Risk Management/Legal, Safe Deposit
SAR Decision Making
Presented by Deborah Crawford
This event was recorded on Wednesday, December 11th, 2019.
This program includes a review of the SAR and its data fields.
Related Topics: Compliance, BSA
Excel 101: Introduction to Spreadsheets
Presented by David Ringstrom
This event was recorded on Wednesday, December 11th, 2019.
If you’ve never worked with Excel spreadsheets or haven’t in several years, this webinar is designed just for you.
Related Topics: Computer Skills
Residential Construction Lending
Presented by Jeffery Johnson
This event was recorded on Tuesday, December 10th, 2019.
Many problems can occur during construction that can leave lenders highly exposed unless they are underwritten properly.
Related Topics: Lending
Quarterly Compliance Briefing: Winter 2019
Presented by Carl Pry
This event was recorded on Tuesday, December 10th, 2019.
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Related Topics: Compliance
Outsourced Third Party (Vendor) Management
Presented by Susan Orr
This event was recorded on Monday, December 9th, 2019.
Susan Orr has assisted numerous institutions with developing their Outsourced Third Party Risk Management Program and will share her insights into developing an effective program in this webinar.More →
Related Topics: Risk Management/Legal, Compliance, Technology/Security
Using Personal Tax Returns for Global Cashflow: What's Cashflow and What Isn't
Presented by 
Vin DiCara
This event was recorded on Friday, December 6th, 2019.
Learn what forms and schedules in personal tax returns you should pay attention to and what you should ignore.
Related Topics: Lending
Opening Foreign Business Accounts—CIP, CDD and Risk
Presented by Deborah Crawford
This event was recorded on Thursday, December 5th, 2019.
During this program we will take a look at the international business scene.
Related Topics: Compliance, Deposit Accounts, BSA
Overdraft Requirements & Best Practices
Presented by Jerod Moyer
This event was recorded on Thursday, December 5th, 2019.
This webinar will dissect the regulatory requirements and examiner expectations related to overdrafts in plain English.
Related Topics: Compliance, Lending
Information Security Programs for Banks
Presented by Chad Knutson
This event was recorded on Wednesday, December 4th, 2019.
Explore the fundamental building blocks of a repeatable framework for cybersecurity and information security issues.
Related Topics: Risk Management/Legal, Compliance
Loan Documentation 101: Lien Perfection, Business Collateral
Presented by Robin Russell
This event was recorded on Wednesday, December 4th, 2019.
Learn about specific classifications of collateral and language description requirements for UCC-1s and security agreements.
Related Topics: Lending
Loan Documentation 101: Basic Secured Loan Documentation
Presented by Robin Russell
This event was recorded on Tuesday, December 3rd, 2019.
Learn about basic loan documentation principles and practices under Revised Article 9 for collateral.
Related Topics: Lending
Loan Documentation 101: Two Part Series
Presented by Robin Russell
This event was recorded on Tuesday, December 3rd, 2019.
This is a two-part series. The prices below are including both sessions. Each session can also be attended individually.
Related Topics: Lending
Notary Public: More Than Just a Title
Presented by Terri D. Thomas
This event was recorded on Tuesday, December 3rd, 2019.
The webinar provides attendees with the dos and don'ts of being a Notary Public.
Related Topics: Risk Management/Legal, Management/Employee Development
Commercial Construction Lending
Presented by Richard Hamm
This event was recorded on Monday, December 2nd, 2019.
Receive an overview of the key steps involved in effectively administering commercial construction loans.
Related Topics: Lending
The Directors Education Series: Fair Lending Priorities
Presented by Carl Pry
This event was recorded on Monday, December 2nd, 2019.
In this session, you will hear about the advancements in fair lending compliance and what to consider in your program in order to keep up with the evolving regulatory expectations.
Related Topics: Executive
BSA/AML & OFAC Compliance - Part II
Presented by Carl Pry
This event was recorded on Tuesday, November 26th, 2019.
In Part 2, we’ll discuss the Customer Identification Program (CIP) rules, other BSA reporting, including funds transfer recordkeeping, PEPs, pouch rules, and the Office of Foreign Asset Control (OF... More →
Related Topics: Compliance, Risk Management/Legal
Understanding Revocable and Irrevocable Trust Documents
Presented by Terri D. Thomas
This event was recorded on Tuesday, November 26th, 2019.
This webinar will provide attendees information on doing business with trusts, including the best practices in establishing deposit account and loan relationships.
Related Topics: Risk Management/Legal, Deposit Accounts
TRID Hot Spots
Presented by Jerod Moyer
This event was recorded on Tuesday, November 26th, 2019.
This webinar will take a look at hot spot areas related to TRID. Learn what examiners are citing as well as other common errors in plain English.
Related Topics: Compliance, Lending, TRID, Compliance
CECL: How to Calculate and Maintain a Proper Allowance
Presented by Jeffery Johnson
This event was recorded on Monday, November 25th, 2019.
This program is designed to review the elements and thought process in establishing and maintaining an adequate ALLL level under the new regulatory guidance referred to as CECL.
Related Topics: Lending, Risk Management/Legal
ACH Origination Risk Management
Presented by Kate Cole
This event was recorded on Monday, November 25th, 2019.
This webinar is designed to help you understand the risks associated with the ACH and how to help mitigate those risks.
Related Topics: Risk Management/Legal, Compliance, Lending
Safe Deposit Marketing and Profitability
Presented by David P. McGuinn
This event was recorded on Friday, November 22nd, 2019.
This webinar will provide clear, concise recommendations to market this service, improve your bottom line and satisfy these consumers.
Related Topics: Risk Management/Legal, Safe Deposit
FDIC Insurance Update and Review
Presented by Deborah Crawford
This event was recorded on Thursday, November 21st, 2019.
During this webinar we will cover the FDIC changes which were released on July 30, 2019.
Related Topics: Compliance, Deposit Accounts
Top 15 Issues with HMDA
Presented by Jack Holzknecht
This event was recorded on Wednesday, November 20th, 2019.
This webinar will provide insight into the murky areas of HMDA which may result in the failure to report the appropriate loans on the LAR or errors in reported data fields.
Related Topics: Compliance, Lending
Opening Accounts for Marijuana Related Businesses: CIP, CDD, Risk and Monitoring
Presented by Deborah Crawford
This event was recorded on Tuesday, November 19th, 2019.
Don’t miss this program. It is a must for those in the states and those who are pending. We will cover pending or final federal legislation.
Related Topics: Compliance, Lending
Controlling the Risks of Power of Attorney Documents
Presented by Terri D. Thomas
This event was recorded on Tuesday, November 19th, 2019.
This webinar will provide attendees with the best practices and pitfalls of dealing with power of attorney documents.
Related Topics: Risk Management/Legal, Compliance
A Lender's Guide to Understanding and Assessing Commercial Real Estate Leases
Presented by Robin Russell
This event was recorded on Monday, November 18th, 2019.
This fast-paced webinar will identify the key legal and financial aspects of a commercial lease.
Related Topics: Lending, Risk Management/Legal
20 Legal Account Ownerships, Titles, Sample Signature Cards and Legal Documentation
Presented by Deborah Crawford
This event was recorded on Thursday, November 14th, 2019.
This program is an A-Z on account ownership and documentation.
Related Topics: Compliance, Risk Management/Legal, BSA
Lending to Active Duty Servicemembers
Presented by Michael Christians
This event was recorded on Thursday, November 14th, 2019.
This 90-minute webinar will cover the two federal laws that govern the extension of credit to active duty Servicemembers; the Servicemember's Civil Relief Act (SCRA) and the Military Lending Act (M... More →
Related Topics: Lending, Compliance
IRA Advanced Issues Seminar OnDemand with Live Streaming
Presented by Patrice Konarik
This event was recorded on Thursday, November 14th, 2019.
Attend this comprehensive IRA Seminar via Live Streaming Video!
Related Topics: IRAs
CRE Lending: Cash Flow Analysis & Cap Rates
Presented by Richard Hamm
This event was recorded on Wednesday, November 13th, 2019.
This program covers the key variables and concepts for determining CRE cash flow and transaction-level stress-testing.
Related Topics: Lending
For Bank Managers: 5 Keys to Coaching
Presented by Alex Cole
This event was recorded on Wednesday, November 13th, 2019.
As a sales coach, there are five critical steps that you must know and execute in order to get the best effort and results out of your salespeople.
Related Topics: Sales, Management/Employee Development
IRA Basic Issues Seminar OnDemand with Live Streaming
Presented by Patrice Konarik
This event was recorded on Wednesday, November 13th, 2019.
Attend this comprehensive IRA Seminar via Live Streaming Video!
Related Topics: IRAs
2 Day IRA Seminar: Basic & Advanced Issues OnDemand with Live Streaming
Presented by Patrice Konarik
This event was recorded on Wednesday, November 13th, 2019.
Attend this comprehensive IRA Seminar via Live Streaming Video!
Related Topics: IRAs
Employment Compliance: Addressing the New Federal Overtime Exemption Regulations
Presented by Steven Greene
This event was recorded on Tuesday, November 12th, 2019.
This session will address compliance with the just-released federal white-collar overtime exemption standards. We will also review common FLSA compliance problems and vulnerabilities for banks to ... More →
Related Topics: Compliance, Human Resources, Risk Management/Legal
Annual Compliance Training for Commercial Lenders
Presented by Susan Costonis
This event was recorded on Tuesday, November 12th, 2019.
Which regulations apply to commercial loans? Real-life examples are used to explain the requirements and outline common sources of violations.
Related Topics: Compliance, Lending, BSA
Nailing Your Job of Head Teller
Presented by Janice Branch
This event was recorded on Friday, November 8th, 2019.
Fresh ideas that will help any head teller boost productivity, enhance communication, and improve teaming relationships.
Related Topics: Management/Employee Development
Treasury Management: A Powerful Tool to Increase Deposits and Fee Income
Presented by Marci Malzahn
This event was recorded on Thursday, November 7th, 2019.
During this webinar, we will review all the Treasury Management products and services that are available in the market.
Related Topics: Sales, Executive
Officer Calling: Prospecting, Preparing & Presentation
Presented by Jeffery Johnson
This event was recorded on Thursday, November 7th, 2019.
Learn practical ideas for enhancing your calling process by focusing on every aspect from preparing for the call to handling objections, to closing the sale and retaining your customer.
Related Topics: Sales
Lending 101
Presented by Anne Lolley
This event was recorded on Wednesday, November 6th, 2019.
In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.
Related Topics: Lending, Compliance
Patch the People – Education for Employees, Boards, and Customers
Presented by 
Jeff Dice
This event was recorded on Wednesday, November 6th, 2019.
During our session, we will explore traditional ways education has been deployed and look to improve those processes with more advanced and effective methods of patching our people.
Related Topics: Risk Management/Legal, Technology/Security
Mortgage Lending Hot Topics
Presented by Michael Christians
This event was recorded on Tuesday, November 5th, 2019.
Join Regulatory for a recap of mortgage lending compliance issues that financial institutions faced in the second half of 2019 and a look ahead at what to expect in 2020.
Related Topics: Lending, Risk Management/Legal
Introduction to Consumer Lending
Presented by David Osburn
This event was recorded on Tuesday, November 5th, 2019.
The webinar will cover the basics of consumer lending including the consumer loan function, marketing consumer loans, and making consumer lending decisions based on the five (5) C’s of credit - cap... More →
Related Topics: Lending
Fair Credit Reporting Act Compliance – Ten Critical Issues
Presented by Susan Costonis
This event was recorded on Monday, November 4th, 2019.
Join us for a discussion of 10 issues that should be addressed in an effective FCRA compliance program.
Related Topics: Compliance, Lending, Risk Management/Legal
Federal Compliance School OnDemand with Live Streaming
Presented by Carl Pry
This event was recorded on Monday, November 4th, 2019.
Attend this Federal Compliance School via Live Streaming Video!
Related Topics: Compliance
Performance Appraisals That Work
Presented by Philip Vassallo
This event was recorded on Friday, November 1st, 2019.
This webinar shows you how to plan, draft and review appraisals to align with your organizational mission and objectives.
Related Topics: Human Resources, Management/Employee Development
The Directors Education Series: Understanding Loan Pricing: More Than Just Matching the Competition
Presented by Richard Hamm
This event was recorded on Friday, November 1st, 2019.
This program provides several key steps to develop a strategy to combat offers from competing lenders in today's volatile pricing environment.
Related Topics: Executive
Loan Structuring Basics
Presented by 
Tom Carlin
This event was recorded on Thursday, October 31st, 2019.
The principal goal of this course is to enable you to appropriately structure credit exposures, matching loan type, terms and conditions to the borrower’s identified primary and secondary loan repa... More →
Related Topics: Lending
IRAs: Auditing and Compliance
Presented by Patrice Konarik
This event was recorded on Thursday, October 31st, 2019.
If you don't want your customers to get unnecessary letters and bills the IRS for bank-induced filing errors, this webinar is a true necessity.
Related Topics: Compliance, IRAs
10 Check Legal Issues to Save You Thousands
Presented by Deborah Crawford
This event was recorded on Wednesday, October 30th, 2019.
Learn the safe way to handle checks and be sure that you and your financial institution can be protected from loss on the negotiable instruments.
Related Topics: Compliance, Deposit Accounts, Lending
Countdown to Nonresident Alien Changes!
Presented by Deborah Crawford
This event was recorded on Tuesday, October 29th, 2019.
During this program we will focus on writing nonresident alien procedures for your frontline and back of the house staff.
Related Topics: Compliance, Deposit Accounts
Poor Box Drilling Creates Lawsuits
Presented by David P. McGuinn
This event was recorded on Tuesday, October 29th, 2019.
During this webinar, you will receive current information, step by step procedures and an in-depth explanation about how to handle these issues and how they impact on your financial institution and... More →
Related Topics: Risk Management/Legal, Safe Deposit
Commercial & Business Lending Basics for Support Personnel
Presented by Richard Hamm
This event was recorded on Monday, October 28th, 2019.
This webinar is designed to take the "mystery" out of the commercial lending process and the confusing terminology often used by lenders.
Related Topics: Lending
Spotting Opportunities and Making Referrals
Presented by Janice Branch
This event was recorded on Friday, October 25th, 2019.
Learn how to enhance your preparation and your curiosity-seeking skills. Let us help you become a pro at transitioning from the transactional part of the job to the opportunity-seeking aspect.
Related Topics: Management/Employee Development, Lending
Basic Bankruptcy for Bankers
Presented by Robin Russell
This event was recorded on Thursday, October 24th, 2019.
This webinar will introduce you to the world of bankruptcy.
Related Topics: Lending, Risk Management/Legal
Loan Denials & Other Adverse Action Notices
Presented by David Dickinson
This event was recorded on Thursday, October 24th, 2019.
This webinar will cover the compliance requirements and best practices for Adverse Action Notices under the Equal Credit Opportunity Act (ECOA) and Fair Credit Reporting Act (FCRA).
Related Topics: Compliance, Lending, Auditing
Survival Strategies for the New Trainer
Presented by Honey Shelton
This event was recorded on Wednesday, October 23rd, 2019.
Strategies for new trainers who want to elevate their personal effectiveness.
Related Topics: Human Resources, Management/Employee Development
BSA/AML & OFAC Compliance - Part I
Presented by Carl Pry
This event was recorded on Wednesday, October 23rd, 2019.
In Part 1, we'll discuss the Bank Secrecy Act provisions in general, including program requirements, risk assessments, CTRs, SARs, and the Beneficial Owner provisions, among other things.
Related Topics: Compliance, Risk Management/Legal
BSA/AML & OFAC Compliance: Two Part Series
Presented by Carl Pry
This event was recorded on Wednesday, October 23rd, 2019.
In these two sessions, we'll talk about where the risk areas are and where examiners are criticizing institutions. Your comprehensive program must be continually updated, and we'll make sure you ha... More →
Related Topics: Compliance, Risk Management/Legal
E-Sign for Lending and Critical E-Sign Implementation Issues
Presented by Susan Costonis
This event was recorded on Tuesday, October 22nd, 2019.
What steps must be followed to be in compliance with E-Sign? What NEW steps should be taken to verify the customer’s identity in view of an increased risk of identity theft?
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Credit Analysis Basics
Presented by David Osburn
This event was recorded on Monday, October 21st, 2019.
Attend this proactive webinar and learn how banks make lending decisions based on the five (5) C’s of credit - capacity, capital, collateral, conditions, and character!
Related Topics: Lending
Mortgage Servicing Compliance
Presented by Carl Pry
This event was recorded on Friday, October 18th, 2019.
We'll focus on these critical areas as well as the rules, and provide practical advice on how to meet both regulatory and borrower expectations.
Related Topics: Compliance, Lending
Excel Explained: Utilizing Dashboards
Presented by David Ringstrom
This event was recorded on Friday, October 18th, 2019.
After the webinar, you’ll be equipped to summarize and present your Excel data in an efficient manner.
Related Topics: Computer Skills
Annual BSA Training for the Frontline
Presented by Deborah Crawford
This event was recorded on Thursday, October 17th, 2019.
This is a look at all the key components of BSA from the frontline point of view including Customer Due Diligence (CDD) rules and their impact on our policy and procedures.
Related Topics: Compliance, Deposit Accounts
Loan Underwriting Mistakes
Presented by 
Linda Larger
This event was recorded on Thursday, October 17th, 2019.
This program is focused on underwriting primarily commercial and industrial (C&I) loans and will cover common underwriting mistakes that can ultimately lead to problem loans and loan losses. More →
Related Topics: Lending
Opening Business Accounts
Presented by Suzie Jones
This event was recorded on Tuesday, October 15th, 2019.
This two hour webinar examines not only the documentation requirements on business entities available in most states but provides clarity on how to identify who has authority to open and transact o... More →
Related Topics: Risk Management/Legal, Deposit Accounts
Leadership Training and Development
Presented by 
Nick Kinsey
This event was recorded on Friday, October 11th, 2019.
Leadership Development is a critical program for the growth and success of a financial institution. This webinar will discuss how to plan for and measure the success of your leadership training pro... More →
Related Topics: Risk Management/Legal, Management/Employee Development
Understanding Regulation CC and the New Amendments
Presented by Terri D. Thomas
This event was recorded on Thursday, October 10th, 2019.
A review of the final amendments to Regulation CC, which will impact fraud loss allocation and backroom check processing operations.
Related Topics: Risk Management/Legal, Deposit Accounts
Rules of the Road at the Teller Window
Presented by Honey Shelton
This event was recorded on Thursday, October 10th, 2019.
Join Honey Shelton as she introduces or reminds you of the essential expectations and Rules of the Road at the Teller Window.
Related Topics: Human Resources, Management/Employee Development
Reg E Compliance - Five Best Practices for Handling Disputes
Presented by Susan Costonis
This event was recorded on Wednesday, October 9th, 2019.
We will review the steps required to handle disputes and inquiries and the time frames for resolving a claim for an unauthorized transaction.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Right of Rescission - Review and Update
Presented by 
Jack Holzknecht and Robin Cooper
This event was recorded on Wednesday, October 9th, 2019.
This two-hour program explains all of the rescission rules. It provides easy to understand answers to questions. and it provides a system to assure compliance.
Related Topics: Compliance, Lending
Violence in Your Workplace: Prevention & Response
Presented by Carol Dodgen
This event was recorded on Tuesday, October 8th, 2019.
In this presentation, we will analyze recent cases to identify unheeded warnings, and then identify physical security measures and procedures that either were not in place or were ignored.
Related Topics: Human Resources, Risk Management/Legal
FFIEC Cyber Compliance Update
Presented by Jon Waldman
This event was recorded on Tuesday, October 8th, 2019.
A solid understanding of all the cybersecurity related guidance is key in ensuring as aspects of cybersecurity compliance are being addressed.
Related Topics: Risk Management/Legal
Agricultural Loan Documentation & Administration
Presented by Robin Russell
This event was recorded on Monday, October 7th, 2019.
Learn about agricultural collateral, risk management, loan documentation, loan administration and loan monitoring.
Related Topics: Lending, Risk Management/Legal
Measuring Your Training Return On Investment (ROI)
Presented by 
Shivali Jaggi
This event was recorded on Friday, October 4th, 2019.
This webinar will share methods for measuring results and how to successfully communicate them with leadership.
Related Topics: Risk Management/Legal, Management/Employee Development
Training Return on Investments and Leadership Training - 2-Part Series
Presented by Shivali Jaggi
This event was recorded on Friday, October 4th, 2019.
Join one of the country’s premier training professionals to learn how to maximize the return on your limited resources.
Related Topics: Risk Management/Legal, Management/Employee Development
20 Tasks of the New Account Interview
Presented by Deborah Crawford
This event was recorded on Thursday, October 3rd, 2019.
This webinar will inform you about the deposit compliance rules and tasks your FI must follow and help you turn uncomfortable customer interviews into friendly and supportive conversations.
Related Topics: Compliance, Deposit Accounts
Managing a Successful Call Center
Presented by Janice Branch
This event was recorded on Thursday, October 3rd, 2019.
Learn coaching techniques, how to create a motivational workplace, and techniques to ensure your call center agents are well trained and execute their responsibilities effectively.
Related Topics: Management/Employee Development
Business Models Involving Convertible Virtual Currencies
Presented by Deborah Crawford
This event was recorded on Wednesday, October 2nd, 2019.
During this webinar we will explore the guidance and its implications for your BSA department.
Related Topics: Compliance, BSA, Deposit Accounts
Excel: Filtering and Slicing Data
Presented by David Ringstrom
This event was recorded on Wednesday, October 2nd, 2019.
In this webinar, we will discuss a number of techniques you can use to quickly sift through large amounts of data and stave off information overload.
Related Topics: Computer Skills
Quarterly Compliance Briefing: Fall 2019
Presented by Carl Pry
This event was recorded on Tuesday, October 1st, 2019.
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Related Topics: Compliance
Communicating with Executives
Presented by Philip Vassallo
This event was recorded on Tuesday, October 1st, 2019.
You will get insights in what to give executives when interacting with them in any communication mode—and how to respond when they approach you.
Related Topics: Management/Employee Development
IRAs: Distributions and Beneficiaries
Presented by Patrice Konarik
This event was recorded on Tuesday, October 1st, 2019.
If you are searching for a webinar where you will achieve that higher “comfort level” on these complicated topics, this seminar is “must-attend”.
Related Topics: IRAs
The Directors Education Series: Commercial Real Estate Cycles: Where are We Today?
Presented by Richard Hamm
This event was recorded on Tuesday, October 1st, 2019.
This program reviews the current CRE cycle from the perspective of the major property categories for both existing projects and also projects under construction.
Related Topics: Executive
FFIEC Guidance on Employees' Use of Social Media
Presented by Susan Orr
This event was recorded on Monday, September 30th, 2019.
The use of social media continues to increase as do the risks associated with its use, everyone should become familiar with this important guidance.
Related Topics: Compliance, Risk Management/Legal
Call Reports: RC-C Loan Coding and Related RC-R Reporting
Presented by 
Ann Thomas
This event was recorded on Friday, September 27th, 2019.
This webinar will help you learn the classification priority for reporting loan information correctly.
Related Topics: Lending, Reporting
Vital Checks and Deposit Issues
Presented by Deborah Crawford
This event was recorded on Thursday, September 26th, 2019.
Every single day the frontline handles routine matters that can cost your financial institution thousands of dollars if there is an error.
Related Topics: Compliance, Deposit Accounts
Using Business Tax Returns to Analyze Lending Requests
Presented by Vin DiCara
This event was recorded on Thursday, September 26th, 2019.
This webinar will educate course attendees in the ways in which business tax returns are both similar to and differ from conventional financial statements.
Related Topics: Sales, Lending, Risk Management/Legal
IRAs: Rollovers vs. Transfers
Presented by Patrice Konarik
This event was recorded on Wednesday, September 25th, 2019.
Learn about important recent changes to the world of IRA Rollovers.
Related Topics: IRAs
TRID: All About Construction Loans
Presented by Jerod Moyer
This event was recorded on Wednesday, September 25th, 2019.
Join Jerod Moyer of Banker’s Compliance Consulting for a two-hour webinar on the ins and outs of disclosing construction loans under TRID.
Related Topics: Lending, TRID, Compliance, Compliance
Lending to Churches & Other Religious Institutions
Presented by Jeffery Johnson
This event was recorded on Tuesday, September 24th, 2019.
This course will cover the major church lending risks and discusses how a bank can prudently manage these risks by exposing participants to the appropriate methods of analyzing and lending to Relig... More →
Related Topics: Lending
Legal Essentials for Lenders
Presented by Robin Russell
This event was recorded on Monday, September 23rd, 2019.
This program covers important legal issues and concepts which must be understood and consistently applied to avoid litigation and better serve customers.
Related Topics: Lending, Risk Management/Legal
Call Report for Banks - Recent Changes, Highlights, and Pitfalls
Presented by Ann Thomas
This event was recorded on Friday, September 20th, 2019.
The webinar will cover the latest revisions, including approved and proposed changes the Call Report.
Related Topics: Compliance, Risk Management/Legal, Reporting
W-9, W-8BEN and W-8BEN-E Forms and Info
Presented by Deborah Crawford
This event was recorded on Thursday, September 19th, 2019.
During this program, we will do a line-by-line review of the W-9 and W-8BEN forms and the subsequent tax reporting to the IRS.
Related Topics: Deposit Accounts, Reporting
Employment Records and How to Keep Them
Presented by Bob Gregg
This event was recorded on Thursday, September 19th, 2019.
This program provides information on what records you should keep, for how long, the issues of record creation, storage, and the DON'Ts which create major liabilities.
Related Topics: Human Resources
Incident Response and Forensics
Presented by Buzz Hillestad
This event was recorded on Wednesday, September 18th, 2019.
In this session we will explore possible threats that we should be prepared for and how to build a program to protect against them.
Related Topics: Risk Management/Legal
Thirty (30) Steps to Audit Your Safe Deposit Area
Presented by David P. McGuinn
This event was recorded on Wednesday, September 18th, 2019.
This webinar covers the “nuts and bolts” and the important steps that must be followed to audit your entire safe deposit function.
Related Topics: Risk Management/Legal, Safe Deposit
Best-Ever Compliance Checklists for Commercial Loans
Presented by Anne Lolley
This event was recorded on Tuesday, September 17th, 2019.
This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.
Related Topics: Compliance, Lending
Texas Home Equity Lending
Presented by Robin Russell
This event was recorded on Tuesday, September 17th, 2019.
On January 1, 2018 the Texas home equity reform constitutional amendment went into effect. This webinar reviews home equity lending and home equity lines of credit
Related Topics: Compliance, Lending
Advanced Financial Statement Analysis
Presented by David Osburn
This event was recorded on Tuesday, September 17th, 2019.
Attend this proactive webinar and learn a “comprehensive approach” to financial statement analysis.
Related Topics: Lending
Understanding Real Estate Loan Documents
Presented by Robin Russell
This event was recorded on Monday, September 16th, 2019.
Gain understanding of all sections of required real estate loan documents
Related Topics: Compliance, Lending, Risk Management/Legal
Loan Participations for Community Banks: Risks & Rewards
Presented by Robin Russell
This event was recorded on Friday, September 13th, 2019.
Gain a thorough understanding of Participation Agreements.
Related Topics: Lending
Alert! OFAC Changes
Presented by Deborah Crawford
This event was recorded on Thursday, September 12th, 2019.
The Department of the Treasury’s Office of Foreign Assets Control (OFAC) issued an interim final rule to amend the Reporting, Procedures and Penalties Regulations (the Regulations) to provide updat... More →
Related Topics: Compliance, Lending
Legal Liabilities when Check Fraud Occurs
Presented by Terri D. Thomas
This event was recorded on Thursday, September 12th, 2019.
Learn best practices for spotting and stopping fraud losses.
Related Topics: Risk Management/Legal, Deposit Accounts
Feedback and Coaching
Presented by Philip Vassallo
This event was recorded on Tuesday, September 10th, 2019.
This webinar covers the need to cultivate real relationships with those you coach, practical standards to assess them by, effective ways of offering feedback, and helpful proactive follow-up activi... More →
Related Topics: Management/Employee Development
Right of Setoff
Presented by Terri D. Thomas
This event was recorded on Tuesday, September 10th, 2019.
The risks of using the "Right of Setoff" process incorrectly can be costly to your financial institution. Learn how to use this process correctly.
Related Topics: Compliance, Risk Management/Legal
Fair Lending: Overview and New Developments
Presented by Carl Pry
This event was recorded on Monday, September 9th, 2019.
This program will help you to understand the extent and particulars of Regulation B, the Fair Housing Act (FHA), and guidance the regulatory agencies (including the CFPB) have introduced recently.<... More →
Related Topics: Compliance, Lending
Residential Construction Lending
Presented by Richard Hamm
This event was recorded on Monday, September 9th, 2019.
Receive an overview of the major issues involved in consumer or residential construction lending.
Related Topics: Lending
Seven Habits of Effective Credit Administration in Commercial Banks
Presented by Jeffery Johnson
This event was recorded on Friday, September 6th, 2019.
This course will address the factors you need to know to make a positive difference in the credit administration at your bank.
Related Topics: Lending
Deposit Operations Update: Changes for 2019
Presented by Deborah Crawford
This event was recorded on Thursday, September 5th, 2019.
This program will look at handling deceased accounts, overdrafts, Regulation E disputes and many more back of the house issues.
Related Topics: Compliance, Deposit Accounts
Federal Benefit Payments Garnishment Requirements
Presented by Terri D. Thomas
This event was recorded on Thursday, September 5th, 2019.
The rule not only supersedes state laws pertaining to how financial institutions process garnishments, but will also apply to state tax levies and warrants.
Related Topics: Compliance, Risk Management/Legal
FFIEC CAT vs InTREx
Presented by Jon Waldman
This event was recorded on Wednesday, September 4th, 2019.
In this presentation, we will review both processes; best practices using each, comparison of their differences, and how to leverage them together.
Related Topics: Risk Management/Legal
Top 10 Most Common TRID Issues
Presented by Jack Holzknecht
This event was recorded on Wednesday, September 4th, 2019.
This two-hour program reviews selected TRID amendment issues and explains how the amendments impact the existing rule.
Related Topics: Compliance, Lending, TRID, Compliance
CBD Oil and Your Bank: The Good, the Bad and the Ugly
Presented by Deborah Crawford
This event was recorded on Tuesday, September 3rd, 2019.
This webinar will look at the state statutes and discuss what your financial institution’s path may be for banking CBD Oil businesses.
Related Topics: Compliance, BSA, Deposit Accounts
For RMs: Banker's Top 10 for Sales Success
Presented by Alex Cole
This event was recorded on Tuesday, September 3rd, 2019.
We will take you through the Top 10 ideas that you must address to increase your sales success.
Related Topics: Sales
The Directors Education Series: Flood Insurance Principles
Presented by Patti Blenden
This event was recorded on Monday, September 2nd, 2019.
This program will discuss some of the core principals to keep in mind as well as the newest rules that went into effect in July 2019 that will further impact your institution as well as offer oppor... More →
Related Topics: Executive
Dealing with Appraisals: Regulations and Requirements
Presented by Carl Pry
This event was recorded on Thursday, August 29th, 2019.
Learn in-depth details of the appraisal and valuation process, from both the lender and appraiser side of the game.
Related Topics: Compliance, Lending
What to Do When a Customer Dies
Presented by Terri D. Thomas
This event was recorded on Thursday, August 29th, 2019.
We'll walk you through the complicated process of dealing with a customer's death - both on the deposit side and the loan side.
Related Topics: Risk Management/Legal
Compliance Rules for Commercial Loans Secured by Real Estate
Presented by Susan Costonis
This event was recorded on Wednesday, August 28th, 2019.
Real-life examples are used to explain how applicable regulations apply during the commercial loan application process.
Related Topics: Compliance, Lending
IRAs: The Basics Simplified
Presented by Patrice Konarik
This event was recorded on Wednesday, August 28th, 2019.
The goal of this Part I IRA Basic Webinar is to start at the beginning of "What is an IRA?" Who can have an IRA? How much can they contribute?
Related Topics: IRAs
IRAs: 4 Part Series
Presented by Patrice Konarik
This event was recorded on Wednesday, August 28th, 2019.
Everything you need to know about IRAs in a four part webinar series.
Related Topics: IRAs
Writing Effective Email
Presented by Philip Vassallo
This event was recorded on Tuesday, August 27th, 2019.
Learn how to write and respond to emails efficiently and accurately, get remedies for problematic messages, and leave with guidelines for managing emails.
Related Topics: Computer Skills, Management/Employee Development
Key Ratio Analysis
Presented by David Osburn
This event was recorded on Tuesday, August 27th, 2019.
Attend this proactive webinar and learn a “five-step” analysis plan including liquidity, activity, leverage, operating performance, and cash flow analysis which will clarify and “unify” this often ... More →
Related Topics: Lending, Management/Employee Development
Alert! Regulation CC Changes
Presented by Deborah Crawford
This event was recorded on Monday, August 26th, 2019.
The Consumer Financial Protection Bureau and the Federal Reserve Board jointly published amendments to Regulation CC that implement a statutory requirement to adjust for inflation the amount of fun... More →
Related Topics: Compliance, Lending
Accounting Basics
Presented by Tom Carlin
This event was recorded on Friday, August 23rd, 2019.
This course provides participants with a sound understanding of the fundamentals of accrual accounting and how it differs from cash accounting.
Related Topics: Lending, Risk Management/Legal
Lending for Non-Lenders
Presented by Tom Carlin
This event was recorded on Thursday, August 22nd, 2019.
The focus of this course will be the activities associated with Qualitative and Quantitative Analysis when underwriting evaluates a commercial lending request.
Related Topics: Lending, Risk Management/Legal
Driving Results with Your Bank's Data
Presented by David Carlson
This event was recorded on Thursday, August 22nd, 2019.
During this session, we will explore specific and actionable strategies to use internal data to grow core customers, increase core deposits, and deepen customer relationships.
Related Topics: Executive
SSAE18, SOC 1, SOC 2 - What Do I Need?
Presented by Jon Waldman
This event was recorded on Wednesday, August 21st, 2019.
We will explore the different types of SOC reports provided by vendors and highlight the best items that should be requested from vendors.
Related Topics: Risk Management/Legal
The ACH Audit & Risk Assessment: What You Need to Know
Presented by Kate Cole
This event was recorded on Wednesday, August 21st, 2019.
Join us to learn the difference between an ACH assessment and an audit, what you're looking for when completing both and how to avoid common mistakes and violations.
Related Topics: Auditing, Risk Management/Legal
Endorsements - Consumers, Businesses and Fiduciaries
Presented by Deborah Crawford
This event was recorded on Tuesday, August 20th, 2019.
This program will look at who has the right to endorse the back of the check and where is proper endorsement placement.
Related Topics: Compliance, Lending
Marketing & Advertising Compliance
Presented by Carl Pry
This event was recorded on Monday, August 19th, 2019.
As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.
Related Topics: Compliance, Risk Management/Legal
How to Analyze the Purchase of an Existing Business
Presented by Vin DiCara
This event was recorded on Monday, August 19th, 2019.
Lenders will gain a greater understanding and comfort level with the methodologies to use for analyzing these types of borrowing requests.
Related Topics: Lending
Headache Remedies for Supervisors
Presented by Honey Shelton
This event was recorded on Friday, August 16th, 2019.
Learn how to encourage Personal Accountability with your staff by addressing chronic behaviors that work against the culture and work environment you want to have in place.
Related Topics: Human Resources, Management/Employee Development
Vendor Management - How Model Risk Fits In
Presented by Marci Malzahn
This event was recorded on Thursday, August 15th, 2019.
You will walk away with a clearer understanding of where Vendor Management and Model Risk Management fit it within your ERM program.
Related Topics: Risk Management/Legal, Executive
Compliance Management
Presented by David Dickinson
This event was recorded on Thursday, August 15th, 2019.
Join us for a two-hour webinar on Compliance Management. All banks should have an effective Compliance Management System.
Related Topics: Compliance, Risk Management/Legal
Providing Accurate and Timely Adverse Action Notices
Presented by Jack Holzknecht
This event was recorded on Wednesday, August 14th, 2019.
This webinar covers the proper and timely handling of denial notices in accordance with ECOA/Regulation B and FCRA.
Related Topics: Compliance, Lending
Do’s and Don’ts on Power of Attorney Documents
Presented by Deborah Crawford
This event was recorded on Tuesday, August 13th, 2019.
This program will look at power of attorney “dos and don’ts” and how to prevent your institution from making costly mistakes in handling these high-risk documents.
Related Topics: Compliance, Deposit Accounts
Call Report - Lending Schedules for Banks
Presented by Ann Thomas
This event was recorded on Tuesday, August 13th, 2019.
This webinar will help you learn the classification priority for reporting loan information correctly.
Related Topics: Reporting
Strategic Loan Pricing
Presented by Richard Hamm
This event was recorded on Monday, August 12th, 2019.
With intense competition to capture loans, now more than ever it is important to have a strategic approach to loan pricing.
Related Topics: Lending
ACH Exception Processing
Presented by Kate Cole
This event was recorded on Friday, August 9th, 2019.
There is an exception to many rules, including ACH.
Related Topics: Compliance, Risk Management/Legal
Deposit Compliance Issues
Presented by Deborah Crawford
This event was recorded on Thursday, August 8th, 2019.
During this program we will cover some of the major issues that affect the compliance of your financial institution from these regulations.
Related Topics: Compliance, Deposit Accounts
TILA/RESPA Mortgage Servicing Rules
Presented by Michael Christians
This event was recorded on Thursday, August 8th, 2019.
This webinar discusses your bank’s servicing responsibilities under both Regulation Z and Regulation X.
Related Topics: Lending, Risk Management/Legal
Do's and Don’ts on Formal and Informal Trust Accounts
Presented by Deborah Crawford
This event was recorded on Wednesday, August 7th, 2019.
This webinar will cover standard trust-opening procedures and many “do's and don’ts” that arise as trusts and account holder situations change.
Related Topics: Compliance, BSA
Creating Effective Anti-Harassment Policies and Process
Presented by Bob Gregg
This event was recorded on Wednesday, August 7th, 2019.
This presentation covers the necessary ingredients of an effective harassment policy.
Related Topics: Human Resources, Risk Management/Legal
Excel Explained: Budget Spreadsheets
Presented by David Ringstrom
This event was recorded on Tuesday, August 6th, 2019.
Participants will learn how to create resilient and dynamic budget spreadsheets in this valuable webinar.
Related Topics: Computer Skills
Director Compensation and Compensation Committee Best Practices
Presented by Mike Blanchard & Matt Brei
This event was recorded on Tuesday, August 6th, 2019.
In this webinar, we will discuss director compensation trends including a general breakdown of the various components included in the total director compensation package.
Related Topics: Human Resources
Assessing Your Bank’s Call Center to Take it to the Next Level
Presented by 
Brian Walker
This event was recorded on Monday, August 5th, 2019.
This webinar will provide tools to baseline and evaluate the effectiveness of your call center.
Related Topics: Human Resources, Management/Employee Development
Unclaimed Property Compliance for Financial Institutions
Presented by Maggie Young, Michael Unger, and Zach Robbins
This event was recorded on Friday, August 2nd, 2019.
This webinar will focus on the complex state unclaimed property reporting requirements and the unique challenges facing financial institutions.
Related Topics: Compliance, Risk Management/Legal
Excel Explained: Intermediate Pivot Tables
Presented by David Ringstrom
This event was recorded on Thursday, August 1st, 2019.
After participating in David’s presentation, you’ll be equipped to create self-updating titles for charts and pivot charts, expand and collapse pivot table elements, drill down into numbers with a ... More →
Related Topics: Computer Skills
Accounts Receivable and Inventory Financing
Presented by Jeffery Johnson
This event was recorded on Thursday, August 1st, 2019.
This course will cover Accounts Receivable and Inventory Financing risks, and present how a bank can prudently manage these risks.
Related Topics: Lending
The Directors Education Series: UDAAP
Presented by Deborah Crawford
This event was recorded on Thursday, August 1st, 2019.
During this program we will review the history of UDAAP, examples of the violation of things that are fair, the four P's of deception and the newer terminology of "abusive".
Related Topics: Executive
SAR Decision Making
Presented by Deborah Crawford
This event was recorded on Wednesday, July 31st, 2019.
This program includes a review of the SAR and its data fields.
Related Topics: Compliance, BSA
Untangling the Web of Fee Disclosures
Presented by Jack Holzknecht
This event was recorded on Wednesday, July 31st, 2019.
This webinar will help you untangle the intricacies of numerous fee disclosure requirements.
Related Topics: Compliance, Lending
Writing High-Impact Executive Summaries
Presented by Philip Vassallo
This event was recorded on Tuesday, July 30th, 2019.
Learn how to create and critique memorable, results-driven executive summaries.
Related Topics: Sales, Human Resources
Business Development for All Responsible Parties
Presented by Honey Shelton
This event was recorded on Tuesday, July 30th, 2019.
This online seminar teaches those charged with business development responsibilities the primary skills, thought processes and behaviors necessary to expand relationships.
Related Topics: Human Resources, Management/Employee Development
CRE Appraisals: Regulations and the Review Process
Presented by Richard Hamm
This event was recorded on Monday, July 29th, 2019.
This session will cover the key issues from the December 2010 Interagency Appraisal and Evaluation Guidelines, the October 2018 Frequently Asked Questions on the Appraisal Regulations and the Inter... More →
Related Topics: Lending
Analyzing the Balance Sheet and Income Statement
Presented by Tom Carlin
This event was recorded on Friday, July 26th, 2019.
The principal goal of this course is to enable you to analyze the balance sheet and income statement.
Related Topics: Risk Management/Legal, Lending
Online Deposit Account Opening
Presented by Deborah Crawford
This event was recorded on Thursday, July 25th, 2019.
How to comply with all the new account opening procedures using the online mechanism, and meet examiner expectations and scrutiny.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Fair Lending
Presented by Jerod Moyer
This event was recorded on Thursday, July 25th, 2019.
Join us for a two-hour webinar dissecting the compliance requirements related to Fair Lending.
Related Topics: Compliance, Lending, Risk Management/Legal
10 Overdraft Privilege Hotspots Including Regulations, Lawsuits & Guidance
Presented by Deborah Crawford
This event was recorded on Tuesday, July 23rd, 2019.
We will take a look at litigation, federal laws, state law issues and other ODP “hotspots” in this regulatory environment.
Related Topics: Compliance
CRA Nuts & Bolts - Five Steps to Pass the Exam
Presented by Susan Costonis
This event was recorded on Tuesday, July 23rd, 2019.
We will review the steps required to establish your case and demonstrate why your CRA program qualifies for a "Satisfactory" or possibly "Outstanding" rating.
Related Topics: Compliance
UCC Rules: How to Comply to Attach and Perfect Secured Transactions
Presented by Jeffery Johnson
This event was recorded on Monday, July 22nd, 2019.
Learn how to document, close and record secured transactions covered by the Uniform Commercial Code.
Related Topics: Compliance, Lending
Closing Accounts
Presented by Deborah Crawford
This event was recorded on Friday, July 19th, 2019.
This program will focus on the personal account issues of closing accounts and taking off signers in this complex world.
Related Topics: Risk Management/Legal, Deposit Accounts
Limited Liability Companies: Do's and Don'ts
Presented by Deborah Crawford
This event was recorded on Thursday, July 18th, 2019.
Learn how to open, document, change signers, and handle the paperwork on these interesting accounts.
Related Topics: Deposit Accounts
State of HMDA in 2019
Presented by Carl Pry
This event was recorded on Thursday, July 18th, 2019.
We’ll discuss the current state of HMDA and get your questions answered.
Related Topics: Compliance, Lending
Introduction to Commercial Lending
Presented by David Osburn
This event was recorded on Wednesday, July 17th, 2019.
This webinar covers the basics of Commercial Lending and is a must for all new commercial lenders and/or those individuals who want to explore this vital discipline!
Related Topics: Lending
New BSA Officer Training
Presented by Deborah Crawford
This event was recorded on Tuesday, July 16th, 2019.
We will help you set up a framework to begin your new job and organize the sections of the BSA exam manual and law so you will know how to begin.
Related Topics: BSA
Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.
Presented by Terri D. Thomas
This event was recorded on Tuesday, July 16th, 2019.
Learn how to deal effectively with these documents and the parties who serve them upon you.
Related Topics: Risk Management/Legal
ATM Jackpotting and Unlimited Operations
Presented by Jon Waldman
This event was recorded on Monday, July 15th, 2019.
This session is intended to ensure that ATM security has moved up on your radar and been properly integrated into your risk assessment program.
Related Topics: Risk Management/Legal
UDAAP: An Acronym You NEED To Know!
Presented by Michael Christians
This event was recorded on Friday, July 12th, 2019.
We’ll take a look at guidance issued by the CFPB that discusses UDAAP risk related to credit card promotional offers and debt collection practices.
Related Topics: Risk Management/Legal, Lending
Flood Insurance: Compliance Issues
Presented by Carl Pry
This event was recorded on Thursday, July 11th, 2019.
We'll concentrate on some of the more vexing current issues in flood compliance by talking through sample scenarios and explaining best practices in keeping your portfolio covered.
Related Topics: Compliance, Lending
Lending to Local Government Units
Presented by Jeffery Johnson
This event was recorded on Thursday, July 11th, 2019.
Learn the major credit factors to examine to predict the repayment capability of a municipality or other governmental unit.
Related Topics: Compliance, Lending
Best-Ever Compliance Checklists for Consumer Loans
Presented by Anne Lolley
This event was recorded on Wednesday, July 10th, 2019.
Colorful easy-to-use checklists lead lenders and processors through the various compliance requirements.
Related Topics: Compliance, Lending
Executive Total Compensation – Strategies to Motivate and Incent
Presented by Mike Blanchard & Matt Brei
This event was recorded on Wednesday, July 10th, 2019.
This will focus on the primary elements of the executive total compensation package and how these elements can be utilized to motivate and incentivize members of the senior leadership team to effec... More →
Related Topics: Human Resources
CRE Appraisals: Appraisal Components, Approaches to Value and Cap Rates
Presented by Richard Hamm
This event was recorded on Tuesday, July 9th, 2019.
Fundamental principles and features and CRE appraisals are covered.
Related Topics: Lending
Dealing with Dysfunctional Teams
Presented by Janice Branch
This event was recorded on Tuesday, July 9th, 2019.
Join one of the industry’s top trainers and learn how to excel at building teams that take your company where it wants to go.
Related Topics: Human Resources, Management/Employee Development
6 Steps of an IT Audit Program
Presented by Chad Knutson
This event was recorded on Monday, July 8th, 2019.
This session will examine in more detail how the IT Audit Program integrates with the Information Security Program.
Related Topics: Risk Management/Legal
The Directors Education Series: Cybersecurity in Mergers and Acquisitions
Presented by Chad Knutson
This event was recorded on Tuesday, July 2nd, 2019.
This session will review the cybersecurity risks that financial institutions face when merging or acquiring another organization.
Related Topics: Executive
Troubled Debt Restructuring
Presented by Jeffery Johnson
This event was recorded on Monday, July 1st, 2019.
Attending this webinar will enable you to recognize a true TDR so that regulator reporting is accurate and to know how to manage them from an lending and accounting perspective.
Related Topics: Lending, Management/Employee Development
Role of the Information Security Officer
Presented by Susan Orr
This event was recorded on Friday, June 28th, 2019.
When it comes to information and cyber security the responsibility falls at several levels including the Board of Directors and Senior Management.
Related Topics: Risk Management/Legal
Human Trafficking and Human Smuggling
Presented by Deborah Crawford
This event was recorded on Thursday, June 27th, 2019.
Learn what the differences in these two crimes are and how we can detect these criminals in the banking system.
Related Topics: Lending, Risk Management/Legal
Records Management and Retention
Presented by Carl Pry
This event was recorded on Thursday, June 27th, 2019.
Records management is the point of convergence of these resources, which is why effective and reliable records management must be part of your Compliance Program.
Related Topics: Compliance, Risk Management/Legal
Do’s and Don’ts on Checks
Presented by Deborah Crawford
This event was recorded on Wednesday, June 26th, 2019.
Learn the safe way to handle checks and be sure that you and your financial institution can be protected from loss on the negotiable instruments.
Related Topics: Compliance, Lending
Common Pitfalls of ARM Disclosures
Presented by Jack Holzknecht
This event was recorded on Wednesday, June 26th, 2019.
This two-hour program explains how to avoid problems when developing, maintaining and auditing ARM disclosures.
Related Topics: Compliance, Lending
Signature Card Danger Zones
Presented by Deborah Crawford
This event was recorded on Tuesday, June 25th, 2019.
This is a "must attend" webinar to learn about risks, liability and losses that can occur due to signature card contracts and, most importantly, how to avoid these issues!
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
15 Reasons Training Doesn’t Stick
Presented by Honey Shelton
This event was recorded on Tuesday, June 25th, 2019.
Join one of the country’s premier train the trainer instructors on how to get the most return on your training investment by staying in the right lane when you want to turnaround or prevent perform... More →
Related Topics: Human Resources, Management/Employee Development
Business, Industry and Management Risk Assessment
Presented by Tom Carlin
This event was recorded on Monday, June 24th, 2019.
This course is designed to help participants integrate the analysis of risks associated with the industry, business and management of the company into the overall credit underwriting process.
Related Topics: Risk Management/Legal, Management/Employee Development
Residential Construction Lending
Presented by Jeffery Johnson
This event was recorded on Friday, June 21st, 2019.
Many problems can occur during construction that can leave lenders highly exposed unless they are underwritten properly.
Related Topics: Lending
Three Key Risk Assessments in Your ERM Program: ERM, IT, and Internal Controls
Presented by Marci Malzahn
This event was recorded on Thursday, June 20th, 2019.
You will walk away with practical tools and examples you can implement in your organization immediately.
Related Topics: Risk Management/Legal, Executive
HMDA Advanced Lessons
Presented by David Dickinson
This event was recorded on Thursday, June 20th, 2019.
David will provide understanding into the data fields that are giving banks the most headaches and help navigate a path to a higher level of HMDA understanding.
Related Topics: Compliance, Lending
Environmental Risk Assessment in Commercial Real Estate Lending
Presented by Robin Russell
This event was recorded on Wednesday, June 19th, 2019.
This webinar will cover the environmental aspects of the OCC’s risk management guidelines for commercial real estate lending as well as their practical implications for your bank.
Related Topics: Risk Management/Legal
BSA: Professional Money Laundering Businesses
Presented by Deborah Crawford
This event was recorded on Wednesday, June 19th, 2019.
During this program, we will look at the professionals who help the criminal enterprise.
Related Topics: Compliance, Risk Management/Legal, BSA
Quarterly Compliance Briefing: Summer 2019
Presented by Carl Pry
This event was recorded on Tuesday, June 18th, 2019.
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Related Topics: Compliance
Improving Employee Performance in Everyday Work Situations & Reviews
Presented by Ross Blake
This event was recorded on Tuesday, June 18th, 2019.
Learn how to give employees feedback to gain their cooperation to improve performance.
Related Topics: Human Resources, Management/Employee Development
Evaluating Financial Projections
Presented by Vin DiCara
This event was recorded on Monday, June 17th, 2019.
Developing financial projections are an excellent exercise for a business to pursue since this requires a business owner to think about the future and to develop a plan for achieving its future goa... More →
Related Topics: Lending
Indirect Lending
Presented by Bruce Hull
This event was recorded on Thursday, June 13th, 2019.
Do you have controls in place to adequately monitor your indirect loan program?
Related Topics: Lending
Being Strategic with Base Compensation for Non-Executive Positions
Presented by Mike Blanchard & Matt Brei
This event was recorded on Thursday, June 13th, 2019.
Our focus in this session is helping HR professionals sort through some of the compensation related challenges they may encounter outside of the executive level.
Related Topics: Human Resources
Loan Structure, Documentation and Compliance
Presented by David Osburn
This event was recorded on Wednesday, June 12th, 2019.
Attend this proactive webinar and receive a thorough overview of commercial lending requirements from a “loan” structure, documentation, and compliance perspective.
Related Topics: Lending
What Banks are Doing to Streamline Commercial Lending
Presented by 
Timothy Reimink and Nicholas Moore
This event was recorded on Wednesday, June 12th, 2019.
This presentation will describe what Crowe sees banks doing to streamline commercial lending.
Related Topics: Lending
Upside Down Thinking on Efficiency - Do You Have Your Priorities Backwards?
Presented by David Carlson
This event was recorded on Tuesday, June 11th, 2019.
Once a financial institution can no longer materially improve its efficiency ratio by further reducing costs, what’s next?
Related Topics: Executive
Notary Public
Presented by Terri D. Thomas
This event was recorded on Tuesday, June 11th, 2019.
Notaries and others will learn best practices for dealing with issues unique to the financial industry.
Related Topics: Risk Management/Legal
CRE Lending: Property Types, Lease Structures and Other Non-Financial Risks
Presented by Richard Hamm
This event was recorded on Monday, June 10th, 2019.
Learn to assess the important qualitative or non-financial factors that influence CRE performance over time.
Related Topics: Lending
Preventing Violence in the Workplace
Presented by Bob Gregg
This event was recorded on Friday, June 7th, 2019.
Learn about legal and practical issues related to workplace violence, including the ADA Direct Threat standards. We'll also address policies and best practices.
Related Topics: Human Resources, Risk Management/Legal
Bank Call Report Preparation for Beginners - Part 5
Presented by Ann Thomas
This event was recorded on Thursday, June 6th, 2019.
For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.
Related Topics: Reporting
Secrets to Being a Great Call Center Agent
Presented by Janice Branch
This event was recorded on Thursday, June 6th, 2019.
Call Centers create a competitive advantage for organizations that learn to create them well and train their agents to know what to say, what not to say, and how to sell while maximizing productivi... More →
Related Topics: Management/Employee Development
Excel Explained: Pivot Tables 101
Presented by David Ringstrom
This event was recorded on Wednesday, June 5th, 2019.
Excel expert David H. Ringstrom, CPA, focuses on the basics of using Excel pivot tables in this comprehensive presentation.
Related Topics: Computer Skills
ACH Origination for Lenders and Cash Management
Presented by Kate Cole
This event was recorded on Wednesday, June 5th, 2019.
In this session we will explain why you need to be compliant with the ACH Rules and the ramifications if you are not.
Related Topics: Risk Management/Legal
The Power of Storytelling
Presented by Philip Vassallo
This event was recorded on Tuesday, June 4th, 2019.
This webinar offers you practical insights into the time-honored tradition of storytelling.
Related Topics: Management/Employee Development
25 Baseline Controls Banks Struggle to Implement
Presented by Jon Waldman
This event was recorded on Tuesday, June 4th, 2019.
We have identified the top 25 most common baseline controls not implemented by financial institutions.
Related Topics: Risk Management/Legal
Key Ratios
Presented by Vin DiCara
This event was recorded on Monday, June 3rd, 2019.
This program will examine commonly used ratios to determine what they mean and what they tell us about a business.
Related Topics: Lending
The Directors Education Series: BSA Update
Presented by Deborah Crawford
This event was recorded on Monday, June 3rd, 2019.
During this webinar we will update your director's BSA information for 2019.
Related Topics: Executive
FDIC INTREx Work Program
Presented by Susan Orr
This event was recorded on Friday, May 31st, 2019.
First the Regulators rolled out the Cyber Assessment Tool (CAT), then one year later the FDIC released its new Information Technology Risk Examination Program - or InTREx for short.
Related Topics: Risk Management/Legal
CECL Methodology: The New Accounting Standard
Presented by Jeffery Johnson
This event was recorded on Thursday, May 30th, 2019.
This program is designed to review the elements and thought process in establishing and maintaining an adequate ALLL level under the new regulatory guidance referred to as CECL.
Related Topics: Lending, Risk Management/Legal
Bank Call Report Preparation for Beginners - Part 4
Presented by Ann Thomas
This event was recorded on Thursday, May 30th, 2019.
For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.
Related Topics: Reporting
Audit Report Writing
Presented by Philip Vassallo
This event was recorded on Wednesday, May 29th, 2019.
You'll receive excellent resources that you can continually turn to during intense, complex audit engagements.
Related Topics: Auditing, Management/Employee Development
Living Trust Documents
Presented by Terri D. Thomas
This event was recorded on Wednesday, May 29th, 2019.
This two-hour presentation will provide financial institution personnel with best practices to use in dealing with these complex legal documents.
Related Topics: Risk Management/Legal
For Bank Managers: Hire Your Next Banking Sales Superstar
Presented by Alex Cole
This event was recorded on Tuesday, May 28th, 2019.
This webinar will provide you with a proven process for searching, interviewing, hiring and on-boarding bankers who will be successful salespeople.
Related Topics: Sales, Management/Employee Development
You're the New Supervisor! Fasten Your Seat Belt!
Presented by Honey Shelton
This event was recorded on Tuesday, May 28th, 2019.
This program will ramp up leadership skills and address critical supervisory issues necessary to become an extraordinary supervisor.
Related Topics: Human Resources, Management/Employee Development
CRE Lending: Cash Flow Analysis & Cap Rates
Presented by Richard Hamm
This event was recorded on Thursday, May 23rd, 2019.
This program covers the key variables and concepts for determining CRE cash flow and transaction-level stress-testing.
Related Topics: Lending
Bank Call Report Preparation for Beginners - Part 3
Presented by Ann Thomas
This event was recorded on Thursday, May 23rd, 2019.
For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.
Related Topics: Reporting
High Touch Coaching in a High-Tech World
Presented by 
Mark Trinkle
This event was recorded on Wednesday, May 22nd, 2019.
This workshop will provide a framework to help sales managers deliver high touch coaching to grow relationships and revenue in this high-tech world.
Related Topics: Sales, Management/Employee Development
Third Party and Fourth Party Management
Presented by Jon Waldman
This event was recorded on Wednesday, May 22nd, 2019.
We will explore best practices for Vendor Management, Third Party Risk Management, Fourth Party Management and Customer Risk Management.
Related Topics: Risk Management/Legal
Developing a Strong Enterprise-Wide Risk Assessment for Your ERM Program
Presented by Marci Malzahn
This event was recorded on Tuesday, May 21st, 2019.
This webinar will take you through a step-by-step process to develop Risk Assessments to address key areas of your institution.
Related Topics: Risk Management/Legal, Executive
BSA/AML for Lenders
Presented by Carl Pry
This event was recorded on Tuesday, May 21st, 2019.
This two-hour program will assist your bank in determining whether your BSA Compliance Program adequately includes controls, such as training, policies and procedures, monitoring, etc for loan prod... More →
Related Topics: Lending, BSA
Call Center Representative Training
Presented by J.T. Turner
This event was recorded on Monday, May 20th, 2019.
This webinar will focus on the customer service aspects of Call Centers.
Related Topics: Sales, Management/Employee Development
Call Reports: RC-C Loan Coding and Related RC-R Reporting
Presented by Ann Thomas
This event was recorded on Friday, May 17th, 2019.
This webinar will help you learn the classification priority for reporting loan information correctly.
Related Topics: Lending, Reporting
Elder Financial Exploitation
Presented by Deborah Crawford
This event was recorded on Thursday, May 16th, 2019.
During this program, we will look at the problem of elder abuse and see what our role can be in protecting our elderly.
Related Topics: Lending, Risk Management/Legal
Bank Call Report Preparation for Beginners - Part 2
Presented by Ann Thomas
This event was recorded on Thursday, May 16th, 2019.
For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.
Related Topics: Reporting
Opening Accounts for Marijuana Related Businesses
Presented by Deborah Crawford
This event was recorded on Wednesday, May 15th, 2019.
Thirty-three states now have marijuana statutes of some sort. Are you going to bank this industry?
Related Topics: Compliance, Lending
Customer Service vs. Customer Experience
Presented by Janice Branch
This event was recorded on Tuesday, May 14th, 2019.
Financial institutions looking for ways to increase the relationship with the customer know that the success of the relationship is in the hands of the people who wait on and assist customers every... More →
Related Topics: Management/Employee Development
Handling Loan Applications – What can go wrong?
Presented by Susan Costonis
This event was recorded on Tuesday, May 14th, 2019.
Join this fast-paced webinar to understand the application process with step-by-step instructions and actual examples that explain the requirements of several confusing regulations in terms that ar... More →
Related Topics: Compliance, Lending
OFAC: Can We Comply?
Presented by Deborah Crawford
This event was recorded on Tuesday, May 14th, 2019.
In today’s shifting political landscape, the questions is can we comply?
Related Topics: Compliance
Advanced Commercial Loan Documentation
Presented by Robin Russell
This event was recorded on Monday, May 13th, 2019.
Everything a commercial loan officer should know about the core commercial loan documentation package.
Related Topics: Lending, Risk Management/Legal
Introduction to ACH: The Basics
Presented by Kate Cole
This event was recorded on Friday, May 10th, 2019.
The ACH Basics and Overview is designed as an introduction to ACH processing.
Related Topics: Risk Management/Legal
BSA: CIP and CDD
Presented by Deborah Crawford
This event was recorded on Thursday, May 9th, 2019.
This program will evaluate CDD and EDD regulation, exam guidance and provide thoughts on how to proceed with a program that is sales friendly to the account holder.
Related Topics: Risk Management/Legal, BSA
Bank Call Report Preparation for Beginners - Part 1
Presented by Ann Thomas
This event was recorded on Thursday, May 9th, 2019.
For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.
Related Topics: Reporting
Bank Call Report Preparation for Beginners - Five Part Series
Presented by Ann Thomas
This event was recorded on Thursday, May 9th, 2019.
For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.
Related Topics: Reporting
Lending 101
Presented by Anne Lolley
This event was recorded on Wednesday, May 8th, 2019.
In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.
Related Topics: Lending
Lessons Learned - Recent Lending Compliance Enforcement Actions
Presented by Jack Holzknecht
This event was recorded on Wednesday, May 8th, 2019.
This two-hour webinar is designed to make attendees aware of recent enforcement actions, the actions required in response to the action and the penalties or costs imposed with the hope that armed w... More →
Related Topics: Compliance, Lending
New Federal Overtime Regulations – What You Need to Know
Presented by Steven Greene
This event was recorded on Tuesday, May 7th, 2019.
This presentation specifically addresses how the proposed regulations impact the banking industry, what preparation steps would be advisable, updated enforcement guidance from the Wage & Hour Divis... More →
Related Topics: Compliance, Human Resources
Equipment Lease Financing
Presented by Robin Russell
This event was recorded on Tuesday, May 7th, 2019.
This webinar focuses on the many aspects of equipment lease financing, from structure and documentation to monitoring and administration.
Related Topics: Lending
Introduction to Consumer Lending
Presented by David Osburn
This event was recorded on Monday, May 6th, 2019.
The webinar will cover the basics of consumer lending including the consumer loan function, marketing consumer loans, and making consumer lending decisions.
Related Topics: Lending
Loan Participations: What You Should Know
Presented by Jeffery Johnson
This event was recorded on Friday, May 3rd, 2019.
Learn the basic requirements for successful loan participations or syndications.
Related Topics: Lending
20 Legal Account Ownerships, Titles, Sample Signature Cards and Legal Documentation
Presented by Deborah Crawford
This event was recorded on Thursday, May 2nd, 2019.
This program is an A-Z on account ownership and documentation.
Related Topics: Compliance, Risk Management/Legal, BSA
FFIEC Mobile Services Guidance Review
Presented by Jon Waldman
This event was recorded on Thursday, May 2nd, 2019.
We will discuss the expectations within the FFIEC Retail Payments Booklet.
Related Topics: Risk Management/Legal
Mortgage Origination Compliance: Part 2
Presented by Carl Pry
This event was recorded on Wednesday, May 1st, 2019.
In Part 2 of this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.
Related Topics: Compliance, Lending
Controlling the Risks of Power of Attorney Documents
Presented by Terri D. Thomas
This event was recorded on Wednesday, May 1st, 2019.
This two-hour presentation will provide financial institution personnel with best practices to use when dealing with these complex legal documents.
Related Topics: Risk Management/Legal
The Directors Education Series: Cybersecurity in Banking - 2019
Presented by Chad Knutson
This event was recorded on Wednesday, May 1st, 2019.
This program will review top cybersecurity threats facing financial institutions today and what to be aware of with each. As well as new legal precedents that are being set, increasing liability fo... More →
Related Topics: Executive
Coaching Tellers to Excellence
Presented by Janice Branch
This event was recorded on Tuesday, April 30th, 2019.
This program will help you see how you can put coaching techniques into your leadership skills and get positive and meaningful results.
Related Topics: Management/Employee Development
Red Flags for Money Laundering for the Front Line
Presented by Deborah Crawford
This event was recorded on Tuesday, April 30th, 2019.
This program will answer commonly asked frontline questions and it will go over the red flags for money laundering for deposits and loans.
Related Topics: Compliance, BSA
Five Ways to Jump-Start Your Core Deposit Growth in 2019
Presented by Brett Walburn
This event was recorded on Monday, April 29th, 2019.
In this highly-competitive, rising-rate environment, demand for core funding is high, and many community institutions are scrambling to keep pace.
Related Topics: Executive
Federal Compliance School OnDemand with Live Streaming
Presented by Carl Pry
This event was recorded on Monday, April 29th, 2019.
Attend this Federal Compliance School via Live Streaming Video!
Related Topics: Compliance
Understanding Commercial Loan Documents
Presented by Robin Russell
This event was recorded on Friday, April 26th, 2019.
The instructor will lead participants through all sections of the various required loan documents.
Related Topics: Lending
10 BSA Exam Hot Spots
Presented by Deborah Crawford
This event was recorded on Thursday, April 25th, 2019.
We will look at the top exam issues for 2019 and focus on avoiding the mishaps of poor planning on your examination.
Related Topics: Compliance, BSA
Mortgage Origination Compliance: Part 1
Presented by Carl Pry
This event was recorded on Thursday, April 25th, 2019.
In Part 1 of this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.
Related Topics: Compliance, Lending
Mortgage Origination Compliance: A 2-Part Series
Presented by Carl Pry
This event was recorded on Thursday, April 25th, 2019.
In this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.
Related Topics: Compliance, Lending
Creating the Right ERM Program for YOUR Community Bank
Presented by Marci Malzahn
This event was recorded on Wednesday, April 24th, 2019.
You will learn how to put your program together using all the parts you already have in your bank.
Related Topics: Risk Management/Legal, Executive
Developing and Organizing an Effective Remote Deposit Capture Program (RDC)
Presented by Susan Orr
This event was recorded on Wednesday, April 24th, 2019.
We'll outline the detailed information you should add to your documents and processes to support a thorough due diligence, risk assessment, and annual oversight of your customers.
Related Topics: Risk Management/Legal
Opening Fiduciary Accounts
Presented by Deborah Crawford
This event was recorded on Tuesday, April 23rd, 2019.
We will cover the documents needed, the signature set up and managing fiduciary money.
Related Topics: Compliance, Lending
Safe Deposit Vault Security & Disaster Recovery Essentials
Presented by David P. McGuinn
This event was recorded on Tuesday, April 23rd, 2019.
Whether you have 50 boxes or 5,000, this presentation provides a realistic and well-organized method of reviewing and auditing your procedures before a catastrophe occurs.
Related Topics: Risk Management/Legal, Safe Deposit
Basics of Banking: An Overview
Presented by David Osburn
This event was recorded on Monday, April 22nd, 2019.
This webinar will provide an “introduction” to the banking industry and touch on most all aspects of banking.
Related Topics: Lending
Loan Structuring Basics
Presented by Tom Carlin
This event was recorded on Friday, April 19th, 2019.
The principal goal of this course is to enable you to appropriately structure credit exposures, matching loan type, terms and conditions to the borrower’s identified primary and secondary loan repa... More →
Related Topics: Lending
Escrow Accounts Compliance
Presented by David Dickinson
This event was recorded on Thursday, April 18th, 2019.
Join us for a two-hour webinar on Escrow Accounts to get a clear understanding of how to set up and maintain compliant escrow accounts.
Related Topics: Compliance, Lending
Regulation O - Lending to Insiders
Presented by Jack Holzknecht
This event was recorded on Wednesday, April 17th, 2019.
This program provides the information needed by the lending, compliance and audit staff to assure ongoing compliance with the regulation.
Related Topics: Compliance, Lending
Flood Insurance Compliance
Presented by Jerod Moyer
This event was recorded on Tuesday, April 16th, 2019.
Join us for a webinar covering the flood insurance compliance HOT SPOTS.
Related Topics: Compliance, Lending, Risk Management/Legal
Commercial & Business Lending Basics for Support Personnel
Presented by Richard Hamm
This event was recorded on Monday, April 15th, 2019.
This webinar is designed to take the "mystery" out of the commercial lending process and the confusing terminology often used by lenders.
Related Topics: Lending
Excel Explained: Creating Interactive Spreadsheets
Presented by David Ringstrom
This event was recorded on Friday, April 12th, 2019.
When you attend this live presentation, you’ll learn how to implement multiple techniques to create spreadsheets that are interactive, accurate, and user friendly.
Related Topics: Computer Skills
Dealing with Casual Days, Dress Codes and Work Appearance
Presented by Bob Gregg
This event was recorded on Thursday, April 11th, 2019.
This program will cover the practical and legal issues and the current trends in workplace appearance, and what you should and shouldn't do about it.
Related Topics: Human Resources
Reg E Compliance - Five Best Practices for Handling Disputes
Presented by Susan Costonis
This event was recorded on Thursday, April 11th, 2019.
We will review the steps required to handle disputes and inquiries and the time frames for resolving a claim for an unauthorized transaction.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
UCC 3 & 4 and Other Legal Check Issues
Presented by Deborah Crawford
This event was recorded on Wednesday, April 10th, 2019.
This program will look at who has the right to endorse the back of a check, and where is proper endorsement placement.
Related Topics: Lending, BSA
Marketing & Advertising Compliance
Presented by Carl Pry
This event was recorded on Wednesday, April 10th, 2019.
As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.
Related Topics: Compliance, Risk Management/Legal
Business Writing for Financial Professionals
Presented by Philip Vassallo
This event was recorded on Tuesday, April 9th, 2019.
This webinar provides a systematic, top-down approach to business-writing situations that includes the key principles of focused, thorough, organized, and articulate financial documents.
Related Topics: Risk Management/Legal, Management/Employee Development
What's Hot in Mortgage Compliance Now?
Presented by Carl Pry
This event was recorded on Tuesday, April 9th, 2019.
This new webinar series includes three separate webinars presented by industry experts sharing current mortgage trends, best practices and providing real-world e... More →
Related Topics: Lending
The NEW Private Flood Insurance Rules
Presented by Jerod Moyer
This event was recorded on Tuesday, April 9th, 2019.
All you need to know in one hour. Mandatory compliance by July 1, 2019. New rules issued on January 25, 2019!
Related Topics: Compliance, Lending, Risk Management/Legal
Lending to Municipalities
Presented by Robin Russell
This event was recorded on Monday, April 8th, 2019.
We will discuss credit services for municipalities and other local government organizations.
Related Topics: Lending
IRA Death Payments to Beneficiaries
Presented by Patrice Konarik
This event was recorded on Friday, April 5th, 2019.
In this two hour webinar, we will focus on the answers to these questions in a nice, detailed format with examples and handouts to help facilitate your beneficiary payouts when an IRA owner dies.More →
Related Topics: IRAs
Mapping Multi-Tiered Business Accounts with New CDD
Presented by Deborah Crawford
This event was recorded on Thursday, April 4th, 2019.
This program will focus on different structures and common errors.
Related Topics: Lending, BSA
Successful Workout Strategies for Problem Loans
Presented by Linda Larger
This event was recorded on Thursday, April 4th, 2019.
This webinar is designed to provide the participant with a disciplined strategy for approaching the loan when it reaches the workout situation.
Related Topics: Lending
Lie Detection
Presented by J.T. Turner
This event was recorded on Wednesday, April 3rd, 2019.
In this webinar, Lie Detection expert J.T. Turner will guide you through various skills you can use to detect when you are being lied to and give you suggestions for finding the truth.
Related Topics: Human Resources, Risk Management/Legal
Robbery Prevention & Response
Presented by Carol Dodgen
This event was recorded on Wednesday, April 3rd, 2019.
In this session, find out what makes a robber choose his target, and learn ways to safeguard you and your institution against these criminals.
Related Topics: Risk Management/Legal
Workplace Violence Planning & Active Shooter Preparedness
Presented by Randall Phillips
This event was recorded on Tuesday, April 2nd, 2019.
We’ll discuss the importance of creating a culture of awareness and reporting. You’ll learn how to develop an Emergency Action Plan and why it’s so important.
Related Topics: Risk Management/Legal, Management/Employee Development
Core Management Skills
Presented by J.T. Turner
This event was recorded on Tuesday, April 2nd, 2019.
Get an excellent overview of key skills all good managers need to function at their best.
Related Topics: Human Resources
Basic Cash Flow Analysis
Presented by Jeffery Johnson
This event was recorded on Monday, April 1st, 2019.
Learn how to calculate cash flow using the Universal Cash Flow Analysis method (UCA).
Related Topics: Lending
The Directors Education Series: Asset Liability Management: Advanced Practical Applications
Presented by Marc Gall
This event was recorded on Monday, April 1st, 2019.
The banking landscaping is changing and so should your institution's strategy. This program will address critical balance sheet management questions to ponder as a board and discuss with your manag... More →
Related Topics: Executive
Ratio Analysis to Determine Financial Strength
Presented by Jeffery Johnson
This event was recorded on Friday, March 29th, 2019.
Learn the five vital signs of any organization and the ratios required to identify them.
Related Topics: Lending
Foreign Remittances
Presented by Deborah Crawford
This event was recorded on Thursday, March 28th, 2019.
This webinar will cover the requirements for providers under Regulation E.
Related Topics: Compliance, Deposit Accounts
Best-Ever Compliance Checklists for Commercial Loans
Presented by Anne Lolley
This event was recorded on Wednesday, March 27th, 2019.
This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.
Related Topics: Compliance, Lending
Open-Ended Lines of Credit - Compliance Issues
Presented by Carl Pry
This event was recorded on Wednesday, March 27th, 2019.
This webinar will focus on the personal/overdraft lines and HELOC requirements.
Related Topics: Compliance, Lending
Opening Accounts for Nonresident Aliens
Presented by Deborah Crawford
This event was recorded on Wednesday, March 27th, 2019.
It has always been challenging to open accounts for nonresident aliens and to identify the person we are doing business with.
Related Topics: Compliance, Deposit Accounts
Writing Teller Training and Procedures
Presented by Deborah Crawford
This event was recorded on Tuesday, March 26th, 2019.
Join us for an overview on writing teller training and procedures. They go hand in hand with success at the frontline.
Related Topics: Human Resources, Management/Employee Development
The Four Cs of Exceptional Supervision
Presented by Honey Shelton
This event was recorded on Tuesday, March 26th, 2019.
This program will ramp up your leadership skills and address critical supervisory issues necessary to becoming an excellent manager.
Related Topics: Human Resources, Management/Employee Development
Residential Construction Lending
Presented by Richard Hamm
This event was recorded on Monday, March 25th, 2019.
Receive an overview of the major issues involved in consumer or residential construction lending.
Related Topics: Lending
Call Report - Lending Schedules for Banks
Presented by Ann Thomas
This event was recorded on Friday, March 22nd, 2019.
This webinar will help you learn the classification priority for reporting loan information correctly.
Related Topics: Reporting
Managing a Successful Call Center
Presented by Janice Branch
This event was recorded on Thursday, March 21st, 2019.
This webinar is intended to assist Call Center Managers in ensuring they have well-trained agents in the Call Center who execute their responsibilities and duties effectively.
Related Topics: Management/Employee Development
Legal Liabilities when Check Fraud Occurs
Presented by Terri D. Thomas
This event was recorded on Thursday, March 21st, 2019.
Learn best practices for spotting and stopping fraud losses.
Related Topics: Risk Management/Legal, Deposit Accounts
For Banking RMs: How Top Producing Bankers Prospect for Business
Presented by Alex Cole
This event was recorded on Wednesday, March 20th, 2019.
Become more effective at the early steps in the sales process so you can shorten the sales cycle, eliminate stalls and "think it overs" at the closing table, and close more business.
Related Topics: Sales
Auditing HMDA
Presented by David Dickinson
This event was recorded on Wednesday, March 20th, 2019.
This webinar will help you look at your HMDA data from an auditor’s perspective.
Related Topics: Compliance, Auditing
The UCC for Lenders
Presented by Robin Russell
This event was recorded on Tuesday, March 19th, 2019.
This program is a comprehensive Uniform Commercial Code (UCC) secured lending program for persons new to banking and is also recommended as a refresher.
Related Topics: Lending
Right of Setoff
Presented by Terri D. Thomas
This event was recorded on Tuesday, March 19th, 2019.
The risks of using the "Right of Setoff" process incorrectly can be costly to your financial institution. Learn how to use this process correctly.
Related Topics: Compliance, Risk Management/Legal
Handling Deceased Deposit Accounts
Presented by Deborah Crawford
This event was recorded on Monday, March 18th, 2019.
Learn about checks, IRAs, deposit ownership, trusts, UTMA, affidavits of heirship and other complex issues that can occur when a customer dies.
Related Topics: Compliance, Lending
Protecting Your Salaried-Exempt Status
Presented by Bob Gregg
This event was recorded on Friday, March 15th, 2019.
Learn how to avoid mistakes and land mines under the Department of Labor FLSA rule.
Related Topics: Human Resources
Annual Deposit Regulation Training for the Frontline
Presented by Deborah Crawford
This event was recorded on Thursday, March 14th, 2019.
During the webinar, each regulation will spotlight the front line issues and how to handle them.
Related Topics: Compliance, Deposit Accounts
FFIEC Information Security Handbook Review
Presented by Jon Waldman
This event was recorded on Thursday, March 14th, 2019.
In September 2016, the FFIEC completely rewrote the Information Security Handbook. The Handbook represents an integration of concepts from Cybersecurity Guidance, Management Guidance, and other ele... More →
Related Topics: Risk Management/Legal
E-Sign for Lending and Critical E-Sign Implementation Issues
Presented by Susan Costonis
This event was recorded on Wednesday, March 13th, 2019.
What steps must be followed to be in compliance with E-Sign? What NEW steps should be taken to verify the customer’s identity in view of an increased risk of identity theft?
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
RESPA - Those Pesky Section 8 Violations
Presented by Jack Holzknecht
This event was recorded on Wednesday, March 13th, 2019.
This program reviews the RESPA/Regulation X rules that prohibit unearned fees and kickbacks and many of the recent consent decrees brokered by the CFPB.
Related Topics: Compliance, Lending
Very Basic Underwriting
Presented by J.T. Turner
This event was recorded on Tuesday, March 12th, 2019.
This class will give an excellent overview of the components of risk an underwriter considers in reviewing a loan.
Related Topics: Lending
Serve Well, Sell Right
Presented by Honey Shelton
This event was recorded on Tuesday, March 12th, 2019.
This webinar helps you gain insight of how you can engage your staff and elevate results at the branch.
Related Topics: Management/Employee Development, Sales
Advanced Tax Return Analysis
Presented by David Osburn
This event was recorded on Monday, March 11th, 2019.
Learn advanced tax return concepts and related analyses to help you work more effectively with your bank's business customers.
Related Topics: Lending
Quarterly Compliance Briefing: Spring 2019
Presented by Carl Pry
This event was recorded on Friday, March 8th, 2019.
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Related Topics: Compliance
Quarterly Compliance Briefing: 4-Part Series (2019)
Presented by Carl Pry
This event was recorded on Friday, March 8th, 2019.
A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
Related Topics: Compliance
Business Plans That Get Results
Presented by Philip Vassallo
This event was recorded on Friday, March 8th, 2019.
Business Plans That Get Results guides you through the process of composing a business plan for audiences either internal or external to your company.
Related Topics: Management/Employee Development
Consumer Real Estate Loans
Presented by Anne Lolley
This event was recorded on Thursday, March 7th, 2019.
This webinar will be particularly helpful to bankers wanting to offer consumer real estate loans for the first time.
Related Topics: Lending
Hiring, Compensating and Retaining Loan Officers without Regulatory and New Legal Risks
Presented by 
Ari Karen
This event was recorded on Thursday, March 7th, 2019.
This new webinar series includes three separate webinars presented by industry experts sharing current mortgage trends, best practices and providing real-world e... More →
Related Topics: Lending
Using Personal Tax Returns for Global Cashflow: What's Cashflow and What Isn't
Presented by Vin DiCara
This event was recorded on Thursday, March 7th, 2019.
Learn what forms and schedules in personal tax returns you should pay attention to and what you should ignore.
Related Topics: Lending
Commercial Construction Lending
Presented by Richard Hamm
This event was recorded on Wednesday, March 6th, 2019.
Receive an overview of the key steps involved in effectively administering commercial construction loans.
Related Topics: Lending
Cash Management: How Sales, Operations, and Technology Can Work Together to Generate More Fee Income
Presented by Marci Malzahn
This event was recorded on Tuesday, March 5th, 2019.
During this webinar, you will gain a more in-depth knowledge of Cash Management (aka Treasury Management) products and services.
Related Topics: Sales, Executive
ACH Origination and Same Day Entries
Presented by Kate Cole
This event was recorded on Tuesday, March 5th, 2019.
Join us and learn how to decipher the SEC codes, how the products work and what your warranties are.
Related Topics: Risk Management/Legal
CTRs: Line by Line
Presented by Deborah Crawford
This event was recorded on Monday, March 4th, 2019.
In this webinar you will learn how to avoid pitfalls and common errors.
Related Topics: Compliance, Deposit Accounts
Letters of Credit
Presented by Robin Russell
This event was recorded on Friday, March 1st, 2019.
Whether your bank issues letters of credit, accepts letters of credit or takes liens on letter of credit rights, this program is for you.
Related Topics: Lending, Risk Management/Legal
The Directors Education Series: Asset Liability Management Nuts and Bolts
Presented by Marc Gall
This event was recorded on Friday, March 1st, 2019.
This program will discuss the framework for sound Asset Liability Management and examine interest rate risk metrics for use in the process of enhancing the performance of your financial institution... More →
Related Topics: Executive
Alert! Prepaid Accounts Final Rule Effective April 1, 2019
Presented by Deborah Crawford
This event was recorded on Thursday, February 28th, 2019.
During this webinar, you will receive a compliance checklist and a comprehensive look at the rule. Sample policy and procedure language will also be provided.
Related Topics: Deposit Accounts
Federal Benefit Payments Garnishment Requirements
Presented by Terri D. Thomas
This event was recorded on Thursday, February 28th, 2019.
The rule not only supersedes state laws pertaining to how financial institutions process garnishments, but will also apply to state tax levies and warrants.
Related Topics: Compliance, Risk Management/Legal
W-9, W-8BEN and W-8BEN-E Forms and Info
Presented by Deborah Crawford
This event was recorded on Wednesday, February 27th, 2019.
During this program, we will do a line-by-line review of the W-9 and W-8BEN forms and the subsequent tax reporting to the IRS.
Related Topics: Deposit Accounts, Reporting
TRID for Beginners
Presented by Jerod Moyer
This event was recorded on Wednesday, February 27th, 2019.
This two-hour webinar is being developed and designed at an introductory/beginner level for applicable consumer real estate loan officers, processors, compliance and audit personnel.
Related Topics: Lending, TRID, Compliance
Onboarding Your New Hire
Presented by Honey Shelton
This event was recorded on Tuesday, February 26th, 2019.
Learn how to excel at new employee onboarding.
Related Topics: Human Resources, Management/Employee Development
Opening Minor Accounts
Presented by Deborah Crawford
This event was recorded on Tuesday, February 26th, 2019.
Learn how to answer your adult accountholders' questions on how to set up accounts for grandchildren, for college, and other reasons to set up minor accounts.
Related Topics: Risk Management/Legal, Deposit Accounts
Excel Explained: Minimize Spreadsheet Errors
Presented by David Ringstrom
This event was recorded on Monday, February 25th, 2019.
Learn a variety of tricks and techniques you can use to improve the integrity of your Excel spreadsheets.
Related Topics: Computer Skills
Thought Leadership Webinar Series
Presented by 
Dale Vermillion, Ari Karen & Carl Pry
This event was recorded on Friday, February 22nd, 2019.
This new webinar series includes three separate webinars presented by industry experts sharing current mortgage trends, best practices and providing real-world examples.
Related Topics: Lending
Rate Doesn't Matter! Overcoming Rate Resistance to Increase Sales
Presented by 
Dale Vermillion
This event was recorded on Friday, February 22nd, 2019.
This new webinar series includes three separate webinars presented by industry experts sharing current mortgage trends, best practices and providing real-world examples.
Related Topics: Lending
Dealing with Appraisals: Regulations and Requirements
Presented by Carl Pry
This event was recorded on Friday, February 22nd, 2019.
Learn in-depth details of the appraisal and valuation process, from both the lender and appraiser side of the game.
Related Topics: Compliance, Lending
ACH Rule Changes: What's New in 2019
Presented by Kate Cole
This event was recorded on Friday, February 22nd, 2019.
Attend this webinar to make sure that you are compliant with the ACH Rules.
Related Topics: Compliance
Legal Issues of Checks
Presented by Deborah Crawford
This event was recorded on Thursday, February 21st, 2019.
Learn about many legal aspects of checks, and the compliance issues of Reg CC and BSA. This webinar will serve as the annual training requirement for both these regulations.
Related Topics: Risk Management/Legal, Deposit Accounts
BSA Emerging Issues 2019
Presented by Deborah Crawford
This event was recorded on Wednesday, February 20th, 2019.
2019 brings new and emerging BSA issues to the forefront for examinations.
Related Topics: BSA
Top 25 Safe Deposit Compliance Issues
Presented by David P. McGuinn
This event was recorded on Wednesday, February 20th, 2019.
During this webinar, you will receive current information about all of these issues and an in-depth explanation about how they impact on your financial institution and your safe deposit box renters... More →
Related Topics: Risk Management/Legal, Safe Deposit
Opening New Accounts Part III: Trust and Fiduciary
Presented by Suzie Jones
This event was recorded on Tuesday, February 19th, 2019.
This two hour webinar will delve into the responsibilities of collecting appropriate documentation, providing ownership options, titling accounts correctly, and allowing proper access to Trust, Fid... More →
Related Topics: Risk Management/Legal, Deposit Accounts
Responsibilities of the Information Security Officer
Presented by Chad Knutson
This event was recorded on Tuesday, February 19th, 2019.
We will review various regulatory guidance that outlines ISO responsibilities and reporting structures. Additionally, various educational paths that can help develop your skills in the future.
Related Topics: Risk Management/Legal
Writing Effective Business Reports
Presented by Philip Vassallo
This event was recorded on Friday, February 15th, 2019.
Writing across multiple industries and disciplines in an ever-evolving marketplace demands efficient techniques for reporting to a wide audience with contrasting concerns.
Related Topics: Management/Employee Development, Human Resources
8 Steps to Improve Cross-Selling
Presented by Janice Branch
This event was recorded on Thursday, February 14th, 2019.
This program will help you with ways to elevate cross-selling results.
Related Topics: Sales, Human Resources
Problem Loan Identification
Presented by Tom Carlin
This event was recorded on Thursday, February 14th, 2019.
This course is designed to sharpen the ability of participants to recognize potential problem loans early and identify appropriate solutions once they surface.
Related Topics: Lending
Opening New Accounts Part II: Business Accounts
Presented by Suzie Jones
This event was recorded on Wednesday, February 13th, 2019.
This two hour Webinar examines not only the documentation requirements on business entities available in most states but provides clarity on how to identify who has authority to open and transact o... More →
Related Topics: Risk Management/Legal, Deposit Accounts
Loan Documentation: Top 10 Mistakes and How to Avoid Them
Presented by Robin Russell
This event was recorded on Wednesday, February 13th, 2019.
Learn the "right thing to do" and avoid frequent exceptions and mistakes.
Related Topics: Lending
CRA Nuts & Bolts - Five Steps to Pass the Exam
Presented by Susan Costonis
This event was recorded on Tuesday, February 12th, 2019.
We will review the steps required to establish your case and demonstrate why your CRA program qualifies for a "Satisfactory" or possibly "Outstanding" rating.
Related Topics: Compliance
What to Do When a Customer Dies
Presented by Terri D. Thomas
This event was recorded on Tuesday, February 12th, 2019.
We'll walk you through the complicated process of dealing with a customer's death - both on the deposit side and the loan side.
Related Topics: Risk Management/Legal
CRE Appraisals: Regulations and the Review Process
Presented by Richard Hamm
This event was recorded on Monday, February 11th, 2019.
This session will cover the key issues from the December 2010 Interagency Appraisal and Evaluation Guidelines, the October 2018 Frequently Asked Questions on the Appraisal Regulations and the Inter... More →
Related Topics: Lending
Call Report for Banks - Recent Changes, Highlights, and Pitfalls
Presented by Ann Thomas
This event was recorded on Friday, February 8th, 2019.
The webinar will cover the latest revisions, including the November and September, 2018 proposed changes to March, 2019.
Related Topics: Compliance, Risk Management/Legal, Reporting
Alert! Regulation CC Proposed Changes
Presented by Deborah Crawford
This event was recorded on Thursday, February 7th, 2019.
Learn what is involved before we move to the final version of Regulation CC.
Related Topics: Compliance, Deposit Accounts
Preparing a New Manager for Success
Presented by Honey Shelton
This event was recorded on Thursday, February 7th, 2019.
A manager onboarding program includes skills that an employee needs the minute he or she becomes a manager. This online seminar will explore what not to do as well as creative success strategies.More →
Related Topics: Human Resources, Management/Employee Development
Call Report Update Seminar OnDemand with Live Streaming
Presented by Ann Thomas
This event was recorded on Thursday, February 7th, 2019.
Attend this Call Report Update Seminar via Live Streaming Video!
Related Topics: Reporting
Opening New Accounts Part I: Personal/Consumer Accounts
Presented by Suzie Jones
This event was recorded on Wednesday, February 6th, 2019.
This two-hour workshop focuses on the risks, procedures, best practices, and compliance requirements for opening Personal and Consumer Accounts.
Related Topics: Risk Management/Legal, Deposit Accounts
Opening New Accounts - 3-Part Series
Presented by Suzie Jones
This event was recorded on Wednesday, February 6th, 2019.
This is a three-part series to be held on February 6, 13, and 19th.
Related Topics: Risk Management/Legal, Deposit Accounts
Introduction to Internal Audit
Presented by 
Eileen Iles
This event was recorded on Wednesday, February 6th, 2019.
This program will discuss the changing role of internal audit and how internal audit may add value in today’s complex banking environment.
Related Topics: Auditing
TRID Amendments 2019
Presented by Carl Pry
This event was recorded on Tuesday, February 5th, 2019.
This webinar is intended to review and discuss many of the major issues lenders are facing with TRID, including the recent changes, black hole, and some continued unresolved questions and how to de... More →
Related Topics: Compliance, Lending, TRID, Compliance
Fair Lending - Do Your Lenders Know the Requirements?
Presented by Jack Holzknecht
This event was recorded on Tuesday, February 5th, 2019.
This information packed seminar provides a refresher on the basic concepts of fair lending.
Related Topics: Compliance, Lending
Advanced Cash Flow Analysis
Presented by David Osburn
This event was recorded on Monday, February 4th, 2019.
This webinar will explore multiple models of both business and personal(business... More →
Related Topics: Lending
Writing an Effective Credit Memorandum
Presented by Jeffery Johnson
This event was recorded on Friday, February 1st, 2019.
Learn skills required to write an effective credit memorandum.
Related Topics: Lending
The Directors Education Series: Compliance Oversight Responsibilities
Presented by Carl Pry
This event was recorded on Friday, February 1st, 2019.
This program will cover the regulatory attention given to Board oversight over institution compliance functions since the passing of the Dodd-Frank Act.
Related Topics: Executive
State of HMDA in 2019
Presented by Carl Pry
This event was recorded on Thursday, January 31st, 2019.
We’ll discuss the current state of HMDA so close to submission in this session and get some of your questions answered.
Related Topics: Compliance, Lending
Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.
Presented by Terri D. Thomas
This event was recorded on Thursday, January 31st, 2019.
Learn how to deal effectively with these documents and the parties who serve them upon you.
Related Topics: Risk Management/Legal
Advertising Compliance
Presented by David Dickinson
This event was recorded on Wednesday, January 30th, 2019.
Learn how to comply with advertising requirements in various regulations.
Related Topics: Compliance
Reviewing Residential Appraisals for Mortgage Decisions
Presented by J.T. Turner
This event was recorded on Wednesday, January 30th, 2019.
This webinar will give you an understanding of reviewing appraisals.
Related Topics: Lending
Strategic Planning for Financial Institutions - It's All About Your Strategy!
Presented by Marci Malzahn
This event was recorded on Tuesday, January 29th, 2019.
Your bank is unique so your Strategic Plan should be unique as well.
Related Topics: Risk Management/Legal, Executive
When to Coach? When to Supervise?
Presented by Honey Shelton
This event was recorded on Tuesday, January 29th, 2019.
This webinar will encourage you to be prepared to be effective both as a coach and as a supervisor. How are they different? How are they alike?
Related Topics: Human Resources, Management/Employee Development
Accounting Essentials for Banks
Presented by Eileen Iles
This event was recorded on Monday, January 28th, 2019.
Understanding how Banks account for financial transactions, compile basic financial statements and communicate their financial information.
Related Topics: Reporting
Escrows
Presented by Carl Pry
This event was recorded on Friday, January 25th, 2019.
In this webinar we’ll discuss the mechanics of establishing and maintaining escrow accounts, as well as in what situations escrows must be maintained.
Related Topics: Compliance, Lending, Risk Management/Legal
ESIGN and UETA for Deposits
Presented by Deborah Crawford
This event was recorded on Thursday, January 24th, 2019.
In this program, learn the 15 hot spots that can keep you out of trouble with consumers and regulators in 2019.
Related Topics: Deposit Accounts
Is Your Organization Financially Fit?
Presented by